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Novembre 2015
Christian Senly
A Call for Open Standards:
Could Transport be the Key to
Igniting E-Money / M-Money?
E-money and M-money in emerging markets
ECB: e-money is “electronic store of monetary
value on a technical device that may be widely used
for making payments to entities other than the e-
money issuer…”
 Enables simple interoperability
 E-money as stored value transport
in closed-loop
 M-money as mobile-account based
financial services
 Transport a precondition to achieve network
effect’s critical mass… outside of transport?
 M-money to addresses the unbanked?
Nov 2015 Page 2
Ignition?
 M-money Ignition?*
 Yes
 Bangladesh
 Most African initiatives
 Weakly
 Philippines
 Pakistan
 Transport centered e-money
ignition occurs systematically**
 Broadest base of market segments
 Top of wallet position
 Off-line and on-line
 Imagine seamless e-money & m-
money services complementing
each others, and linked to other
ecosystems…
Nov 2015 Page 3
(*)Source: http://www.law.uchicago.edu/Lawecon/
3 active cards per person
99% of population with at least one card
14000 retail shops
67000 point of acceptance
13M daily transactions
(**)Transport e-money’s ignition example: Hong Kong
Next generation
e-money’s ignition
example: Manila?
E-money ignition Critical Success Factors in emerging
markets / centered on Transport
Nov 2015 Page 4
? ?
?
?
Emerging markets’ real needs result in real solutions
 It is not about replacing existing
payment services or keeping
mobile subscribers subscribe
 The vast majority of people are
still under-served*
 Infrastructures are often not there
 Regulators are more focused on
creating the conditions for private
investment
 Investors enjoy buoyant economic
perspectives
 Resulting collaboration models and
value propositions are singular
Nov 2015 Page 5
(*)Only OECD household majority enjoys access to e-commerce
E-money ignition Critical Success Factors in emerging
markets / centered on Transport
Nov 2015 Page 6
Collaborative
Private Ventures
Regulatory
How regulators can create the most value out of
Transport?
 Biggest issues of most Transport authorities/operators:
 Access to investment and limited elasticity of Transport fare
 Proprietary lock-ins
 Solutions:
 Leverage the intrinsic value of Transport killer app through
Public-Private-Partnership programs
 With no extra cost/barrier to transport user’s adoption
 Enable innovative business models
 Based on convergence
 Compelling enough for participants to sustain their role
in the new ecosystem
 Powered by open standards and e-money based interoperability
 … while removing/Future-proofing proprietary lock-ins
Nov 2015 Page 7
E-money ignition Critical Success Factors in emerging
markets / centered on Transport
Nov 2015 Page 8
Collaborative
Private Ventures
Regulatory
Compelling value-
proposition to all
participants
Transport,
MNOs, Banks,
and so on
What business model to link consumers & service providers
around Transport?
Acquiring Program T = 0
Demand side
Application acceptance
Supply side
Application issuance
Transport Project T = 1
Transport Project T = 0
AFCS Project T = 0
Transport Project T = 0 + 7 years
Transport Project T = 0 + 7 years
Mobile & Account-based
reload channels
Transport user base
White-label loyalty programs
Cash & Banking reload channels
Retail merchant clients A
Retail merchant clients B
Retail merchant clients
3rd party acquiring
Private PTO association
user base
Parking & tollway user base
CONSUMERS PROVIDERS
Application
owner
Acquirers
Issuance Program T = 0
Nov 2015 Page 9
Supply and demand sides of an application network are grown in parallel
to sustain closed-loop services adoption
E-money ignition Critical Success Factors in emerging
markets / centered on Transport
Nov 2015 Page 10
Collaborative
Private Ventures
Regulatory
Compelling Value-
Proposition to all
participants
Transport,
MNOs, Banks,
and so on
Closed-loop
Business Model
Sustainable
business plans,
Planned network
effect, Business
agility
What Technology implication was brought about by
digital convergence?
