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PARENT & FAMILY
PARENT & FAMILY
GUIDE
GUIDE
2022-2023
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 1
TABLE OF CONTENTS
Dates and policies subject to change
2 Meet Our Team
3 Parent & Family Relations
4 Programs and Services
5 Important Web Sites
5 Sending Mail to Your Student
6 Academic Resources
7 Academic Information
9 Student Services
12 Campus Safety
13 Emergency Information
14 Paying for College
15 Parking and Transporation
17 Things to Do When Visiting Texas Tech
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
2
MEET OUR TEAM
What do you think makes Texas Tech great?
Texas Tech University is a place where you
can be a student, involved in day to day
decisions, participate in extra-curricular
activities and research. It’s a place that
encourages and supports individuals’
growth and development. Texas Tech is a
FAMILY.
ELIZABETH
MASSENGALE
Title: Managing Director
and Assistant Dean of
Students
Years at Texas Tech: 22
From: Midland, TX
CHRISTINE SELF
Title: Director, Family
Outreach and Engagement
Years at Texas Tech: 26
From: Lubbock, TX
MORGAN
CHAVEZ-BRANNON
Title: Administrator
Years at Texas Tech: 9
From: Albuquerque, NM
VERONICA
CAMARILLO
Title: Coordinator
Years at Texas Tech: 15
From: Brady, TX
Why do you love being a Red Raider?
I love being a Red Raider because of the spirit
of community at Texas Tech. Red Raiders
care about each other and share a unique
perspective that comes from our experiences
living, learning, and working in a fun and
supportive environment.
Why do you love being a Red Raider?
I love being a Red Raider because there’s a
strong sense of being a huge family. I love
when my parents call while they’re traveling
to say that a stranger came up with a huge
grin on their face just to say “Wreck ‘Em!”
because they saw the Double T or Raider
Red on their clothes.
What is your favorite memory at
Texas Tech?
My favorite memory at Texas Tech is when
I attended the UT Longhorns football game
back in 2008. It was a close game till the
very end when we scored a touchdown
to take the win. It was a victory to always
remember!
A MESSAGE FROM PARENT AND FAMILY RELATIONS
We hope this Guide will provide you with useful resources to support your Red Raider
throughout their education at Texas Tech University. We look forward to connecting with
you and partnering alongside you throughout this exciting journey!
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 3
PARENT AND
FAMILY RELATIONS
It is our goal to provide information and
resources that will help you stay informed
about opportunities, services, and programs
at Texas Tech, learn more about how to
support your student, and connect with
other Texas Tech parents and families.
We encourage all parents
and family members with
questions or concerns to call
and let us help.
806.742.3630
www.parent.ttu.edu
parent@ttu.edu
For more than two decades, Parent and Family Relations has been dedicated to
student success by engaging parents and family members as active partners in
supporting student success at Texas Tech University.
Parent and Family Relations enables parents
and family members to stay informed, ask
questions, maintain a close connection to
their students’ community, and become
positively involved.
CONNECT
WITH
US
connect with
your student
@TTUPFR
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
4
THE TEXAS TECH PARENTS
ASSOCIATION (TECH
PARENTS)
Since 1956, the Texas Tech Parents Associ-
ation (Tech Parents) has been dedicated to
serving parents and families of all Texas Tech
students. The mission of the Tech Parents
is to strengthen the relationship between
Texas Tech University and parents, enhance
the parent and student experience, and to
foster the academic and personal growth of
students. An incorporated non-profit organi-
zation, Tech Parents is financed by contribu-
tions and memberships. Tech Parents serves
as a forum for parents, families, students,
faculty, staff, and the University to exchange
information and to encourage parent par-
ticipation and involvement. Participating
in a local chapter of Tech Parents is a great
way to connect with Texas Tech parents and
families in your community.
Contact Us
parents@ttpa.org
www.texastechparents.org
www.facebook.com/TechParents
PROGRAMS AND SERVICES PROVIDED BY
TECH PARENTS
Road Raiders Safe Travel Parent Network:
A list of Tech Parents members from across
the state and nation who can assist Texas
Tech students and family while traveling.
View the list at www.texastechparents.org.
Family Weekend: Family Weekend is a
great time to visit campus and enjoy a
festive weekend of events. The Family
Weekend 2022 football game will be
October 29th, 2022. Ticket sales and details
will be posted at www.texastechparents.
org. Hotels sell out early, so make your
reservations soon.
Parent Ambassadors: The Parent
Ambassador program offers support at
events sponsored by Tech Parents or the
University and sustains ties to the university
while offering support to parents of
prospective students.
PROGRAMS AND SERVICES
PROVIDED BY PARENT &
FAMILY RELATIONS
Parent and Family eNews: Free monthly
newsletter that contains information
to keep parents and family members
informed of upcoming campus due dates,
opportunities for students, and campus
events. Register at www.parent.ttu.edu.
Webinar Series: Timely webinars to
help you learn how to support your Red
Raider’s success.
Family Programs: Parent and Family
Relations encourages families to visit their
students throughout their time at Texas
Tech. Some of the events we promote and
host include: Family Weekend in the Fall,
Sibling Saturday in the Spring, and Family
Days throughout the year.
Scholarships and Awards: Parent and
Family Relations offers scholarships for
undergraduate and graduate students as
well awards that support the Raider Relief
Fund, research, and recognize family
involvement.
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 5
ADDRESSES, MAIL AND PACKAGES
Mail is delivered directly to each residence
hall or complex and posted in their
mailboxes. The box number corresponds
with the room or apartment number in each
hall or complex.
For a complete list of physical addresses
and for various delivery services, please
visit www.depts.ttu.edu/housing/halls/
generalmail.php
FAMILY EDUCATIONAL RIGHTS AND PRIVACY
ACT (FERPA) What is FERPA?
Federal law that pertains to the release of
and access to educational records
• FERPA applies to personally identifiable
information in educational record
Texas Tech University posts midterm grades
for first-year students only and final grades
for all students on RaiderLink
(www.raiderlink.ttu.edu).
Printed grade reports are not mailed.
HOME PAGES: www.texastech.edu, www.ttu.edu
ACADEMIC CALENDAR: www.depts.ttu.edu/officialpublications/calendar/
PARENT AND FAMILY RELATIONS: www.parent.ttu.edu
UNIVERSITY STUDENT HOUSING: www.housing.ttu.edu
HOSPITALITY SERVICES: www.hospitality.ttu.edu
FINANCIAL AID: www.financialaid.ttu.edu
IT DIVISION: www.itts.ttu.edu, www.helpdesk.ttu.edu
STUDENT INFORMATION SYSTEM: MyTech – www.raiderlink.ttu.edu
STUDENT BUSINESS SERVICES: www.sbs.ttu.edu
CAMPUS MAP: www.ttu.edu/campusmap
DAILY TOREADOR: www.dailytoreador.com
ATHLETICS: www.texastech.com
ALUMNI ASSOCIATION: www.TexasTechAlumni.org
IMPORTANT
WEB
SITES
Sample U.S.P.S. Address
Raider Red
302 Bledsoe - TTU
Lubbock, TX 79406-0016
Sample U.P.S. Address
Raider Red
302 Bledsoe - TTU 2508 Broadway
Lubbock, TX 79406
• Allows your student to release 		
information to a designated 		
individual
• You can call the Office of the 		
Registrar at 806.742.3661 for 		
assistance accessing grades via a 		
copy of the final transcript
• Allows appropriate offices to release
specific information about the 		
student to the person(s) the student
designates on the waiver
Learn more about FERPA at the
Registrar’s website:
• www.depts.ttu.edu/registrar/		
Academic_ Information.php
• www.ed.gov/policy/gen/guid/fpco
FERPA WAIVER
sending mail
to your student
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
6
Math Tutoring
The Tutoring & Study Center is a free
tutoring service provided by the Department
of Mathematics and Statistics. Located
in Room 106 on the first floor of the
Math Building, the TSC is open to all
students enrolled at Texas Tech. Students
are welcome to stop by anytime during
all operating hours (no appointment
necessary). 806.742.2566
Study Abroad
Texas Tech University offers a comprehensive
range of academic programs located in
more than 50 countries. Qualified students
may study abroad for varying lengths of
time - from a brief summer session to a full
academic year. Our international programs
include internships, service-learning
experiences, research opportunities, foreign
language courses, and courses taught in
English that fulfill degree requirements.
