1. David Gongre 803-957-
9207
d_gongre@yahoo.com
West Columbia, SC
IT Professional
10 + Years of Service Working in a Fast-Paced Environment
4+ Years of Service Working with Multi-Media Set-Ups
Skill Summary
Leadership Training Diagnostic Troubleshooting Customer &
End User Support
Advance Microsoft Office Suite Built Strong Customer Relations Network
Support
Motivated and Adaptable Diversity Training
Data Entry
Ethics Training Type 40 WPM
Install & Maintain Networks
Technology Summary
Operating Systems: Windows 7/10/2000/2003XP; MS DOS,Macintosh Yosemite/ OS, Android, Google
Chrome, Windows Server 2012 R2,
Databases: Microsoft Access,Microsoft SQL Query, SharePoint
Software: MS Office, Outlook,Exchange,Adobe, Java,PowerShell
Education
Pending CompTIA Security+
Columbia, SC
Certificate CompTIA A+ Certified
Columbia, SC
Certificate Comp TIA HIT Healthcare IT Technician
Columbia, SC
Certificate CompTIA Network+
Columbia, SC
Certificate CompTIA HIT Network Support Specialist (GRIT Program)
Columbia, SC
Bachelors University of South Carolina Mathematics
Columbia, SC
Associates Midlands Technical College Programming/ Basic Math
Columbia, SC
Employment History
08/11 – Present Palmetto Electronics Customer Service Representative
Columbia, SC
• Test circuits and components of malfunctioning multimedia systems equipment (LED,Plasma,
Projectors, VCR’s,DVD Players,and Satellite Receivers) to isolate sources of malfunctions,
using test meters,circuit diagrams, and polarity probes.
• Test repair newly installed or updated equipment to ensure that it functions properly and
conforms to customer expectations using test equipment and observation.
• Drive delivery trucks to and from customer addresses.

2. 06/11 – Present Riverland Hills Baptist Church Sound and Video Technician
Columbia, SC
• Responsible for multimedia design setup for all church functions; including, all presentations
requiring DVI, VGA, HDMI,MIDI ports and cabling configurations.
• Ensure that all planned video presentations during services and events function properly and run
according to predetermined schedule.
• Responsible for editing slides “on the fly” to ensure that any grammatical errors are corrected
prior to public viewing.
08/12 – 11/13 Tiger Adventure Vehicles Production Specialist
Columbia, SC
• Installed RV accessories; such as,omni-directional antennas and solar panels.
• Troubleshot and resolved problems with the electrical systems for customers.
• Disassembled the interior of heavy duty pickup trucks prior to providing mechanical upgrades to
the truck chassis (suspension upgrades) to ensure that the finished product was properly
supported according to design specifications.
• Redesigned the various patterns for subfloors and welding templates utilized by staff. Installed
chassis lights, coach battery setups, wired water tank indicators, and tested systems to ensure
performance.
01/11 – 06/12 Lexington School District Two Substitute Teacher (Secondary Math)
Lexington, SC
• Implemented predetermined lesson plans for four classrooms.
• Maintained classroom environment to ensure that it was conducive to learning; reviewed previous
lesson plans to ensure that students understood material prior to moving on.
• Utilized all technology available; repaired computer systems,overhead projector connections,
Wi-Fi connections for students and ensured smart board connectivity prior to starting daily
lessons.
08/09 – 01/11 Lexington School District Four Teacher (Secondary Math)
Swansea,SC
• Designed lesson plans for seven classes (9th
-12th
grade); taught both in the alternative and summer
school classrooms to ensure student success.
• Taught in computer labs; often having to troubleshoot connectivity for the room’s projector,
laptops, desktops, and smart boards.
• Utilized applications such as PowerPoint and other smart board tools to design and implement
lesson plans.
• Contacted parents with praise or concern regarding student’s progress or lack thereof via Outlook.
08/08 – 06/09 Lexington School District One Teacher (Secondary Math)
Lexington, SC
• Part of the implementation of the “Pace Program” for professional development and education;
allowing teachers to teach “high needs” subjects without State Certification as well as assisting
them with obtaining it.
• Utilized wireless tablets to allow students to share their lessons/ projects via the overhead
projectors.
• Designed lesson plans for 9th
grade students to prepare them for the State Algebra Exam given in
the Spring Semester.

3. 01/07 – 05/08 University of South Carolina Lab Instructor
Columbia, SC
• Handled computerized testing administration.
• Troubleshot any issues that arose while students attempted to take their exams on the school
computers; an especially sensitive matter since the exams were timed and could ultimately cost
student’s credit for sections.
• Regularly defragmented programs on all lab computers.
• Responsible for fixing printers and copiers within the labs; such as, network/ cable issues.
• Taught lab sections that directly correlated with impending testing.
01/04 – 12/06 Imagecraft Photo Supplies Network Specialist/ CSR
Columbia, SC
• Designed and secured a wireless network for all of the office computers; linking both sales and
shipping departments.
• Procured,installed, and configured the proper wireless network cards and Belkin wireless router
to ensure that the design was able to be successfully implemented.
• Built a peer to peer network for inventory tracking using Quicken/ Excel.
• Worked with multiple operating systems; including: Windows XP, ME, 95.
• Installed and updated UPS shipping software on company computers as needed.
• Responded to and resolved customer queries/ concerns over the phone.