 Card network effect built on mass transport
is unstoppable
• But so far it is mostly locked into proprietary
technologies and closed-loop programs
 ‘Convergence’ is creating a new wave of
transformation, e.g. payment ecosystem(s)
• But user experience relevance is
ceiled at 20%
• And there a lot more than just payment
in consumers’ digital expectations
 Convergence, centered on Transport,
has a unique potential in terms of
 Market size
 Brand power
 Value creation
Nov 2015 Page 11
Chip Providers/Manufacturers
Card/Inlay Manufacturers
System Integrators & Solution
providers
Software Developers
Convergence between Transport and other ecosytems
call for open standards
HCE/Tokens,
AID routing,
Wallets,
Account-based,
Bridging EMV,
M-Banking, …
?
Nov 2015 Page 12
OSPTA is positioned to enable standardization of
the secure element and beyond
E-money ignition Critical Success Factors in emerging
markets / centered on Transport
Nov 2015 Page 13
Collaborative
Private Ventures
Regulatory
Compelling value-
proposition to all
participants
Transport,
MNOs, Banks,
and so on
Agile Closed-loop
business model
Technology
Secure,
Interoperable
and Open
Sustainable
business plans,
Planned network
effect, Business
agility
What standards, at Mobile App’s age, for public transport
ecosystems?
 Open, i.e.
 Not a Scheme
 Not an App
 Hardware & Operating System agnostic
 Secure
 Incentivizing developers
 Unleashing competition, i.e.
 Innovation
 Economics of scale and cost reductions
 Enabling collaboration between ecosystems
 Transport, Payment, Mobile Services, Merchants,
Insurance Services, and so on
Nov 2015 Page 14
A Platform
Who has lessons to learn from emerging markets
E-money / M-money innovations?
 Emerging markets have found the secret sauces to
ignite e-money/m-money
 Delivering unexpected outcomes: Digital inclusion!
Today’s digital inclusion stakeholders should thus consider:
 Transport killer applications and mobile services together…
 …while protecting the future with open standards
Nov 2015 Page 15
Source: PAYMENTS INNOVATION JURY REPORT
Whether in terms of
collaboration &
business models,
value proposition,
or technology:

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How Transport-Centered E-Money Models Could Ignite Digital Payments

  • 1. Novembre 2015 Christian Senly A Call for Open Standards: Could Transport be the Key to Igniting E-Money / M-Money?
  • 2. E-money and M-money in emerging markets ECB: e-money is “electronic store of monetary value on a technical device that may be widely used for making payments to entities other than the e- money issuer…”  Enables simple interoperability  E-money as stored value transport in closed-loop  M-money as mobile-account based financial services  Transport a precondition to achieve network effect’s critical mass… outside of transport?  M-money to addresses the unbanked? Nov 2015 Page 2
  • 3. Ignition?  M-money Ignition?*  Yes  Bangladesh  Most African initiatives  Weakly  Philippines  Pakistan  Transport centered e-money ignition occurs systematically**  Broadest base of market segments  Top of wallet position  Off-line and on-line  Imagine seamless e-money & m- money services complementing each others, and linked to other ecosystems… Nov 2015 Page 3 (*)Source: http://www.law.uchicago.edu/Lawecon/ 3 active cards per person 99% of population with at least one card 14000 retail shops 67000 point of acceptance 13M daily transactions (**)Transport e-money’s ignition example: Hong Kong Next generation e-money’s ignition example: Manila?
  • 4. E-money ignition Critical Success Factors in emerging markets / centered on Transport Nov 2015 Page 4 ? ? ? ?
