resume v2

1. 0448 783 011
dale.ross@act.gov.au
PROFESSIONAL PROFILE
Throughout my education and working career to date, I have gained a wide range of professional and
transferable skills that will make a positive contribution to a hospital workplace. Beyond my professional
and always positive communication skills, I have a strong work ethic and have a team oriented thought
process. I am looking for a role where I can apply my ability to provide high quality customer service in a
personal care and support environment.
QUALIFICATIONS
University of Canberra completion date 2021
Bachelorof Medical RadiationScience
ACT Health, Ward services training 2013-2018
Professional assault response training (P.A.R.T.)
Aggression de-escalation and manual restraints
Basic life support
Manual handling awareness and patient handling equipment
Fire and emergency training
Child protection
Infection control
MRI safety
Higher School Certificate 2010
Canberra College
Statement of attainment in
(i) SITHFAB009A Provide responsible service of alcohol
(ii) SITHGAM006A Provide responsible gambling services
(iii) SITHFAB009A Operate a bar
(iv) SITHFAB001A Clean and tidy bar areas
These competencies form part of the SIT30707 Certificate III in Hospitality
Statement of attainment in
(i) RTC2701A Follow OHS procedures
(ii) RTC2704A Provide basic first aid
Statement of attainment in
(i) THHCOR01B Work with colleagues and customers
(ii) THHGHS01B Follow workplace hygiene procedures
(iii) THHGGA01B Communicate on the telephone

2. 0448 783 011
dale.ross@act.gov.au
KEY SKILLS
PROFESSIONAL CHARACTERISTICS
 Strong focus on delivery of quality work in a timely manner
 Providing a high standard of service to meet customer needs
 Ability to quickly develop strong knowledge of procedures and compliance requirements
 Flexible and adaptable in a changing working environment
 Always looking for ways to improve methods in which I work
 Committed to meeting Workplace Health & Safety requirements
COMMUNICATION
 Ability to communicate effectively with people from a wide range of backgrounds
 Understands the value of good oral presentation and constructive group work shop discussions
 Experienced in delivering, receiving and implementation of constructive feedback and critique
 Actively contributes to building a strong team culture
 Communicates in a positive manner at all times
COMPUTER
OPERATING SYSTEMS Windows(98/XP/Vista/7/10),Mac OS
APPLICATION
 MicrosoftWord
 MicrosoftPowerPoint
 Outlook
 HR21
 Capabiliti
 Elearn
 RisPac
 RISKMAN
EMPLOYMENT HISTORY
Ward services, Canberra Hospital 2013 – Current
Wardsperson
RESPONSIBILITIES
 Patient transfers
 Manual handling of patients
 Equipment sourcing and delivery
 Emergency response
 Meeting compliance obligations

3. 0448 783 011
dale.ross@act.gov.au
REFEREES
Ashley Hoolihan
MI Team Leader
The Canberra Hospital
61744361
Michael Crilly
ShiftSupervisor
The Canberra Hospital
61748380
PERSONAL DETAILS
Dale Ross
93/215, Aspinall Street, Watson, 2612
0448 783 011
dale.ross@act.gov.au