1. DEBASHREE ASUTOSH ROUT
SNO.6 BHAIRAVI FLAT-A/101 Email:dasutosh@outlook.com
VASANT UTSAV HINJEWADI /PUNE Mob: +918805969225
PROFILE SUMMARY
• Around 1.8 years of experience in Production Support & Maintenance, activities in Oracle 11g
environments running on UNIX/ORACLE technologies in the domain of Telecom.
• Client management, coordination & communication.
TECHNICAL SKILL
Operating Systems : UNIX and Windows
Languages : SQL, UNIX, Shell Scripting.
Database (RDBMS) : Oracle, 10g, and 11g.
Other Tools : Toad
Ticketing Tool : BMC Remedy
Domain knowledge : Telecom
Roles and Responsibilities:
• Provide Production Support in 24/7 support environment and resolve Production Issues.
• Development, Implementation and Maintenance of Applications in the backend using
Oracle Database.
• Interaction with the Client & end users on the requirements.
• Preparation of Documentation of the Applications.
• Coordination with the onsite counter parts for various activities related to the applications.
CAREER CONTOUR
• WDC Pvt. Ltd (Idea Project) UNIX,SQL, oracle 06th jan ’2014 – Till date
PROJECT DETAILS
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2. PROJECT #1:
Project Name : Prepaid Ods
Employer : WDC (ExperisIT)
Client : IDEA Cellular Ltd, Pune
Team Size : 12
Language : SQL,UNIX, Shell Scripting,
Database : Oracle 11g
Operating System : UNIX, Windows XP
Tools : Putty, Toad, XShell, BMC
PROJECT DESCRIPTION:
In this project the files for prepaid customers across all circles come from IN (Intelligence
Network) via mediation are rated as per rate plan, duration of call, distance etc., which are finally
loaded in the PODS database under three different categories of OCC, GPRS, RECHARGE, SMS &
DATA having different credentials such as CDR has call related information, Customer Satisfaction
for Crystal CRM. By reducing the response time to fetch the subscriber usage date from Prepaid ODS
and also the data latency will be reduced due to faster loading of data into Prepaid ODS from the point
the CDR file is cut by the network element.
ROLES AND RESPONSIBILITIES:-
• Provide Production Support in 24/7 support environment and resolve Production issues.
• Providing the support in L2 level depending on the priority of the issues to meet client SLA.
• Involving on customer tickets and analyzing the root cause.
• Experience on SQL loader which involved on the application
• Regular monitoring of cleanup of logs / unwanted backups etc.
• Interaction with the Client & end users on the requirements.
• Define workflow for the L2 and L3 Support activities.
• Preparation of Documentation of the Applications.
• Performance Tuning of the Application.
• Execution of Change requests.
• Daily status reporting with the client.
• Writing Shell Scripts.
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3. EDUCATIONAL QUALIFICATION:
• Bachelor of Computer Application from Utkal University, Orissa.
PERSONAL DETAILS:
Name : Debashree Asutosh Rout
Date of Birth : 02/07/1991
Sex : Male
Marital Status : Single
Languages Known : English, Hindi and Oriya
Nationality : Indian
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