  • 5. Emerging markets’ real needs result in real solutions  It is not about replacing existing payment services or keeping mobile subscribers subscribe  The vast majority of people are still under-served*  Infrastructures are often not there  Regulators are more focused on creating the conditions for private investment  Investors enjoy buoyant economic perspectives  Resulting collaboration models and value propositions are singular Nov 2015 Page 5 (*)Only OECD household majority enjoys access to e-commerce
  • 6. E-money ignition Critical Success Factors in emerging markets / centered on Transport Nov 2015 Page 6 Collaborative Private Ventures Regulatory
  • 7. How regulators can create the most value out of Transport?  Biggest issues of most Transport authorities/operators:  Access to investment and limited elasticity of Transport fare  Proprietary lock-ins  Solutions:  Leverage the intrinsic value of Transport killer app through Public-Private-Partnership programs  With no extra cost/barrier to transport user’s adoption  Enable innovative business models  Based on convergence  Compelling enough for participants to sustain their role in the new ecosystem  Powered by open standards and e-money based interoperability  … while removing/Future-proofing proprietary lock-ins Nov 2015 Page 7
  • 8. E-money ignition Critical Success Factors in emerging markets / centered on Transport Nov 2015 Page 8 Collaborative Private Ventures Regulatory Compelling value- proposition to all participants Transport, MNOs, Banks, and so on
  • 9. What business model to link consumers & service providers around Transport? Acquiring Program T = 0 Demand side Application acceptance Supply side Application issuance Transport Project T = 1 Transport Project T = 0 AFCS Project T = 0 Transport Project T = 0 + 7 years Transport Project T = 0 + 7 years Mobile & Account-based reload channels Transport user base White-label loyalty programs Cash & Banking reload channels Retail merchant clients A Retail merchant clients B Retail merchant clients 3rd party acquiring Private PTO association user base Parking & tollway user base CONSUMERS PROVIDERS Application owner Acquirers Issuance Program T = 0 Nov 2015 Page 9 Supply and demand sides of an application network are grown in parallel to sustain closed-loop services adoption
  • 10. E-money ignition Critical Success Factors in emerging markets / centered on Transport Nov 2015 Page 10 Collaborative Private Ventures Regulatory Compelling Value- Proposition to all participants Transport, MNOs, Banks, and so on Closed-loop Business Model Sustainable business plans, Planned network effect, Business agility
  • 11. What Technology implication was brought about by digital convergence?  Card network effect built on mass transport is unstoppable • But so far it is mostly locked into proprietary technologies and closed-loop programs  ‘Convergence’ is creating a new wave of transformation, e.g. payment ecosystem(s) • But user experience relevance is ceiled at 20% • And there a lot more than just payment in consumers’ digital expectations  Convergence, centered on Transport, has a unique potential in terms of  Market size  Brand power  Value creation Nov 2015 Page 11
  • 12. Chip Providers/Manufacturers Card/Inlay Manufacturers System Integrators & Solution providers Software Developers Convergence between Transport and other ecosytems call for open standards HCE/Tokens, AID routing, Wallets, Account-based, Bridging EMV, M-Banking, … ? Nov 2015 Page 12 OSPTA is positioned to enable standardization of the secure element and beyond
  • 13. E-money ignition Critical Success Factors in emerging markets / centered on Transport Nov 2015 Page 13 Collaborative Private Ventures Regulatory Compelling value- proposition to all participants Transport, MNOs, Banks, and so on Agile Closed-loop business model Technology Secure, Interoperable and Open Sustainable business plans, Planned network effect, Business agility
  • 14. What standards, at Mobile App’s age, for public transport ecosystems?  Open, i.e.  Not a Scheme  Not an App  Hardware & Operating System agnostic  Secure  Incentivizing developers  Unleashing competition, i.e.  Innovation  Economics of scale and cost reductions  Enabling collaboration between ecosystems  Transport, Payment, Mobile Services, Merchants, Insurance Services, and so on Nov 2015 Page 14 A Platform
  • 15. Who has lessons to learn from emerging markets E-money / M-money innovations?  Emerging markets have found the secret sauces to ignite e-money/m-money  Delivering unexpected outcomes: Digital inclusion! Today’s digital inclusion stakeholders should thus consider:  Transport killer applications and mobile services together…  …while protecting the future with open standards Nov 2015 Page 15 Source: PAYMENTS INNOVATION JURY REPORT Whether in terms of collaboration & business models, value proposition, or technology: