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Audio Branding
Increasing revenue through sound strategies
CONTENTS
01 Who Are We?
Introduction to Audio Branding
02
03 Recommendations Aligned
to Your Needs
Who Are We ?
Introduction to Audio Branding
Recommendations Aligned to Your Needs
St
About Vigo Online
Vigo Online provides audio branding solutions that maximizes revenue with brand recall
optimization.
The patented cloud technology allows management control of in-store background
environmental music. F&B, retail, malls and hospitality industry players had achieve:
✓ Higher sales through a professionally curated ambient sound experience
✓ Increased productivity and convenience with our automated music system
✓ Costs savings and legal assurance through our international music licensing program
Established in 2009, the group has acquired more than 200,000 original licensed content that
are limited within the music arena and the tracks are streamed by thousands of retailers
regionally.
As the market leader in Singapore, the company had also expanded with offices in Malaysia
and China. In recent years, the group was awarded silver for both Singapore Infocomm
Technology Federation (SiTF) in the Cloud Solution category and ASEAN ICT Awards (AICTA)
for Digital Content.
02
04
RINGBACK TONE
(RBT)
Ringback Tone is a ringing tone
heard by the call originator and it
can be categorised into branding &
also advertising.
05
JINGLES
Create your own corporate anthem.
Create a short & catchy tune others
can identify your brand to
Background Music (BGM)
BGM are played at outlets to:
• Boost sales
• Increase customer experience.
• Increase productivity
• Morale of their staffs.
01
SONIC LOGO
Sound Trademark for your brand.
Create a unique identity for your
brand for customers to familiarise
with.
It is a strategy used by marketers
to create preference and
trust building with
customers.
Wide Range Of Solutions To Improve Your Sonic Brand
Express Melody finds ways to convey your message to customers through audio solutions.
03
06
ON HOLD MESSAGES
On hold messages can help:
• Decrease perceived waiting
time
• Create the right mood
• Increase awareness to
promotions with informative and
entertaining voice snippets
THE VOICE
Increase the professionalism
of your brand with voice
professionals that can best
convey your strengths.
Major works involves
recordings for commercials for
tv and radios.
nd Introduction to Audio Branding
Who Are We ?
Recommendations Aligned to Your Needs
Audio Branding
Audio Branding focuses on building a solid brand sound that
represents the identity and values of a brand in a distinctive manner.
EMOTIONS
Establish emotional ties with consumers and break
through the noise that is around in thesurrounding
EXPERIENCES
Music is important for its connection with the memory,
which helps build loyalty and create recognition
ENGAGEMENT
Right choice of music affects the customers to stay longand
helps to create desired associations
EXCLUSIVITY
Music has a part in being able to differentiate itself fromother
competitors
1
2
3
Time Spent
Increasing the time spent by consumers
in a store, enhances the likelihood of
purchases.
Pleasure
Audio Branding can aid in increasing
pleasured experience by consumers
through putting them in the right
mood.
Arousal
Customers are more receptive to try
new things in an atmosphere that is
found attractive.
Benefits of Audio Branding
Alteration of Perception What CAN be ACHEIEVED
Brand Recall
MUSIC that FITS the
brand identity:
96% more likely to be
remembered
— By a study of North
Public Opinion
Music MATCHING the Brand’s
Personality
Important-36%
Very Important- 45%
1
2
3
4
5
6
Brand Recognition.
People tend to do business with
companies they are familiar with.
Sets You Apart From The Competition.
It is critical to stand apart from the crowd.
Consumers are buying more products
through online means.
Clients Identify Your Brand With Your Business DNA.
Tell your customers about the kind of
company you are.
Provides Motivation and Direction For Your Staff.
A clear brand strategy provides the clarity to
your staff with regards to your organization’s
goals.
A Strong Brand Generates Referrals.
People can’t tell someone about a brand
they can’t remember.
Your Brand Represents You.
Your brand represents you and your
promise to your customers.
Why Is Having A Strong Brand Important To Companies?
Study Research
Research and Surveys have been conducted and
analyzed to prove the Power of Soundscapes.
Data Analysis
Research
Collaboration
Conclusions
What A Good Soundscape Can Bring You
90% Would select a high street store with music rather than no music
Slow tempo music increased per dinner party bar sales by 41%
And diners lingered longer when slow tempo music played24%
82%
Said they would buy another drink if music people enjoyed was being played
Case Studies
Effectiveness Of Music On Your Business
Case 1: Bank
Problem:
Received multiple feedbacks that waiting period is too
long
Solution: EM’s curated Background Music Playlist
Decreased perceived waiting time
Actual waiting time of 5 mins was perceived as 3.5 mins
Case 2: Country Club
Problem:
High complaint rates regarding long shuttle bus wait
to country club
Solution: EM’s curated Background Music Playlist
Complaint decrease by 35%
Music distracts people from the long wait and the
heat
Case 3: Cafe
Problem:
Little customers during off peak hours, sales target not
reached
Solution: EM’s curated Background Music Playlist:
Customers stayed longer in the café and revenue per table
increased by 45%.
Case 4: Retail outlet
Problem Faced:
Customers spending little time in the store with
lukewarm interest in products.
Solution: EM’s curated Background Music Playlist
Time spent by customers on products doubled, and time
spent in stores increased by 1.5 minutes as compared to
have no music.
Who Are We ?
Introduction to Audio Branding
Recommendations Aligned to Your Needsrd
1
2
3
Overload of Visual Information
A lot of branding strategies has been focused on visual elements.
It is hard to stand out in this highly competitive space.
Competition from E-commerce
Sensory experience should be emphasized on in
stores as that is what online shops lack.
Lack of Brand Recognition
A good auditory message is one of the most effective ways to
build a strong brand presence.
AUDIO
BRANDING
COULD
HELP YOU
OVERCOME
THESE
ISSUES
Addressing Key Problems
Professional Audio Branding Consultant
Understanding your :
*Demographics
*Brand character
*Market position
*Customer perception
*Influencer and Decision Maker of target customers
Evaluate how the current
brand positioning is
perceived by internal and
external stakeholders
Understand the key image
and brand traits that are in
lined with the brand, business
and industry as a whole
Assess the root problem
of low Brand Equity
Misalignment of the current
Brand Image and corporate
direction
Industry Assessment
B R A N D
A U DI T &
A N A LY S I S
I N D U S T RY
A S S E S S M E N T
A U D I O B R A N D
S T R AT E G Y
Internal assessmentof
the corporate brand –
mission, identity and
positioning
Purpose:Provide
Initial data for
comparison and
further research
Outcome:
Accomplished
assessment sheets,
introductory
workshops
Evaluation of various
routes and creatives
Analysis on clients’
current brand standing
Purpose:Presentation
of strategies and
evaluate next steps
toward brand
improvement through
sound
Outcome:Proposal
B R A N D
I M A G E
R E VA M P
Implementationof
one of the chosen
proposal
A guideline for
management and staff
to adhere to
Purpose: To launch
according to plans
Outcome:Proper
directives
WEEK 8-10
Industry and
competitorresearch
Detailed report on
key industry players
Purpose: To create
strategic options for
client based on
sound research
Outcome: Market
surveys
Sound Branding Project Scope
WEEK 0-2 WEEK 2 - 5 WEEK 5-8
• Express in Music offers packages for processes listed under weeks 5-10
• Prices for our packages can be found on slide 18
Our
Resynthesis
Methodology:
How Your
Soundscape Is
Analysed
Execution of
Audio
Strategy and
Eventual
Analysis
Project Packages
Prelude
Background Music Curation and
Customization for 1 brand
Music analysis* report for 1
demographic**
Patented EM technology for
centralized management of
licensed indie music
Production of Unique Sonic Logo
(up to 6 secs)
Chorus
Background Music Curation and
Customization for up to 3 brands
Music analysis* report for 1
demographic** and 1 brand
Patented EM technology for
centralized management of
licensed indie music
Production of Attractive Jingle
(up to 60 secs)
Symphony
Background Music Curation and
Customization for up to 5 brands
Music analysis* report for up to 3
demographics** and 2 brands
Patented EM technology for
centralized management of
licensed indie music
Production of Effective Corporate
Anthem (up to 240 secs)
* Analysis includes Camera analytics, speakers, internal/external surveys to measure effectiveness.
** Demographic refers to customer segments e.g age, gender; Brand analysis refers to corporate characteristics, e.g mission, culture. Music Analysis
will be done based on the information about demographic and brand character.
