ACE Credit - Official Academic Transcript - Dean Pangelinan

Official Academic Transcript from
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Student Information
Student Name: Dean T Pangelinan
Numeric Identifier: 650244
Birth Date: 11/26/1968
Student Email: Not Provided By the Sending School
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splash@13.eclampusvitus.org
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Transmitted On: Mon, 08 August 2011
Transcript ID: TRAN000002492360
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Registry of Continuing Education Units
Washington, D.C. 20036
Transcript Print Date: 08/08/2011
Sent By:Send To: E Clampus Vitus - Joaquin Murrieta Chapter #13
Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Social Security Number:
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
Continuing Education Units (CEUs)
ELEMENT K
Unique ID: EK1006690971
LMNK-0673 07/19/2011 First Steps Towards Strategic Planning (Includes Simulation)
In this course, you will set parameters for the process, establish a committee, gather operational data, develop mission and vision statements,
and conduct an assessment of internal and external factors that influence your business.
3 HOURS = 0.3 CEU'sContinuing Education
Units (CEUs):
LMNK-3323 07/19/2011 Solving Problems Logically (Includes Simulation)
In this course, you will identify when to use group versus individual problem solving and you will learn how to use a methodical problem-
solving process.
.2 CEU's (2 Hours)Continuing Education
Units (CEUs):
LMNK-3325 07/19/2011 Selecting the Solution for a Problem (Includes Simulation)
In this course, you will learn how to solve problems methodically, make group-based solutions, and analyze cost-benefit solutions.
Units (CEUs):
LMNK-2178 07/18/2011 Certified Associate in Project Management (CAPM® ) Certification: Fourth Edition
In this course, you will apply the generally recognized practices of project management acknowledged by the Project Management Institute
(PMIr) to manage projects successfully.
2.3 CEU's (23 Hours)Continuing Education
Units (CEUs):
LMNK-2095 07/04/2011 Certified Associate in Project Management (CAPM®)
In this course, you will apply the generally recognized practices of project management acknowledged by the Project Management Institute
(PMI®) to successfully manage projects.
2.8 CEU (28 HRS)Continuing Education
Units (CEUs):
LMNK-3034 06/28/2011 CompTIA Security+® (2008 Objectives) (Part 1 of 4)
In this course, you will In this course, you will identify fundamental concepts of computer security and identify common security threats.
Units (CEUs):
LMNK-3326 06/28/2011 Investigating the Problem (Includes Simulation)
In this course, you will identify the skills, techniques, and methods needed to successfully create solutions.
3 CEU's (3 Hours)Continuing Education
Units (CEUs):
Page 1 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3303 06/24/2011 Motivating Employees (Second Edition)
In this course, you will identify methods of creating a motivating environment.
Units (CEUs):
LMNK-3203 06/24/2011 Mentoring Others (Includes Simulation)
This course will give experienced mentors rapid access to important concepts and techniques they can directly utilize in assisting protégés to:
participate in constructive dialogues, map out attainable personal and professional goals; analyze problems; make constructive decisions;
plan workable strategies for pursuing career, training, and educational development; and implement positive actions to achieve stated
objectives.
.1 CEU (1 Hour)Continuing Education
Units (CEUs):
LMNK-3056 06/24/2011 Marketing Essentials: Analyzing Your Market (Includes Simulation)
In this course, you will analyze your market.
0.1 CEU (1 Hour)Continuing Education
Units (CEUs):
LMNK-3057 06/24/2011 Marketing Essentials: Positioning Your Product (Includes Simulation)
Positioning your product provides you with that strategic advantage you will be able to ensure product awareness and generate customer
loyalty, allowing you to capture market share and begin to exploit the advantages of your brand.
Units (CEUs):
LMNK-1226 06/23/2011 Microsoft® Office Word 2003: Level 3
This course was designed for persons with a basic understanding of Microsoft Windows who can create and modify standard business
documents in Microsoftr Word 2003, and who need to learn how to use the more advanced features of Word 2003 to create, manage, revise,
and distribute long documents, forms, and Web pages. This course is intended for persons interested in pursuing Microsoft Office Specialist
certification in Microsoftr Word 2003.
.5 CEU (5 HRS)Continuing Education
Units (CEUs):
This course goes beyond the basics of Microsoftr Word 2003, helping you to increase the complexity of your Word documents. You will create
customized efficiency tools, and add customized lists, tables, charts, and graphics to your documents. These skills will allow you to efficiently
produce high-quality, effective, sophisticated documents. This course will help you prepare for the Microsoft Office Specialist exams for
Microsoftr Word 2003.
Units (CEUs):
Page 2 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
This course is the first in a series of three Microsoftr Office Word 2003 courses. It will provide you with the basic concepts required to produce
basic business documents. Persons with a basic understanding of Microsoft Windows who need to learn how to use Microsoftr Office Word
2003 to create, edit format, layout and print standard business documents complete with tables and graphics.
Units (CEUs):
LMNK-1369 06/14/2011 Word 2003: Making Information Accessible
You know how to use Microsoftr Word 2003 to create and format typical business documents, but you need to work on more complex
documents. In this course, you will learn how to use Word with other programs, create and delete versions of a document, apply comments,
compare changes, and merge document changes. This course was designed for persons with a basic understanding of Microsoft Windows
who can create and modify standard business documents in Word 2003, and who need to learn how to use the more advanced features of
Word 2003.
Units (CEUs):
LMNK-1155 05/24/2011 Project Management Skills for Non-Project Managers (Includes Simulation)
In this course, you will identify methods of effectively managing small- to medium-sized projects and achieving their stated objectives.
Units (CEUs):
LMNK-2106 05/24/2011 Global Marketing: Analyzing Your Audience (Includes Simulation)
In this course, you will analyze your global markets.
Units (CEUs):
LMNK-0544 05/24/2011 Positive Work Environment: Overcoming Negativity in the Workplace (Includes Simulation)
In this course, you will assess and evaluate what's going on within your team to produce a negative environment and take corrective
measures to resolve the conflicts, problems, or issues that are making the workplace a negative one for your team.
1 HOUR = 0.1 CEUContinuing Education
Units (CEUs):
LMNK-2143 05/24/2011 Positive Work Environment: Creating a Positive Work Environment (Includes Simulation)
In this course, you will identify strategies for creating positive work environment, building a positive team, and playing to people's strengths to
yield the best performance from each person.
Units (CEUs):
Page 3 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3307 05/24/2011 Setting Performance Goals and Expectations (Second Edition)
In this course, you will identify methods to develop a systematic approach to setting performance goals and expectations for employees.
Units (CEUs):
LMNK-3335 05/24/2011 Scoping Your Internet Project (Includes Simulation)
In this course, you will identify internet statistics and how to research data, select a web team , and create an e-marketing budget.
Units (CEUs):
LMNK-3342 05/24/2011 Recognizing Employee Performance (second Edition) (Includes Simulation)
Units (CEUs):
LMNK-3359 05/23/2011 Mentoring: Closing the Mentoring Relationship (Includes Simulation)
In this course, you will identify methods of closing the mentor relationship.
Units (CEUs):
LMNK-2114 05/23/2011 Mentoring: Developing Relationships (Includes Simulation)
In this course, you will determine the type of mentoring method that will best suit your goals, identify methods of getting started either as a
protege or mentor, and identify ways of nurturing others' hidden talents.