Travel-based and virtual international
experiences are available.
www.studyabroad.ttu.edu.
Support Operations for Academic Retention
(SOAR)
Support Operations for Academic Retention
offers academic support services that
promote student success in attaining their
academic goals. All areas under SOAR aim to
TTU IT Division Website:
www.it.ttu.edu
Cybersecurity Awareness Program:
www.cybersecurity.ttu.edu
IT Security Policies:
www.infotech.ttu.edu/security
IT Services:
www.depts.ttu.edu/infotech/itlinks.php
Software Downloads:
www.eraider.ttu.edu
24x7 Online IT Help Resource askIT:
www.askIT.ttu.edu
ACADEMIC RESOURCES
AT TEXAS TECH
Information Technology (IT)
The IT Division provides a variety of
computing resources for TTU, including
student computing facilities, software site
licenses, and more. (See link below for a
complete list.) Additionally, the TTU Office
of the CIO provides other educational
resources to raise cybersecurity awareness
for the campus as part of the Cybersecurity
Awareness Program. For more information
about IT at TTU, please visit:
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 7
ACADEMIC INFORMATION
*Please consult the Undergraduate Catalog
at www.depts.ttu.edu/officialpublications for
the most up-to-date, accurate information
about items in this section.
Academic Integrity: Texas Tech is strongly
committed to upholding standards of
academic integrity. Disciplinary sanctions
can range from a reprimand to suspension
dependent upon the academic misconduct
that occurs. See the Undergraduate Catalog
for additional information.
Classification: First-year 0-29 hours
completed; sophomore 30-59 hours
completed; junior 60-89 hours completed;
senior 90 hours - completion of degree
requirements.
increase students’ academic preparedness
and that, in turn, raises the likelihood for
academic success. Those areas are:
The Learning Center (LC)
Supplemental Instruction (SI)
Programs for Academic Development and
Retention (PADR)
Texas Success Initiative (TSI).
www.soar.ttu.edu | 806.742.3664
Undergraduate Writing Center
The Undergraduate Writing Center assists
students in all disciplines with all types of
writing projects, from course assignments
to personal writing tasks. Consultants are
available both onsite and online and may
assist students at any stage of the writing
process. The center also offers workshops
and online handouts that address common
writing concerns, as well as a variety of
instructional videos.
uwc.ttu.edu | 806.742.2476, ext. 2
University Advising - EXPLORE
University Advising - EXPLORE helps students
explore majors and validate choices based
on active and informed decision-making
strategies. The professional advisors
engage students in creating academic
plans that align with their academic, social,
and professional goals. Services include:
major exploration, campus resources, and
semester planning.
www.advising.ttu.edu
University Libraries
The University Libraries includes the
University Library, the Southwest Collection/
Special Collections Library, and the
Architecture Library. The University Library is
open extended hours during each semester,
and 24/7 during finals. Personal Librarians
are dedicated to each major and can assist
patrons via email, chat, phone and one-on-
one.
www.library.ttu.edu
texas tech fun fact
“Guns Up” is a widely recognized greeting of one
Red Raider to another!
GUNS UP!
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
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Dropping A Class: The dates that a class
may be dropped after initial registration
are available online at MyTech, and in the
academic calendar. Students are limited by
state law to six drops in their undergraduate
career (across all institutions attended). See
the Undergraduate Catalog for additional
information.
Grade Reports: Final and midterm grades
are not mailed to anyone. All final and
midterm grades may be seen on Raiderlink
(www.raiderlink.ttu.edu) and accessed by
the student with their eRaider/password.
Withdrawal: Withdrawing is a student-
initiated process that results in ALL courses
being dropped for a specific term. Students
can choose to withdraw for various
reasons and will remain fully admitted to
the University. Once a withdrawal form is
submitted it will process in 72 hours and
bears no impact on their GPA. Students
may submit a withdrawal form online or in
person with the Registrar’s Office in West
Hall Room 103.
Withdrawal Website:
www.depts.ttu.edu/registrar/withdrawal_
information.php
texas tech fun fact
THE CAROL OF LIGHTS
Did you know in 1959, The Carol of the Lights
tradition began and is celebrated at the end of the
Fall semester?
The entire Carol of Lights celebration is planned and
executed each year by the student-run Residence
Hall Association
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 9
Academic Testing Services
Provides testing options that assist students
at all levels of their academic progression.
Programs include: Credit By Exam (CLEP),
Distance exam proctoring, TEAS exams
for nursing admissions, TSI Assessment,
classroom make-up exams and testing
accommodations for eligible students with
disabilities. Please visit our website for
additional program information.
214 West Hall | www.depts.ttu.edu/testing
806.742.3671
Bookstore
The bookstore is located inside the Student
Union Building. The bookstore offers new
and used textbooks, textbook rentals, digital
textbooks, and they price match too.
Center for Campus Life
Offers programs that focus on the student
support, transition and engagement
opportunities. Programs include:
• Raider Red’s Food Pantry
• Student Organizations
• Fraternity and Sorority Life
• Student Leadership
• Volunteer Opportunities
• Spirit Programs
• Red to Black Peer Financial Coaching
www.campuslife.ttu.edu | 806.742.5433
Center for Transformative Undergraduate
Experiences (TrUE) TrUE is here to help
TRANSFORM YOUR DEGREE at Texas Tech.
Through programs like the TrUE Scholars,
Undergraduate Research & Creative Activities
Project Funding, and Raider Service Breaks,
we work to equip students with the funding,
experiential learning, and targeted support
they need to set themselves apart for
future opportunities like graduate school,
professional school, and the job market.
www.true.ttu.edu 806.742.1095
Campus Dining
Hospitality Services features a variety of
dining locations at Texas Tech University,
making it easy for Red Raiders to pop in for
breakfast, lunch, or dinner, pick up a Grab-
N-Go item or just grab an energizing snack.
Dining Plans make it easy for Red Raiders to
dine at an all-you-care-to-eat venue, express
kiosks, food courts, mini-markets, national
brands, and retail outlets across campus.
www.hospitality.ttu.edu
806.742.1360 | @EatAtTexasTech
Office for Student Civil Rights and Sexual
Misconduct
The Office for Student Civil Rights and Sexual
Misconduct provides a safe place to report
instances of sexual assault, stalking, dating
violence, domestic violence, discrimination,
and harassment, ensuring students
have immediate access to individualized
supportive measures and the opportunity
to facilitate resolutions. Visit our website to
learn more about how we assist students
and promote a safe campus community!
www.titleix.ttu.edu | 806.742.7233
Office of LGBTQIA Education & Engagement
Provides facilitation and leadership of
programming and advocacy efforts aimed
at strengthening the lesbian, gay, bisexual,
transgender, queer, intersex, and asexual
(LGBTQIA) community.
www.lgbtqia.ttu.edu | 806.742.5433
Office of Student Conduct
Responsibly maintains an educational
environment conducive to learning through
the administration of the Code of Student
Conduct. Allegations addressed include:
academic and general behavioral violations.
The Code of Student Conduct can be found
at www.depts.ttu.edu/dos/handbook.
www.studentconduct.ttu.edu
806.742.1714
Orientation Services
We assist students as they move from
being admitted to enrolling in classes
student
services
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
10
and beginning their career at Texas Tech.
