Dawn Mendoza has over 20 years of experience in academia. She received her PhD in English from Tufts University and currently works as the Writing Center Director and Writing Program Administrator at Dean College. In these roles, she oversees tutoring services, faculty training, and writing program development. Previously, she held positions at Simmons College and Bentley College directing writing centers and writing programs and teaching composition courses. She has presented her work at numerous conferences and published on topics related to tutoring, writing centers, and Latino literature.

1. Dawn Mendoza
33 Grove Street
Hopkinton, MA 01748
Phone (508-497-9469)
E-mail (dawnmendoza70@gmail.com)
EDUCATION______________________________________________________________
Tufts University, Medford, MA 1994-2000
PhD, English.
Dissertation: An Ethic of Feminine Reconciliation in Cuban American Literature.
Tufts University, Medford, MA 1993-1994
MA, English
University of Michigan, Ann Arbor, MI 1988-1992
BA English, Phi Beta Kappa
PROFESSIONAL EXPERIENCE_________________________________________________
Dean College, Franklin, MA 2006 - Present
Writing Center Director, Writing Program Administrator
• Writing Center Director. train and supervise professional and student writing tutors,
collaborate with Learning Center staff on tutor training for all peer tutors, , maintain
and serve as principal administrator for WritingCenter Online scheduler and
database, oversee annual budget of $7,500, maintain office supplies, offer training to
professional learning coaches and faculty volunteers on writing tutoring, create and
circulate tutoring schedule, promote tutoring services on campus, tutor students in
the writing center, assess writing center effectiveness.
• Writing Program Administrator: Update course charters to ensure quality national
standards in first year and third year required writing courses, train and support
faculty across the college in best practices in the teaching of writing, represent the
college writing program at admissions and orientation events, lead sessions on
teaching with writing at new faculty orientations.
Simmons College, Boston, MA 2001-2006
Associate Director of Academic Support
• Directed Writing Across the Curriculum Program from spring of 2004 to fall of
2006 in collaboration with Dean of Arts and Sciences: developed and wrote
program policy and training materials; hired, trained and supported 28 graduate and
undergraduate student writing assistants who were matched with individual writing
intensive courses; recruited faculty to participate in program; collaborated with
English and writing faculty to offer faculty development workshops and seminars;
oversaw annual budget of $85,000; coordinated related undergraduate conference;
supervised one full-time professional staff member; assessed program.

2. • Directed Peer-Tutoring Based Writing Center: hired, trained and supervised 8
graduate and undergraduate writing tutors; created on-line and class-based training
materials; managed data; managed tutoring space and materials; managed annual
budget of $15,000, publicized center; assessed program.
• Developed and offered writing workshops in collaboration with individual classes on
topics such as avoiding plagiarism, essay exams, literature reviews, and abstracts.
• Tutored graduate and undergraduate ESOL students in reading, writing,
conversation, and conventions of US higher education. Developed faculty resource
guide for working with non-native speaking students, and offered related
workshops. Offered and evaluated alternative writing and speaking test for students
with waived TOEFL.
Certified as a Tutor Trainer by the National Tutoring Association 2013
• Completed all certification requirements to train and certify tutors at the beginner,
intermediate and advanced levels. Offered an independent training workshop at the
Lynn YMCA in the spring of 2014 to certify tutors in their ESL tutoring program.
TEACHING EXPERIENCE _________________________________________________
Dean College, Franklin, MA 2006-Present
Teach writing and literature courses at the 100, 200, and 300-levels, including Composition,
Composition and Literature, Intro to Liberal Arts and Studies, Dramatic Literature, US
Latino Literature, Advanced Essay Writing, The Graphic Novel, co-teach Honors colloquia
like Reds, Speakeasies and the New Deal and Reading World Revolutions with faculty from
Communications and History. In addition, I teach Introduction to Peer Tutoring each
semester.
Simmons College, Boston, MA 2001-2006
Taught in first-year writing program: MCC – Multidisciplinary Core Course, in fall and
spring semesters. Sample course title: The Cuban American Way. Taught intensive writing in
2001 Summer EXCEL bridge program for conditionally admitted first year students.
Bentley College, Waltham, MA Fall 2000
Expository Writing Adjunct Instructor
Developed and taught an introductory composition course for non-native speakers. Course
emphasized critical reading, thesis development, research strategies, presentation strategies,
vocabulary building, and editing for grammar and style. Texts included: The Contemporary
Essay, The Bedford Handbook.
Tufts University, Medford, MA 1994-1998
Graduate Student Lecturer
Developed and taught eight first year writing courses for native speaking and non-native
speaking students. Coursework addressed writing and revision, critical literacy, research
strategies, citation formats. Texts included: Nervous Conditions, Bless Me Última, Annie John,
Portrait of the Artist as a Young Man, Ruby Fruit Jungle, Dancer from the Dance, The International
Story, Guidelines, and The Contemporary Essay.