Units (CEUs):
LMNK-0542 05/23/2011 Mentoring: Identifying Your Goals (Includes Simulation)
In this course, you will identify methods of mentoring others.
Units (CEUs):
LMNK-3124 05/23/2011 Managing the Generation Mix (Includes Simulation)
In this course, you will identify the unique strengths, expectations, and common characteristics of the different generations in the workplace
today.
Units (CEUs):
Page 4 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-0679 05/18/2011 Managing Innovation and Creativity (Includes Simulation)
In this course, you will identify how a creative team works and what your role is as team leader. You will explore how to lead a creative team
from idea to implementation and how to troubleshoot problems in the innovative process.
Units (CEUs):
LMNK-1988 05/18/2011 Managing Organizational Goals (Includes Simulation)
In this course, you will develop skills needed to establish tactical goals for your team based on organizational directives and general goals
from your manager, and create and manage an action plan to achieve these goals.
Units (CEUs):
LMNK-3301 05/18/2011 Leading Effective Meetings (Second Edition)
In this course, you will identify the importance of leading effective meetings.
Units (CEUs):
LMNK-3162 05/15/2011 Knowledge Management: Basics of Knowledge Management (Includes Simulation)
In this course, you will examine the basics of knowledge management.
Units (CEUs):
LMNK-3163 05/15/2011 Knowledge Management: Knowledge Management and Organizational Learning (Includes Simulation)
In this course, you will examine how knowledge management aids organizational learning.
Units (CEUs):
LMNK-3164 05/15/2011 Knowledge Management: Implementing Knowledge Management (Includes Simulation)
In this course, you will identify how to implement knowledge management.
Units (CEUs):
LMNK-0540 05/15/2011 Global Marketing: Positioning Your Product (Includes Simulation)
In this course, you will position your global product.
Units (CEUs):
LMNK-2181 05/14/2011 Employee Relations: Understanding Employment Laws (Includes Simulation)
In this course, you will learn about the various employment laws and how to comply with them.
Units (CEUs):
Page 5 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3156 05/14/2011 Employee Relations: Communicating for Effective Employee Relations (Includes Simulation)
In this course, you will communicate for effective employee relations.
Units (CEUs):
LMNK-3157 05/14/2011 Employee Relations: Satisfying Employees (Includes Simulation)
In this course, you will identify various measures to satisfy employees.
Units (CEUs):
LMNK-3327 05/14/2011 Effective Management: Creating successful solutions (Includes Simulation)
in this course, you will identify the skills, techniques, and methods needed to successfully create solutions.
Units (CEUs):
LMNK-3328 05/14/2011 Effective Management: Empowering Your Workgroup (Includes Simulation)
In this course you will learn how to delegate for results, coach for achievement, and evaluate staff performance.
Units (CEUs):
LMNK-3329 05/14/2011 Effective Management: Communicating Successfully (Induces Simulation)
In this course, you will identify the skills and behaviors needed to successfully communicate as a manager.
Units (CEUs):
LMNK-3308 05/14/2011 Disciplining and Redirecting Employees (Second Edition)
In this course, you will identify the importance of disciplining and redirecting employees.
Units (CEUs):
LMNK-2205 05/11/2011 CAPM® Certification: 4th Ed. (Part 12 of 13): Processing Project Procurements
In this course, you will process project procurements.
Units (CEUs):
LMNK-3399 05/10/2011 Introduction to Lean Six Sigma 7: Conducting lean Six Sigma DMAIC Phase 5 - The Control Phase
In this course, you will conduct Lean Six Sigma DMAIC phase 5: the Control phase.
Units (CEUs):
Page 6 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3400 05/10/2011 Introduction to Lean Six Sigma 8: Describing the Implementation of Lean Six Sigma
In this course, you will describe the implementation of lean Six Sigma.
Units (CEUs):
LMNK-3401 05/10/2011 Introduction to Lean Six Sigma - Comprehensive
In this course, you will identify the fundamental concepts of Lean Six Sigma.
1.0 CEU's (10 HRS)Continuing Education
Units (CEUs):
LMNK-3422 05/10/2011 Mastering the Manager's Job 1: Preparing to Master Your Job (Includes Simulation)
In this course, you will learn to prepare yourself to master your job.
Units (CEUs):
LMNK-3447 05/10/2011 Mastering the Manager's Job 2: Developing Managerial Skills (Includes Simulation)
In this course, you will learn to develop managerial skills.
Units (CEUs):
LMNK-0677 05/10/2011 Leading Your Team to Business Results (Includes Simulation)
In this course, you will learn to lead culturally diverse teams, negotiate conflict, and establish a team vision.
Units (CEUs):
LMNK-3398 05/09/2011 Introduction to Lean Six Sigma 6: Conducting Lean Six Sigma DMAIC Phase 4 - The Improve Phase
In this course, you will conduct Lean Six Sigma DMAIC phase 4: the Improve phase.
.2 CEU's (2 HRS)Continuing Education
Units (CEUs):
LMNK-3394 05/06/2011 Introduction to Lean Six Sigma 2: Describing a Lean Six Sigma Organization
In this course, you will describe a Lean Six Sigma organization
Units (CEUs):
LMNK-3451 05/06/2011 Leading in Tough Times 1: Preparing to Manage Tough Times (Includes Simulation)
In this course, you will learn some qualities that are critical to your success during your own tough times. You will learn some practical
guidelines to be a role model to your people, lead mindfully, create your own value system, and re-energize work in your organization.
Units (CEUs):
Page 7 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3453 05/06/2011 Leading in Tough Times 2: Leading Through Actions (Includes Simulation)
In this course, you will learn to prepare yourself to lead through actions.
Units (CEUs):
LMNK-3464 05/06/2011 Leading in Tough Times 3: Leading People Through Change (Includes Simulation)
In this course, you will learn how to effectively deal with continual change, motivate people, handle people when your company is in financial
trouble, and handle layoffs and downsizing.
Units (CEUs):
LMNK-3393 05/06/2011 Introduction to Lean Six Sigma 1: Fundamentals of Lean Six Sigma
in this course, you will describe the fundamentals of Lean Six Sigma.
Units (CEUs):
LMNK-3395 05/06/2011 Introduction to Lean Six Sigma 3: Conducting Lean Six Sigma DMAIC Phase 1 - The Define Phase
In this course, you will conduct Lean Six Sigma DMAIC phase 1: the Define phase.
Units (CEUs):
LMNK-3396 05/06/2011 Introduction to Lean Six Sigma 4: Conducting Lean Six Sigma DMAIC phase 2 - The Measure Phase
In this course, you will conduct Lean Six Sigma DMAIC phase 2: the Measure phase.
Units (CEUs):
LMNK-3397 05/06/2011 Introduction to Lean Six Sigma 5: Conducting Lean Six Sigma DMAIC Phase 3 - The Analyze Phase
In this course, you will conduct Lean Six Sigma DMAIC phase 3: the Analyze phase.
. 2 CEU's (2 HRS)Continuing Education
Units (CEUs):
LMNK-3223 05/06/2011 Leading From the Front: Being a Leader in All You Do (Includes Simulation)
In this course, you will apply the seven fundamental leadership practices of Lead Star.