Programs include:
• Admitted Student Tasklist
• Red Raider Orientation
• Red Raider Camp
www.redraiderorientation.ttu.edu
@TexasTechRRO
www.redraidercamp.ttu.edu
@RedRaiderCamp
Raider Assistance Program
The Raider Assistance Program (RAP)
provides a safe and confidential place for
Texas Tech University students to address
questions and concerns they have regarding
alcohol and drugs. RAP services include
alcohol and drug assessment, education,
and treatment referral. Call to schedule an
appointment. 806.743.2848
University Recreation
At Texas Tech University, University
Recreation is the primary destination for the
Red Raider campus community to engage
in fitness, leadership, leisure, recreation,
social, and wellness-orientated programs,
and services. Combining state of the art
indoor and outdoor recreation facilities with
the very best in specialized activities and
events, we believe URec has something for
each student! Additionally, URec employs
over 400 students each year and has been
recognized and voted a top location on
campus to work! To learn more about
specific programs and services provided
please utilize our department website and
social media platforms.
www.urec.ttu.edu | 806.742.3351
Social media @TTURecSports
Risk Intervention & Safety Education (RISE)
Provide education and services in the
following areas: Alcohol and Other Drugs,
Healthy Relationships, Violence Prevention
& Response, Suicide Prevention, Stress
Management, and Wellness. New students
are required to complete Voices for Change,
an online prevention course that addresses
common concerns for college students.
www.rise.ttu.edu | 806.742.2110
Student Counseling Center
Offers a variety of mental health services to
help students succeed in both their personal
and academic efforts. counseling.ttu.edu
806.742.3674
Student Disability Services
Provides a variety of accommodations and
services for individuals with all disabilities
www.studentdisability.ttu.edu
806.742.2405
TECHniques Center
Provides supplemental academic support
services for students with LDs, ADHD, and
ASD, fee-for-service.
http://www.depts.ttu.edu/techniques/
806.742.1822
Student Government Association
The Student Government Association
encourages student involvement and
provides opportunities to develop a lifetime
relationship with Texas Tech University for
each student.
www.sga.ttu.edu | 806.742.3631
Student Health Services (SHS)
The primary care clinic for the students of
Texas Tech University located on campus.
The clinic is staffed with physicians, nurse
practitioners, physician assistants, clinical
psychologists and counselors all serving a
variety of healthcare needs. Student Health
accepts most major insurances and offers
significant discounts for self-pay students
making quality healthcare accessible and
affordable for all Red Raiders.
www.depts.ttu.edu/studenthealth
806.743.2848
Student Legal Services (SLS)
Provides various legal services to currently
enrolled students. Common services for
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 11
first-year students include lease reviews and
mini estate planning packets. Please call for
an appointment.
www.depts.ttu.edu/sls/ | 806.742.3289
The Student Activities Board (SAB)
The Student Activities Board (SAB),
sponsored through Student Union &
Activities, provides events and programs for
students all year long. These activities are all
FREE for students and include events such
as RaiderGate: A Student Tailgate Tradition,
Homecoming Week, game nights, comedians
and musicians as well as novelty items and
various community outreach opportunities.
www.sab.ttu.edu | 806.742.4708
Social media @TexasTechSAB
Toreador Media
Toreador Media, located in the Media and
Communication building rotunda, publishes
daily digital media at www.dailytoreador.
com and the weekly student newspaper,
The Daily Toreador. Toreador Media
employs 30-50 students each semester as
collegiate editors, reporters, photographers,
videographers, graphic designers, print and
digital advertising account executives, and
delivery staff. Many employees are students
in the College of Media & Communication,
while many study other disciplines. Students
interested in the fields of advertising,
journalism, marketing, public relations,
photography, and broadcast are encouraged
to apply for positions on The Daily Toreador
digital and print staffs by visiting
www.dailytoreador.com.
Transition and Engagement
We connect students to campus resources
that will assist them intheir transition to
Texas Tech, both in and out of the classroom.
Programs include:
• Red Raider Welcome
• Hub City Fest
• Raider Roundup
• Tech Leadership Institute
• Transfer Connection
www.studentengagement.ttu.edu
@ttuengagement | 806.742.2993
University Career Center
Assists students and alumni with career
development and education, including
document critiques, career assessments
and exploration, and job search strategies.
Through the UCC, students and alumni have
access to various online job boards and job
search tools. We host multiple career fairs
each semester and offer webinars related
to career development. The Career Closet
is open to current students in need of
business professional clothing for job and
internship interviews and other professional
development opportunities.
www.careercenter.ttu.edu | 806.742.2210
University ID/Raider Card Office
A student’s University ID card, most commonly
called RaiderCard, is one card with many
uses around campus. The ID card serves as
a student’s photo identification on campus,
allows access to countless services and
buildings, and accommodates a student’s
dining plan and their RaiderCash account. The
first ID a student receives will incur a one-
time charge of $25 their tuition. This charge
covers the cost of ID production and use of the
ID in conjunction with campus services and
activities. Replacement IDs are $20.
www.raidercard.ttu.edu
University Student Housing
University Student Housing offers a variety of
living options and provides convenient and
affordable housing for over 8,000 students.
Some benefits to living on campus are Learning
Communities which provide students with
the opportunity to live with others of similar
interests or majors, FREE residential tutoring,
and student involvement opportunities with
organizations such as Hall Complex Councils
and the Residence Halls Association.
www.housing.ttu.edu | 806.742.2661
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12
EMERGENCIES............................................................................................ 911
Police (non-emergency)...........................................................806-775-2865
Fire Dept. (non-emergency).....................................................806-775-2632
Texas Dept. of Public Safety.....................................................806-472-2800
Driver License Dept..................................................................806-472-2800
Sheriff’s Department.................................................................806-775-1400
RED CROSS.................................................................................806-765-8534
HOSPITALS:
Covenant..................................................................................806-725-0000
Covenant Women’s & Children’s..............................................806-725-0000
Grace Clinic..............................................................................806-744-7223
University Medical Center........................................................806-775-8200
UTILITIES:
Lubbock Power & Light............................................................806-775-2509
Xcel Energy..............................................................................800-895-4999
South Plains Electric Coop.......................................................806-775-7732
Atmos Energy...........................................................................888-286-6700
CAMPUS SAFETY
The following safety programs are available
to Texas Tech University students, faculty,
and staff:
*In the event of a campus emergency,
please be sure to follow official channels
of communication to receive the most
accurate information. Recommended
Official Channels: TechAlert, emergency.ttu.
edu, and the Lubbock & Texas Tech Police
Departments.
Blue Light emergency phones are placed
throughout the Texas Tech University
campus. When an emergency telephone is
picked up, the Texas Tech Police Department
will answer and immediately know the
location from which the call is being placed.
www.ttu.edu/emergency
Make sure your student enters and updates
their information in Texas Tech’s Emergency
Notification Database at this website:
www.ttu.edu/emergencyalert. This secure
database will only be used to deliver safety
and emergency messages to student phone
numbers and emails. Up to four numbers
can be entered and one can be designated
for TTY/TDD messaging for the hearing
impaired. The system is tested twice a year
during the fall and spring semesters.
Crime Prevention Officers with the Texas
Tech Police Department provide programs
on acquaintance rape, sexual assault,
personal safety, alcohol/drug awareness,
DWI, burglary/ theft prevention, harassment
and suicide prevention/intervention. They
are available to address any faculty, staff, or
student’s needs. For further information call
806.742.3931.
Raider Ride is a shuttle service that runs
seven days a week from 6 p.m. to last call at
2:45 a.m. Students request a ride through
the TapRide app or by calling 806.742.RIDE.
Rides are free if they start or end on the TTU
campus and have a flat rate of $5 per rider
for trips that both start and end off campus.
9-911 or 911 emergency telephone service
provides immediate access to emergency
personnel. On campus dial 9-911 or off
campus dial 911.
The University Student Housing Guard
program maintains the safety and security
within Texas Tech’s residence halls.
