After having learned from a first few weeks of COVID-19 issues facing businesses, we have shared ideas in a framework from what we have seen so far.

1. The latest Coronavirus Disease has spread out rapidly
across the world and now presents significant health and
business challenges. As the disruption continues to evolve,
organizations need to demonstrate, not only business and
operational resiliency, but also the ability to adapt quickly.
With the dynamic and open-ended nature of the current
pandemic events, organizations should regroup and re-
engage with their customers and suppliers. Organizations
should also find innovative ways to increase employee and
stakeholder engagement while working remotely.
Sia Partners can support your organization during these
challenging times and help you quickly respond and adapt
to this “new normal.”
US COVID-19 Team
I M M E D I AT E R E S P O N S E AR E A S
www.sia-partners.com
How to respond to COVID-19?
#BeyondCovid19
People and Resource Planning
• Human welfare and enhanced communication
• Flexible work arrangements
• HR benefits update per local regulations
• Workforce adjustments
• People and physical resource planning
Financial and Risk Management
• Liquidity and cash management
• Access to Government support
• Capital and risk management
• Product features and new products
• Communication and disclosures
Sales and Customer Experience
• Customer retention
• Sales workforce efficiencies
• New pricing strategies
• Media and promotion budget
• Campaign and targeting efficiency
• Digital marketing workforce improvements
Supply Chain Optimization
• End-to-end visibility and hot spot identification
• Alternative supply chain scenarios
• Diversification
• Negotiation and collaboration with partners,
suppliers and customers
Technology
• Fast-tracking digital transformation
• Remote work enablement
• Seamless IT continuity
• IT risk and security
• COVID-19 impacts measurement and tracking
• IT project portfolio restructuration
Compliance
• Data privacy and ethics
• Contract management
• Fraud and cybersecurity
• Internal compliance policies and procedures
• Regulatory change management
US-COVID@sia-partners.com
Incident and Crisis Management
• Agile business continuity planning and execution
• Incident and crisis management team augmentation
• Real-time situation monitoring and dashboards
• Enhanced communications
• Change management
• Business impact assessment