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Tennessee Department
of Children’s Services
Community Advisory Board Training
December 5, 2013
Facilitated by:
Introductions &
Overview of the Day
CAB TOOLKIT PART I
Purpose & Structure
Purpose of the CAB Toolkit
Guidance to optimize DCS’s involvement in CABs

Big picture goals & objectives

Sample documents
Role and responsibilities of DCS
representatives
Scope & Statutory Purpose

Statutory
purpose
outlined in
TN Code

CABs are
separate &
independent
entities
Scope & Statutory Purpose
• CAB oversight provided by Network Development Division within the In
Home Tennessee Initiative and Prevention Unit
Network Development

In Home Tennessee

In Home Tennessee
Service Array
Evaluation

Resource Linkage
Coordinators

Communication

Community
Advisory Boards

Community Based
Child Abuse
Prevention /
Children's Trust

IV-E Waiver Program
CAB TOOLKIT PART II
Goals & Objectives
Overarching Goal
Harness the individual and
collective talents and resources
in each county to achieve the
Department’s mission
Objectives:
Toolkit is organized around three objectives:
Communication

Partnerships

Resources
Communication
• Strengthen communication between DCS
and the community
• Increase community awareness of DCS’s
vision, mission, strategic priorities,
resources & success stories
• Promote two-way dialogue between DCS
and the community
Partnerships
• Helping DCF work more strategically
and effectively with its partners in the
community
• Foster mutual understanding of roles and
competencies
• Develop shared sense of trust, respect &
responsibility to DCS goals
Resources for Families
• Achieve long-term impact by developing
resources that are comprehensive and/or
systemic in nature
• Community-based resources & services to
meet the immediate needs of children and
families
• Resources to assist transitional youth and
emerging adults
FEEDBACK
Toolkit Parts I & II
Feedback: Toolkit Parts I & II
• Concerns
• Additional information / materials that
should be included in the Toolkit
CAB TOOLKIT PART III
Implementation
CAB Structure & Membership
Governed by Board of Directors
Board members reflective of
community
Membership orientation
Foundational Materials:
Mission Statement
• Ensure alignment between DCS and
CAB by incorporating DCS mission into
CAB mission statement.
.
Suggested Mission Statement
The mission of XXX Advisory Board is to assist
the Department of Children’s Services within
the In Home Tennessee efforts to foster
partnerships to protect children, develop youth,
strengthen families, and build safe
communities. This will be achieved by building
organizational and community capacity,
improving access and quality of services, and
enhancing how we work with families
Foundational Materials
Bylaws

Confidentiality
Agreement
Conflict of Interest
CAB Meetings
Standing Agenda
• Agenda organized
around key areas of
communication,
partnerships &
resources

Meeting Frequency
• Meet at least nine
times per year

Minutes
• Detailed, accurate
• Promote
transparency
• Overview of
discussion and action
taken
Role of Resource Linkage
Coordinators
• RL’s serve as a liaison to CABs. Since the
CAB is an independent entity, RL’s should
not serve as voting members.
• RL’s should participate at a strategic level
• Also assist with logistics as needed
Role of RL
STRATEGIC
- Ensure topics important to DCS are on CAB Agenda

- Provide DCS updates and announcements
- Gather and report success stories
- Encourage two-way communication
- Encourage collaboration
In addition, assist with logistics as needed (scheduling
meetings, secure meeting space, send meeting
reminders, maintain email list, etc.)
Effectiveness
Quarterly
Reports

• Summary of activities &
accomplishments
• Identify obstacles & solutions
• Overview of goals for following quarter

Annual Reports

• Documentation
• Comprehensive list of accomplishments
• Identify obstacles , solutions & goals for
following year

Annual
Effectiveness
Survey

• Formal evaluation sent annually to all
CAB members
Appendices
Sample
Membership
Grid

Sample
Invitation
Letter

Model
Bylaws

Sample
Meeting
Minutes

Quarterly
Report

Annual
Report

Standard Confidentiality
Agreement

Sample
Meeting
Agenda

Annual
Effectiveness
Survey

Sample Conflict of Interest
Statement
FEEDBACK
Toolkit Part III & Sample Documents
Feedback: Toolkit Parts I & II
• Concerns
• Additional information / materials that
should be included in the Toolkit
TRAINING TIPS
Training Tips
• Be positive!

• Clearly identify the training objectives
• Importance of CABs to DCS
• Purpose & usage of Toolkit

• Make the training participatory
• Teach content in “chunks”; check-in
frequently to make sure concepts are
understood
Training Tips
• Be prepared

• Room set-up is important (not classroom)
• Schedule breaks
• “Parking lot” for questions
Action Planning
Action Planning
1) What obstacles or challenges might
prevent successful implementation of the
CAB Toolkit? What can be done to
overcome those obstacles?
2) Who needs to know about the CAB
Toolkit? What do they need to know? How
should messages be communicated?
Conclusion & Next Steps

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Tn dcs cab pilot training 10 29 13