Units (CEUs):
LMNK-2086 05/06/2011 Interviewing Job Candidates (Second Edition)
In this course, you will identify guidelines for evaluating the organization's needs, assessing the candidates' skills and experience, and
effectively preparing for and conducting the interview process.
Units (CEUs):
Page 8 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3102 05/06/2011 Leadership Skills: Position Yourself to Lead (Includes Simulation)
In this course, you will identify how management has changed over time and learn the critical skills that will help you become more
successful, including effective communication, time-management, and organizational leadership skills.
Units (CEUs):
LMNK-3103 05/06/2011 Leadership Skills: Build a Winning Team (Includes Simulation)
In this course, you will identify how management has changed over time and learn the critical skills that will help you become more
successful, including effective communication, time-management, and organizational leadership skills.
Units (CEUs):
LMNK-3104 05/06/2011 Leadership Skills: Lead with Confidence (Includes Simulation)
In this course, you will learn from the management experts at HRD Press their proven strategies for leading a team with confidence.
Units (CEUs):
LMNK-3131 05/05/2011 HR Optimization: Creating and Maintaining a Talented Workforce (Includes Simulation)
In this course, you will create and maintain a talented workforce.
Units (CEUs):
LMNK-2182 05/05/2011 Hiring Top Performers: Initiating the Hiring Process (Includes Simulation)
In this course, you will initiate the hiring process.
Units (CEUs):
LMNK-2084 05/05/2011 Hiring Outstanding Teams: Attracting the Right Candidates
Attracting strong candidates will help establish your reputation, among your peers and future team, as a leader who understands the
importance of acquiring the best talent.
Units (CEUs):
LMNK-0684 05/05/2011 Preparing to Interview Job Candidates (Includes Simulation)
In this course, you will learn how to prepare effectively for interviews, allowing you to get that new hire who will contribute to the success of
your department and your company.
Units (CEUs):
Page 9 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-2221 05/05/2011 Hiring Top Performers: Concluding the Hiring Process (Includes Simulation)
In this course, you will learn how to use an organized approach to evaluate the strengths of all candidates and choose the best one for your
organization. You will also learn orientation strategies and motivation and recognition techniques.
Units (CEUs):
LMNK-2222 05/05/2011 Hiring Top Performers: Handling Interviews (Includes Simulation)
In this course, you will learn how to handle interviews.
Units (CEUs):
LMNK-3348 05/05/2011 Hiring Outstanding Teams: Integrating New Team Members (Includes Simulation)
In this course, you will identify the roles and functions in a call center and how they work together to enhance the customer's experience.
.1 CEU (Hour)Continuing Education
Units (CEUs):
LMNK-3354 05/04/2011 Labor Unions in the Workplace: Creating an Equitable Workplace (Includes Simulation)
In this course, you will create an equitable workplace.
Units (CEUs):
LMNK-3356 05/04/2011 Labor Unions in the Workplace: Working with labor Unions (Includes Simulation)
In this course, you will work cooperatively with labor unions.
Units (CEUs):
LMNK-3519 05/04/2011 Financial Performance 1: Analyzing Ground Rules and Financial
In this course, you will recognize the need for finance and identify fundamental concepts of accounting and examine the types of financial
statements and what they can reveal about a company's performance.
Units (CEUs):
LMNK-3531 05/04/2011 Financial Performance 2: Evaluating Performance
In this course, you will identify the methods used to evaluate financial performance.
Units (CEUs):
LMNK-3532 05/04/2011 Financial Performance 3: Planning and Controlling Budgets
In this course, you will examine the benefits of budgeting and explore a range of commonly used budgets. You will also be introduced to the
process of budget preparation and control.
Units (CEUs):
Page 10 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3152 05/04/2011 HR Optimization: Communicating Effectively (Includes Simulation)
In this course, you will learn how to communicate effectively.
Units (CEUs):
LMNK-3153 05/04/2011 HR Optimization: Creating Development Plans (Includes Simulation)
In this course, you will learn how to create development plans.
Units (CEUs):
LMNK-3220 05/04/2011 Goverment Ethics
In this course, you will explore the principles of ethical conduct as defined in Executive Orders 12674 and 12731, which must be followed by
all officers and employees of the executive branch of the United States federal government.
.1 CEU (1 hour)Continuing Education
Units (CEUs):
LMNK-3311 05/04/2011 Financial Performance Essentials (Includes Simulation)
This course first explains the relevance of finance for the nonfinancial manager before describing fundamental accounting conventions.
Units (CEUs):
LMNK-3297 05/04/2011 Personal Financial Planning (Second Edition)
In this course, you will examine techniques for financial planning to secure your financial future.
.2 CEU's (2 hours)Continuing Education
Units (CEUs):
LMNK-3259 05/04/2011 Financial Basics for Non-Financial Managers: Introduction to Finance (Includes Simulation)
This course will help managers, supervisors, and individuals seeking to learn about finance and accounting.
Units (CEUs):
LMNK-2085 05/04/2011 Hiring Outstanding Teams: Attracting the Right Candidates (Includes Simulation)
In this course, you will attract the right candidates.
Units (CEUs):
LMNK-3047 05/04/2011 Getting the Results Without the Authority: Creating a Strategy (Includes Simulation)
Although most organizations have established channels of authority and power, some company ventures require that their project leaders to
work outside of recognized authority. If you see a problem or issue that you want to resolve, or your manager directs you to solve a problem,
and you have no formal authority, then you have to persuade others to help you or determine how to resolve the problem independently.
Units (CEUs):
Page 11 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3165 05/04/2011 Green Fundamentals
In this course, you will identify the major factors that drive the green movement and identify strategies for improving sustainability in your
organization.
Units (CEUs):
LMNK-3174 05/04/2011 HR Optimization: Managing Employees (Includes Simulation)
In this course, you will manage employees.
.2CEU (2 HRS)Continuing Education
Units (CEUs):
LMNK-2184 05/04/2011 HR Skills: The Ethical Dilemma (Includes Simulation)
In this course, you will identify practical methods for setting high standards of behavior within your organization and fostering a corporate
culture based on ethical principles.
Units (CEUs):
LMNK-3551 05/03/2011 Selling Yourself Without Selling Out: A Guide to Ethical Self-Promotion
In this course, you will become an effective and ethical self-promoter.
Units (CEUs):
LMNK-3459 05/02/2011 Promoting Diversity in the Workplace
In this course, you will demonstrate the power of diversity by developing your workgroup into a high-performing group whose successes
measurably contribute to your organization's bottom line.
Units (CEUs):
LMNK-3415 05/02/2011 Having Tough Talks
IN THIS COURSE, YOU WILL USE LEAD STAR'S LEADERSHIP COMMUNICATION SKILLS TO RESOLVE CHALLENGING AND
SENSITIVE PERFORMANCE AND CONDUCT PROBLEMS.
Units (CEUs):
LMNK-3555 04/18/2011 Business Case Writing: Demystifying Business Case Writing
In this course, you will demystify business case writing by identifying all the required elements of a business case.
Units (CEUs):
LMNK-3383 04/13/2011 Wellness: Creative Thinking
In this course, you will think creatively.
Units (CEUs):
Page 12 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3240 04/13/2011 Wellness: Fitness Primer
This course is intended for nay employee in an organization who seeks a healthier way of living, learning, and working.