The guards serve students from 10:00
p.m. to 6:00 a.m. and have direct radio
communication with the Texas Tech Police
Department. For more information, call
University Student Housing at 806.742.2661.
IMPORTANT
LUBBOCK
PHONE
NUMBERS
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 13
texas tech fun fact
VICTORY BELLS
In 1936 Texas Tech received victory bells as a class
gift and rang for the first time at the 1936 class’s
graduation.
Did you know the Victory Bells consist of one large
and one small bell, which combined weighed 1,200
pounds? These bells hang in the east tower of the
Administration Building.
IN CASE OF EMERGENCY
How to be sure Texas Tech can reach you
if an emergency arises regarding your
student.
Check with your student to make sure that
the emergency contact information listed in
the MyTech Student Information System is
correct and complete. Your student may do
so by logging on the web at www.raiderlink.
ttu.edu with their eRaider and password.
How to be sure you can reach your student
if an emergency arises and you need to
make contact:
Parents need to request the following from
their students:
• If living in a residence hall, the hall office 		
phone number
• Student’s work phone number
• Student’s class schedule each semester
• The phone number of a friend not living 		
with the student
• The phone number of a neighbor or
roommate
In case of emergency (i.e. family illness
or death), if you have been unable to
reach the student or to leave a message,
you may call the Office of the Dean of
Students at 806.742.2984. Office hours are
8:00 a.m. to 5:00 p.m. Monday through
Friday. Information you will be required to
provide in addition to the circumstances
of the emergency includes: the student’s
name, Texas Tech R number, and the phone
number you wish them to call to receive the
emergency message. The Office of the Dean
of Students will make an attempt to reach
the student to relay the message.
If an emergency occurs after office hours,
other phone numbers are:
Texas Tech Police Department: 806.742.3931
Lubbock Police Department: 806.775.2865
OFF-CAMPUS LIVING
Lubbock offers many apartment complexes
designed for student life and rental homes
for students. Student Legal Services
(806.742.3289) offers lease review and
assistance with rental issues. Rental
insurance is recommended, in case of theft
of or damage to personal property. Students
living or visiting off campus should also
be aware of city regulations concerning
noise, underage drinking, and parking. Loud
parties often result in Lubbock Police being
dispatched to the location, where they issue
tickets for underage drinking to any minor
present (whether they were drinking or not).
emergency
information
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
14
FAFSA
Scholarships
Grants
Student Loans
Student employment
Student Financial Aid and
Scholarships
806.742.3681
Find your advisor here:
www.depts.ttu.edu/finan-
cialaid/myadvisor
www.financialaid.ttu.edu
• Entering and current students are encouraged
to complete the Free Application for Federal
Student Aid (FAFSA) www.fafsa.gov starting
October 1st for the following academic year
• Students may always check their financial aid
status at www.raiderlink.ttu.edu.
• Current students are invited to complete the
TTU Competitive scholarship application every
year from October 1st – February 1st.
• Student Employment opportunities are
available beginning August 1st of each year at
ttu.studentemployment.ngwebsolutions.com
Questions about: Contact: Tips:
PAYING FOR COLLEGE
When it comes to paying for college, there are four areas at Texas Tech who can help.
For more information about these offices and resources they provide, please visit their websites.
Scholarships Student Financial Aid and
Scholarships
806.742.3144
scholarships@ttu.edu
www.scholarships.ttu.edu
Current students are invited to complete the
TTU Competitive scholarship application before
the February 1st deadline.
The application will open on October 1st at
www.scholarships.ttu.edu.
Paying the bill,
tuition and
fees, 1098T
forms, third
party sponsor
agreements,
exemptions
and waivers
Student Business Services
806.742.3272
sbs@ttu.edu
www.sbs.ttu.edu
TTU students access their bills via the eBill
system. Your student can set you up as an
authorized user so you can view/pay the bill. Visit
www.sbs.ttu.edu for instructions under “eBill
How-to-Guides.”
• Payment can be made online at any time via
debit or credit card or eCheck. We also accept
personal checks or cash in our office.
• Payment plans are available via the eBill system.
• 1098-T forms will be available online via the
student’s Raiderlink portal if the student has
elected the Global Electronic Consent (GEC).
Online forms will be available by January 31st.
If a student has not elected GEC then a paper
form will be mailed to the student’s permanent
address on file, no earlier than January 31st.
Creating a budget,
savings, maximizing
financial aid
Red to Black Peer Financial
Coaching
806.742.9781
www.r2b.ttu.edu
• Red to Black Peer Financial Coaching offers
peer-to-peer financial coaching to students. We
provide individual coaching sessions and group
presentations on topics such as creating spending
plans, the importance of starting to save early,
maximizing financial aid (including student loans),
how to choose employee benefits and establishing
and wisely using credit.
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 15
texas tech fun fact
The Will Rogers Statue is draped
with red crepe paper for home foot-
ball games.
The statue of Rogers and Soapsuds is
one of four in the United States
WILL ROGERS AND SOAPSUDS
TRANSPORTATION
AND PARKING
Transportation & Parking Services manages
and maintains parking areas on the Texas
Tech campus. All vehicles parking on the
Texas Tech campus Monday through Friday
from 7:30 a.m. to 5:30 p.m. must have a
permit. Students manage their permits,
registered vehicles, and citations through My
Parking Account, available at
www.parking.ttu.edu.
parking@ttu.edu | 806.742.PARK (7275)
Student Parking: Students living in a
residence hall may purchase a parking permit
for the lot assigned to their residence hall or
in the Flint Avenue Parking Facility. Permits
may be purchased as soon as a housing
assignment is confirmed. Students living off
campus who plan to commute and park on
campus must purchase a commuter parking
permit.
Purchase permits at www.parking.ttu.edu.
Visitor Parking: Family members and guests
visiting campus should stop by a campus
entry station to obtain a visitor permit. Entry
station attendants provide maps, directions,
and any other needed information to visitors.
If the entry station is not open, parking will
be controlled by signage, and feel free to park
in a visitor space. Visitor parking maps are
available at www.parking.ttu.edu.
Bicycle Registration: Free bicycle registration
for students is offered through My Parking
Account, available at www.parking.ttu.edu.
Bus System: Buses run on scheduled
routes from roughly 7:30 a.m. to 7 p.m.
Monday through Friday. To see maps, visit
transportation.ttu.edu.
Raider Ride: Raider Ride is a shuttle service
that runs seven days a week from 6 p.m.
to last call at 2:45 a.m. Students request a
ride through the TapRide app or by calling
806.742.RIDE. Rides are free if they start or
end on the TTU campus and have a flat rate
of $5 per rider for trips that both start and
end off campus.
2022 - 2023 Parent & Family Guide
TEXAS TECH UNIVERSITY
16
Disability Parking: Students parking in an
ADA space on campus need (1) a state-
issued placard and (2) a TTU permit. Short-
term assistance parking is also available for
students with injuries that affect mobility.
Additional information can be found at www.
depts.ttu.edu/parking/SharedPages/ADA.php
Motorist Assistance: The Motorist Assistance
Program (MAP) provides free assistance to
anyone on campus 24 hours a day, seven days
a week. MAP can air up a tire, give a gallon
of gas, jump start a vehicle, or unlock vehicle
doors. Call 806.742.MAPP if one of its four
services is needed.
Lime Scooters and E-Bikes: Lime scooters and
e-bikes are available throughout campus. The
cost is $1 to unlock and $.15 for every one
minute of riding.
2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 17
THINGS TO DO WHEN
VISITING TEXAS TECH
The Museum of Texas Tech University offers
permanent and visiting exhibitions of art,
history, paleontology, textiles, and other
fascinating collections. The adjacent National
Ranching Heritage Center is a 27-acre
complex seven galleries emphasizing Western
history, art and artifacts and 50 ranching
structures dating from 1780s to the 1950s.
www.nrhc.ttu.edu.
