Solution Architecture for Mailbox Archiving 5,000 Seat Environment

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Solution Architecture for Mailbox Archiving 5,000 Seat Environment

  1. 1. TECHNICAL WHITE PAPER Solution Architecture for Mailbox Archiving 5,000 Seat Environment A Technical White Paper | August, 2010 Corporate Technologies Technical Marketing NetApp Technical Marketing Symantec Technical Marketing . OV ERV I E W This document is a blueprint from Corporate Technologies, Inc., Symantec and NetApp for archi- tecting and deploying Symantec Enterprise Vault in a 5,000-seat customer environment. This Enterprise Vault on NetApp solution architecture describes server sizing and storage require- ments for mailbox archiving environments along with Corporate Technologies’ Email Archiving Solution design and implementation service offering. » This document is a blueprint from Corporate Technologies, Inc., Symantecand NetApp for architecting and deployingSymantec Enterprise Vault in a 5,000-seat customer environment. W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  2. 2. TECHNICAL WHITE PAPER TA B L E  OF   CO NTE NTS: SO LUTIO N A RCHITECTUR E FO R M A IL BOX ARC H IV IN G 1 INTRODUCTION 3 1.1 PURPOSE 3 1.2 TARGET AUDIENCE 3 1.3 SCOPE 3 1.4 OUR IT SERVICES EXPERTISE 3 1.5 ABOUT CORPORATE TECHNOLOGIES, INC. 3 2 SOLUTIONS FOR SYMANTEC ENTERPRISE VAULT 4 2.1 ENTERPRISE STORAGE 4 2.1.1 Disk Types 4 2.1.2 RAID DP 4 2.2 DATA PROTECTION 4 2.2.1 SnapManager for Microsoft SQL Server 5 2.2.2 Snapshot Copies 5 2.2.3 SnapMirror 5 3 SCENARIO: MAILBOX ARCHIVING 5,000 MAILBOXES 6 3.1 CONFIGURATION 6 3.1.1 Software Used 6 4.1 HIGH-LEVEL ARCHITECTURE 7 4.2 ENTERPRISE VAULT 7 4.2.1 Recommended Allocation of Enterprise Vault Site Servers 7 4.3 STORAGE REQUIREMENTS 9 4.4 CASCADING SNAPSHOT METHODOLOGY 11 4.4.1 Use SnapManager for SQL Server Backup/Restore Wizard or CLI-Based Commands to Backup SQL 11 Server and Enterprise Vault-Related Databases 4.4.2 Use SnapDrive Snap-In Tool or CLI-Based Commands to Backup Enterprise Vault Index and 11 Storage Service File Locations (Stored on LUNs) 4.5 HIGH AVAILABILITY 11 4.6 HIGH-LEVEL RESTORE SCENARIOS 13 5 EMail Archiving Solution Design Service 14 5.1 Overview 14 5.2 Benefits 14 5.3 The Corporate Technologies Approach 14 5.4 Enterprise Vault solution 14 5.5 Key Project Tasks 15 5.6 Deliverables 15 5.7 Target Audience 15 5.8 Roles and Responsibilities 15 5.9 Requirements 16 5.10 Pricing and Scope 16 6 CONCLUSION 16 7 REFERENCES 16 7.1 NETAPP TECHNICAL REPORTS 16 7.2 BEST PRACTICES GUIDES 16 7.3 COMPATIBILITY MATRIX 16 8 APPENDIX 17 8.1 BENCHMARK ENVIRONMENT 17 2 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  3. 3. TECHNICAL WHITE PAPER CUSTOM E R B E N E FI T S 1 IN TRO DUCTIO N Corporate Technologies collects the 1 .1 P UR P O SE required data, and captures the businessdrivers and policies through workshops and This solutions blueprint is the Corporate Technologies recommended architecture for mailbox interviews. archiving. It describes the architectural requirements for Symantec Enterprise Vault Mailbox Archiving running on NetApp FAS3100 series storage and protected by NetApp software. It also describes the Corporate Technologies associated design and implementation service offering. 1 . 2 TA RG E T AUDIE NCE This document is intended for information technology professionals and storage professionals who are responsible for corporate messaging infrastructure management. It assumes the reader has some technical experience architecting and administering messaging, backup and storage technology. 1 . 3 S COP E This document discusses architectural requirements and the Corporate Technologies design and implementation service offering for mailbox archiving with Symantec Enterprise Vault for Microsoft Exchange 2007, NetApp FAS3100 series storage, Data ONTAP 7.3, NetApp Snapshot technology, SnapMirror, and SnapManager for SQL Server. Symantec Enterprise Vault also supports archiving from several other platforms. For more information, see the Symantec Enterprise Vault microsite at http://edm.symantec.com/enter- prisevault. 1 .4 OUR IT SE RVICE S E X P E RTISE Corporate Technologies Infrastructure Services Group architects, implements, and manages production-quality enterprise computing solutions, and provides clients with enterprise sys- tems engineering expertise in strategic application development, data center solutions, and systems management. We focus on areas that include email e-discovery and file archiving, virtualization, storage, dy- namic data centers, data lifecycle management, plus industry leading server, storage, network- ing and security technologies. 