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Our Vision 
Our vision is to be the UK’s Number 1 
security partner, providing 
remote monitoring of CCTV and alarms, 
manned security, key holding & response services and other 
intelligent, interactive solutions
Our History 
• 
Established in 1996 
• 
First independent CCTV monitoring station 
• 
New Major Shareholder- 2002 
• 
Strong investment in monitoring technology 
• 
Strong organic growth 
• 
Customer led business
Alarm Receiving Centre 
• 
BS5979 Compliant Facility 
• 
CCTV Monitoring to BS8418 
• 
Intruder , Hold up and Fire Alarm Monitoring 
• 
Lone Worker Device Monitoring 
• 
Remote Building Management 
• 
Vehicle Tracking Systems 
• 
24hr Support Helpdesk
Keyholding & Response 
•Nationwide coverage 
•Proactive Patrols 
•Lock & unlocks 
•Staff Escorts 
•Void Property Inspections 
•150+ Service Partners 
•Industry leading response times 
•Liveried, tracked patrol vehicles 
•24 hour Control Room
Manned Guarding 
•Quality People 
Licensed to SIA requirements 
Screened to ISO/NSI standards 
Full training given 
•Complete Managed Service 
Regular site management visits 
Service Level Agreements/ KPIs 
24 hour Control Room support
Accreditations and Memberships 
•National Security Inspectorate (NSI) – Gold Accreditation 
•Alarm Receiving Centre 
•Manned Guarding 
•Security Industry Authority (SIA) – Approved Contractor Status 
•Security Guarding 
•British Security Industry Association (BSIA) – Member 
•Manned Guarding 
•Monitoring 
•Keyholding & Response
Corporate & Social Responsibility 
•Carbon Footprint Reduction 
•Fuel Efficient Fleet 
•Recycling Policy 
•Engaged with local community projects 
•Local Charity support
Why Cougar? 
•Fully trained and licensed staff 
•Extensive experience 
•Fully accredited service offering 
•Industry leading technology 
•Flexible, fully account managed service 
•Full national coverage
Cougar Monitoring Limited Cougar House Sapcote Trading Centre Powke Lane, Cradley Heath West Midlands, B64 5QR Telephone: 0844 8566685 e-mail: info@cougarmonitoring.com web: www.cougarmonitoring.com

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Cougar security services

  • 1.
  • 2. Our Vision Our vision is to be the UK’s Number 1 security partner, providing remote monitoring of CCTV and alarms, manned security, key holding & response services and other intelligent, interactive solutions
  • 3. Our History • Established in 1996 • First independent CCTV monitoring station • New Major Shareholder- 2002 • Strong investment in monitoring technology • Strong organic growth • Customer led business
  • 4. Alarm Receiving Centre • BS5979 Compliant Facility • CCTV Monitoring to BS8418 • Intruder , Hold up and Fire Alarm Monitoring • Lone Worker Device Monitoring • Remote Building Management • Vehicle Tracking Systems • 24hr Support Helpdesk
  • 5. Keyholding & Response •Nationwide coverage •Proactive Patrols •Lock & unlocks •Staff Escorts •Void Property Inspections •150+ Service Partners •Industry leading response times •Liveried, tracked patrol vehicles •24 hour Control Room
  • 6. Manned Guarding •Quality People Licensed to SIA requirements Screened to ISO/NSI standards Full training given •Complete Managed Service Regular site management visits Service Level Agreements/ KPIs 24 hour Control Room support
  • 7. Accreditations and Memberships •National Security Inspectorate (NSI) – Gold Accreditation •Alarm Receiving Centre •Manned Guarding •Security Industry Authority (SIA) – Approved Contractor Status •Security Guarding •British Security Industry Association (BSIA) – Member •Manned Guarding •Monitoring •Keyholding & Response
  • 8. Corporate & Social Responsibility •Carbon Footprint Reduction •Fuel Efficient Fleet •Recycling Policy •Engaged with local community projects •Local Charity support
  • 9. Why Cougar? •Fully trained and licensed staff •Extensive experience •Fully accredited service offering •Industry leading technology •Flexible, fully account managed service •Full national coverage
  • 10. Cougar Monitoring Limited Cougar House Sapcote Trading Centre Powke Lane, Cradley Heath West Midlands, B64 5QR Telephone: 0844 8566685 e-mail: info@cougarmonitoring.com web: www.cougarmonitoring.com