ComputerTalk is a global company that offers cloud-based and on-prem Lync native contact center with an application development tool that allows end users to build applications with functions that include web-chat, Lync voice, and Skype voice & messaging. ice is our native Lync Contact Center product that takes Lync-Skype integration to the next level. ice is an ACD and Speech IVR with an application development tool that empowers end users to build UC CEBP applications which will transform the way you interact with your customers. For more information, refer to http://www.computer-talk.com/products/contact-center-for-lync. ComputerTalk, experts in complex custom UC CEBP applications, is the current Microsoft Canada Communications Partner of the Year IMPACT award Winner. We are a Microsoft Online Service Advisor with Gold Application Development and Gold Communications competencies. ComputerTalk was founded in 1987 and is headquartered in Richmond Hill, Ontario, Canada.