1. Curriculum Vitae for Delise Sheridon Marajh
Work Tel: 011 408 4563 Mobile: 082 582 5078
Email Address: delise.marajh@liberty.co.za
Physical Address: 24 Van Wyk Road, Glenanda
Personal Background
I am Delise Marajh. Currently, I am a Learning and Development Specialist for Liberty. I
have a passion for people and thus I enjoying working in this environment. It entails the
partnering and engaging with business on a regular basis to assess the current skills against
the skills needed to reach the desired level of competence in order to improve performance.
I have the ability to learn quickly as in the learning and development space there are
frequently new projects where new information has to be simplified and implemented to the
business. I have project managed a number of projects from a learning and development
perspective, i.e. for soft skills training, legislative, product and system changes and updates.
I have knowledge and working experience with the following products: Retirement Funds,
Retirement Annuities, Preservation Funds, Endowments and Unit Trusts (LISP) products.
I have developed the following skills in the learning and development environment:
 the strategic partnering with business to identify the learning needs
 conduct a learning needs analysis
 design and development of learning material
 facilitation
 evaluation
The above skills are enablers for improved performance and hence productivity can be
increased. Employees are able to provide superior customer service to our customers as
they are trained to be efficient and competent. They are then able to compete effectively in
the market place that the company operates within. In addition, the employees are able to
align themselves to the strategies of the company so that it is able to meet and exceed its
strategic objectives.

2. Resume:
2
Education
1. ND Biotechnology - 1996 - Durban Institute of Technology (called Natal Technikon at
the time I received the qualification)
2. Retirement Funds Training II - 2003 – Insurance Institute of South Africa (IISA)
3. Education and Training at NQF level 5 – 2012 - Learning Performance Link (LPL)
4. Wealth Management diploma at NQF level 4 and NQF level 5 – 2013 - RJM Consulting
5. Study Units completed towards BCom with specialisation in Human Resource
Management: (UNISA) - 2013
o Psychological Processes in Work Context
o Business Management 1A
Currently Completing a Research Project for the OD ETD – NQF Level 6 – Institute of
People’s Development (IPD)
Title of Research Project:
The claims area in an insurance company is experiencing a high claim case count.
Therefore, staff members are required to work long hours to decrease the case counts. It
has been advised that there is a lack of knowledge and skill in the area and hence a
learning intervention is required to:
o increase productivity and
 hence, reduce the number of customer complaints as a result of a lack of knowledge and
skill
In addition I am:
 Member of the SA Board for People Practices (SABPP), registration no. 9551.
 Registered Assessor with the ETDP Seta, registration no. is AMA171233
 Registered Moderator with the ETDP Seta, registration no. is MMA171233
 Registered Assessor with the INSETA, registration no. is 04A1301460
Achievements
 in 2011, nominated Passion for Excellence in Liberty Corporate
 received an exceptional rating for assisting with the LISP project in Liberty GE
Experience
1. Liberty Group Enablement
 Partner with key stakeholders in business to align learning interventions to the
organizational strategy
 Conduct a learning needs analysis with line managers and team leaders to establish
training related issues
 Design the learning intervention and Facilitate :
o Legislation Modules such as FAIS, FICA, TCF, etc

3. 3
o Soft skills Modules such as Introduction to Insurance, Customer Service, Business
Writing, Report Writing, Empathy
o Product Modules such as Retirement, Investment and Risk products and LISP
products
o Systems Training and Process Training
 Skills Development Facilitation
 Assessor and Moderator
 Learner Support
2. Liberty Corporate :
Period: January 2006 to July 2012
Position: Learning and Development Specialist
Job Responsibilities:
 Project Management
 Design and Development of Learning Material and the Facilitation of:
o Legislation Modules such as FAIS, TCF, Pensions Funds Act, Applicable sections of
the Income Tax Act
o Soft skills Modules such as Introduction to Insurance, Customer Service, Business
Writing and Report Writing
o Product Modules of the Pension and Provident Fund
o Systems Training and Process Training
 Skills Development Facilitation
 Assessor and Moderator
 Training Needs Analysis
 Root Cause Analysis
 Benchmarking
3. Liberty Corporate
Period: January 2003 to December 2005
Position: Retirement Fund Administrator:
Job Responsibilities:
 Scheme maintenance
 Member maintenance
 Claims
 Processing Anniversary Processing
 Premium Allocation
 Terminations

4. Resume:
4
4. The South African Association for Marine Biological Research SAAMBR)
Period January 1996 to December 2001
Position Lab Technician – Microbiologist
Job Responsibilities:
 Routine and precautionary microbiological tests in the dolphinarium
 Conducted hygiene tests on all resident animals in the dolphinarium
 Procurement of medication, laboratory consumables and medical equipment in the
dolphinarium
 Liased with medical companies for medical sponsorships for the animals in the
dolphinarium
 With the assistance of the resident veterinarian, interpreted the blood results when
routine checks were done on the animals, also when the animals were sick and a blood
picture was required
 Maintained a database to record daily medical and husbandry activities in the
dolphinarium
 Compiled a monthly health report for the director, curator and veterinarian and the
dolphinarium staff
References
1. Estelle Theron – 011 408 8784
2. Rowena Carvell – 083 2797220