Watch full webinar here: https://buff.ly/4aFVsaw Join our exclusive webinar series designed to empower credit unions with transformative insights into the untapped potential of data. Explore how data can be a strategic asset, enabling credit unions to overcome challenges and foster substantial growth. We invite you to learn more on the remarkable journey of University Federal Credit Union (UFCU), highlighting how a strategic approach to data management led to unprecedented member engagement and operational success.

1. Denodo’s Webinar
Series for Credit
Unions
Transforming Challenges into Opportunities for Credit
Unions
How UFCU Achieved 360 Member
Engagement

2. SPEAKERS
How UFCU Achieved 360 Member
Engagement
Greg Bowles Renee Jaramillo Matthew Rottman
Senior Consultant, Customer
Success
IT Shared Technology Services
Manager
Database Architect

3. 3
University Federal Credit Union (UFCU) is
a member-owned, not for-profit
cooperative credit union that was
chartered in 1936. Since that time, UFCU
has grown into a strong financial
cooperative that serves more than 250
universities, associations, and employers
in Central Texas and Galveston County.
UFCU currently has over 360,000
members and is managing over $4 billion
in total assets.
About UFCU

4. 4
Key priorities for UFCU
● Member Experience
■ Understanding each member holistically
■ Helping our Member Service team better
serve our membership
● Data Integrity
● Data availability, and reduced development time

5. 5
What were the Challenges? What impact was
this having on the business?
● Needed a cohesive view of each member’s
relationship and interactions with UFCU
● Information pertaining to member relationships
was scattered across numerous data silos
● Inconsistent business logic

6. 6
How has UFCU approached solving these
challenges? What role has Denodo played?
● Member-centric data in Data Warehouse using
Denodo to deliver to business users
● Providing users with a platform to build trusted,
reusable data sets
● Build reports & dashboards within a few hours
using trusted data sets
● Gain real-time access to integrated, curated data
● Faster time to market with Denodo consuming
data from APIs, flat files, Excel spreadsheets and
other sources outside of our Data Warehouse

7. 7
How Denodo Facilitated UFCU Time to Value

8. 8
What were the benefits? How does UFCU see
Denodo playing a role in future?
Benefits:
● Real-time dashboards & reports giving a
“Member 360 view” of its over 360,000 members
Future:
● Data Democratization/Self-Service using Denodo
Data Catalog

9. Q&A

10. 10
Join our next webinar on December 5

11. Thanks!
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