Discover the key performance indicators (KPIs) that can revolutionize facility management practices. This informative document delves into seven essential KPIs that every facility manager should measure to optimize operations and drive success. Uncover the metrics that will transform your facility management strategy from service level adherence to work completion time, asset expenses, and maintenance costs. Unlock efficiency, enhance tenant satisfaction, and achieve operational excellence with these indispensable KPIs. Don't miss out on this must-read submission on the 7 KPIs to Measure in Facility Management.

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2. Introduction
To ensure success in facility management, it is essential to have a comprehensive understanding of key performance
indicators (KPIs) that can help measure and optimize facility management processes. This presentation will explore
seven KPIs every facility manager should consider when evaluating their operations. So, let's dive right in!
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3. Service
Level Adherence
In the realm of facility management, meeting service-
level agreements is paramount. This KPI measures how
services are delivered within predefined timelines and
quality standards. By tracking service level adherence,
facility managers gain valuable insights into
operational efficiency, identify bottlenecks, and
enhance the overall service delivery process. Achieving
high service level adherence ensures optimal tenant
satisfaction and strengthens stakeholder relationships.
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Work Completion Time
Time is of the essence in facility management, and
the ability to promptly complete work orders is
crucial. This KPI measures the average time taken
to fulfill maintenance requests, repairs, and other
work assignments. By monitoring work completion
time, facility managers can identify areas for
improvement, streamline processes, and optimize
resource allocation. Reducing work completion
time increases productivity, minimizes disruptions,
and enhances tenant satisfaction.

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Total Number of Work Orders
The volume of work orders processed is a telling metric in facility
management. This KPI tracks the total number of maintenance requests
and service calls received within a given period. By analyzing this data,
facility managers gain insights into workload patterns, resource
allocation, and operational efficiency. Monitoring the total number of
work orders helps managers identify trends, anticipate demands, and
implement strategies to meet service expectations.

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Time Dedicated to
Preventive vs.
Reactive Maintenance
Preventive maintenance is the cornerstone of efficient
facility management. This KPI measures the proportion
of time and resources allocated to proactive
maintenance activities versus reactive or unplanned
repairs. By tracking this ratio, facility managers can
strike a balance between preventive and reactive
maintenance, reducing the occurrence of costly
breakdowns and improving the overall reliability and
lifespan of assets.

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Asset Expenses
Assets are the lifeblood of facility management, and tracking associated
expenses is vital. This KPI encompasses the costs incurred in acquiring,
operating, maintaining, and replacing assets within a facility. By
analyzing asset expenses, facility managers gain insights into the
financial impact of their asset management strategies; This enables
them to optimize budgets, make informed decisions regarding repairs or
replacements, and maximize the return on investment.
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8. Total Cost of Maintenance
The cost of maintenance directly impacts the financial health of facility
management operations. This KPI encompasses all expenses related to
maintenance activities, including labor, materials, equipment, and
external services. By monitoring the total maintenance cost, facility
managers can identify cost-saving opportunities, streamline processes,
and allocate resources effectively. Reducing maintenance costs without
compromising quality ensures optimal operational efficiency and
financial sustainability.
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9. The Number of Unscheduled
Maintenance Events
Unscheduled maintenance events are disruptions that can
impact operational efficiency and tenant satisfaction. This KPI
measures the frequency of unexpected breakdowns or
emergency repairs within a facility. By monitoring the number
of unscheduled maintenance events, facility managers can
identify underlying issues, proactively address maintenance
needs, and implement preventive measures. Minimizing
unscheduled maintenance events increases productivity,
reduced costs, and enhanced tenant experiences.
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10. Conclusion
Cryotos Facility Management Software is your ultimate solution for unlocking efficiency, streamlining operations, and achieving
excellence in facility management. With its comprehensive asset management, simplified work order processes, preventive
maintenance capabilities, streamlined inventory management, seamless vendor management, and data-driven analytics,
Cryotos empowers facility managers to take control of their operations and deliver exceptional results.
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11. Our Contact
sales@cryotos.com
+91 95000 40414
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