Units (CEUs):
LMNK-3233 04/13/2011 Wellness: Blood pressure Control
In this course, you will Conrol your blood pressure.
Units (CEUs):
LMNK-3222 04/12/2011 Wellness: Introduction and Self Assessment
In this course, you will: Define lifestyle possibilities. Assess your risks. Plan your lifestyle risks.
Units (CEUs):
LMNK-3273 04/12/2011 Wellness: Nutrition
In this course, you will learn how to improve your nutrition.
.1 CEU (1 Hours)Continuing Education
Units (CEUs):
LMNK-3368 04/12/2011 Wellness: Cholesterol Reduction
In this course, you will reduce your cholesterol.
Units (CEUs):
LMNK-3384 04/07/2011 Wellness: Personal Safety
In this course, you will engage in present-moment thinking.
Units (CEUs):
LMNK-3377 04/07/2011 Wellness: Personal Growth
In this course, you will improve the quality of your life through personal growth.
Units (CEUs):
LMNK-3381 04/07/2011 Wellness: Managing Change
In this course, you will manage change.
Units (CEUs):
Page 13 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3382 04/07/2011 Wellness: Job Satisfaction
In this course, you will find job satisfaction.
Units (CEUs):
LMNK-3367 04/07/2011 Wellness: Stress Management
In this course, you will manage your stress.
Units (CEUs):
LMNK-3272 04/07/2011 Wellness: Low-Back Care
In this course, you will develop a healthy back by concentrating on those things that you can change.
.1 CEU ( 1 Hour)Continuing Education
Units (CEUs):
LMNK-3241 04/07/2011 Wellness: Weight Control
Course is intended for any employee in an organization who seeks a healthier way of living, learning, and working.
Units (CEUs):
LMNK-3219 04/07/2011 Wellness: Stop Smoking
in this course, you will: Why quit smoking? Identify your strengths and obstacles Make the commitment to quit. Overcome the urge to smoke.
Develop your program to quit. Deal with obstacles.
.1 CEU (1Hour)Continuing Education
Units (CEUs):
LMNK-2183 04/07/2011 HR Skills: Downsizing (Includes Simulation)
In this course, you will explore key issues related to downsizing and learn practical, proven methods of effectively implementing downsizing in
today's business climate.
Units (CEUs):
LMNK-2043 03/31/2011 Managing Information Effectively (Includes Simulation)
In this course, you will practice skills and apply principles for managing information so that you can quickly find the information you need and
use it with ease.
Units (CEUs):
LMNK-3314 03/25/2011 Making Team Decisions ( Includes Simulation)
In this course, you will explore a variety of techniques for making decisions within a team.
.6 CEU"s ( 6 Hours)Continuing Education
Units (CEUs):
Page 14 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-2198 03/23/2011 CAPM® Certification: 4th Ed. (Part 5 of 13): Estimating Project Time
In this course, you will estimate project time.
Units (CEUs):
LMNK-3371 03/23/2011 Client Relationship Management 3: Managing Interaction-Based Causes for Project Failure (Includes Simulation)
In this course, you will manage interaction-based causes for project failure.
Units (CEUs):
LMNK-3310 03/17/2011 Planning and Controlling Budgets (Includes Simulation)
This course illustrates the benefits of budgeting to the work of a manager and describes a range of commonly used budgeting methods, such
as zero-based, fixed, incremental, rolling, and flexible.
Units (CEUs):
LMNK-2199 03/17/2011 CAPM® Certification: 4th Ed. (Part 6 of 13): Developing and Controlling a Project Schedule
In this course, you will estimate project time.
Units (CEUs):
LMNK-2200 03/17/2011 CAPM® Certification: 4th Ed. (Part 7 of 13):Analyzing Project Cost
In this course, you will analyze project cost.
Units (CEUs):
LMNK-2201 03/17/2011 CAPM® Certification: 4th Ed. (Part 8 of 13): Measuring Project Quality
In this course, you will measure project quality.
Units (CEUs):
LMNK-2202 03/17/2011 CAPM® Certification: 4th Ed. (Part 9 of 13): Organizing Human Resources for a Project
In this course, you will organize human resources for a project.
Units (CEUs):
LMNK-2203 03/17/2011 CAPM® Certification: 4th Ed. (Part 10 of 13): Devising Effective Communication Methods
In this course, you will devise effective communication methods for resources involved in the project.
Units (CEUs):
Page 15 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-2204 03/17/2011 CAPM® Certification: 4th Ed. (Part 11 of 13): Analyzing Project Risks
In this course, you will analyze risks and plan risk responses.
Units (CEUs):
LMNK-2195 03/17/2011 CAPM® Certification: 4th Ed. (Part 2 of 13): Identifying Project Management Processes
In this course, you will identify project management processes.
Units (CEUs):
LMNK-2196 03/17/2011 CAPM® Certification: 4th Ed. (Part 3 of 13): Initiating a Project
In this course, you will initiate a project.
Units (CEUs):
LMNK-2197 03/17/2011 CAPM® Certification: 4th Ed. (Part 4 of 13): Managing Project Scope
In this course, you will manage project scope.
Units (CEUs):
LMNK-2206 03/17/2011 CAPM® Certification: 4th Ed. (Part 13 of 13): Integrating Project Workflow
In this course, you will integrate project workflow.
Units (CEUs):
LMNK-3312 03/17/2011 Making Wise Investment Decisions (Includes Simulation)
This course describes the decision points that support capital budgeting within an organization, and continues to explore how a range of
techniques (including CVP, NPV, payback, IRR, and ARR) Can be used to conduct short-and long-term project evaluations.
.1 CEU"s (1 Hours)Continuing Education
Units (CEUs):
LMNK-2194 03/17/2011 CAPM® Certification: 4th Ed. (Part 1 of 13): Understanding Project Management Fundamentals
In this course, you will describe project management fundamentals.
Units (CEUs):
LMNK-0676 12/02/2010 Developing and Leading an Effective Team (Includes Simulation)
In this course, you will learn practical leadership skills.
Units (CEUs):
Page 16 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-2249 12/02/2010 Developing Ethical Leadership Skills (Includes Simulation)
In this course, you will learn how to create a humane nurturing workplace, build interdependent relationships, put people and creativity at the
center, be authentic, and create a culture of trust.
Units (CEUs):
LMNK-3324 11/17/2010 Defining the Issue of a Problem (Includes Simulation)
In this course, you will learn how to analyze problems creatively and how to determine the real problem.
Units (CEUs):
LMNK-3317 10/27/2010 Building Dynamic Business teams (Includes Simulation)
In this course, you will examine the essential development phases that groups follow to become vibrant, effective, and dynamic teams.
Units (CEUs):
LMNK-1951 10/25/2010 Microsoft® Office Excel® 2007: Level 1 (Second Edition)
In this course, you will create and edit basic Microsoftr Office Excelr 2007 worksheets and workbooks.
Units (CEUs):
LMNK-1445 10/25/2010 Microsoft® Office Excel 2003: Level 3
This course is also designed for individuals who wish to prepare for the Microsoft Office Specialist (MOS) exam in Excel or Module 2-Key
Applications of the Internet and Computing Core Certification (IC3) exam, and who already have knowledge of the basics of Excel, including
how to create, edit, format, and print worksheets that include charts and sorted and filtered data.
