Making Remote Teams Successful

•

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Deepa Kartha

Techniques and systems to make remote teams more productive and engaged.

Leadership & Management

Journyz from ZINDA
The Agile Gardener
Deepa Kartha | CEO, Journyz
BUILDING SUCCESSFUL REMOTE TEAMS
Popi Makris | The Agile Gardener

AGENDA
• Introductions – Presenters and Audience
• Understanding Self, Team and Organization
• Facilitation for Remote Team Success
• Journyz Demo
• Wrap Up and Next Steps
2Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

Name
Location
What would you like to take away from this session?
INTRODUCTONS
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

name location Initial input
naghma NY HR business partner, srartup 13 yaers old, fast moving, remote
working is new, hourly rep level employees, prodcution, culture,
engagement
Joyce UK interested in getting ideas to support virtual team engagement?
how to support team and individual priorities and performance
remotely, managing priorities and performance. government
Murali nair tenessee project management, agile, scaling agile teams, manage large
programs, require face to face meetings
Raju nair Jeddah large retailer, working, wfh setup new experiemce, settign up a
culture. balmve between output and culturre

INTER-RELATEDNESS
SELF
TEAM / TRIBE
ORGANIZATION
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved 6

SELF
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

PROCESS OF TRANSITION
8Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

SATIR CURVE
9Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

PERSONAL JOURNEY
10Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

TEAM / TRIBE
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

TEAM VISION & IDENTITY
12Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

LIFE CYCLE OF A TEAM
13Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

CHARACTERISTICS OF HIGH PERFORMING TEAMS
• Purpose and Vision
• Alignment – Self-Organizing
• Charter and Norms
• Trust
• Respect
• Discussion and Contribution
• Collaboration
• Goals – Individual and Team
• Conflict and Feedback
No individual members are more important
than the team.
14Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

ORGANIZATION
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

ROLE OF THE ORGANIZATION
16Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

FACILITATION FOR
REMOTE TEAM SUCCESS
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

DEVELOPMENT OF TEAM SKILLS
• Communication
• Facilitation
• Active Listening
• Transparency
• Engagement
• Collaboration
• Team Development & Maturity
18Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

COMMUNICATION
• Consider the size of the team (ideally 3-9).
• Has everyone had an opportunity to voice
their opinion / thoughts (i.e. round robin)
• “how you say something determines how it
is heard”
19Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

FACILITATION
Definition
“the designing and running of successful
meetings and workshops in organizational
settings” – Wikipedia
Effective Meetings
• Clear objective (agenda)
• Audience
• ‘Facilitated’
• Timebox
• Follow-up
https://www.agile-dork.com/shop.ht
ml
20Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

ACTIVE LISTENING
Be Present and Remove
Distractions
Ask Open-Ended / Probing /
Powerful Questions
Observe Body Language
Listen for Emotions and Feelings
Paraphrase
21Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

POWERFUL QUESTIONS
• If you had your choice, what would you do?
• What do you make of it all?
• What have you tried so far?
• What are other angles you can think of?
• What else?
• And if that fails, what will you do?
• If you could do it over again, what would you do differently?
• What is stopping you?
• What information do you need before you decide?
• What is the worst thing that could happen?
22Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

DEMO
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

REVISIT INITIAL INPUT
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

NEXT STEPS
Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

CONTACT US
Deepa Kartha, CEO Zinda Inc
deepa@journyz.com
www.journyz.com
Popi Makris, The Agile Gardener™
theagilegardener@gmail.com
336.301.9853 / 312.560.2572
26Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

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Making Remote Teams Successful

1. Journyz from ZINDA The Agile Gardener Deepa Kartha | CEO, Journyz BUILDING SUCCESSFUL REMOTE TEAMS Popi Makris | The Agile Gardener

2. AGENDA • Introductions – Presenters and Audience • Understanding Self, Team and Organization • Facilitation for Remote Team Success • Journyz Demo • Wrap Up and Next Steps 2Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

4. name location Initial input naghma NY HR business partner, srartup 13 yaers old, fast moving, remote working is new, hourly rep level employees, prodcution, culture, engagement Joyce UK interested in getting ideas to support virtual team engagement? how to support team and individual priorities and performance remotely, managing priorities and performance. government Murali nair tenessee project management, agile, scaling agile teams, manage large programs, require face to face meetings Raju nair Jeddah large retailer, working, wfh setup new experiemce, settign up a culture. balmve between output and culturre

5. Name Location/Organization Takeaways

14. CHARACTERISTICS OF HIGH PERFORMING TEAMS • Purpose and Vision • Alignment – Self-Organizing • Charter and Norms • Trust • Respect • Discussion and Contribution • Collaboration • Goals – Individual and Team • Conflict and Feedback No individual members are more important than the team. 14Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

18. DEVELOPMENT OF TEAM SKILLS • Communication • Facilitation • Active Listening • Transparency • Engagement • Collaboration • Team Development & Maturity 18Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

19. COMMUNICATION • Consider the size of the team (ideally 3-9). • Has everyone had an opportunity to voice their opinion / thoughts (i.e. round robin) • “how you say something determines how it is heard” 19Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

20. FACILITATION Definition “the designing and running of successful meetings and workshops in organizational settings” – Wikipedia Effective Meetings • Clear objective (agenda) • Audience • ‘Facilitated’ • Timebox • Follow-up https://www.agile-dork.com/shop.ht ml 20Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

21. ACTIVE LISTENING Be Present and Remove Distractions Ask Open-Ended / Probing / Powerful Questions Observe Body Language Listen for Emotions and Feelings Paraphrase 21Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

22. POWERFUL QUESTIONS • If you had your choice, what would you do? • What do you make of it all? • What have you tried so far? • What are other angles you can think of? • What else? • And if that fails, what will you do? • If you could do it over again, what would you do differently? • What is stopping you? • What information do you need before you decide? • What is the worst thing that could happen? 22Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

26. CONTACT US Deepa Kartha, CEO Zinda Inc deepa@journyz.com www.journyz.com Popi Makris, The Agile Gardener™ theagilegardener@gmail.com 336.301.9853 / 312.560.2572 26Copyright © 2020 Zinda Inc | The Agile Gardener. All Rights Reserved

Making Remote Teams Successful

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