1. Curriculum Vitae
Christelle Roets
Personal information
Marital status: Married
Nationality: South African
Age: 42
Email: stellaroets@gmail.com
Contact number: +27 84 768 9839
Key skills
 Customer support ViTrax ERPSystem( suppliers, distributers andexporters of freshfruit produce)
 Microsoft Dynamic NAV – ERPFruit export system
 Export containers
 Manage stock (Pallets)
 Customer care visits (existing customers)
 Introducingandimplementing new system components to customers
 Visit potential customers and dopresentations(Marketing)
 Training
 Maintenance of computer system
 Supervising Employees
 Assist in dailyoffice duties.
 Inventorymanagement onMicrosoft Dynamics – NAV
 Capture Shipping documents
 Prepare addendums
 Manage export documents offreshfruit - CBS/PQI reports
 Manage SOLAS weights (Safety-of-Life-at-Sea)present on all shipping documents
Professional experience
2013 – Current Star SouthFruit Exporters Wellington
Inventorymanager & Logistics Coordinator
 Manage exportdocuments.
 Manage stock
 Liaisewith3rd
parties to getnecessaryinformationthatis needed.
 Manage system (MicrosoftDynamic NAV) and captureallcontainer data & shippingdocuments.
 Manage logisticqueries.

2.  Manage stock queries.
 AssistwithITqueries.
 Formulateandpresentreports
2011– 2013 Farsoft Wellington
Customer Support Manager(Vitrax)
 Manage allcustomer queries (helpdesk) - locking,delegating,fixing and followingup.
 Presentandrolloutofnew system components to customers.
 Site visits to renewdatabase,installations,testing and training.
 Training of customers
 Leading,motivating and training of subordinates.
 Schedulingofemployees shifts and after hour standby.
 Regressiontestingofall new beta’s released.
 Invoicing.
 Data capturing.
2008 -2011 Farsoft Wellington CustomerSupporter
 Supportclients withtheir ITmanagementsystem (Vitrax) for freshproducepack sheds.
 Supportincludes bin- and pallettracking.
 Preseasonofdate base.
 Upgradingof pack shedsystem.
 Data backups.
Education and Courses
2012 Certificate Marketing Management- Cape Peninsula Universityof technology
2011 Certificate Customer service –Abeluzi
2008 Certificate IT Technician
1999 Certificate Computerized Typing – CAD Training Centre
1993 Senior Certificate Dept Of Education
Miscellaneous
Valid Drivers Licence:codeA& EB