3. PRESENTATIONS AND PUBLICATIONS________________
______________
“Developmental Writers in the Two Year College Writing Center”
International Writing Centers Association Conference, San Diego, CA October 2012
• Presented a poster on supporting developmental writers in two-year college writing
centers by balancing directive and non-directive tutoring, tending creatively and
actively to grammar and surface features of writing, and training tutors on theories
that explain differences in writing skill.
“Charting Two Courses: Training Peer Tutors in the Writing Center”
TYCA Northeast Regional Conference, Portland, ME
October 2011
• Co-presented with Jennifer Rosser from Bunker Hill Community College on two
different structures in which strong peer-writing tutoring programs can be built and
supported: Bunker Hill’s course based, credit bearing training course, and Dean’s
paid by the hour training workshop series.
International Writing Centers Association Summer Institute July 2010
Lone Wolf, Oklahoma
• Led or co-led four sessions at a week-long professional development conference in
Oklahoma for new and experienced writing center directors. Presented on the
following topics: solo: longitudinal studies on how college writers develop over time;
solo: 10 ideas for tutor training; with Michele Eodice, writing centers and writing
fellows program; with Ben Rafoth, training tutors to work with ESL writers.
“Dean College’s Accelerated Developmental Composition Project”
Accelerated Learning Project Conference. Baltimore, MD May 2010
Baltimore, MD
• Co-presented with English Department and Math/Science Department Chairs, and
Associate Dean for Academic Planning and Assessment on Dean College’s
accelerated learning project in composition. Dean eliminated it’s developmental
writing course, and replaced it with a 3-credit, six contact hour model to support
developmental writing students. This presentation demonstrated that
developmental students were doing just as well gradewise in composition and in
terms of their writing outcomes at the end of the AA degree as students who began
in standard composition.
“Many Roads to the Same Outcome: 10 Ways to Teach November 2009
First Year Composition”
Two Year College English Association , Northeast Regional Conference. Boston,
MA
• Co-presented with English Department chair and other English faculty on Dean’s
accelerated learning project. Our presentation mapped out how Dean shaped one
Intro to Composition course to fit developmental, ESL, honors, learning disabled
and traditional students into a 3-credit course that varied contact hours from 3-6 a
week depending on student needs.

4. International Writing Centers Association Summer Institute July 2009
• Led four sessions at a week-long professional development conference for new and
experienced writing center directors. Presented on the following topics: with Carol
Severino, training tutors to work with ESL writers; with Karen Keaton-Jackson,
WAC/WID and writing centers; with Carol Severino, writing fellows; with Michele
Eodice, comp theory/research and writing centers.
“Rethinking a Failure in the Writing Center” October 2004
Robert R. Watson Conference in Rhetoric and Composition. University of Louisville.
Louisville, Kentucky.
• Joined panel of participants and leaders from 2004 International Writing Center
Association Summer Institute to reflect on the complexities of tutoring a learning
disabled graduate student who actively maintained the patterns of his native
Trinidadian English in the context of his academic writing.
“Writing Center Coordinators’ Multifaceted Jobs and Responsibilities” April 2003
Northeast Writing Centers Association. Rivier College. Nashua, New Hampshire
• Joined panel of Writing Center directors from Massachusetts College of Pharmacy
and Health Sciences and Wheelock College to discuss the difficult balance of
administrative and academic demands in managing Writing Centers.
“An Ethic of Feminine Reconciliation in the Novels of Cristina Garcia.” 2000
Journal of Intercultural Discipline. 1:1 (Fall 2000)
“Imagenes e Historias: Chicana Altar-Inspired Art Outreach Booklet.” 1999
Tufts University Gallery, 1999. Curated by Constance Cortez, UC Santa Cruz.
• Funded by the Massachusetts Cultural Council, the booklet is designed to enrich the
museum visit for elementary, middle and high school students with activities
highlighting Mexican American culture and art.
“A Different Place: Nation and Autobiography in Jamaica Kincaid.” April
1996
Fifth Annual Commonwealth and Postcolonial Studies Conference. University of Southern
Georgia. Statesboro, GA.
“Negotiating Multicultural Spaces: Borderlands/La Frontera and April 1994
This Bridge Called My Back.”
Marginality and Multiculturalism Conference. Simmons College, Boston, MA.
COMMUNITY SERVICE__________________________________________
International Writing Centers Association 2010 -2012
2-Year College Representative
Chaired the committee on two-year college writing centers for the IWCA, lead committee
members through monthly on-line Blackboard Collaborate meetings, developed and offered
a free on-line mini conference in February of 2012 for 2-year college writing center directors
and tutors, participated in monthly IWCA board meetings.

