1. Continued…
CLAUDIA DROOG SENIOR CHEMICALTECHNOLOGIST
chdroog@shaw.ca 403-280-1644  Calgary, AB
A result-driven Chemical Technologist specializing in Analytical Analysis, Quality Assurance, Safety Protocols and
Industrial Production processes. Holds significant experience managing laboratory coordination efforts and
comprehensive knowledge of all laboratory technician functions. Recognized for developed analytical abilities and
expertise utilizing advanced technical instruments. Proven success implementing laboratory process improvements
resulting in enhanced efficiency and throughput. Well versed in delivering professional staff training and ensuring
compliance with all relevant health and safety protocols.
 Laboratory Coordination  Analytical Analysis  Quality Assurance Processes
 Sample Testing & Evaluation  Procedural Development  Project Management
 Equipment Testing& Maintenance  Professional Staff Development  Health & Safety Compliance
EXPERIENCE & NOTABLE CONTRIBUTIONS
AGRIUM CARSELAND NITROGEN OPERATIONS  Carseland, AB  2010 - 2014
LABORATORY COORDINATOR, 2012 - 2014
Provided oversight of laboratory functions to ensure accurate results delivered to clients in a timely manner. Acted as
the main liaison between the laboratory and various units on major projects, operational issues and future planning.
Performed test calibrations and preventative maintenance, investigated equipment failures and conducted repairs.
Managed vendor inventory and purchasing activities and maintained the laboratorybudget database. Provided technical
support, conducted equipment and method validation studies, reviewed laboratory data to ensure quality results and
delivered project recommendations as necessary.
KEY ACCOMPLISHMENTS:
 Led organizational direction through setting of objectives, establishing of group norms and the creation of
developmental activities resulting in enhanced team effectiveness.
 Delivered professional training to new employees and coordinated lab training relating to new equipment and
testing methods; mentored Routine Analysis Technicians to ensure consistent and high quality lab operations.
 Promoted health and safety efforts and ensured continued compliance with Site Safety Standards, Health and Safety
Management Practices and Laboratory Safe Work Practices.
BENCH TECHNICIAN, 2010-2012
Collected process stream samples from ammonia and urea manufacturing plants and the water treatment plant.
Conducted analysis on samples to continually monitor the performance of operations and ensure compliance with
environmental regulations. Performed testing on urea products and GC analyses on ammonia plant process gases to
monitor efficiencies and ensure required specifications were met.
KEY ACCOMPLISHMENTS:
 Supported emission prevention efforts during plant upsets, shutdowns and start-ups through analytical support.
 Introduced and successfully implemented a secondary containment system for laboratory chemicals.
 Ensured water within plant process cooling systems was fit for use through effective monitoring of water treatment
samples.
NOVA CHEMICALS  Calgary, AB  1993 - 2009
TECHNOLOGIST –PHYSICAL TEST LABORATORY, 2002 - 2009
Utilized processing techniques and laboratory equipment to produce laboratory evaluations of client samples,
complaints and competitor products. Prioritized tasks and managed scheduling of required work, ensuring completion
within stringent deadlines. Maintained consistency of lab results through calibration and maintenance of equipment,
updating of control charts and by regularly processing laboratory confidence limit samples. Performed testing on
polyethylene resins and products to determine strength properties. Acquired extensive Spill Response and First Aid
training as a 10 year member of the technical center’s Emergency Response Team.
KEY ACCOMPLISHMENTS:
 Acted as a member of the Quality Assurance Management Team to advocate continuous service improvements.

2. CLAUDIA DROOG
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 Managed all aspects of laboratory involvement within the semi-annual ASTM Polyethylene Testing Proficiency
Program, including authoring technical reports which outlined findings.
 Continuously authored, developed and revised laboratory test procedures and standard operating procedures.
 Recognized for providing efficient and effective analysis while using advanced technical instruments.
TECHNOLOGIST –ANALYTICAL LABORATORY, 1993 - 2002
Performed analyses on polyethylene and polystyrene resins and products, determining levels of additives, extractables
and thermal properties. Conducted annual laboratory evaluations of selected resin grades to generate updated FDA and
European regulatorydata. Performed round robin testing to align Maleic Anhydride analysis results with the company’s
US Styrenics business. Developed digital presentations for use in technical seminars. Delivered training in extractables,
additives, thermal properties and styrenics testing to Technologists.
KEY ACCOMPLISHMENTS:
 Supported the development of the ASTM Hexane Extractables method which reduced the amount of hexane used
(nine fold), virtually eliminated associated emissions and reduced cycle time.
 Commissioned a new Hexane Extractables bath which tripled sample throughput and improved repeatability and
reliability; optimized evaporation through modifications to the nitrogen delivery system.
 Enabled clients to access historical data through establishment of a Hexane Extractables database (pre-Laboratory
Information Management System).
ADDITIONAL EXPERIENCE
Chemical Technologist (1992 - 1993)  Red Deer College, Red Deer, AB
Research Technician – Biological Studies (1991 - 1992)  Sherritt Gordon Ltd., Fort Saskatchewan, AB
Research Technician – Electronic Materials (1991)  Sherritt Gordon Ltd., Fort Saskatchewan, AB
Summer Laboratory Assistant (1990)  Shell Canada Ltd., Fort Saskatchewan, AB
EDUCATION & TRAINING
NDT Foundations
SAIT POLYTECHNIC | Calgary, AB | 2015
Chemical Technology Diploma
NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY | Edmonton, AB
Chemical Laboratory Technician Diploma (Honours)
HUMBER COLLEGE OF APPLIED ARTS AND TECHNOLOGY | Etobicoke, ON
AWARDS & RECOGNITION
IntechNDE Award (Highest Grade in “Materials & Processes” course)
Academic Award of Excellence (Highest Overall Honours Average)
CRC Press Freshman Award (Outstanding Freshman Chemistry Student)
Higgins Memorial Award (Outstanding Female Physics Student)
President’s Letter