• Prices are as follows: Prelude- S$6,000, Chorus- S$6,900, Symphony- S$11,400
• Add-ons are available, more information available upon request for further quotation
Some of our clients include…
Stay
in touch
with Us
OUR OFFICE
6th Floor, 5B Trung Kinh,Trung
Hoa Ward, Cau Giay District, HN
CONTACT HOTLINE:
+84 462661577

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Vigo online audio branding consultancy

  • 1. Audio Branding Increasing revenue through sound strategies
  • 2. CONTENTS 01 Who Are We? Introduction to Audio Branding 02 03 Recommendations Aligned to Your Needs
  • 3. Who Are We ? Introduction to Audio Branding Recommendations Aligned to Your Needs St
  • 4. About Vigo Online Vigo Online provides audio branding solutions that maximizes revenue with brand recall optimization. The patented cloud technology allows management control of in-store background environmental music. F&B, retail, malls and hospitality industry players had achieve: ✓ Higher sales through a professionally curated ambient sound experience ✓ Increased productivity and convenience with our automated music system ✓ Costs savings and legal assurance through our international music licensing program Established in 2009, the group has acquired more than 200,000 original licensed content that are limited within the music arena and the tracks are streamed by thousands of retailers regionally. As the market leader in Singapore, the company had also expanded with offices in Malaysia and China. In recent years, the group was awarded silver for both Singapore Infocomm Technology Federation (SiTF) in the Cloud Solution category and ASEAN ICT Awards (AICTA) for Digital Content.
  • 5. 02 04 RINGBACK TONE (RBT) Ringback Tone is a ringing tone heard by the call originator and it can be categorised into branding & also advertising. 05 JINGLES Create your own corporate anthem. Create a short & catchy tune others can identify your brand to Background Music (BGM) BGM are played at outlets to: • Boost sales • Increase customer experience. • Increase productivity • Morale of their staffs. 01 SONIC LOGO Sound Trademark for your brand. Create a unique identity for your brand for customers to familiarise with. It is a strategy used by marketers to create preference and trust building with customers. Wide Range Of Solutions To Improve Your Sonic Brand Express Melody finds ways to convey your message to customers through audio solutions. 03 06 ON HOLD MESSAGES On hold messages can help: • Decrease perceived waiting time • Create the right mood • Increase awareness to promotions with informative and entertaining voice snippets THE VOICE Increase the professionalism of your brand with voice professionals that can best convey your strengths. Major works involves recordings for commercials for tv and radios.
  • 6. nd Introduction to Audio Branding Who Are We ? Recommendations Aligned to Your Needs
  • 7. Audio Branding Audio Branding focuses on building a solid brand sound that represents the identity and values of a brand in a distinctive manner. EMOTIONS Establish emotional ties with consumers and break through the noise that is around in thesurrounding EXPERIENCES Music is important for its connection with the memory, which helps build loyalty and create recognition ENGAGEMENT Right choice of music affects the customers to stay longand helps to create desired associations EXCLUSIVITY Music has a part in being able to differentiate itself fromother competitors
  • 8. 1 2 3 Time Spent Increasing the time spent by consumers in a store, enhances the likelihood of purchases. Pleasure Audio Branding can aid in increasing pleasured experience by consumers through putting them in the right mood. Arousal Customers are more receptive to try new things in an atmosphere that is found attractive. Benefits of Audio Branding Alteration of Perception What CAN be ACHEIEVED Brand Recall MUSIC that FITS the brand identity: 96% more likely to be remembered — By a study of North Public Opinion Music MATCHING the Brand’s Personality Important-36% Very Important- 45%
  • 9. 1 2 3 4 5 6 Brand Recognition. People tend to do business with companies they are familiar with. Sets You Apart From The Competition. It is critical to stand apart from the crowd. Consumers are buying more products through online means. Clients Identify Your Brand With Your Business DNA. Tell your customers about the kind of company you are. Provides Motivation and Direction For Your Staff. A clear brand strategy provides the clarity to your staff with regards to your organization’s goals. A Strong Brand Generates Referrals. People can’t tell someone about a brand they can’t remember. Your Brand Represents You. Your brand represents you and your promise to your customers. Why Is Having A Strong Brand Important To Companies?
