1. Capabilities Summary: A diversified and innovative professional with over 20 years experience. Highly
motivated with the ability to adapt to different situations working individually or as a team player. Having
worked in the healthcare industry, for much of my professional career, I would like to branch out and expand
my horizons in various fields.
Employment History:
Regulatory Research Coordinator | McKesson/US Oncology October, 2013 - May, 2014
Worked individually as well as in a team environment to coordinate all clinical study documentation within
the time perimeters of the studies. Responsible for collaborating documentation from multiple sources in a
tight timeline environment.
• Maintained database profiles utilizing Clinical Trial Management System (CTMS) software
• Cataloged documents on shared server as well as corporate file storage system using ImageNow software
• Produced and tracked specific clinical trial documentation required by the FDA
• Acted as liaison between regulatory specialists and the oncology research sites
Regulatory Safety Specialist | McKesson/US Oncology October, 2012 - October, 2013
Managed over 50 plus clinical trial studies within tight deadlines. Assisted in conducting the startup of clinical
trial studies as well as collaborating all documentation within.
• Collected & reviewed SAE documents from research trial sites to determine if they met the
Institutional Review Boards criteria
• Host monitors responding to and resolving issues with safety documentation
• Contributed to writing the Safety Training Manual for our department
• Interact with Data Management Team and/or sponsor/CRO to facilitate SAE reconciliation
and resolve discrepancies
• Drafted Safety Clinical Trial Information to be posted to the internal Clinical Trial Management System
to be reviewed by oncology research sites
Receptionist/Medical Records | Lighthouse Hospice March, 2008 - February, 2012
Meeter & greeter of the office. Handled all incoming personnel and made sure everyone was comfortable.
• Managed all incoming calls for 3 locations
• Handled & sorted all incoming/outgoing mail
• Responsible for all paperwork that was distributed in the Nursing/Admissions information packets
• Managed all in-house forms, business card & office stationary
• Operated all incoming/outgoing fax transmissions
• Assembled mass mailing envelopes for distribution
Payment Poster/Insurance Verifier | Newborn Intensive Care Specialist October, 2007 - March, 2008
Worked in a budget environment to keep the office balance as low as possible.
• Data Entry
• Insurance verification, billing adjustment & payment posting
Dawn Runkel
30527 Country Meadows Dr., Tomball, TX 77375
713.824.3717
isis77035@yahoo.com
www.linkedin.com/pub/dawn-runkel/76/541/a95/
2. Medical Sales Specialist | Medi-Care Equipment November, 2006 - October, 2007
Worked in all areas of medical equipment sales.
• Assisted patients with medical equipment
• Processed billing and collections
• Product inventory processing
• Handled incoming calls from patients, doctors and hospitals
• Verified patients insurance for equipment sales
Data Entry | RMI Physical Service Corp. October, 2002 - December, 2005
Responsible for data management from offsite locations to be processed in a timeline environment.
• Input patient demographics and verification of data
• Post charges for clients that include (Methodist, St. Luke’s, TX Children’s & Baylor)
• Running the paperwork for the clients
• Pulling demographics for TX Children’s Hospital’s radiology department
• Liaison between RMI and it’s clients
• Coded for Baylor radiology using both CPT & ICD-9
Freelance Work:
Manager/Owner | Woven Magic October, 2006 - Present
Manage the shop & it’s volunteers while performing demonstrations
• Tracking inventory & stock materials
• Time management for staff of 10-20 volunteer demonstrators
• Directing the sales floor and the demonstration staging areas
• Purchasing of raw materials as well as manufacturing of stock materials
Education:
Graduated: May, 1987 | The Tenney School, Houston, TX
College Courses: General Studies | University of Southwestern Louisiana, Lafayette, LA
C.A.M.P. | CareerAcademy.com
P.M.P. | CareerAcademy.com
Software & OS Skills:
• Adobe Creative Suite (Adobe CS) Beginner Skill Level 2 Years Experience
Adobe Photoshop Beginner Skill Level 2 Years Experience
Adobe Lightroom Beginner Skill Level 2 Years Experience
Adobe Illustrator Beginner Skill Level 2 Years Experience
Adobe InDesign Beginner Skill Level 2 Years Experience
• Adobe Acrobat Intermediate Skill Level 9 Years Experience
• Microsoft Office Intermediate Skill Level 15 Years Experience
• Microsoft Word Intermediate Skill Level 15 Years Experience
• Microsoft Excel Intermediate Skill Level 15 Years Experience
• Medisoft Medical Software Intermediate Skill Level 2 Years Experience
• Isalus Medical Software Intermediate Skill Level 1 Year Experience
• ImageNow Intermediate Skill Level 2 Years Experience
• CTMS Intermediate Skill Level 2 Years Experience