1. WTC Communications has expanded their presence to the Greater
Kingston Area by opening a downtown office at 177 Wellington Street
where they provide businesses and residences with the most up-
to-date communication technology.
WTC Communications has a well-established founda-
tion, originating back to1932 as the Westport Telephone
Company. They have a proven history of providing reli-
able communications services and excellent customer
service.
Since 1998, Kingston area consumers have been
enjoying reliable Internet service provided by WTC
Communications, after they acquired Internet
Kingston. Now their business focus has recently
expanded to offer the Greater Kingston Area additional
leading edge communication services.
Their latest services include Voice over Internet Protocol
(VoIP) - a technology that allows customers to make tele-
phone calls using a broadband Internet connection
instead of a regular phone line. Also available are dedi-
cated access, wireless high-speed Internet access, long
distance savings plans, alarm monitoring and systems.
Tom Lynn, President of WTC Communications, knows
first hand that his communication solutions are ground-
breaking. He uses VoIP on a daily basis, as WTC operates
their entire business on VoIP.
"If I take my VoIP phone and plug it in wherever I am, it’s fully functional and I am accessi-
ble, as if I was in my own office," said Lynn, who
has been running the company with
brother Steve Lynn, General
Manager, for almost thirty
years in Westport. "This is
allowing us as a tele-
phone company to offer
VoIP service anywhere
to anyone with a
high-speed Internet
connection."
VoIP ideally bene-
fits the increasingly
demanding commu-
nication needs for the
ever-growing mobile
workforce and telecom-
muter. Customers with
the IP Voice Package can
talk to anyone around the
world, and the call is free
as long as all callers are on
WTC’s service.
With VoIP, there is defin-
itive return on investment. For example, if you live and work in Kingston and the company
you work for has their headquarters in Ottawa, then everywhere you plug in you are in a 613
area code. And if you travel to Tokyo or anywhere in the world, you still call from a 613 area
code.
Customers can simplify meetings with the conference calling features that allow them to
bring up to six people into the call. And if another person in the call is a WTC VoIP customer
then they can also bring in another six people, making it possible for 12 callers to participate.
If all the callers are on WTC’s service, then the call is free, no matter where these customers
are or how long the duration of the call.
Dave Keith, Director of Sales, joined WTC Communications
because he saw WTC as a well-established company that
has been incorporating leading edge technology over
time, bringing services to market successfully, all while
maintaining a steady client base.
"When you put all of that together, it’s very com-
parable to what you would see in larger compa-
nies like Bell or IBM," said Keith.
Keith is enthusiastic about the complete com-
munication package that WTC Communications
offers their customers and points out some of
the major benefits.
"We are seeing more and more people that are
getting to the point where they want to deal with
fewer companies, and people are saying they want to
have one statement, with one company, and have the
cost benefits of doing so," said Keith.
"We’re trying to simplify things for our customers, and
give them the opportunity of one invoice. At end of the
day when you’ve got one company to deal with, you’ve
got to choose that company carefully," said Keith. "For
single point of contact, there is nobody else in Eastern
Ontario that offers the full range of services that we do."
WTC is a communications success story. They have continued to keep up with the latest
technology - launching innovations before their main and largest competitors, while at the
same time making every effort to exceed the expectations of their customers. VoIP is just an
example of this; WTC Communications is the first full service provider to offer this as a qual-
ified business application in the Greater Kingston Area.
"An analogy I like to use is VoIP is doing to the phone world what digital cameras did to the
photography world - the whole world is changing around this," said Keith.
On Thursday, March 24th, WTC Communications is proudly presenting the 2005 Annual
General Meeting for the Greater Kingston Chamber of Commerce. WTC's newest offering is
"Wireless Broadband Internet Access", for residential and business customers located in the
Greater Kingston Area. Learn more about WTC Communications on their website
www.wtccommunications.ca
WTC Communications Now Has Your Choice!
Now it is about your choice.
Not just more choice.
A B U S I N E S S P R O F I L E
Real business. Real people. Real Solutions.
Voice over IP and Wireless Internet Access are just two
of the newest offerings from WTC.
(Above - Dave Keith, Director of Sales)
The management and staff of WTC Communications provide the
company with an innovative vision that allows consumers choice.
WTC is a business success story that began over 70 years ago.
(Left to right - Steve Lynn, General Manager and Tom Lynn, President)
WTC's friendly and professional team makes every effort to exceed the customer's
expectations. (Left to right - Jeff Crowe, Director of Technology and
Tina Donovan, Customer Care)
wtccommunications.ca
(613) 547-6939 Connecting Everywhere (866) 547-6939
1932Telephone
Service in
Westport
1965Dial Crossbar
Switch Installed
Dec. 18th
1965New Dial Office
Party Lines
Reduced to 10
1965Public
Payphones
Provided
1985Party Lines
Reduced to 4
1989Digital DMS10
Switch
Installed
1991911 Emergency
Service
Implemented
1996Internet
Service
Provider
1997Extensive Fibre
Optic Cable
Lines Installed
2001HighSpeed DSL
Service
Provider
2002Private Line Service
Independent Long
Distance Provider
2004ALARM
Security Service
Provider
2004voIP Service
Provider
2005Wireless
Service
Provider