Units (CEUs):
In this intermediate-level course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts,
graphics, and formulas which allows the data to be analyzed in a variety of formats.
Units (CEUs):
LMNK-3346 10/20/2010 The Sales Process (Includes Simulation)
In this course, you will employ basic sales techniques that will help you crate an individual sales strategy and organize your sales data.
Units (CEUs):
Page 17 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3365 10/18/2010 The Strategic Development of Talent 3: Developing a Learning Organization (Includes Simulation)
In this course, you will adapt from the book, Strategic Development of Talent, by William Rothwell and H.C. Kazanus (HRD Press), you will
master proven strategies for developing a learning organization.
Units (CEUs):
LMNK-3298 10/18/2010 Understanding and using Contracts (Second Edition)
In this course, you will identify fundamental contract principles.
Units (CEUs):
LMNK-2246 10/18/2010 The Strategic Development of Talent 1: Creating a Strategic Development Plan (Includes Simulation)
In this course, you will create a strategic development plan.
.1 CEU's ( 1 Hours)Continuing Education
Units (CEUs):
LMNK-2247 10/18/2010 The Strategic Development of Talent 2: Choose a Development Strategy (Includes Simulation)
In this course, you will choose a development strategy.
Units (CEUs):
LMNK-3304 10/06/2010 Time Management (Second Edition)
In this course, you will identify how to maximize you time in order to accomplish your goals both personally and professionally.
Units (CEUs):
LMNK-0669 09/30/2010 Developing and Implementing a Strategic Plan (Includes Simulation)
In this course, you will develop an approach to the formulation of strategic programs and initiatives critical for effectively leading and
managing an organization
Units (CEUs):
LMNK-3364 09/15/2010 Grammar Essentials: Editing Effectively and Avoiding Hypercorrections
In this course , you will identify methods for editing text effectively and for avoiding some common errors made by overzealous writers who
create hypercorrections in their own work.
Units (CEUs):
LMNK-3362 09/15/2010 Grammar Essentials: Identifying Correct Punctuation, Sentence Fragments, Run-Ons, and Comma Splices
In this course, you will identify grammar rules regarding correct punctuation and problematic sentence fragments, run-ons, and comma
splices, as well as effective methods of rewriting sentences so that they are clear and complete.
Units (CEUs):
Page 18 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3343 09/03/2010 Managing Projects (Second Edition) (Includes Simulation)
In this course, you will identify ways of building a team, apply strategies for managing a working team, and identify wasy of effectively
decommissioning a team.
.2 CEU's (2 hours)Continuing Education
Units (CEUs):
LMNK-3295 09/03/2010 Managing a Virtual Office (Second Edition)
In this course, you will identify strategies for creating and managing a virtual office.
Units (CEUs):
LMNK-3290 09/01/2010 Developing a Strategic Plan (Second Edition)
In this course you will identify techniques for developing a strategic plan.
Units (CEUs):
LMNK-3337 09/01/2010 Delegating (Second Edition) (Includes Simulation)
This course is part of the Delegating assignment Delegating is a win-win situation when done effectively. In this course, you will receive an
overview of how to correctly delegate a task.
Units (CEUs):
LMNK-2191 08/30/2010 US Constitution
In this course, you will gain insight into the intentions that led to the creation of the U.S. Constitution and gain an appreciation of various
sections of this document.
Units (CEUs):
LMNK-3352 08/20/2010 Decision Making Skills (Includes Simulation)
In this course, you will develop your decision-making skills.
Units (CEUs):
LMNK-3210 08/17/2010 Winning with Peole at Work 1: Mastering Concepts for Getting Results (Includes Simulation)
In this course, you will build effective work groups and win with people at work.
.1 CEU (1 Hours)Continuing Education
Units (CEUs):
LMNK-3211 08/17/2010 Winning with People at Work 2: Building a Winning Team (Includes Simulation)
In this course, you will learn guidelines to get started in your role as a manager. You will also learn how to maintain good human relations
with your team members and how to recognize and celebrate achievements.
Units (CEUs):
Page 19 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3115 08/17/2010 Women in Leadership: Overcoming Common Leadership Challenges (Includes Simulation)
In this course, you will recognize leadership traits and compare your own leadership styles to those you have identified. You will learn how to
practice effective leadership skills and get around challenges that prevent or inhibit female leaders from advancing in their careers.
Units (CEUs):
LMNK-3332 08/13/2010 Creating and Maintaining Life Balance (Includes Simulation)
In this course, you will identify how to measure stress, solutions for stress, stress relieving habits, and how to devise a stress control plan.
Units (CEUs):
LMNK-3353 08/13/2010 Critical Thinking Skills (Includes Simulation)
In this course, you will develop critical thinking skills that can be applied in your business environment.
Units (CEUs):
LMNK-3287 08/12/2010 Creating A Strong Leadership Team (Second Edition)
In this course, you will explore the tasks and techniques that can be used to build a successful leadership team.
Units (CEUs):
LMNK-3239 08/12/2010 Creating A Winning Management Style 1: Adopting the Best management Style (Includes Simulation)
in this course, you will learn to adopt the best management style.
Units (CEUs):
LMNK-3242 08/12/2010 Creating A Winning Management Style 2: Building a Competent Team (Includes Simulation)
In this course, you will learn to build a competent team.
Units (CEUs):
LMNK-3336 08/09/2010 Conflict intervention (Second Edition) (Includes Simulation)
In this course you will gain a practical working knowledge of how to access, analyze and resolve conflict situations.
Units (CEUs):
LMNK-3444 08/09/2010 Communication Techniques (Second Edition)
This course covers key communication techniques that will help in improving the results of a sale.
Units (CEUs):
Page 20 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-0661 08/09/2010 Conducting Interviews for Successful Results (Includes Simulation)
In this course, you will identify strategies for conducting comprehensive interviews and completing the interview process that will enable you
to find and hire the right person to meet your needs.
Units (CEUs):
LMNK-0667 08/09/2010 Communicating Across Cultures (Includes Simulation)
In this course, you will communicate and conduct business effectively across cultures.
Units (CEUs):
LMNK-2180 08/08/2010 Coaching in the Workplace: Establishing a Coaching Relationship (Includes Simulation)
In this course, you will establish a coaching relationship.
Units (CEUs):
LMNK-2179 08/08/2010 Coaching in the Workplace: Coaching for Performance (Includes Simulation)
In this course, you will Coach for performance.
Units (CEUs):
LMNK-2214 08/08/2010 Coaching for Results: Laying the Groundwork (Includes Simulation)
In this course, you will lay the groundwork for the coaching relationship.
Units (CEUs):
LMNK-2215 08/08/2010 Coaching for Results: Working Towards Change (Includes Simulation)
In this course, you will work towards change.
Units (CEUs):
LMNK-3134 08/05/2010 Agile Essentials
In this course, you will identify the key features of the agile software development model and the benefits of implementing this model to
develop a software product.
Units (CEUs):
Page 21 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-0660 07/02/2010 Coaching Essentials (Includes Simulation)
In this course you will explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods for ensuring the
coaching process is successful.