The Texas Tech University System’s Public
Art Collection enriches the lives of students
and visitors by presenting art that is broadly
accessible and free to all. Maps of art
locations and information are available
downloading ArTTrek our official public art
app, or by visiting texastech.edu/publicart.
The Presidential Lecture Series offers
opportunities from classical music to modern
dance performances, from thought provoking
lectures by public intellectuals to those of
authors and poets. The Presidential Lecture
& Performance Series provides engaging
entertainment and learning opportunities for
the Texas Tech campus and community alike.
Visit https://www.ttu.edu/administration/
president/lectureseries/ for upcoming
performances.
The Texas Tech School of Music and the Texas
Tech School of Theatre and Dance both offer
performances throughout the year. Visit
www.music.ttu.edu and www.theatre.ttu.edu
for current performances.
Texas Tech Athletics information can be
found at www.texastech.com
Other events and activities at Texas Tech can
be found at events.ttu.edu
For Lubbock events and hotel information,
please contact Visit Lubbock or visit them
online at www.visitlubbock.org.
texas tech fun fact
This piece was specifically designed with “motion
lines” to create the illusion of a woman athlete
running as you pass by.
RUN, by Simon Donovan and
Ben Olmstead

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Guide-English-2022.pdf

  • 1. PARENT & FAMILY PARENT & FAMILY GUIDE GUIDE 2022-2023
  • 2. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 1 TABLE OF CONTENTS Dates and policies subject to change 2 Meet Our Team 3 Parent & Family Relations 4 Programs and Services 5 Important Web Sites 5 Sending Mail to Your Student 6 Academic Resources 7 Academic Information 9 Student Services 12 Campus Safety 13 Emergency Information 14 Paying for College 15 Parking and Transporation 17 Things to Do When Visiting Texas Tech
  • 3. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 2 MEET OUR TEAM What do you think makes Texas Tech great? Texas Tech University is a place where you can be a student, involved in day to day decisions, participate in extra-curricular activities and research. It’s a place that encourages and supports individuals’ growth and development. Texas Tech is a FAMILY. ELIZABETH MASSENGALE Title: Managing Director and Assistant Dean of Students Years at Texas Tech: 22 From: Midland, TX CHRISTINE SELF Title: Director, Family Outreach and Engagement Years at Texas Tech: 26 From: Lubbock, TX MORGAN CHAVEZ-BRANNON Title: Administrator Years at Texas Tech: 9 From: Albuquerque, NM VERONICA CAMARILLO Title: Coordinator Years at Texas Tech: 15 From: Brady, TX Why do you love being a Red Raider? I love being a Red Raider because of the spirit of community at Texas Tech. Red Raiders care about each other and share a unique perspective that comes from our experiences living, learning, and working in a fun and supportive environment. Why do you love being a Red Raider? I love being a Red Raider because there’s a strong sense of being a huge family. I love when my parents call while they’re traveling to say that a stranger came up with a huge grin on their face just to say “Wreck ‘Em!” because they saw the Double T or Raider Red on their clothes. What is your favorite memory at Texas Tech? My favorite memory at Texas Tech is when I attended the UT Longhorns football game back in 2008. It was a close game till the very end when we scored a touchdown to take the win. It was a victory to always remember! A MESSAGE FROM PARENT AND FAMILY RELATIONS We hope this Guide will provide you with useful resources to support your Red Raider throughout their education at Texas Tech University. We look forward to connecting with you and partnering alongside you throughout this exciting journey!
  • 4. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 3 PARENT AND FAMILY RELATIONS It is our goal to provide information and resources that will help you stay informed about opportunities, services, and programs at Texas Tech, learn more about how to support your student, and connect with other Texas Tech parents and families. We encourage all parents and family members with questions or concerns to call and let us help. 806.742.3630 www.parent.ttu.edu parent@ttu.edu For more than two decades, Parent and Family Relations has been dedicated to student success by engaging parents and family members as active partners in supporting student success at Texas Tech University. Parent and Family Relations enables parents and family members to stay informed, ask questions, maintain a close connection to their students’ community, and become positively involved. CONNECT WITH US connect with your student @TTUPFR
  • 5. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 4 THE TEXAS TECH PARENTS ASSOCIATION (TECH PARENTS) Since 1956, the Texas Tech Parents Associ- ation (Tech Parents) has been dedicated to serving parents and families of all Texas Tech students. The mission of the Tech Parents is to strengthen the relationship between Texas Tech University and parents, enhance the parent and student experience, and to foster the academic and personal growth of students. An incorporated non-profit organi- zation, Tech Parents is financed by contribu- tions and memberships. Tech Parents serves as a forum for parents, families, students, faculty, staff, and the University to exchange information and to encourage parent par- ticipation and involvement. Participating in a local chapter of Tech Parents is a great way to connect with Texas Tech parents and families in your community. Contact Us parents@ttpa.org www.texastechparents.org www.facebook.com/TechParents PROGRAMS AND SERVICES PROVIDED BY TECH PARENTS Road Raiders Safe Travel Parent Network: A list of Tech Parents members from across the state and nation who can assist Texas Tech students and family while traveling. View the list at www.texastechparents.org. Family Weekend: Family Weekend is a great time to visit campus and enjoy a festive weekend of events. The Family Weekend 2022 football game will be October 29th, 2022. Ticket sales and details will be posted at www.texastechparents. org. Hotels sell out early, so make your reservations soon. Parent Ambassadors: The Parent Ambassador program offers support at events sponsored by Tech Parents or the University and sustains ties to the university while offering support to parents of prospective students. PROGRAMS AND SERVICES PROVIDED BY PARENT & FAMILY RELATIONS Parent and Family eNews: Free monthly newsletter that contains information to keep parents and family members informed of upcoming campus due dates, opportunities for students, and campus events. Register at www.parent.ttu.edu. Webinar Series: Timely webinars to help you learn how to support your Red Raider’s success. Family Programs: Parent and Family Relations encourages families to visit their students throughout their time at Texas Tech. Some of the events we promote and host include: Family Weekend in the Fall, Sibling Saturday in the Spring, and Family Days throughout the year. Scholarships and Awards: Parent and Family Relations offers scholarships for undergraduate and graduate students as well awards that support the Raider Relief Fund, research, and recognize family involvement.