  • 10. Study Research Research and Surveys have been conducted and analyzed to prove the Power of Soundscapes. Data Analysis Research Collaboration Conclusions What A Good Soundscape Can Bring You 90% Would select a high street store with music rather than no music Slow tempo music increased per dinner party bar sales by 41% And diners lingered longer when slow tempo music played24% 82% Said they would buy another drink if music people enjoyed was being played
  • 11. Case Studies Effectiveness Of Music On Your Business Case 1: Bank Problem: Received multiple feedbacks that waiting period is too long Solution: EM’s curated Background Music Playlist Decreased perceived waiting time Actual waiting time of 5 mins was perceived as 3.5 mins Case 2: Country Club Problem: High complaint rates regarding long shuttle bus wait to country club Solution: EM’s curated Background Music Playlist Complaint decrease by 35% Music distracts people from the long wait and the heat Case 3: Cafe Problem: Little customers during off peak hours, sales target not reached Solution: EM’s curated Background Music Playlist: Customers stayed longer in the café and revenue per table increased by 45%. Case 4: Retail outlet Problem Faced: Customers spending little time in the store with lukewarm interest in products. Solution: EM’s curated Background Music Playlist Time spent by customers on products doubled, and time spent in stores increased by 1.5 minutes as compared to have no music.
  • 12. Who Are We ? Introduction to Audio Branding Recommendations Aligned to Your Needsrd
  • 13. 1 2 3 Overload of Visual Information A lot of branding strategies has been focused on visual elements. It is hard to stand out in this highly competitive space. Competition from E-commerce Sensory experience should be emphasized on in stores as that is what online shops lack. Lack of Brand Recognition A good auditory message is one of the most effective ways to build a strong brand presence. AUDIO BRANDING COULD HELP YOU OVERCOME THESE ISSUES Addressing Key Problems
  • 14. Professional Audio Branding Consultant Understanding your : *Demographics *Brand character *Market position *Customer perception *Influencer and Decision Maker of target customers Evaluate how the current brand positioning is perceived by internal and external stakeholders Understand the key image and brand traits that are in lined with the brand, business and industry as a whole Assess the root problem of low Brand Equity Misalignment of the current Brand Image and corporate direction Industry Assessment
  • 15. B R A N D A U DI T & A N A LY S I S I N D U S T RY A S S E S S M E N T A U D I O B R A N D S T R AT E G Y Internal assessmentof the corporate brand – mission, identity and positioning Purpose:Provide Initial data for comparison and further research Outcome: Accomplished assessment sheets, introductory workshops Evaluation of various routes and creatives Analysis on clients’ current brand standing Purpose:Presentation of strategies and evaluate next steps toward brand improvement through sound Outcome:Proposal B R A N D I M A G E R E VA M P Implementationof one of the chosen proposal A guideline for management and staff to adhere to Purpose: To launch according to plans Outcome:Proper directives WEEK 8-10 Industry and competitorresearch Detailed report on key industry players Purpose: To create strategic options for client based on sound research Outcome: Market surveys Sound Branding Project Scope WEEK 0-2 WEEK 2 - 5 WEEK 5-8 • Express in Music offers packages for processes listed under weeks 5-10 • Prices for our packages can be found on slide 18
  • 18. Project Packages Prelude Background Music Curation and Customization for 1 brand Music analysis* report for 1 demographic** Patented EM technology for centralized management of licensed indie music Production of Unique Sonic Logo (up to 6 secs) Chorus Background Music Curation and Customization for up to 3 brands Music analysis* report for 1 demographic** and 1 brand Patented EM technology for centralized management of licensed indie music Production of Attractive Jingle (up to 60 secs) Symphony Background Music Curation and Customization for up to 5 brands Music analysis* report for up to 3 demographics** and 2 brands Patented EM technology for centralized management of licensed indie music Production of Effective Corporate Anthem (up to 240 secs) * Analysis includes Camera analytics, speakers, internal/external surveys to measure effectiveness. ** Demographic refers to customer segments e.g age, gender; Brand analysis refers to corporate characteristics, e.g mission, culture. Music Analysis will be done based on the information about demographic and brand character. • Prices are as follows: Prelude- S$6,000, Chorus- S$6,900, Symphony- S$11,400 • Add-ons are available, more information available upon request for further quotation
  • 19. Some of our clients include…
  • 20. Stay in touch with Us OUR OFFICE 6th Floor, 5B Trung Kinh,Trung Hoa Ward, Cau Giay District, HN CONTACT HOTLINE: +84 462661577