Units (CEUs):
LMNK-2079 06/26/2010 Building Strong Customer Relationships (Second Edition) (Includes Simulation)
In this course, you will identify various techniques to improve the level of service that you provide to your customers and build customer
relationships that will last.
Units (CEUs):
LMNK-2146 06/24/2010 Women in Leadership: Leading People in an Organization (Includes Simulation)
"In this course, you will recognize leadership traits and compare your own leadership styles to those you have identified. You will learn how to
practice effective leadership skills and get around challenges that prevent or inhibit female leaders from advancing in their careers.
"
Units (CEUs):
LMNK-3154 06/23/2010 Women in Leadership: Gaining Leadership Excellence Through Effective Communication (Includes Simulation)
In this course, you will achieve clarity in communication, deliver constructive criticism, and resolve conflict.
Units (CEUs):
LMNK-3345 06/15/2010 Closing the Sale (Includes Simulation)
This course will provide you with techniques to closing the sale and cementing good relationships with your customers.
Units (CEUs):
LMNK-3011 06/15/2010 Adobe® Acrobat® 9.0: Pro Extended
In this course, you will use Adobe® Acrobat® 9.0 Pro Extended to access 3D images, create PDF documents from 3D and geo-spatial
images, and use PDF documents for interactive purposes.
Units (CEUs):
LMNK-2069 06/15/2010 Adobe® Acrobat® 9.0 Pro: Level 2
In this course, you will use Adober Acrobatr 9.0 Pro to convert documents to PDF files, enhance and customize PDF documents for
interactive use online, and prepare them for printing.
Units (CEUs):
Page 22 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3257 06/14/2010 Client Relationship Management 1: Managing Relationships During Initiation and Planning (Includes Simulation)
In this course , you will manage client relationships during the project initiation and planning.
.2CEU (2 HRS)Continuing Education
Units (CEUs):
LMNK-3258 06/14/2010 Client Relationship Management 2: Managing Relationships During Execution and Close Out (Includes Simulation)
In this course, you will manage client relationships during project implementation and close-out.
Units (CEUs):
LMNK-3027 06/09/2010 Career Skills (Includes Simulation)
In this course, you will position yourself for greater career success.
Units (CEUs):
LMNK-3334 06/04/2010 Branding Your internet Identity (includes Simulation)
In this course, you will identify e-markieting and how to define your core business, develop an online identity, and form strategic alliances.
Units (CEUs):
LMNK-0773 06/03/2010 Be An Effective Facilitator (Includes Simulation)
As a facilitator, you want to be able to take charge of work sessions and lead groups toward successfully completing their work objectives. In
this course, you will develop the skills you need to strategically plan work sessions and create formal agendas, lead groups to generate new
ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation
skills by leading remote work groups and even moderate international sessions. Business professionals.
Units (CEUs):
LMNK-3114 06/02/2010 Basho Sales Training: Prospecting (Includes Simulation)
This course examines Basho's prospecting techniques that will improve your sales ratios dramatically. You will learn to gain internal referrals
and generate interest when dealing with decision-makers.
Units (CEUs):
LMNK-3338 06/02/2010 Basics of Effective Selling (Second Edition) (Includes Simulation)
In this course, you will identify the basics of effective selling.
Units (CEUs):
Page 23 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-2211 06/01/2010 Applying Leadership Principles 1: Developing Critical Leadership Skills (Includes Simulation)
In this course, you will understand the fundamental principles of effective leadership, which is the cornerstone of developing your own
leadership capabilities and strengths.
Units (CEUs):
LMNK-2212 06/01/2010 Applying Leadership Principles 2: Building Great Business Relationships (Includes Simulation)
In this course, you will build a network of supportive professionals who will help you expand your sphere of influence and enhance your ability
to make a more meaningful contribution within your organization.
Units (CEUs):
LMNK-3319 06/01/2010 Accepting a Decision (Includes Simulation)
In this course, you will explore how to prepare a presentation for a proposal and how to accept an outcome to a proposal. A good decision
holds promise for an organization, but with bad decisions, things go awry.
Units (CEUs):
LMNK-3110 06/01/2010 Basho Sales Training: Generating Interest Through Sales Calls (Includes Simulation)
In this course, you will learn how to make a winning call by utilizing information about your clients, crafting dynamic elevator pitches, and
generating real interest in your product.
Units (CEUs):
LMNK-3111 06/01/2010 Basho Sales Training: Closing a Sales Call (Includes Simulation)
In this course, you will recognize buying signs and choose the closing technique that can best lead to a successful close.
Units (CEUs):
LMNK-3112 06/01/2010 Basho Sales Training: Bargaining With Clients (Includes Simulation)
In this course, you will develop ways to bargain with clients and create a reciprocal relationship by using a scorecard.
Units (CEUs):
LMNK-3113 06/01/2010 Basho Sales Training: Conducting a Sales Meeting (Includes Simulation)
In this course, you will learn to control the agenda of a sales meeting and employ Basho techniques to create a sense of urgency in the
prospect.
Units (CEUs):
Page 24 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3117 05/29/2010 Customer Service: Making a Difference With Customers (Includes Simulation)
In this course, you will In this course, you will discover techniques to increase customer satisfaction through your behavior, sensitivity, and
respect, primarily in a face-to-face setting.
Units (CEUs):
LMNK-3120 05/29/2010 Customer Service: Positive Outcomes (Includes Simulation)
In this course, you will In this course, you will identify the guidelines for dealing with unreasonable and irate customers, and take action to
increase the loyalty of the customers you serve.
Units (CEUs):
LMNK-3185 05/29/2010 Dealing with Challenging Customer Interactions: Establishing a Solid Customer Relationship (Includes Simulation)
In this course, you will establish a solid relationship with the customer so you may proceed with the interaction in a positive direction.
Units (CEUs):
LMNK-3186 05/29/2010 Dealing with Challenging Customer Interactions: Overcoming Communication Issues (Includes Simulation)
In this course, you will overcome communication issues when dealing with customers.
Units (CEUs):
LMNK-3187 05/29/2010 Dealing with Challenging Customer Interactions: Resolving Challenging Situations (Includes Simulation)
In this course, you will resolve challenging situations with customers. Customer service solutions will be tailored to your specific company.
Units (CEUs):
LMNK-3118 05/28/2010 Customer Service: Customer Relationship Management (Includes Simulation)
In this course, you will Identify the stages of customer management and recognize who your internal customers are. You will also explore
value chain management and how to make positive long-term decisions that add value to your company.
Units (CEUs):
LMNK-3119 05/28/2010 Customer Service: Increasing Sales via Service (Includes Simulation)
In this course, you will In this course, you will take action to increase the loyalty of the customers you serve.
Units (CEUs):
Page 25 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3116 05/28/2010 Customer Service: Customer Care (Includes Simulation)
In this course, you will In this course, you will acquire tools to provide quality customer service and make lasting impressions on customers,
and explore how customers define the success of your company, as well as a customer's emotional behaviors and how that sensitivity
influences his or her decision-making.
Units (CEUs):
LMNK-3022 05/28/2010 Call Center Operations 1: Call Center Essentials (Includes Simulation)
In this course, you will In this course, you will identify the role and responsibilities of a customer service representative, and the behaviors you
and your call center need to demonstrate in order to provide excellent customer service.