  • 1. Tennessee Department of Children’s Services Community Advisory Board Training December 5, 2013 Facilitated by:
  • 3. CAB TOOLKIT PART I Purpose & Structure
  • 4. Purpose of the CAB Toolkit Guidance to optimize DCS’s involvement in CABs Big picture goals & objectives Sample documents Role and responsibilities of DCS representatives
  • 5. Scope & Statutory Purpose Statutory purpose outlined in TN Code CABs are separate & independent entities
  • 6. Scope & Statutory Purpose • CAB oversight provided by Network Development Division within the In Home Tennessee Initiative and Prevention Unit Network Development In Home Tennessee In Home Tennessee Service Array Evaluation Resource Linkage Coordinators Communication Community Advisory Boards Community Based Child Abuse Prevention / Children's Trust IV-E Waiver Program
  • 7. CAB TOOLKIT PART II Goals & Objectives
  • 8. Overarching Goal Harness the individual and collective talents and resources in each county to achieve the Department’s mission
  • 9. Objectives: Toolkit is organized around three objectives: Communication Partnerships Resources
  • 10. Communication • Strengthen communication between DCS and the community • Increase community awareness of DCS’s vision, mission, strategic priorities, resources & success stories • Promote two-way dialogue between DCS and the community
  • 11. Partnerships • Helping DCF work more strategically and effectively with its partners in the community • Foster mutual understanding of roles and competencies • Develop shared sense of trust, respect & responsibility to DCS goals
  • 12. Resources for Families • Achieve long-term impact by developing resources that are comprehensive and/or systemic in nature • Community-based resources & services to meet the immediate needs of children and families • Resources to assist transitional youth and emerging adults
  • 14. Feedback: Toolkit Parts I & II • Concerns • Additional information / materials that should be included in the Toolkit
  • 15. CAB TOOLKIT PART III Implementation
  • 16. CAB Structure & Membership Governed by Board of Directors Board members reflective of community Membership orientation
  • 17. Foundational Materials: Mission Statement • Ensure alignment between DCS and CAB by incorporating DCS mission into CAB mission statement. .
  • 18. Suggested Mission Statement The mission of XXX Advisory Board is to assist the Department of Children’s Services within the In Home Tennessee efforts to foster partnerships to protect children, develop youth, strengthen families, and build safe communities. This will be achieved by building organizational and community capacity, improving access and quality of services, and enhancing how we work with families
  • 20. CAB Meetings Standing Agenda • Agenda organized around key areas of communication, partnerships & resources Meeting Frequency • Meet at least nine times per year Minutes • Detailed, accurate • Promote transparency • Overview of discussion and action taken
  • 21. Role of Resource Linkage Coordinators • RL’s serve as a liaison to CABs. Since the CAB is an independent entity, RL’s should not serve as voting members. • RL’s should participate at a strategic level • Also assist with logistics as needed
  • 22. Role of RL STRATEGIC - Ensure topics important to DCS are on CAB Agenda - Provide DCS updates and announcements - Gather and report success stories - Encourage two-way communication - Encourage collaboration In addition, assist with logistics as needed (scheduling meetings, secure meeting space, send meeting reminders, maintain email list, etc.)
  • 23. Effectiveness Quarterly Reports • Summary of activities & accomplishments • Identify obstacles & solutions • Overview of goals for following quarter Annual Reports • Documentation • Comprehensive list of accomplishments • Identify obstacles , solutions & goals for following year Annual Effectiveness Survey • Formal evaluation sent annually to all CAB members
  • 25. FEEDBACK Toolkit Part III & Sample Documents
  • 26. Feedback: Toolkit Parts I & II • Concerns • Additional information / materials that should be included in the Toolkit
  • 28. Training Tips • Be positive! • Clearly identify the training objectives • Importance of CABs to DCS • Purpose & usage of Toolkit • Make the training participatory • Teach content in “chunks”; check-in frequently to make sure concepts are understood
  • 29. Training Tips • Be prepared • Room set-up is important (not classroom) • Schedule breaks • “Parking lot” for questions
  • 31. Action Planning 1) What obstacles or challenges might prevent successful implementation of the CAB Toolkit? What can be done to overcome those obstacles? 2) Who needs to know about the CAB Toolkit? What do they need to know? How should messages be communicated?

Editor's Notes

  1. Before we explore the Toolkit we want to pause to explain the purpose of the Toolkit. It’s a Toolkit – not a manual. We recognize that CABs are separate and independent entities, and we also recognize that CABs are in varying states of organization and governance. With this general understanding in mind, the Toolkit was developed to provide guidance on how DCS’s involvement in CAB can be optimized. The Toolkit includes recommendations and sample documents on topics including CAB goals, foundation materials such as Bylaws, CAB membership guidelines, etc. The Toolkit also includes instruction for DCS representatives on their role and responsibilities as it relates to the CAB.
  2. Primary purpose of Board is to guide the direction of the CAB and its work. Board should envision the role of the CAB in the community it serves, and develop goals and objectives to achieve the CAB’s mission. CAB members should reflect the community it serves and comprised of community stakeholders. Size of the CAB will depend on the community. Membership Grid can help ensure representation from all stakeholder groups. Sample in Appendix One of the Toolkit. Sample invitation letter for new members can be found in Appendix Two. Orientation should be offered annually.
  3. Bylaws: Written rules that control the internal affairs of an organization. If already have Bylaws, model can be a resource and point of comparison when reviewing / updating bylaws.Confidentiality: Outlined in the Code – members responsible for maintaining confidentiality. CAB members who review DCS records are required to sign DCS’s standard CA.Conflict of Interest: Best Practice for all non-profit boards.Samples in Appendices Three - Five
  4. Sample Agenda & Minutes can be found in Appendices Six and Seven.
  5. Reporting of activities and accomplishments necessary for DCS to evaluate the effectiveness of CABS in achieving organizational goals and objectives.