1 . 5 A B O UT CO R P O R ATE TECHNO LO G IE S, INC . Corporate Technologies provides consulting services, project staffing, and systems integration to clients seeking continual transformation and optimization of their IT andData infrastruc- tures. Through the effective use of Virtualization, Cloud Computing, and High Impact Business Intelligence, we help our clients reduce operational costs, protect critical IT assets, and position themselves for growth. We leverage the power of Information Technology to meet our clients’ strategic and critical business goals reducing cost, increasing revenue, and mitigating business risk. We focus on giv- ing IT professionals the resources they need to successfully solve complex business challenges through the use of innovative, high quality and cost effective IT solutions, services, products, staff and strategic recommendations resulting in long term and mutually beneficial relationships. 3 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  4. 4. TECHNICAL WHITE PAPER 2 S OLUTIO NS FO R SYM A NTEC E NTE R P R ISE VAULT 2 .1 EN TER P R ISE STO R AG E Symantec Enterprise Vault© stores and manages large volumes of data. Selecting and properly architecting the underlying storage system for an Enterprise Vault solution offers superior per- formance. The three main data types Enterprise Vault works with are vault store data, indexes and vault store databases. 2 .1 .1 D IS K T YP E S There are several data sets that can reside on different storage based on IOPS requirements. Enterprise Vault data can reside on many different types of disks. The two discussed here are Fibre Channel (FC) and Serial ATA (SATA) disks. F I BR E C HANNEL Fibre Channel disk drives have been on the market for a very long time. They are a proven reli- able storage device, with high read/write speeds, and they can handle high I/O loads. FC disks are ideally suited to handle Enterprise Vault I/O requirements. SER I AL ATA Lower-cost NetApp SATA storage solutions provide customers with an excellent opportunity to reduce storage costs or stretch their IT budget without incurring a noticeable application performance impact. SATA storage solutions can be leveraged in some environments for storing and managing Enterprise Vault indexes and vault store data. Although SATA disks are not in- tended to replace higher-performance FC disk drives, knowing candidate applications that could perform satisfactorily on SATA disks helps achieve the best value and use of a given storage purchase. SATA disk drives are becoming increasingly popular as a storage medium. SATA disks are a low- cost, high-capacity storage solution. Based on performance testing, SATA drives are suitable to host vault store data in several instances as well as indexes for customers that have up to 5,000 users. 2 .1 . 2 R AID DP RAID-DP is a double-parity implementation of RAID 6 that prevents data loss when two drives fail. RAID-DP offers businesses the most compelling total cost of ownership storage option without putting their data at increased risk.1 1 WP-7005-1006: NETAPP RAID-DP™: DUAL-PARITY RAID 6 PROTECTION WITHOUT COMPROMISE 2 . 2 DATA P ROTECTIO N Enterprise Vault has several data components that require proper planning for data protec- tion. It is critical to maintain data consistency among these data sets at all times. NetApp’s solution to backup an Enterprise Vault data set involves a series of procedures and may use the read-only mode of Enterprise Vault to maintain data consistency among Enterprise Vault data components. The NetApp technologies described in this section can be used to backup Enterprise Vault data sets. Many existing Enterprise Vault/NetApp customers have implemented one or more of the fol- lowing technologies in their environment and are enjoying the benefits that they offer. 4 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  5. 5. TECHNICAL WHITE PAPER 2 . 2 .1 S N A P M A NAG E R FO R MICRO SO F T SQ L SE RVE R NetApp SnapManager for Microsoft SQL Server (SMSQL) is an integral part of the complete NetApp solution for protection of Enterprise Vault data. SM SQL BENEFITS »» Near instantaneous backup and restore of entire SQL Server databases and full text indexes (SQL Server 2005) using NetApp Snapshot technology »» Easy migration wizards to move databases to SAN and IP SAN environments »» Easy-to-use, graphical user interface »» Rich backup scheduling and reporting »» Integration with SnapMirror for wide-area data replication 2 . 2 . 