1. Recognitions and Certificates
July7th
, 1999 – BellSouthEntertainmentSouthFloridaAmericastDigitalTV Service SystemLaunch
August18, 2002 – Celebrated5yearsof service withBellSouth
October2005 – Certificate of Appreciationforoutstanding performance andlastingcontributionto
IPTV/MSTV WPZBLimitedTechnical Trial
March 2006 – Certificate of Excellence foroutstandingperformance andlastingcontributionon
IPTV/MSTV ExpandedTechnical Trial –250+
November2006 – Certificate of AchievementMicrosoftApprovedCourse: CustomWindowsServer
2003 for BellSouth
November2006 – Certificate of CompletionScientificAtlanta/Cisco –ROSA Configurationand
Administration
May/June 2007 – Trail BlazerAwardforeffortsinsupportof ProjectLightspeedandprovidinghigh
availabilityof the videoplatform
August18, 2007 – AppreciationandRecognitionforContinuousandLoyal Service withAT&Tfor10
years
January2008 – Certificate of CompletionAOTSforthe U-verse Center
April 2008 – Certificate of CompletionScientificAtlanta/Cisco - ATT EvertzGear & SNMP Monitoring
April 2008 – Certificate of CompletionScientificAtlanta/Cisco - ATT SatelliteSignal ProcessingOverview
May 2008 – Certificate of CompletionCisco –ATT ROSA EM Operations
May 2008 – Certificate of CompletionCisco –ATT ROSA EM Administration
May 2008 – Certificate of CompletionCisco –ATT ROSA IntroductiontoAdministration
May 2008 – Certificate of CompletionCisco –ATT ROSA MonitoringandControl
May 2008 – Certificate of CompletionCisco –ATT ROSA AdvancedAdministration
May 2008 – Certificate of CompletionCisco –ATT HeadendMaintenance
May 2008 – Certificate of CompletionCisco –ATT HeadendOperations
May 2008 – Certificate of CompletionCisco –ATT EncoderOps& Maintenance
July2008 – Certificate of CompletionAT&T- ErgonomicsCourse

2. October2008 - Certificate of CompletionCisco –ATT Grass ValleyTrinix
2008 – AT&T U-verse TuckerSHO Buildcontribution
2008/2009 – AT&T Mobile VHOTrailerProjectcontribution
2010 – SuccessfullycompletedLeadingwithDistinctionVirtualManagementSummit
July2011 – P2R ClubClassicBronze Achievement
2011 – SuccessfullycompletedLeadingwithDistinctionVirtualManagementSummit
August18, 2012 – Recognitionfor15 years of loyal service withAT&T
2012 Harvard BusinessTraining:
 Team Leadership
 Coaching
 Delegating
 DevelopingEmployees
 DifficultInteractions
 FeedbackEssentials
 Diversity
 LeadingandMotivating
 Managing Upward
 Performance Appraisal
 Performance Measurement
 Presentation Skills
 ExtraOrdinaryLeader
October2012 – 5-dayService OperationsEliteAreaManagerTraining
 Lead an effective teambydemonstratinginfluenceandtrust
 Coachingthe Coach utilizingthe DIRECTCoachingModel
 Diversity –activelypromote arespectful workplace whilemanagingadiverse team
 Effective Communication –prepare andfacilitate effective communicationswithmyteam,
peers,andleadership
 MotivatingYourTeam
 CareerDevelopment –Utilize available careerdevelopmentresources onAT&TUniversity
 AreaManager State of the Team
 GoldenNuggetPresentations
2012 – SuccessfullycompletedLeadingwithDistinctionVirtualManagementSummit
March 2013 – Certificate of Completionfor“AskYourself”

3. May 2013 – Certificate of CompletionSecurityandAccessControl (OP78)
2013 – SuccessfullycompletedLeadingwithDistinctionVirtualManagementSummit
November2013 – Certificate of Completion ATNOPerformance ManagementTraining
January2014 – Certificate of CompletionAT&TCode of BusinessConduct
2014 – SuccessfullycompletedLeadingwithDistinctionVirtualManagementSummit