Units (CEUs):
LMNK-3023 05/28/2010 Call Center Operations 2: Customer Rapport (Includes Simulation)
In this course, you will In this course, you will practice the skills needed to build rapport and engage with customers.
Units (CEUs):
LMNK-3024 05/28/2010 Call Center Operations 3: Call Center Performance (Includes Simulation)
In this course, you will In this course, you will explore the stages of call flow in a call center, open a call, add value to each customer
interaction, and effectively close a call.
Units (CEUs):
LMNK-3025 05/28/2010 Call Center Operations 4: Call Center Challenges (Includes Simulation)
In this course, you will In this course, you will explore common types of customers and how to handle customer complaints, manage customer
interactions, and how to become proactive to help avoid stressful situations.
Units (CEUs):
LMNK-0668 05/28/2010 Customer Service Skills (Includes Simulation)
In this course, you will practice skills and apply principles for providing customer service remotely, via telephone and the web.
Units (CEUs):
LMNK-3349 05/28/2010 Call Center ABCs 1: Call Center Functions (Includes Simulation)
In this course, you will identify the roles and functions in a call center and how they work together to enhance the customer's experience.
Units (CEUs):
Page 26 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-0803 05/27/2010 Dreamweaver MX 2004: Creating a Basic Web Site
In this course, you will create a Web structure on your local machine by using basic Dreamweaver interface tools.
Units (CEUs):
LMNK-2068 05/26/2010 Adobe® Acrobat® 9.0 Pro: Level 1
In this course, you will use Adober Acrobatr 9.0 Pro to create and manage PDF documents.
Units (CEUs):
LMNK-3333 05/26/2010 Selecting Your Negotiation Strategy (Includes simulation)
In this course, you will identify negotiation strategies, such as the avoiding game, the accommodating game, the completing game, the
collaborating game and the compromising game, and you will identify ethical and unethical negotiation behaviors.
Units (CEUs):
LMNK-2050 05/24/2010 SQL: Fundamentals of Querying (Third Edition)
In this course, you will learn how to compose SQL queries to retrieve information from the database.
Units (CEUs):
LMNK-1906 05/22/2010 SQL: Fundamentals of Querying Second Edition (Part2): Organizing Data
You have access to company databases and your job may require you to retrieve data from those databases. Retrieval of information from a
database is dependent on precisely ordered logic and specific information. This course will help you to use Structured Query Language (SQL)
as a tool to implement that logic and define the instructions. Any person with basic computer skills, familiar with concepts related to database
structure and terminology, who wants to use SQL to query databases.
Units (CEUs):
LMNK-1907 05/22/2010 SQL: Fundamentals of Querying Second Edition (Part3): Handling Multiple Tables
.1 CEU (1 HR)Continuing Education
Units (CEUs):
Page 27 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-1904 05/22/2010 SQL: Advanced Querying - Second Edition - (Part 3): Viewing and Indexing Table Data
Because of various business conditions and requirements, you may need to view sections of tables. You may also need to index the data in
the tables to speed record retrieval. In this course, you will view sections of large tables and speed record retrieval by indexing tables.
Students should have basic introductory SQL skills, basic computer skills, and be familiar with concepts related to database structure and
terminology.
Units (CEUs):
LMNK-0685 05/20/2010 Preparing to Negotiate (Includes Simulation)
In this course, you will establish a successful mindset and initiate a positive relationship with the other party.
Units (CEUs):
LMNK-2190 05/20/2010 Public Presentations 1: Deciding to Speak (Includes Simulation)
In this course, you will decide whether or not to speak.
Units (CEUs):
LMNK-2229 05/20/2010 Public Presentations 2: Preparing Your Speech (Includes Simulation)
In this course, you will: Research your speech. Create an outline. Write out the speech draft. Pretest your speech.
Units (CEUs):
LMNK-2230 05/20/2010 Public Presentations 3: Delivering Your Speech (Includes Simulation)
In this course, you will learn some tips for delivering your speech from one of the best public-speaking experts: Steve Gladis, Ph.D., author of
The Manager's Pocket Guide to Public Presentations from HRD Press.
Units (CEUs):
LMNK-2231 05/20/2010 Public Presentations 4: Publicizing Your Speech (Includes Simulation)
In this course, you will:Publicize before your speech.Publicize after your speech.
Units (CEUs):
LMNK-3340 05/20/2010 Providing Effective Feedback (Second Edition) (Includes Simulation)
In this course, you will identify methods and techniques of delivering effective feedback.
Units (CEUs):
Page 28 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-1903 05/19/2010 SQL: Advanced Querying - Second Edition - (Part 2): Manipulating Tables
You already know the basics of SQL, including writing basic queries, and filtering, sorting and grouping data. In this course you will learn how
to perform advanced queries that use subqueries. You will also learn how to manipulate data and table structure, including how to create
constraints. You will also work with views and learn how to index data. This is an intermediate course, and assumes students have basic SQL
skills, basic computer skills, and are familiar with concepts related to database structure and terminology.
Units (CEUs):
LMNK-1905 05/18/2010 SQL: Fundamentals of Querying Second Edition (Part1): Basic Querying
Units (CEUs):
LMNK-1902 05/18/2010 SQL: Advanced Querying - Second Edition - (Part1): Using Subqueries
Because of various business conditions and requirements, you may need to use advanced concepts and techniques to query the database. In
this course, you will create advanced SQL queries. Students should have basic introductory SQL skills, basic computer skills, and be familiar
with concepts related to database structure and terminology.
.1 CEU (1 HR)Continuing Education
Units (CEUs):
LMNK-2087 05/18/2010 Managing Project Teams (Second Edition) (Includes Simulation)
In this course, you will identify ways of building a team, apply strategies for managing a working team, and identify ways of effectively
decommissioning a team.
Units (CEUs):
LMNK-3236 05/18/2010 Introduction to Six Sigma
In this course, you will establish an effective green IT strategy that can help your organization become more energy efficient and
environmentally responsible.
Units (CEUs):
LMNK-3321 05/17/2010 Making Group Decisions (Includes Simulation)
In this course, you will explore the process of making group decisions.
Units (CEUs):
Page 29 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3282 05/17/2010 Diversity Awareness (Second Edition)
This course provides a creative approach to recognize and benefit from the unique perspectives of individuals with varied backgrounds and
experiences. It also helps individuals break out of their comfort zone for maximum workplace success.
Units (CEUs):
LMNK-3309 05/17/2010 Diversity for Managers (Second Edition)
This course is designed for business leaders and managers who want to work more effectively with colleagues and subordinates whose
backgrounds, experiences, and perspectives differ from their own.
Units (CEUs):
LMNK-0665 05/17/2010 Business Meeting Skills (Includes Simulation)
In this course, you will participate in and conduct a meeting effectively.
Units (CEUs):
LMNK-0670 05/17/2010 Dynamic Business Presentations (Includes Simulation)
In this course, you will construct and deliver a presentation complete with visual aids.
Units (CEUs):
LMNK-0674 05/17/2010 Get The Most Out of Your Meetings (Includes Simulation)
In this course, you will develop your listening skills and learn effective note-taking methods.
Units (CEUs):
LMNK-3158 05/17/2010 Harnessing Innovation Within Teams 1: Being an Innovator (Includes Simulation)
In this course, you will develop yourself as an innovator.