2 S NA P SHOT CO P IE S NetApp strongly recommends using Snapshot copies and SnapRestore for Enterprise Vault store and index backup and restore operations. Snapshot provides a point-in-time copy of the entire vault store data and index in seconds without incurring any performance penalty, and SnapRestore can instantly restore an entire database to a point in time in the past. For Snapshot copies to be effectively used with Enterprise Vault, they must be coordinated with the Enterprise Vault trigger file mechanism, which tells Enterprise Vault that the copy has been completed and that it is OK to remove safety copies. For this reason, NetApp recommends that automatic Snapshot copies be turned off on volumes that are storing data files for an Enterprise Vault store data and indexes. See TR 3635: Symantec Enterprise Vault Data Protec- tion with Network Appliance Storage System for additional details on the cascading snapshot methodology. For more information about the trigger file mechanism, see the Enterprise Vault Administrator’s Guide. 2 . 2 . 3 S NA P MIR RO R There are several approaches to increasing data availability in the face of hardware, software, and even site failures. Backups provide a way to recover lost data from an archival medium (tape or disk). Redundant hardware technologies also help mitigate the damage caused by hardware issues or failures. Mirroring provides a third mechanism to enhance data availability and minimize downtime. NetApp SnapMirror provides a fast and flexible enterprise solution for mirroring or replicating data over local area, wide-area, and Fibre Channel (FC) networks. SnapMirror can be a key component in implementing enterprise data protection and disaster recovery (DR) strategies. If a disaster occurs at a source site, businesses can access mission- critical data from a mirror on a remote NetApp system for uninterrupted operation. BEN EF I TS OF SNAP MIR ROR »» Block-level updates reduce bandwidth and time requirements. »» Data consistency can be maintained at a DR site. »» A DR plan can be tested without affecting production. »» Synchronization between source and destination sites is complete. »» Mission-critical data can be mirrored. »» A DR location can keep many Snapshot copies at once; data can be restored to a point in time before data corruption occurred. »» Data can be replicated between dissimilar NetApp storage systems. 5 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  6. 6. TECHNICAL WHITE PAPER »» A standard IP or FC network can be used for replication. »» SnapMirror supports one-to-one, one-to-many, many-to-one, and many-to-many replica- tion, referred to as cascading and multihop. Note: To achieve a true disaster recovery plan, NetApp recommends that SnapMirror be either in a different facility or backed up to tape. 3 S C EN A R IO : M A IL BOX A RCHIVING 5 , 000 M A IL BOX E S 3.1 CONF IG UR ATIO N To design a mailbox archiving solution, the following environment is recommended. Table 1) Environment Configuration Quantity Item Version One Active Directory domain 2008 One Enterprise Vault 2007w One Microsoft Exchange 2007 One Microsoft SQL Server 2005 One FAS3100 Series – Data ONTAP 7.3 5,000 Users 3.1 .1 SOFT WAR E U SED The following software was used in developing this solution blueprint: »» Single Active Directory forest »» Single Active Directory domain »» NetApp FAS3100 Series with Data ONTAP 7.3 »» Symantec Enterprise Vault for Microsoft Exchange 2007 »» Microsoft Exchange 2007 on Windows 2008 »» Microsoft SQL 2005 on Windows 2008 »» Windows 2003 client machines »» NetApp SnapDrive »» NetApp SnapManager for Microsoft SQL Server 6 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  7. 7. TECHNICAL WHITE PAPER 4 S OLUTIO N BLUE P R INT 4 .1 H IG H- L E VE L A RCHITECTUR E This section describes the detailed solution blueprint, including in-depth information about the Enterprise Vault architecture and the proposed storage configuration. It describes the way that Enterprise Vault should be configured to meet the customer business requirements and techni- cal requirements discussed earlier in this document. 4 . 2 EN TE R P R ISE VAULT 4 . 2 .1 R ECO MME NDE D A L LO C ATIO N O F E NTE R P R ISE VAULT SITE S ERV ERS The following information is complete and fully scalable to support a multi-site failover. Table 2) Enterprise Vault Environment Server Allocation Server Quantity Server Specification (see below) Mailbox Archiving 1 Type 1 (EVMBA01) SQL Server 1 Type 1 (32 bit) (EVSQL01) 7 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  8. 