  • 6. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 5 ADDRESSES, MAIL AND PACKAGES Mail is delivered directly to each residence hall or complex and posted in their mailboxes. The box number corresponds with the room or apartment number in each hall or complex. For a complete list of physical addresses and for various delivery services, please visit www.depts.ttu.edu/housing/halls/ generalmail.php FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA) What is FERPA? Federal law that pertains to the release of and access to educational records • FERPA applies to personally identifiable information in educational record Texas Tech University posts midterm grades for first-year students only and final grades for all students on RaiderLink (www.raiderlink.ttu.edu). Printed grade reports are not mailed. HOME PAGES: www.texastech.edu, www.ttu.edu ACADEMIC CALENDAR: www.depts.ttu.edu/officialpublications/calendar/ PARENT AND FAMILY RELATIONS: www.parent.ttu.edu UNIVERSITY STUDENT HOUSING: www.housing.ttu.edu HOSPITALITY SERVICES: www.hospitality.ttu.edu FINANCIAL AID: www.financialaid.ttu.edu IT DIVISION: www.itts.ttu.edu, www.helpdesk.ttu.edu STUDENT INFORMATION SYSTEM: MyTech – www.raiderlink.ttu.edu STUDENT BUSINESS SERVICES: www.sbs.ttu.edu CAMPUS MAP: www.ttu.edu/campusmap DAILY TOREADOR: www.dailytoreador.com ATHLETICS: www.texastech.com ALUMNI ASSOCIATION: www.TexasTechAlumni.org IMPORTANT WEB SITES Sample U.S.P.S. Address Raider Red 302 Bledsoe - TTU Lubbock, TX 79406-0016 Sample U.P.S. Address Raider Red 302 Bledsoe - TTU 2508 Broadway Lubbock, TX 79406 • Allows your student to release information to a designated individual • You can call the Office of the Registrar at 806.742.3661 for assistance accessing grades via a copy of the final transcript • Allows appropriate offices to release specific information about the student to the person(s) the student designates on the waiver Learn more about FERPA at the Registrar’s website: • www.depts.ttu.edu/registrar/ Academic_ Information.php • www.ed.gov/policy/gen/guid/fpco FERPA WAIVER sending mail to your student
  • 7. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 6 Math Tutoring The Tutoring & Study Center is a free tutoring service provided by the Department of Mathematics and Statistics. Located in Room 106 on the first floor of the Math Building, the TSC is open to all students enrolled at Texas Tech. Students are welcome to stop by anytime during all operating hours (no appointment necessary). 806.742.2566 Study Abroad Texas Tech University offers a comprehensive range of academic programs located in more than 50 countries. Qualified students may study abroad for varying lengths of time - from a brief summer session to a full academic year. Our international programs include internships, service-learning experiences, research opportunities, foreign language courses, and courses taught in English that fulfill degree requirements. Travel-based and virtual international experiences are available. www.studyabroad.ttu.edu. Support Operations for Academic Retention (SOAR) Support Operations for Academic Retention offers academic support services that promote student success in attaining their academic goals. All areas under SOAR aim to TTU IT Division Website: www.it.ttu.edu Cybersecurity Awareness Program: www.cybersecurity.ttu.edu IT Security Policies: www.infotech.ttu.edu/security IT Services: www.depts.ttu.edu/infotech/itlinks.php Software Downloads: www.eraider.ttu.edu 24x7 Online IT Help Resource askIT: www.askIT.ttu.edu ACADEMIC RESOURCES AT TEXAS TECH Information Technology (IT) The IT Division provides a variety of computing resources for TTU, including student computing facilities, software site licenses, and more. (See link below for a complete list.) Additionally, the TTU Office of the CIO provides other educational resources to raise cybersecurity awareness for the campus as part of the Cybersecurity Awareness Program. For more information about IT at TTU, please visit:
  • 8. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 7 ACADEMIC INFORMATION *Please consult the Undergraduate Catalog at www.depts.ttu.edu/officialpublications for the most up-to-date, accurate information about items in this section. Academic Integrity: Texas Tech is strongly committed to upholding standards of academic integrity. Disciplinary sanctions can range from a reprimand to suspension dependent upon the academic misconduct that occurs. See the Undergraduate Catalog for additional information. Classification: First-year 0-29 hours completed; sophomore 30-59 hours completed; junior 60-89 hours completed; senior 90 hours - completion of degree requirements. increase students’ academic preparedness and that, in turn, raises the likelihood for academic success. Those areas are: The Learning Center (LC) Supplemental Instruction (SI) Programs for Academic Development and Retention (PADR) Texas Success Initiative (TSI). www.soar.ttu.edu | 806.742.3664 Undergraduate Writing Center The Undergraduate Writing Center assists students in all disciplines with all types of writing projects, from course assignments to personal writing tasks. Consultants are available both onsite and online and may assist students at any stage of the writing process. The center also offers workshops and online handouts that address common writing concerns, as well as a variety of instructional videos. uwc.ttu.edu | 806.742.2476, ext. 2 University Advising - EXPLORE University Advising - EXPLORE helps students explore majors and validate choices based on active and informed decision-making strategies. The professional advisors engage students in creating academic plans that align with their academic, social, and professional goals. Services include: major exploration, campus resources, and semester planning. www.advising.ttu.edu University Libraries The University Libraries includes the University Library, the Southwest Collection/ Special Collections Library, and the Architecture Library. The University Library is open extended hours during each semester, and 24/7 during finals. Personal Librarians are dedicated to each major and can assist patrons via email, chat, phone and one-on- one. www.library.ttu.edu texas tech fun fact “Guns Up” is a widely recognized greeting of one Red Raider to another! GUNS UP!
  • 9. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 8 Dropping A Class: The dates that a class may be dropped after initial registration are available online at MyTech, and in the academic calendar. Students are limited by state law to six drops in their undergraduate career (across all institutions attended). See the Undergraduate Catalog for additional information. Grade Reports: Final and midterm grades are not mailed to anyone. All final and midterm grades may be seen on Raiderlink (www.raiderlink.ttu.edu) and accessed by the student with their eRaider/password. Withdrawal: Withdrawing is a student- initiated process that results in ALL courses being dropped for a specific term. Students can choose to withdraw for various reasons and will remain fully admitted to the University. Once a withdrawal form is submitted it will process in 72 hours and bears no impact on their GPA. Students may submit a withdrawal form online or in person with the Registrar’s Office in West Hall Room 103. Withdrawal Website: www.depts.ttu.edu/registrar/withdrawal_ information.php texas tech fun fact THE CAROL OF LIGHTS Did you know in 1959, The Carol of the Lights tradition began and is celebrated at the end of the Fall semester? The entire Carol of Lights celebration is planned and executed each year by the student-run Residence Hall Association
  • 10. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 9 Academic Testing Services Provides testing options that assist students at all levels of their academic progression. Programs include: Credit By Exam (CLEP), Distance exam proctoring, TEAS exams for nursing admissions, TSI Assessment, classroom make-up exams and testing accommodations for eligible students with disabilities. Please visit our website for additional program information. 214 West Hall | www.depts.ttu.edu/testing 806.742.3671 Bookstore The bookstore is located inside the Student Union Building. The bookstore offers new and used textbooks, textbook rentals, digital textbooks, and they price match too. Center for Campus Life Offers programs that focus on the student support, transition and engagement opportunities. Programs include: • Raider Red’s Food Pantry • Student Organizations • Fraternity and Sorority Life • Student Leadership • Volunteer Opportunities • Spirit Programs • Red to Black Peer Financial Coaching www.campuslife.ttu.edu | 806.742.5433 Center for Transformative Undergraduate Experiences (TrUE) TrUE is here to help TRANSFORM YOUR DEGREE at Texas Tech. Through programs like the TrUE Scholars, Undergraduate Research & Creative Activities Project Funding, and Raider Service Breaks, we work to equip students with the funding, experiential learning, and targeted support they need to set themselves apart for future opportunities like graduate school, professional school, and the job market. www.true.ttu.edu 806.742.1095 Campus Dining Hospitality Services features a variety of dining locations at Texas Tech University, making it easy for Red Raiders to pop in for breakfast, lunch, or dinner, pick up a Grab- N-Go item or just grab an energizing snack. Dining Plans make it easy for Red Raiders to dine at an all-you-care-to-eat venue, express kiosks, food courts, mini-markets, national brands, and retail outlets across campus. www.hospitality.ttu.edu 806.742.1360 | @EatAtTexasTech Office for Student Civil Rights and Sexual Misconduct The Office for Student Civil Rights and Sexual Misconduct provides a safe place to report instances of sexual assault, stalking, dating violence, domestic violence, discrimination, and harassment, ensuring students have immediate access to individualized supportive measures and the opportunity to facilitate resolutions. Visit our website to learn more about how we assist students and promote a safe campus community! www.titleix.ttu.edu | 806.742.7233 Office of LGBTQIA Education & Engagement Provides facilitation and leadership of programming and advocacy efforts aimed at strengthening the lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) community. www.lgbtqia.ttu.edu | 806.742.5433 Office of Student Conduct Responsibly maintains an educational environment conducive to learning through the administration of the Code of Student Conduct. Allegations addressed include: academic and general behavioral violations. The Code of Student Conduct can be found at www.depts.ttu.edu/dos/handbook. www.studentconduct.ttu.edu 806.742.1714 Orientation Services We assist students as they move from being admitted to enrolling in classes student services
