1. Ghassan Dbouk Certificates
: Ottawa, ON, Canada / linkedin.com/in/ghassandbouk
: (343) 882-7788 : dboukghm@gmail.com
• Microsoft: Surface Hub for IT Pros Aug 2016
• Microsoft: Lync Devices Strategy Jun 2016
• Microsoft: Plan and Design Skype for Business – 2015 Jun 2016
• Microsoft: Skype for Business 2015 Advanced Planning Jun 2016
• Microsoft: Configure and Maintain Skype for Business 2015 Jun 2016
• Microsoft Plan and Design Enterprise Voice for Skype for Business Jun 2016
• ENT (FY17)- SMART Certified Technical Professional (SCTP) Jun 2016
• SMART Room System (SRS) Training and exam
• ENT (FY17)-SMART Certified Technical Professional (SCTP); Training and Exam Jun 2016
• Polycom Real Presence Platform Design, Deployment, Configuration & Troubleshooting (Level 3) course
(RPPDAT301 Apr 2014
• Cisco CCNA V - Cisco Video Network Specialist Feb 2014
• PVCE- Polycom Certified Videoconferencing Engineer Sep 2013
• Cisco TelePresence Video Field Engineer for Advanced Exam Jun 2011
• Implementing Advanced TelePresence Video Solutions Part 2 training Jun 2011
• Cisco TelePresence Video Sales Engineer for Advanced Exam Jun 2011
• Implementing Advanced TelePresence Video Solutions Part 1 training Jun 2011
• Implementing Cisco Unified Communications Manager for Cisco TelePresence Video Jun 2011
• Cisco Telepresence online training and exam Apr 2011
• Certified Videoconferencing Engineer V.2 exam Nov 2010
• Polycom VSG Infrastructure training course Apr 2010
• Cisco TelePresence and WebEX integration training Jan 2010
• Cisco WebEx training course Nov 2009
• Cisco Digital signage training course Oct 2009
• Microsoft Office Communicator training course Aug 2009
• TandbergCodian TMS, VCS,4000 and 8000 bridges series training courses Jul 2009
• Cisco Telepresence 500,1100,1300 and 3000 series training course and exam May 2009
• IP Data Networking for Audio/Video Environments training course and exam Apr 2009
• VSG Infrastructure Software Advanced Technical Exam – Polycom Mar 2009
• Network Systems Advanced Technical Exam – Polycom, USA Feb 2009
• CMA 4000/5000 Training and certification – Polycom Jan 2009
• SIP Session Initiation Protocol – Polycom Andover, USA May 2008
• Microsoft LiveMeeting training course Apr 2008
• AMD 2500 Telemedicine Exam Camera Jan 2008
• Information Technology Infrastructure Library (ITIL 3 years) Nov 2007
• Tandberg Certified Technical Expert Aug 2007
• Second Year Certified Videoconferencing Engineer Jul 2007
• RMX and ReadiManager SE200 Integration – Polycom, USA Jun 2007
• HDX Video Solution – Polycom Mar 2007
• Network Systems Advanced Jan 2007
• Technical Associate Certification – Tandberg, Canada Aug 2006
• IP Data Networking – Polycom Jun 2006
• V2IU Training/ Certificate from Polycom /Edgewater, USA Apr 2006
• SQL 2005 – Microsoft Mar 2006
• LCS – Microsoft Feb 2006
• e- learning CCND / CCNA from Global Knowledge Nov 2005
• Advanced tech course + 6 CSP exams from Polycom, Atlanta, USA Sep 2005
• CPC_CSE_999 V2IU Technical Certification Test – Polycom, USA Aug 2005
• Transferring and Transforming Data in SQL Server 2000 – SkillSoft Jul 2005
• Network Systems and Video technical certifications – Polycom Apr 2005
• Network Systems and Video technical certifications – Polycom Apr 2005
• Tandberg MXPs and Management suite (technical training), Canada Mar 2005

2. • Vega Star Silver & Gold (technical training), USA / Italy Feb 2005
• CCNA course from the Sheridan College, Canada 2005
• Advanced Network systems Technical certificate from Polycom – USA Dec 2004
• Voice over IP certificates ( technical & sales ) from Polycom – USA Jan 2004
• Vortex audio systems certificates ( technical & sales ) from Polycom – USA May 2004
• IPower 9000 series certificate from Polycom – USA Feb 2004
• Polycom Network Systems – ( technical & sales ) – USA Jan 2004
• Viewstations certificate from Polycom – USA Dec 2003
• VSX 7000 series certificates ( technical & sales ) from Polycom – USA Nov 2003
• VTX 1000 certificate from Polycom – USA Jun 2003
• MGC 25/50/100 Bridges certificate from Polycom– USA Oct 2002
• Certificate of achievement in "Quality Customer Service" from Diamond Management Institute – Canada Apr 2002