The world of Managed Print is changing and suppliers need to adapt! As the leading provider of Appointment Setting Services to this market, we share the latest trends and advice on how to succeed moving forward!

1. AN INSIGHT TO WHAT
BUYERS SEEK FROM
MANAGED PRINT SUPPLIERS
MOVING FORWARD

2. ABOUT
Pipeline Upgrade ltd is the leading supplier of
new business opportunities to the UK's
Managed Print Sector.
This research was conducted from
the 14th of March to the 5th of May 2020
by our research team, who spoke to over 650
individual companies.

3. We asked what would IT Decision makers likely do moving
forward post-pandemic, with regards to their
Managed Print Service:
Want to review their situation asap
50%
Continue as normal
30%
Undecided
20%
1 What will you do?

4. The pandemic created a "rush to buy" mentality, with many
companies purchasing cheap but expensive to run inkjets.
Moving forward, customers will seek a more cost effective
use of technology to support their home workers long term.
(be ready for the 2nd wave!)
2 What concerns or ideas
have you considered?
A PERMANENT HOME PRINT HARDWARE
SOLUTION

5. With the predicted introduction of more laserjet technology
to peoples homes supported by businesses.
Energy consumption concerns have never been higher, as
each employee pays their own electricity bills.
Hence, devices with low energy consumption will be sought
after.
DEVICE ENERGY CONSUMPTION IS KEY
3 What concerns or ideas
have you considered?

6. The pandemic has forced companies to trust that their
employees can work remotely.
But now with expensive toner potentially getting delivered
to peoples houses automatically, questions around trust are
arising again and there needs to be a secure way to ensure
that toners "don't go missing" if companies are expected to
pay for these.
TONER RE-SALES
4 What concerns or ideas
have you considered?

7. With the ever growing threat of data safety and the hefty
fines for failing to do so. Businesses will need to support
their employees home remote operation.
This will include hardware, the disposal of it and other
security considerations such as VPN's.
INFORMATION SECURITY
5 What concerns or ideas
have you considered?

8. 6 What concerns or ideas
have you considered?
There is no surprise to hear that scanning software and
apps such as Docusign to replace paper based processes
are being considered.
Ease of remote deployment and self-installation are KEY
moving forward.
APPS & DIGITALISATION SOFTWARE

9. Many companies will be looking to consolidate devices at
an office level and also swap out devices at staff members
homes for more cost effective solutions.
This will create a large number of devices with residual
value. Companies, will therefore look to gain some kind of
discount for this old equipment when upgrading to new
devices.
TRADE IN DEALS
7 What concerns or ideas
have you considered?

10. Never has it been more important to have a flexible
portfolio of products to select from, as not all OEM's are
made equal!
FLEXIBILITY OF BRAND
8 What concerns or ideas
have you considered?

11. With employees being based across the UK in a lot of cases,
companies are looking for providers that can not only
support their office location but that can provide service to
wider regions.
NATIONAL SERVICE
9 What concerns or ideas
have you considered?

12. Selling solely MPS, is slowly becoming a thing of the past
and companies are now looking to consolidate their
suppliers further.
In order to compete, providers will need to start evolving
and including other services to their portfolio such as
collaboration tools.
10What concerns or ideas
have you considered?
CONSOLIDATION OF SUPPLIERS

13. EXPERINCED IN BOOKING
MEETINGS FOR ALL THE
TOP MPS PROVIDERS ON A
PAY PER MEETING BASIS

14. Contact us today for a quote!
www.pipelineupgrade.com
+44 203 701 9512
sales@pipelineupgrade.com