8. TECHNICAL WHITE PAPER Figure 1) Enterprise Vault Recommended Architecture 8 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  9. 9. TECHNICAL WHITE PAPER SAM P L E SERV ER SP ECIFIC ATIONS: T YP E 1 Processor: SunFire X4170 Dual Intel E5540 2.53GHz, Quad Core OS: Windows 2003 Server Enterprise (32-bit) SP2 Memory: 4GB HDD: 20+ GB (system/boot), 20+ GB (application) on mirrored 146GB SAS disks Recommended: For fault tolerance, include mirrored system partitions Public Network: 2GB Ethernet NICs (teamed and configured for “fail on fault”) for public access and public cluster heartbeat, connected to different switches 4 . 3 S TOR AG E R E Q UIR E ME NTS Enterprise Vault requires space to store archived items and metadata that describes those items, as well as space to be used for steady-state processing. The following list outlines the main items to consider when sizing an Enterprise Vault environment. »» SQL databases »» Index locations »» Index level (brief, medium, full) »» Vault store partitions The one-year storage projections that follow in this section focus on the following items: »» SQL databases »» Index locations These items grow as content is archived; they represent the majority of the storage require- ments for an Enterprise Vault environment. The system shown in Table 3 meets the require- ments for the Enterprise Vault site. Table 3) FAS3100 Series Storage System Feature Controller FAS3100 Series Raw capacity 10TB SATA, 1.1TB FC Disk shelves 2 SATA drives 20 *500GB 7.2K RPM FC drive 8 * 300 15K RPM Disks ECC memory 4 GB iSCSI software initiator 9 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  10. 10. TECHNICAL WHITE PAPER This section describes the projected storage required to support the deployment of Enterprise Vault for one year of archived data. These numbers do not include backlog numbers, which can vary greatly from site to site. The projections are based on the assumptions shown in Table 4. Table 4) Projected Storage Assumptions Assumption Total number of mailboxes 5000 Number of mailboxes to be archived 5000 Number of working days in the year 260 Average message size (KB) 130 Average messages sent/received per user 45 per day Percentage of deleted mail per user per year 45 (%) Indexing (full, medium, brief) Full Single instance storage ratio 1.1 Compression percent of original size (%) 60 Table 5) Year-One Storage Requirements Year-One Storage Estimate Archiving from Users’ Mailboxes after One Year Number of mailboxes 5000 Average message size 130 Total number of items archived 35,100,000 Total Amount Archived in Year (GB) 4,352 Vault store NTFS (GB) 2,654 Indexes (GB) 522 Vault store DB (GB) 8 Total (GB) 3,184 Note: The storage numbers in Table 5 do not include email backlog or ingestion of PST files. 10 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  11. 11. TECHNICAL WHITE PAPER 4 .4 C A S C A DING SNA P SHOT ME THO DO LO G Y NetApp recommends cascading snapshot methodology using the SnapDrive for Windows utility and database backup with the SnapManager for SQL Server tool. This process creates cascad- ing Snapshot copies. SnapDrive uses the underlying Snapshot technology to backup the data while maintaining data consistency. By default, NetApp recommends backing up nightly all Enterprise Vault data sets and truncating the Microsoft SQL transaction logs after the backup is complete. When SnapManager for SQL Server is installed to manage SQL Server databases, and the databases reside on one or several NetApp storage volumes, the database consistency is maintained by SnapManager for SQL Server. SnapDrive can be used to backup the Enterprise Vault data such as Enterprise Vault indexing data, shopping data, and vault store files. The rest of this section describes the main events for the Enterprise Vault backup. 4 .4 .1 US E SNA P M A NAG E R FO R SQ L SE RVE R BACKUP/R E STO R E WIZ ARD OR C L I- B A S E D CO MM A NDS TO BACKUP SQ L SE RVE R A ND E NTE R P R IS E VAU LT- R EL ATE D DATA BA SE S Maintaining the database in a consistent state is critical in an Enterprise Vault environment. SnapManager for SQL Server provides the tool to backup SQL Server databases. SnapManager for SQL Server allows CLI-based commands to backup SQL Server databases. 4 .4 . 2 USE SNA P DR IVE SNA P - IN TO O L O R CL I- BA SE D CO MM A NDS TO BAC KU P EN TER PR ISE VAULT INDE X A ND STO R AG E SE RVICE F IL E LO C ATI ON S (S TORED ON LUNS) For performance reasons, index and storage services and file locations use LUNs. If an Enter- prise Vault Index is stored on a SnapDrive-managed LUN, this snap-in tool makes it easy to manage the storage system, including the ability to backup and restore data. 4 . 