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Listening to
Understand
Mariapolis Luminosa
July 7 to 10, 2016
What’s the point?
• Researcher John Gottman says that listening is
the best thing to improve a relationship.
• 50% of people quit their job because they feel
their boss does not listen to them.
• Listening creates trust.
The Four Rules of Active Listening
• Seek to understand before you seek to be
understood
• Be non judgmental
• Give your undivided attention to the speaker
• Use silence effectively
Goals
• To practice applying the
principles of communication
skills based on love
• To understand points of view
different from our own
• To practice active listening
skills
Topics
 Gun control
 Immigration
 “Death with Dignity”
legislation
 “Black Lives Matter” and
racism
 Public funding for private
education (charter schools,
vouchers, etc.)
 Free speech
 Same sex marriage
 Universal health care
 Sex education in school
 Legalization of marijuana
 Minimum wage legislation
 Redistribution of wealth
(from 1% to 99%)
 Free trade economic policy
 Common core curriculum
and testing
 Expanding free education
(pre-K through community
college)
 Voter ID legislation
 Other topic of your choice
Instructions
• Break into pairs
• Select a topic
• Person with the closest birthday to today goes first
• States one’s position for 5 minutes
• Other person only listens
• Then listener repeats back what he or she
understood (5 minutes)
• First person correct misunderstandings or omissions
• Exchange roles
Ground rules
• Stick to the process, whether you agree with each other or
not. This exercise is intended to practice active listening.
• Don’t push back or argue any points – only seek to
understand.
• Try and put aside your assumptions and opinions. Keep
emotions in check.
• Ask clarifying non-judgmental questions.
• Give your undivided attention to the speaker.
• Create silence within you.
• Watch your body language.
Debriefing
Break into groups of 6-8 including the pairs together. Spend
15-20 minutes discussing some of the following questions:
• What was it like to just listen?
• What was difficult about it? What was easy?
• What did you learn about the other person’s point of view?
• What did you learn about your own?
• Where did you find commonalities in your interests?
• In what ways do you feel you increased your dialogue skills
today?
• What would you like to do differently with difficult
conversations in the future?
Thank you!

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Listening to Understand: Active Listening Skills for Improving Relationships

  • 2. What’s the point? • Researcher John Gottman says that listening is the best thing to improve a relationship. • 50% of people quit their job because they feel their boss does not listen to them. • Listening creates trust.
  • 3.
  • 4. The Four Rules of Active Listening • Seek to understand before you seek to be understood • Be non judgmental • Give your undivided attention to the speaker • Use silence effectively
  • 5. Goals • To practice applying the principles of communication skills based on love • To understand points of view different from our own • To practice active listening skills
  • 6. Topics  Gun control  Immigration  “Death with Dignity” legislation  “Black Lives Matter” and racism  Public funding for private education (charter schools, vouchers, etc.)  Free speech  Same sex marriage  Universal health care  Sex education in school  Legalization of marijuana  Minimum wage legislation  Redistribution of wealth (from 1% to 99%)  Free trade economic policy  Common core curriculum and testing  Expanding free education (pre-K through community college)  Voter ID legislation  Other topic of your choice
  • 7. Instructions • Break into pairs • Select a topic • Person with the closest birthday to today goes first • States one’s position for 5 minutes • Other person only listens • Then listener repeats back what he or she understood (5 minutes) • First person correct misunderstandings or omissions • Exchange roles
  • 8. Ground rules • Stick to the process, whether you agree with each other or not. This exercise is intended to practice active listening. • Don’t push back or argue any points – only seek to understand. • Try and put aside your assumptions and opinions. Keep emotions in check. • Ask clarifying non-judgmental questions. • Give your undivided attention to the speaker. • Create silence within you. • Watch your body language.
  • 9. Debriefing Break into groups of 6-8 including the pairs together. Spend 15-20 minutes discussing some of the following questions: • What was it like to just listen? • What was difficult about it? What was easy? • What did you learn about the other person’s point of view? • What did you learn about your own? • Where did you find commonalities in your interests? • In what ways do you feel you increased your dialogue skills today? • What would you like to do differently with difficult conversations in the future?