5. Two Year College English Association, Northeast regional chapter Fall 2009
Local Arrangements Co-Chair
Worked with co-chair to develop and distribute registration materials, plan luncheons and
events, prepare conference folders and materials, and deliver a smooth, day to day
experience for the annual fall conference at the Hyatt Harborside hotel in Boston.
Tufts University 1995-1996
Co-Coordinator for Tufts English Graduate Organization
• Responsibilities included leading a political and social organization for English
graduate students and serving as their liaison to the department chair and other
departments on campus.
Tufts University 1995-1997
Veteran TA Instructor for Center for Teaching Advancement
• Shared a question and answer panel with other veteran TAs, and lead a training
seminar on teaching techniques and classroom problem solving for new teaching
assistants.
Tufts University 1998-1999
Co-President and Founder of Latino/a Graduate Organization
• Founded Tufts’ first graduate student organization for Latino/as. Projects included
student/faculty outreach meetings and a mentoring program for Tufts Latino
undergraduates.
CAMPUS COMMITTEES __________________________________________________
Dean College
• Committee on Academic Standards, starting Fall 2016
• Chair, Committee on Rank and Promotion, Fall 2010 – Spring 2016
• General Education Requirement Revision Team, 2012
• Assessment Work Team, Fall 2006 -- present
o Writing Portfolio Assessment
o Human Condition Assessment
o Consultant to the Public Speaking/Oral Communication Assessment
• E-Portfolio Committee, 2009
• Academic Rigor Task Force, 2009-2010
• Academic Appeals Board, 2008-2009, and occasionally as needed
PROFESSIONAL AFFILIATIONS
________________________________________________
International Writing Centers Association (IWCA)
National Council of Teachers of English (NCTE)
Council of Writing Program Administrators (WPA)

6. Two Year College English Association, Northeast regional chapter Fall 2009
Local Arrangements Co-Chair
Worked with co-chair to develop and distribute registration materials, plan luncheons and
events, prepare conference folders and materials, and deliver a smooth, day to day
experience for the annual fall conference at the Hyatt Harborside hotel in Boston.
Tufts University 1995-1996
Co-Coordinator for Tufts English Graduate Organization
• Responsibilities included leading a political and social organization for English
graduate students and serving as their liaison to the department chair and other
departments on campus.
Tufts University 1995-1997
Veteran TA Instructor for Center for Teaching Advancement
• Shared a question and answer panel with other veteran TAs, and lead a training
seminar on teaching techniques and classroom problem solving for new teaching
assistants.
Tufts University 1998-1999
Co-President and Founder of Latino/a Graduate Organization
• Founded Tufts’ first graduate student organization for Latino/as. Projects included
student/faculty outreach meetings and a mentoring program for Tufts Latino
undergraduates.
CAMPUS COMMITTEES __________________________________________________
Dean College
• Committee on Academic Standards, starting Fall 2016
• Chair, Committee on Rank and Promotion, Fall 2010 – Spring 2016
• General Education Requirement Revision Team, 2012
• Assessment Work Team, Fall 2006 -- present
o Writing Portfolio Assessment
o Human Condition Assessment
o Consultant to the Public Speaking/Oral Communication Assessment
• E-Portfolio Committee, 2009
• Academic Rigor Task Force, 2009-2010
• Academic Appeals Board, 2008-2009, and occasionally as needed
PROFESSIONAL AFFILIATIONS
________________________________________________
International Writing Centers Association (IWCA)
National Council of Teachers of English (NCTE)
Council of Writing Program Administrators (WPA)