5 H IG H AVA IL A BIL IT Y To provide mission-critical high-availability solutions to customers, Symantec offers a planned strategy in case of system downtime. High-availability server configurations for Enterprise Vault use clustering or Enterprise Vault Update Service Location (USL)/building blocks configu- ration. With these technologies, Enterprise Vault can be configured in active-active or active- passive (N+1) mode. With the USL active-active mode, Enterprise Vault services can run on both servers simultane- ously (via USL only). If one server fails, the second server takes over the additional services. With the USL clustered active-passive mode, all Enterprise Vault services run on one server. The passive server simply waits in standby until the production server fails. Here are several possible Enterprise Vault high-availability solutions that are used in customer sites: »» SAN or NAS boot »» Enterprise Vault Update Service Location (USL) »» Active-passive pair »» Enterprise Vault Warm Standby (N+1) »» Clustering with Veritas Cluster Server (VCS/SFW-HA) »» Clustering with Microsoft Server clusters – MSCS This blueprint uses USL as the high-availability strategy for Enterprise Vault. 11 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  12. 12. TECHNICAL WHITE PAPER NetApp recommends using volume management software to handle movement of SAN disk re- sources on the Enterprise Vault servers. This facilitates faster and easier failover with USL. For example, SnapDrive can be used to accomplish this. Figure 2 illustrates a failure of the server that is using USL. Figure 2) Enterprise Vault Recommended Architecture for High Availability 12 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  13. 13. TECHNICAL WHITE PAPER 4 . 6 H IG H- L E VE L R E STO R E SCE NA R IO S Table 6) Disaster Recovery Options Scenario Impact Restore Action A single Enterprise Vault All access is unavail- Perform disaster recovery process, server failure able. described in Chapter 23, Enterprise Vault Administrators Guide. Loss of SQL Server All access is unavail- Perform disaster recovery process, able. described in Chapter 23, Enterprise Vault Administrators Guide. Re- store Microsoft SQL Databases by using SnapManager for SQL. Loss of a single storage head All access is unavail- Surviving head at the same site able. automatically takes the name of the failed controller and services all iSCSI disk requests from all local servers. Loss or corruption of index User Web Search and Recover corrupted or lost folder by data Archive Explorer may using SnapRestore. Rebuilding the be unavailable. index is an alternative, although time-consuming, option. Loss of directory SQL data- All archiving, retrieval, Stop all Enterprise Vault services base and search are un- and restore Microsoft SQL Data- available. bases by using SnapManager for SQL. Loss of Vault store SQL Archiving and retrieval Stop all Enterprise Vault services database of the lost database and restore Microsoft SQL Data- are unavailable. bases by using SnapManager for SQL. Loss of Vault store data Archiving to and Recover lost folder by using Sna- retrieving from the pRestore. lost Vault store are unavailable. Full disaster, such as loss of All access is unavail- Perform disaster recovery process all servers able. described in Chapter 23 of the Enterprise Vault Administrators Guide. 13 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  14. 14. TECHNICAL WHITE PAPER 5 EM A IL A RCHIVING SO LUTIO N DE SIG N SE RVICE 5 .1 OV ERVIE W Email is a mission-critical application for every organization doing business today. This alone makes it important enough for organizations to strategically manage it. Improper management of email opens up IT organizations and business units to storage capacity issues, crippled server performance and the likelihood of exposure to compliance and legal liabilities. Email archiving is a proven way to balance these management issues. Companies, large and small, are turning to their IT departments to design and maintain solutions for the preservation of records and other sensitive documents that conform to corporate and regulatory policies. A well-designed solu- tion helps to mitigate potential risks associated with email. Corporate Technologies Infrastructure Services Group (ISG) works with Symantec’s Enterprise Vault to deliver a comprehensive best-in-class solution for email archiving for Microsoft Ex- change environments. We address the many administrative, technological and cultural issues that must be considered as part of a comprehensive email management strategy. We focus on analyzing key aspects of your Microsoft Exchange environment, and through the application of sizing rules and guidelines, we determine the appropriate storage and servers required for the archiving solution. 