Units (CEUs):
LMNK-3159 05/17/2010 Harnessing Innovation Within Teams 2: Generating Ideas (Includes Simulation)
In this course, you will generate ideas using innovative practices.
Units (CEUs):
LMNK-3160 05/17/2010 Harnessing Innovation Within Teams 3: Putting Ideas Into Practice (Includes Simulation)
In this course, you will put innovative ideas into practice.
Units (CEUs):
Page 30 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3161 05/17/2010 Harnessing Innovation Within Teams 4: Managing Innovation (Includes Simulation)
In this course, you will manage innovation and innovators within your workplace.
Units (CEUs):
LMNK-0541 05/17/2010 Managing Multigenerational Teams: Dealing with Intergenerational Problems in the Workplace (Includes Simulation)
In this course, you will handle intergenerational workplace issues.
Units (CEUs):
LMNK-2139 05/17/2010 Managing Multigenerational Teams: Leveraging the Capabilities of Intergenerational Teams (Includes Simulation)
In this course, you will leverage generational assets and plan to hire and retain members of a specific generation to complement your team.
Units (CEUs):
LMNK-2088 05/12/2010 Presentation Skills (Second Edition)
This course is intended primarily for entry-level managers who need to deliver public presentations as part of their professional
responsibilities.
Units (CEUs):
LMNK-2065 05/12/2010 Project Management Fundamentals: Second Edition
In this course, you will get introduced to the elements of sound project management and apply the generally recognized practices of project
management to successfully manage projects.
Units (CEUs):
LMNK-0678 05/11/2010 Managing Conflict (Includes Simulation)
In this course, you will identify the sources of conflict and how to manage conflict effectively.
Units (CEUs):
LMNK-3292 05/11/2010 Intercultural Business Etiquette (Second Edition)
In this course, you will identify various skills to address intercultural business etiquette.
Units (CEUs):
LMNK-3294 05/11/2010 Managing Company Change (Second Edition)
In this course, you will identify the importance of managing company change.
.2 CEU's (2Hours)Continuing Education
Units (CEUs):
Page 31 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3363 05/10/2010 Grammar Essentials: Improving Word Choices and Building Effective Sentences
In this course, you will identify methods for improving word choices and for building effective sentences.
Units (CEUs):
LMNK-3360 05/10/2010 Grammar Essentials: Identifying Nouns, Pronouns, Verbs, Adjectives, and Adverbs
In this course, you will identify nouns, pronouns, verbs, adjectives, and adverbs.
Units (CEUs):
LMNK-3361 05/10/2010 Grammar Essentials: Identifying Prepositions, Conjunctions, Interjections, and Grammar Rules
In this course, you will identify prepositions, conjunctions, interjections, and some important rules of grammar and commonly made
grammatical errors.
Units (CEUs):
LMNK-2097 05/10/2010 Excellence in Technical Customer Service (Includes Simulation)
In this course, you will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.
Units (CEUs):
LMNK-3019 05/09/2010 Advanced Business Writing: Part 1 (Includes Simulation)
First-time managers who want to build their skills to write well-organized and convincing business documents.
Units (CEUs):
LMNK-2096 05/09/2010 Effective Listening Skills (Includes Simulation)
In this course, you will identify elements of effective listening.
Units (CEUs):
LMNK-3107 05/09/2010 Collaboration Skills (Includes Simulation)
In this course, you will identify how to use collaboration skills that will enable you to efficiently collaborate with others, through productive
discussions, to achieve satisfying goals and solutions.
Units (CEUs):
LMNK-3339 05/09/2010 Basics of Effective Communication (Second Edition) (Includes Simulation)
Units (CEUs):
Page 32 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-3289 05/09/2010 Discharging Employees (Second Edition)
In this course, you will learn how to determine specific areas you need to focus on in order to effectively discharge an employee.
Units (CEUs):
LMNK-3315 05/09/2010 Communicating Clearly (Includes simulation)
In this course, you will explore techniques for communicating clearly.
Units (CEUs):
LMNK-2110 05/06/2010 Introduction to Agile Project Management
In this course, you will identify the Agile project management principles and use Scrum to manage projects.
Units (CEUs):
In this course, you will use Excel to manage, edit, and print data. Persons preparing for certification as a Microsoft Office Specialist (MOS) in
Excel, who already have knowledge of the Microsoft Windows 98 (or above) operating system, and who desire to gain the skills necessary to
create, edit, format, and print basic Excel worksheets.
Units (CEUs):
LMNK-1419 03/17/2010 Excel 97: Level 2
In this course, you'll examine the skills and concepts necessary to create charts and use the list-management capabilities of Excel 97.
Units (CEUs):
LMNK-1418 03/04/2010 Excel 97: Level 1
In this course, you'll explore basic worksheets skills and how to work with data in worksheets.
Units (CEUs):
LMNK-1412 03/03/2010 Excel 2003: Manipulating Workbooks
In this course, you will work with multiple workbooks, import and export data, and share Microsoftr Office Excel 2003 data with other
applications.
Units (CEUs):
LMNK-1413 03/03/2010 Excel 2003: Working with Existing Workbooks
In this course, you will create and edit basic Microsoft Office Excel worksheets and workbooks.
Units (CEUs):
Page 33 of 37

Dean T Pangelinan
1981 Mayette Avenue
Concord, CA 94520
Birth Date:
***-**-6330
11/26/1968
ACE
Course
Number
Date
Completed
Title, Description
ELEMENT K
LMNK-1414 03/03/2010 Excel 2003: Writing Formulas
In this course, you will apply advanced formulas to a worksheet to display data in various formats.
Units (CEUs):
LMNK-1417 03/03/2010 Excel 97: Advanced
In this course, you'll explore the skills and concepts necessary to work with advanced features of Excel 97.
Units (CEUs):
LMNK-1410 02/28/2010 Excel 2003: Collaborating with Workbooks
In this course, you will automate some common Microsoftr Office Excel 2003 tasks, apply advanced analysis techniques to more complex
data sets, collaborate on worksheets with others, and analyze worksheet data.
Units (CEUs):
LMNK-1411 02/28/2010 Excel 2003: Formatting Excel
In this course, you will develop and format workbooks and worksheets and customize a layout. You will also create and apply templates and
work with graphic objects in Excel.
Units (CEUs):
LMNK-1408 02/28/2010 Excel 2002 (Office XP): Level 2
In this course, you'll explore how to maintain your data and keep your information organized in spreadsheets with Excel 2002.
Units (CEUs):
LMNK-1406 02/27/2010 Excel 2002 (Office XP): Advanced
After completing this tutorial, you'll be able to add, remove, and rearrange buttons on the Standard toolbar. You will also be able to create a
custom toolbar, add buttons to it, and then delete it. Finally, you'll be able to customize a menu
Units (CEUs):
LMNK-1407 02/27/2010 Excel 2002 (Office XP): Level 1
In this course, you'll examine how Excel simplifies managing a budget by filling out the ledger sheets, calculating and recalculating totals, and
redesigning sheets to add or delete columns or rows.
Units (CEUs):
Page 34 of 37

ACE Credit - Official Academic Transcript - Dean Pangelinan

ACE Credit - Official Academic Transcript - Dean Pangelinan

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ACE Credit - Official Academic Transcript - Dean Pangelinan