The Home Depot values diversity and inclusion as intrinsic to its core values. It has established four Associate Resource Groups to celebrate diversity, provide resources for associates, and support business priorities around diversity. The company conducts leadership assessments and surveys to evaluate inclusiveness and promotes diversity through leadership training programs. It also aims to serve a diverse customer base through initiatives like language badges for associates, multilingual workshops and videos, and community outreach recognizing various cultural events.
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The Home Depot Values
Doing the Right Thing
Means making all of our associates,
customers, and community partners
feel valued and included.
Building Strong Relationships
Inclusion allows our associates to build
stronger relationships and collaborate
with their colleagues, customers,
and community.
Giving Back
Our commitment to diversity and inclusion has
garnered over 300 community partnerships
in the hiring of diverse associates.
Excellent Customer Service
Delivering exceptional and personalized service to a diverse
customer base means ensuring our workforce is
representative of the communities in which we operate.
Create Shareholder Value
We are able to better serve our customers by
creating a diverse and inclusive environment,
which leads to greater customer
engagement, repeat business, and
increased shareholder value.
Entrepreneurial Spirit
By recognizing and encouraging diversity of
thoughts and ideas, our associates
can grow and innovate, regardless of their
backgrounds and differences.
Respect for All People and
Taking Care of Our People
Requires that we treat all of our associates, customers,
and community partners with dignity and respect.
The Home Depot has eight core values that guide the beliefs and actions of all
associates on a daily basis. Our journey in diversity and inclusion is intrinsically tied to
our values and enriches the lives of our associates, customers and communities.
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Associates Driving Diversity
Associate Resource Groups
Orange Unity Power of Possibilities Orange Mosaic Orange Women’s Network
Promotes a safe and inclusive
workplace for lesbian, gay,
bisexual and transgendered
(LGBT) associates by
providing the necessary
resources and tools which will
promote understanding,
increase acceptance, and
advance equality to build unity
and cohesion amongst our
associates through events,
activities and information.
Fosters an inclusive
environment at The Home
Depot where people of all
different abilities are able to
achieve success and reach
their full potential.
Acts as a resource for The
Home Depot and our
associates by encouraging
intercultural understanding
through celebration, education,
and providing culturally specific
insight to drive business
growth.
Promotes professional growth
for women at Home Depot
through networking,
development activities and
community outreach.
Each of the ARGs have three broad objectives:
1.Celebrate and raise awareness about diversity at The Home Depot Canada
2.Provide resources to support participants in their work life
3.Support business development activities and company priorities around diversity
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Driving Diversity Through Leadership
Equitable Leader
Assessment &
Employer of Choice Surveys
The Home Depot Canada conducts
the Equitable Leader Assessment,
which uses a 360 feedback process
to assess our leaders against eight
equitable leadership competencies.
The Home Depot’s Employer of
Choice Survey includes questions
around inclusiveness and
leadership behaviours.
Learning and Development
Women in Leadership improves
the career opportunities for female
leaders throughout the organization
The Respect for all People three
part training is integrated into
associates and new leaders
onboarding programs
Diversity and Inclusion
Leadership Council
Led by The Home Depot Canada’s
President, the Diversity and
Inclusion Leadership Council,
comprised of leaders from all major
stakeholder groups, meets quarterly
to discuss key diversity and
inclusion topics across the
business.
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I Speak Badges
Worn on the associate’s apron,
these badges are easily visible to
customers, allowing them to speak
in their preferred language.
Marketplace and Customer Diversity
We put our customers FIRST.
The Home Depot aims to be the
#1 customer service retailer
in the world.
Workshops
Regular “Do-It-Herself” and Know-
How Videos and Workshops in
different languages are conducted
for beginner and experienced Do It
Yourself’ers.
Community Outreach
In-store, combined with print, radio,
and television commercials to
recognize and highlight major
holidays and events, such as: Lunar
New Year, Diwali and Holi.