5 . 2 B ENE F ITS »» Accelerated delivery of Email Archiving Solution »» Mitigate risk by leveraging experienced consultants, proven methodologies and best prac- tices »» Receive a high-level plan for deployment and activation 5 . 3 TH E CO R P O R ATE TECHNO LO G IE S A P P ROACH This Email Archiving Solution methodology involves: »» Mapping the Enterprise Vault solution components to your business objectives »» Measuring and quantifying your specific infrastructure requirements for the identified content »» Designing the Enterprise Vault infrastructure »» Planning the steps required to deploy and activate the Enterprise Vault solution 5 .4 EN T E R P R ISE VAULT SO LUTIO N This service focuses on a single data center with the following characteristics: »» Identifying the ongoing administration tasks and operations for archiving and retrieval »» Hosting no more than 4 Exchange servers »» Supporting no more than 2000 mailboxes »» Symantec Enterprise Vault has been selected for email archiving of the user mailboxes and email journaling for business protection and compliance purposes. »» Separate services are available to address PST strategies and migrations as well as other data sources such as File System and SharePoint. 14 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  15. 15. TECHNICAL WHITE PAPER 5 . 5 K E Y P RO JECT TA SKS Corporate Technologies collects the required data, and captures the business drivers and poli- cies through workshops and interviews. We then analyze the results and design and plan for the Enterprise Vault-based solution. Project tasks include: »» Enterprise Vault technical overview »» Exchange Store Reporter installation »» Business drivers workshop »» Data analysis and high-level design »» Infrastructure survey and detail specifications »» Enterprise Vault backup strategy definition »» Specification of necessary incremental computers, storage and software »» Design operating schedule for archiving and backup »» Design user experience with required components »» Develop user group activation plans and timeline »» Prepare, present and review final documents with customer 5 . 6 D EL IVE R A BL E S This design service provides a detailed solution design and plan for Symantec Enterprise Vault- based email archiving and journaling. Our experts will outline the necessary components for success including: »» Complete design document for servers, storage and necessary licenses »» Essential logical configuration of items »» Plan for preparation of Exchange environment »» Plan for deployment of designed solution 5 .7 TA RG E T AUDIE NCE Project Administrators, System/Email Administrators and subject-matter experts 5 . 8 ROL E S A ND R E SP O NSIBIL ITIE S »»Corporate Technologies Project Manager Responsible for Corporate Technologies project plan, acts as the central point of contact and provides ongoing management and updates for all issues and solutions »»Corporate Technologies Technical Consultant Develops project deliverables, timeframes, costs and impacts to operational schedule; implements technical solution and provides archi- tectural support for the duration of the project to customer specifications »»Customer Project Manager Plans and coordinates all customer IT/business functions involv- ing Email Archiving Solution design service »»System/Email Administrator Responsible for customer infrastructure information; actively participates in analysis and design, and provides necessary access to hardware and software »»Customer Subject-Matter Experts Responsible for business and IT domain knowledge and participates as necessary in activities 15 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  16. 16. TECHNICAL WHITE PAPER 5 . 9 R EQUIR E ME NTS »» Microsoft Exchange Server environment »» A Windows Platform for ESR (if used) »» IT and business subject-matter expert participation 5 .1 0 P R ICING A ND SCO P E »» Minimum of 3 days, typically 5-days duration »» Fix-pricing model based on work being performed during standard business hours 8:00 am – 6:00 pm, Monday through Friday »» Contact Corporate Technologies for pricing information. 