The document discusses embracing chaos in the UX design process. It acknowledges that while structure is good, each design process is unique. It advocates combining structured activities like user research and testing with allowing chaos and experimentation to generate new insights and perspectives. The goal is to harness the benefits of chaos while making the process look structured and validated to clients.

1. EMBRACE CHAOS
UX CAMP 2016

2. AGENDA
HELLO!
WHAT WE LEARNED AT SCHOOL
THE STRUCTURED PROCESS
AND CHAOS
LETS TAKE OUR OWN MEDICINE

4. ONCE UPON A TIME…

9. STRUCTURE IS GOOD

15. EACH PROCESS IS UNIQUE

16. “I do not know what we will end
up with”
“This is an experiment”

17. So we all agree that
we need an app

20. Workshop User research Hypothesis testing
Stakeholder
inclusion

21. CHAOS IS GOOD

22. CHAOS
STRUCTURE
EXISTING KNOWLEDGE
Familiar domain
Help client with an
existing problem Insights and
perspectives on a
future solution
Research and
investigate the
problem
Test prototype to
validate or negate
solution ideas
PROBLEM SOLUTION
Future perspective
PROBLEM DEFINITION
Past perspective
NEW KNOWLEDGE
Unfamiliar domain

25. OUR JOB TO BE DONE:
STRUCTURED CHAOS
How do we make chaos look
good to the client?

26. STRUCTURED
CHAOS
NEW INSIGHTS &
PERSPECTIVES
CHAOS SOUNDS
CHAOTIC
PROBLEM
DEFINITION AND
SOLUTION

27. REFLECT RATHER THAN COPY-PASTE
GO EXPLORE
CONSIDER THE VALUE OF CHAOS

28. TAK, TACK, THANKS
CHRISTINA
CHRISTINA.KNUDSEN@BLIXTDUNDER.COM
WWW.BLIXTDUNDER.COM