1. Resume – Deli Adam Page 1 of 2
RESUME
Deli Adam
Email: deliadam@hotmail.com
HP: 0439841610
Personal connection: https://sg.linkedin.com/in/deli-adam-656892b0
Executive Summary
Experienced professional with 16 years of distinguished performance in the banking industry.
Portfolio of achievements includes increasing revenue and driving profit improvements.
Established strong relationships with a vast network of Financial Institutions across the Asia
Pacific and Middle East regions with the objective of setting up lines for money market and FX
transactions. Personal values include good work ethics, commitment to organizational
objectives, and ability to adapt and excel under challenging circumstances. An effective leader
with good corporate governance, communication and interpersonal skills.
Areas of Impact
Treasury │ Equity & Fixed Income Investments │ Financial Institutions Relationships
Know-Your-Client │Loans │ Operations Management
Telemarketing │ Customer Service | Islamic Banking and Finance
Major Accomplishments
• Successfully built and co-managed an equity and Islamic bond investment portfolio
of book size approximately US$100m, achieving 8% yield, which exceeded the
target yield of 5-6%
• Established more than 100 Financial Institutions relationships over an 8-year period,
culminating with the signing of Master Agreements for Money Market transactions
• Part of the team that conducted gap analysis and conflict resolution before the
launch of the Personal Data Protection Act in July 2014
• Built and co-managed a telemarketing team from scratch
• Drove a fund-raising campaign for a non-profit organization in 2008 and 2009,
exceeding the intended target on both occasions by 50%
Career Experience
THE ISLAMIC BANK OF ASIA (May 2008 – Dec 2015)
Senior Associate
Treasury
• Responsible for book-building and co-managing the equity and Islamic bonds
investment portfolio, with a target yield of 5-6%
• Established and maintained Financial Institutions relationships across the Asia
Pacific and Middle East regions
• Assisted in the development of processes to receive, investigate and respond to
complaints with respect to the application of the Personal Data Protection Act
• Ensured conformity to KYC/CDD standards as well as Anti-Money Laundering (AML)
and Countering the Financing of Terrorism (CFT) policies and procedures before the
on-boarding of customers
• All other administrative matters, including the maintenance of proper and complete
documentation

2. Resume – Deli Adam Page 2 of 2
DBS BANK LTD (Oct 2002 – Apr 2008)
Relationship Officer
Consumer Banking Group (Loans)
• Provided a one-stop service to all our mortgage loan customers through various
channels for eg. via phone, customer visits, mail, email and fax
• Processed customers’ requests for re-pricing and re-structuring of their housing loans
including fractional purchases, deceased and divorced cases
• Processed requests for overdrafts and conversion of overdrafts to term loans
DBS BANK LTD (Oct 2001 – Oct 2002)
Team Manager
Inbound Hotline
• Managed an inbound hotline team that attended to queries on investment and
insurance-linked products
DBS BANK LTD (Jun 2000 – Oct 2001)
Deputy Team Manager
Telemarketing
• Worked closely with product owners over marketing initiatives of their products through
telesales
DBS BANK LTD (Oct 1999 – Jun 2000)
Customer Service Officer
Call Centre
• Manned the hotline and attended to general banking queries
Academic/Professional Qualifications
2006 : Diploma in Islamic Banking and Finance, International Islamic University of Malaysia
2006 : Diploma in Accounting, Edith Cowan University
1999 : Bachelor of Arts, National University of Singapore
Certifications
2009 : Module 1B – Rules and Regulations for Dealing in Securities
2006 : Module M5 – Rules and Regulations for Financial Advisory Services
2004 : Certificate in Health Insurance
2002 : Certificate in Life Insurance (Investment-linked Life Insurance Policies)
2002 : Certificate in Financial Needs Analysis
1996 : Certificate in Life Insurance
Training / Seminars Attended
2010 : World Islamic Banking Conference, Singapore
2008 : Overview on FX & Forwards, Money Market, Interest Rate Swaps, Bonds,
Technical Analysis, Economic Data (Reuters Academy)
Personal Particulars
Age : 42
Marital Status : Married
Nationality : Singapore citizen, Australian PR
Languages : English, Malay
Interests : Reading, Soccer, Rugby, Vertical Marathon