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1
High-Tech Business
Development
Success Through Relationships
Dev Sarwal
2
Agenda
Introduction
Tech market cycles
Leadership through alliances
The role of business development
Basics of strategic partnerships
Risk assessment and reduction
Winning relationships
Personal communication and political
awareness
A day in the life
3
My Background
20 years in high-tech markets
 Ability developing, implementing and growing
businesses, including user interface solutions,
business development and project finance
 PE- And venture-backed companies
4
Starfish Software
Developer of connectivity software for
wireless market
Device and server side products
Wholly-owned subsidiary of Motorola
New company,new technology, new market
Challenges
 Build market, gain marketshare, establish identity,
credibility, generate revenue
5
Examples of Tech Cycles
Mainframe and mini-computers
The Personal Computer
Notebook Computers
Client-server computing
Non-PC “convergent” devices
The Internet Dot Com market
Peer-to-peer technology
Nanomachine technology
Biotech/nanocomputing covergence
6
How the Tech Cycle Plays Out
Rapid introduction of new
technology and business
models
Easy funding for new
ventures
Strong productivity growth
Capital investment soars as
companies try to keep up
with new technology
Inflation is held down by
rising productivity, intense
competition from new
companies, and falling prices
for new technology
Buoyant stock markets
Technological stagnation
Difficult for new competitors
to emerge in the market
Weak productivity growth
Technology spending flattens
out, while overall investment
falls
Inflation rebounds as
productivity growth slows
and new startups become
less common
Depressed stock markets
Expansion Phase Contraction Phase
Business Week
7
Customer Adoption Curve
Innovators
Early
Majority
Late
Majority
Early
Adopters
Laggards
Volume
Time
8
Establish Leadership Quickly
The illusion of momentum
leads to…
The perception of momentum
which leads to…
The Reality of momentum
9
And the Wheel Goes Round
Launch
Adjust
Re-inventAssess
Customer response
Technical innovation
Competitive response
Market conditions
10
The Role of Business
Development
Strategic alliances and partnerships
License necessary technology
Industry standards
New revenue streams
Gain marketshare
11
Reporting Structures
Direct report to CEO
Reporting to Marketing
Recent trend reporting to Sales
12
High Risk
Outcome
New Company
New
Technology
New
Category
New Customer Market
1
34
2
Assessing Risk
13
Create Your Partnering
Strategy
Who can help you reach your goals
Who will pay you
Who can protect you
Who gains if you win
Who suffers if you lose
Partnerships are perishable
14
Successful Partnerships
Clear objectives
Real value for each party
Top management involvement/buy-off
Interdepartmental participation
Plan for next stage of relationship
15
The Standards Battles
16
Importance of Standards
Grow markets
Gain from “shared” effort
Control the game
Know the landscape
Visibility and credibility
17
A Web of Alliances
Infrastructure
Partner
OS Partner
Wireless
Partner
HW Partner
Standards
Partner
Applications
Partner
Servers
Partner
Internet
Partner
Core
Strategy
18
Negotiating the Relationship
Prepare
 Clear set of objectives
 Set your limits beforehand
 Do your homework
 Work with those who share your values
 Anticipate
Negotiation is a process
Negotiate with integrity
Focus on relationship, not just the deal
19
A Day in the Life
Strategize and plan
Research
Meetings: internal and external
Phone calls and email
Reading, writing, reviewing contracts
On the road
20
Business Development Profile
Technically astute
Ability to think strategically
Organizational and political intelligence
Expert at prioritization of complex
issues
Excellent communication skills
 Written, oral and presentation
People skills
21
Thank You

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High-Tech Business Development Success Through Relationships

  • 2. 2 Agenda Introduction Tech market cycles Leadership through alliances The role of business development Basics of strategic partnerships Risk assessment and reduction Winning relationships Personal communication and political awareness A day in the life
  • 3. 3 My Background 20 years in high-tech markets  Ability developing, implementing and growing businesses, including user interface solutions, business development and project finance  PE- And venture-backed companies
  • 4. 4 Starfish Software Developer of connectivity software for wireless market Device and server side products Wholly-owned subsidiary of Motorola New company,new technology, new market Challenges  Build market, gain marketshare, establish identity, credibility, generate revenue
  • 5. 5 Examples of Tech Cycles Mainframe and mini-computers The Personal Computer Notebook Computers Client-server computing Non-PC “convergent” devices The Internet Dot Com market Peer-to-peer technology Nanomachine technology Biotech/nanocomputing covergence
  • 6. 6 How the Tech Cycle Plays Out Rapid introduction of new technology and business models Easy funding for new ventures Strong productivity growth Capital investment soars as companies try to keep up with new technology Inflation is held down by rising productivity, intense competition from new companies, and falling prices for new technology Buoyant stock markets Technological stagnation Difficult for new competitors to emerge in the market Weak productivity growth Technology spending flattens out, while overall investment falls Inflation rebounds as productivity growth slows and new startups become less common Depressed stock markets Expansion Phase Contraction Phase Business Week
  • 8. 8 Establish Leadership Quickly The illusion of momentum leads to… The perception of momentum which leads to… The Reality of momentum
  • 9. 9 And the Wheel Goes Round Launch Adjust Re-inventAssess Customer response Technical innovation Competitive response Market conditions
  • 10. 10 The Role of Business Development Strategic alliances and partnerships License necessary technology Industry standards New revenue streams Gain marketshare
  • 11. 11 Reporting Structures Direct report to CEO Reporting to Marketing Recent trend reporting to Sales
  • 13. 13 Create Your Partnering Strategy Who can help you reach your goals Who will pay you Who can protect you Who gains if you win Who suffers if you lose Partnerships are perishable
  • 14. 14 Successful Partnerships Clear objectives Real value for each party Top management involvement/buy-off Interdepartmental participation Plan for next stage of relationship
  • 16. 16 Importance of Standards Grow markets Gain from “shared” effort Control the game Know the landscape Visibility and credibility
  • 17. 17 A Web of Alliances Infrastructure Partner OS Partner Wireless Partner HW Partner Standards Partner Applications Partner Servers Partner Internet Partner Core Strategy
  • 18. 18 Negotiating the Relationship Prepare  Clear set of objectives  Set your limits beforehand  Do your homework  Work with those who share your values  Anticipate Negotiation is a process Negotiate with integrity Focus on relationship, not just the deal
  • 19. 19 A Day in the Life Strategize and plan Research Meetings: internal and external Phone calls and email Reading, writing, reviewing contracts On the road
  • 20. 20 Business Development Profile Technically astute Ability to think strategically Organizational and political intelligence Expert at prioritization of complex issues Excellent communication skills  Written, oral and presentation People skills