6 CON C LUSIO N This technical report highlights the importance of the message that a combination of Syman- tec Enterprise Vault and NetApp storage is the right solution to exploit the benefits of both architectures. The NetApp storage solution complements the Enterprise Vault capabilities in the simplified storage architecture, backup and restore areas. The procedures described in this paper give an overview of the Enterprise Vault architecture. This paper serves as a starting guide for designing and deploying an Enterprise Vault on NetApp solution. During the design phase, it’s important to involve Microsoft Exchange and SQL Server specialists along with Enterprise Vault experts, and to discuss the deployment plans and requirements with the Corporate Technologies professional services teams. For details, refer to the product manuals. 7 R EF ER E NCE S 7.1 N ETAP P TECHNIC A L R E P O RTS TR 3525: Storage Performance Management TR 3635: Symantec Enterprise Vault Data Protection with Network Appliance Storage System TR 3487: Snap Vault Best Practices TR 3446: SnapMirror Best Practices TR 3500: Installing Enterprise Vault with NetApp Storage Systems 7. 2 B ES T P R ACTICE S G UIDE S Symantec Enterprise Vault 2007 Performance Guide Symantec Enterprise Vault Indexing Best-Practice Guide 7. 3 COM PATIBIL IT Y M ATR IX Symantec Enterprise Vault 6.0, 7.0 and 2007 Compatibility List 16 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  17. 17. TECHNICAL WHITE PAPER 8 A P P EN DIX 8.1 B ENCHM A R K E NVIRO NME NT This section describes the environment used for the benchmark of the index performance. The software components were distributed across several servers to isolate the components from shared resources that could potentially affect the benchmark. Active Directory 1 x Dell PowerEdge 2850 (2 x Intel Xeon 3GHz) 4GB RAM (Global Catalog) (Hyper-threading enabled) 2 x 33GB 15k disks in single logical RAID-1 volume 3 x 68GB 15k disks in single logical RAID-5 volume Windows Server 2003 Enterprise Edition SP2, 32-bit Active Directory Domain Controller with Global Catalog Enterprise Vault 1 x Dell PowerEdge 2950 (2 x Intel Xeon 3GHz Dual Core) 4GB RAM (Hyper-threading enabled) Windows Server 2003 Enterprise Edition SP2, 32-bit Microsoft ISCSI Initiator 2.04 Enterprise Vault 2007 SP2 Release Version User Simulator 1 x Dell PowerEdge 2950 (2 x Intel Xeon 3GHz Dual Core) 4GB RAM (Python Host) (Hyper-threading enabled) 1 x 136GB 15k SAS disks in single logical RAID-0 volume 4 x 136GB 15k SAS disks in single logical RAID-0 volume Windows Server 2003 Enterprise Edition SP2, 32-bit Python ActiveScript Database 1 x Dell PowerEdge 2850 (2 x Intel Xeon 3GHz Dual Core) 8GB RAM 2 x 36GB 15k disks in logical RAID-0 volume 1 x 146GB 15k disks in logical RAID-0 volume (log) 1 x 146GB 15k disks in logical RAID-0 volume (log) 1 x 146GB 15k disks in logical RAID-0 volume (log) 14 x 146GB 15k disks in three logical RAID-0 volumes (data) Windows Server 2003 Enterprise x64 Edition, SP1 Microsoft SQL Server 2005 Enterprise x64 Edition Vault Store NetApp NearStore Index Storage NetApp FAS3020—Data ONTAP™ 7.2.2 (System under test) 17 W W W. C P T E C H . C O M 781.273.4100 IT SERVICES
  18. 18. TECHNICAL WHITE PAPER Index Storage NetApp FAS6030— Data ONTAP™ 7.2.1 (Comparative) Index Storage Local Disk 4 * 68GB RAID 5 (3+1) – 15K Seagate (Comparative) Network 1000 Base-T TCP/IP Switched Network © 2010 NetApp, Inc. All rights reserved. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, Data ONTAP, FilerView, NOW, RAID-DP, SnapDrive, SnapLock, SnapManager, SnapMirror, SnapRestore, and Snapshot are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. Microsoft, Active Direc- tory, SQL Server, and Windows are registered trademarks of Microsoft Corporation. Symantec, Enterprise Vault, Veritas Cluster Server and Veritas are trademarks of Symantec Corporation. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. © 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec logo, and Enterprise Vault are trademarks or registered trademarks of Symantec Corporation or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners. © 2010 Corporate Technologies, Inc. All rights reserved. Corporate Technologies is a registered trademark of Corporate Technologies, Inc. All other trademarks or registered trademarks are the property of their respective owners © 2010Corporate Technologies, Inc. All rights reserved. Corporate Technologies is a registered trademark of Corporate Technologies, Inc. All other 2011 Corporate Technologies, Inc. All rights reserved. Corporate Technologies is a registered trademark of Corporate Technologies, Inc. All other trademarks or registered trademarks are the property of their respective owners.

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