  • 11. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 10 and beginning their career at Texas Tech. Programs include: • Admitted Student Tasklist • Red Raider Orientation • Red Raider Camp www.redraiderorientation.ttu.edu @TexasTechRRO www.redraidercamp.ttu.edu @RedRaiderCamp Raider Assistance Program The Raider Assistance Program (RAP) provides a safe and confidential place for Texas Tech University students to address questions and concerns they have regarding alcohol and drugs. RAP services include alcohol and drug assessment, education, and treatment referral. Call to schedule an appointment. 806.743.2848 University Recreation At Texas Tech University, University Recreation is the primary destination for the Red Raider campus community to engage in fitness, leadership, leisure, recreation, social, and wellness-orientated programs, and services. Combining state of the art indoor and outdoor recreation facilities with the very best in specialized activities and events, we believe URec has something for each student! Additionally, URec employs over 400 students each year and has been recognized and voted a top location on campus to work! To learn more about specific programs and services provided please utilize our department website and social media platforms. www.urec.ttu.edu | 806.742.3351 Social media @TTURecSports Risk Intervention & Safety Education (RISE) Provide education and services in the following areas: Alcohol and Other Drugs, Healthy Relationships, Violence Prevention & Response, Suicide Prevention, Stress Management, and Wellness. New students are required to complete Voices for Change, an online prevention course that addresses common concerns for college students. www.rise.ttu.edu | 806.742.2110 Student Counseling Center Offers a variety of mental health services to help students succeed in both their personal and academic efforts. counseling.ttu.edu 806.742.3674 Student Disability Services Provides a variety of accommodations and services for individuals with all disabilities www.studentdisability.ttu.edu 806.742.2405 TECHniques Center Provides supplemental academic support services for students with LDs, ADHD, and ASD, fee-for-service. http://www.depts.ttu.edu/techniques/ 806.742.1822 Student Government Association The Student Government Association encourages student involvement and provides opportunities to develop a lifetime relationship with Texas Tech University for each student. www.sga.ttu.edu | 806.742.3631 Student Health Services (SHS) The primary care clinic for the students of Texas Tech University located on campus. The clinic is staffed with physicians, nurse practitioners, physician assistants, clinical psychologists and counselors all serving a variety of healthcare needs. Student Health accepts most major insurances and offers significant discounts for self-pay students making quality healthcare accessible and affordable for all Red Raiders. www.depts.ttu.edu/studenthealth 806.743.2848 Student Legal Services (SLS) Provides various legal services to currently enrolled students. Common services for
  • 12. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 11 first-year students include lease reviews and mini estate planning packets. Please call for an appointment. www.depts.ttu.edu/sls/ | 806.742.3289 The Student Activities Board (SAB) The Student Activities Board (SAB), sponsored through Student Union & Activities, provides events and programs for students all year long. These activities are all FREE for students and include events such as RaiderGate: A Student Tailgate Tradition, Homecoming Week, game nights, comedians and musicians as well as novelty items and various community outreach opportunities. www.sab.ttu.edu | 806.742.4708 Social media @TexasTechSAB Toreador Media Toreador Media, located in the Media and Communication building rotunda, publishes daily digital media at www.dailytoreador. com and the weekly student newspaper, The Daily Toreador. Toreador Media employs 30-50 students each semester as collegiate editors, reporters, photographers, videographers, graphic designers, print and digital advertising account executives, and delivery staff. Many employees are students in the College of Media & Communication, while many study other disciplines. Students interested in the fields of advertising, journalism, marketing, public relations, photography, and broadcast are encouraged to apply for positions on The Daily Toreador digital and print staffs by visiting www.dailytoreador.com. Transition and Engagement We connect students to campus resources that will assist them intheir transition to Texas Tech, both in and out of the classroom. Programs include: • Red Raider Welcome • Hub City Fest • Raider Roundup • Tech Leadership Institute • Transfer Connection www.studentengagement.ttu.edu @ttuengagement | 806.742.2993 University Career Center Assists students and alumni with career development and education, including document critiques, career assessments and exploration, and job search strategies. Through the UCC, students and alumni have access to various online job boards and job search tools. We host multiple career fairs each semester and offer webinars related to career development. The Career Closet is open to current students in need of business professional clothing for job and internship interviews and other professional development opportunities. www.careercenter.ttu.edu | 806.742.2210 University ID/Raider Card Office A student’s University ID card, most commonly called RaiderCard, is one card with many uses around campus. The ID card serves as a student’s photo identification on campus, allows access to countless services and buildings, and accommodates a student’s dining plan and their RaiderCash account. The first ID a student receives will incur a one- time charge of $25 their tuition. This charge covers the cost of ID production and use of the ID in conjunction with campus services and activities. Replacement IDs are $20. www.raidercard.ttu.edu University Student Housing University Student Housing offers a variety of living options and provides convenient and affordable housing for over 8,000 students. Some benefits to living on campus are Learning Communities which provide students with the opportunity to live with others of similar interests or majors, FREE residential tutoring, and student involvement opportunities with organizations such as Hall Complex Councils and the Residence Halls Association. www.housing.ttu.edu | 806.742.2661
  • 13. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 12 EMERGENCIES............................................................................................ 911 Police (non-emergency)...........................................................806-775-2865 Fire Dept. (non-emergency).....................................................806-775-2632 Texas Dept. of Public Safety.....................................................806-472-2800 Driver License Dept..................................................................806-472-2800 Sheriff’s Department.................................................................806-775-1400 RED CROSS.................................................................................806-765-8534 HOSPITALS: Covenant..................................................................................806-725-0000 Covenant Women’s & Children’s..............................................806-725-0000 Grace Clinic..............................................................................806-744-7223 University Medical Center........................................................806-775-8200 UTILITIES: Lubbock Power & Light............................................................806-775-2509 Xcel Energy..............................................................................800-895-4999 South Plains Electric Coop.......................................................806-775-7732 Atmos Energy...........................................................................888-286-6700 CAMPUS SAFETY The following safety programs are available to Texas Tech University students, faculty, and staff: *In the event of a campus emergency, please be sure to follow official channels of communication to receive the most accurate information. Recommended Official Channels: TechAlert, emergency.ttu. edu, and the Lubbock & Texas Tech Police Departments. Blue Light emergency phones are placed throughout the Texas Tech University campus. When an emergency telephone is picked up, the Texas Tech Police Department will answer and immediately know the location from which the call is being placed. www.ttu.edu/emergency Make sure your student enters and updates their information in Texas Tech’s Emergency Notification Database at this website: www.ttu.edu/emergencyalert. This secure database will only be used to deliver safety and emergency messages to student phone numbers and emails. Up to four numbers can be entered and one can be designated for TTY/TDD messaging for the hearing impaired. The system is tested twice a year during the fall and spring semesters. Crime Prevention Officers with the Texas Tech Police Department provide programs on acquaintance rape, sexual assault, personal safety, alcohol/drug awareness, DWI, burglary/ theft prevention, harassment and suicide prevention/intervention. They are available to address any faculty, staff, or student’s needs. For further information call 806.742.3931. Raider Ride is a shuttle service that runs seven days a week from 6 p.m. to last call at 2:45 a.m. Students request a ride through the TapRide app or by calling 806.742.RIDE. Rides are free if they start or end on the TTU campus and have a flat rate of $5 per rider for trips that both start and end off campus. 9-911 or 911 emergency telephone service provides immediate access to emergency personnel. On campus dial 9-911 or off campus dial 911. The University Student Housing Guard program maintains the safety and security within Texas Tech’s residence halls. The guards serve students from 10:00 p.m. to 6:00 a.m. and have direct radio communication with the Texas Tech Police Department. For more information, call University Student Housing at 806.742.2661. IMPORTANT LUBBOCK PHONE NUMBERS
