Five requirements for a smb company phone - article from Ringcentral

1. five requirements for a SMB company phone
Before starting a brand new small or medium-sized business, you possibly already designed the
company phone capabilities you'd like to get. For existing companies, you would have already
seen the benefits and weaknesses of your present communication program. No matter if
happen to be a long-time player in the market or you are just starting out, the issue of the type
of small business telephone you've got stays relevant. For those who haven’t experienced the
entire benefits and capabilities of a cloud-based phone program today, then it is high time that
you simply alter your telephony.
Necessity 1: Numerous Extensions
Numerous extensions can get very costly if you use traditional telephony. The good news is,
you can now add virtual extensions without having much cost. Some cloud-based providers
could even provide you with free extensions using a subscription plan.
Necessity 2: Voicemail
It is the sure way to make yourself available to customers to have a Business voice mail even if
you cannot answer a call. Nothing could replace location of a live conversation between you and
the client, but it's still best to route them to voice mail than to give a busy tone. The solution is in
recording a voice mail message promising clients that you will surely give them a call, and
following through promise. A cloud-based PBX does not only provide you with a voicemail
inbox, it also sends voice mail notifications to your smartphone and email.
Necessity 3: Fax number
It's still the small business standard to have fax for transactions that involves legal documents
exchange. It might be waste of time to send out broadcast fax messages though. A cloud-based
company phone addresses this, sending out Online fax messages with the speed, convenience
and efficiency of e-mail. It also sends fax notifications to your smartphone, that ensures reading
your important fax messages instantly. You may be worried about the document security, so it's
best to select secure connection Online fax provider.
Necessity 4: Auto attendant
The auto-attendant is another business essential. On the days of the traditional PBX, the feature
of routing callers to the appropriate department or extension was made by operators of the
phone switchboard. Today, we already have automatic voice messaging programs that utilizes
use of the cloud. You can set up your auto-attendant to transfer calls to voicemail inboxes and
fax numbers depending on the time of day or day of week.
Necessity 5: Toll Free Number
It is an undeniable asset for any company phone to have a toll free number. Customers from
long-distancewill hesitate to call any number that puts a mark on their wallet. No one would
choose to make an investment for a long time to any type that they have to spend for when they
must lodge a problem or ask a basic question. And the best approach to deal with this problem
and have the most potential clients is to have a cloud-based toll free number. By making use of
the power of the World wide web, it boosts your 800 number with additional phoning capabilities

2. that are more costly or not possible with classic phone system.
Be wise in choosing the phone system. There’s no sense in staying with conventional lines
when all of the required and powerful telephone functions are available at a more reasonable
cost using a cloud-based company phone.