  • 14. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 13 texas tech fun fact VICTORY BELLS In 1936 Texas Tech received victory bells as a class gift and rang for the first time at the 1936 class’s graduation. Did you know the Victory Bells consist of one large and one small bell, which combined weighed 1,200 pounds? These bells hang in the east tower of the Administration Building. IN CASE OF EMERGENCY How to be sure Texas Tech can reach you if an emergency arises regarding your student. Check with your student to make sure that the emergency contact information listed in the MyTech Student Information System is correct and complete. Your student may do so by logging on the web at www.raiderlink. ttu.edu with their eRaider and password. How to be sure you can reach your student if an emergency arises and you need to make contact: Parents need to request the following from their students: • If living in a residence hall, the hall office phone number • Student’s work phone number • Student’s class schedule each semester • The phone number of a friend not living with the student • The phone number of a neighbor or roommate In case of emergency (i.e. family illness or death), if you have been unable to reach the student or to leave a message, you may call the Office of the Dean of Students at 806.742.2984. Office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Information you will be required to provide in addition to the circumstances of the emergency includes: the student’s name, Texas Tech R number, and the phone number you wish them to call to receive the emergency message. The Office of the Dean of Students will make an attempt to reach the student to relay the message. If an emergency occurs after office hours, other phone numbers are: Texas Tech Police Department: 806.742.3931 Lubbock Police Department: 806.775.2865 OFF-CAMPUS LIVING Lubbock offers many apartment complexes designed for student life and rental homes for students. Student Legal Services (806.742.3289) offers lease review and assistance with rental issues. Rental insurance is recommended, in case of theft of or damage to personal property. Students living or visiting off campus should also be aware of city regulations concerning noise, underage drinking, and parking. Loud parties often result in Lubbock Police being dispatched to the location, where they issue tickets for underage drinking to any minor present (whether they were drinking or not). emergency information
  • 15. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 14 FAFSA Scholarships Grants Student Loans Student employment Student Financial Aid and Scholarships 806.742.3681 Find your advisor here: www.depts.ttu.edu/finan- cialaid/myadvisor www.financialaid.ttu.edu • Entering and current students are encouraged to complete the Free Application for Federal Student Aid (FAFSA) www.fafsa.gov starting October 1st for the following academic year • Students may always check their financial aid status at www.raiderlink.ttu.edu. • Current students are invited to complete the TTU Competitive scholarship application every year from October 1st – February 1st. • Student Employment opportunities are available beginning August 1st of each year at ttu.studentemployment.ngwebsolutions.com Questions about: Contact: Tips: PAYING FOR COLLEGE When it comes to paying for college, there are four areas at Texas Tech who can help. For more information about these offices and resources they provide, please visit their websites. Scholarships Student Financial Aid and Scholarships 806.742.3144 scholarships@ttu.edu www.scholarships.ttu.edu Current students are invited to complete the TTU Competitive scholarship application before the February 1st deadline. The application will open on October 1st at www.scholarships.ttu.edu. Paying the bill, tuition and fees, 1098T forms, third party sponsor agreements, exemptions and waivers Student Business Services 806.742.3272 sbs@ttu.edu www.sbs.ttu.edu TTU students access their bills via the eBill system. Your student can set you up as an authorized user so you can view/pay the bill. Visit www.sbs.ttu.edu for instructions under “eBill How-to-Guides.” • Payment can be made online at any time via debit or credit card or eCheck. We also accept personal checks or cash in our office. • Payment plans are available via the eBill system. • 1098-T forms will be available online via the student’s Raiderlink portal if the student has elected the Global Electronic Consent (GEC). Online forms will be available by January 31st. If a student has not elected GEC then a paper form will be mailed to the student’s permanent address on file, no earlier than January 31st. Creating a budget, savings, maximizing financial aid Red to Black Peer Financial Coaching 806.742.9781 www.r2b.ttu.edu • Red to Black Peer Financial Coaching offers peer-to-peer financial coaching to students. We provide individual coaching sessions and group presentations on topics such as creating spending plans, the importance of starting to save early, maximizing financial aid (including student loans), how to choose employee benefits and establishing and wisely using credit.
  • 16. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 15 texas tech fun fact The Will Rogers Statue is draped with red crepe paper for home foot- ball games. The statue of Rogers and Soapsuds is one of four in the United States WILL ROGERS AND SOAPSUDS TRANSPORTATION AND PARKING Transportation & Parking Services manages and maintains parking areas on the Texas Tech campus. All vehicles parking on the Texas Tech campus Monday through Friday from 7:30 a.m. to 5:30 p.m. must have a permit. Students manage their permits, registered vehicles, and citations through My Parking Account, available at www.parking.ttu.edu. parking@ttu.edu | 806.742.PARK (7275) Student Parking: Students living in a residence hall may purchase a parking permit for the lot assigned to their residence hall or in the Flint Avenue Parking Facility. Permits may be purchased as soon as a housing assignment is confirmed. Students living off campus who plan to commute and park on campus must purchase a commuter parking permit. Purchase permits at www.parking.ttu.edu. Visitor Parking: Family members and guests visiting campus should stop by a campus entry station to obtain a visitor permit. Entry station attendants provide maps, directions, and any other needed information to visitors. If the entry station is not open, parking will be controlled by signage, and feel free to park in a visitor space. Visitor parking maps are available at www.parking.ttu.edu. Bicycle Registration: Free bicycle registration for students is offered through My Parking Account, available at www.parking.ttu.edu. Bus System: Buses run on scheduled routes from roughly 7:30 a.m. to 7 p.m. Monday through Friday. To see maps, visit transportation.ttu.edu. Raider Ride: Raider Ride is a shuttle service that runs seven days a week from 6 p.m. to last call at 2:45 a.m. Students request a ride through the TapRide app or by calling 806.742.RIDE. Rides are free if they start or end on the TTU campus and have a flat rate of $5 per rider for trips that both start and end off campus.
  • 17. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 16 Disability Parking: Students parking in an ADA space on campus need (1) a state- issued placard and (2) a TTU permit. Short- term assistance parking is also available for students with injuries that affect mobility. Additional information can be found at www. depts.ttu.edu/parking/SharedPages/ADA.php Motorist Assistance: The Motorist Assistance Program (MAP) provides free assistance to anyone on campus 24 hours a day, seven days a week. MAP can air up a tire, give a gallon of gas, jump start a vehicle, or unlock vehicle doors. Call 806.742.MAPP if one of its four services is needed. Lime Scooters and E-Bikes: Lime scooters and e-bikes are available throughout campus. The cost is $1 to unlock and $.15 for every one minute of riding.
  • 18. 2022 - 2023 Parent & Family Guide TEXAS TECH UNIVERSITY 17 THINGS TO DO WHEN VISITING TEXAS TECH The Museum of Texas Tech University offers permanent and visiting exhibitions of art, history, paleontology, textiles, and other fascinating collections. The adjacent National Ranching Heritage Center is a 27-acre complex seven galleries emphasizing Western history, art and artifacts and 50 ranching structures dating from 1780s to the 1950s. www.nrhc.ttu.edu. The Texas Tech University System’s Public Art Collection enriches the lives of students and visitors by presenting art that is broadly accessible and free to all. Maps of art locations and information are available downloading ArTTrek our official public art app, or by visiting texastech.edu/publicart. The Presidential Lecture Series offers opportunities from classical music to modern dance performances, from thought provoking lectures by public intellectuals to those of authors and poets. The Presidential Lecture & Performance Series provides engaging entertainment and learning opportunities for the Texas Tech campus and community alike. Visit https://www.ttu.edu/administration/ president/lectureseries/ for upcoming performances. The Texas Tech School of Music and the Texas Tech School of Theatre and Dance both offer performances throughout the year. Visit www.music.ttu.edu and www.theatre.ttu.edu for current performances. Texas Tech Athletics information can be found at www.texastech.com Other events and activities at Texas Tech can be found at events.ttu.edu For Lubbock events and hotel information, please contact Visit Lubbock or visit them online at www.visitlubbock.org. texas tech fun fact This piece was specifically designed with “motion lines” to create the illusion of a woman athlete running as you pass by. RUN, by Simon Donovan and Ben Olmstead