This resume is for Chetna Ajay Lonare, providing her contact information, education history, work experience, skills, and achievements. She has over 2 years of experience as a Team Leader at Housing.com, where she helped grow the company and was recognized for her work. She has a Bachelor's degree in Management Studies and participated in various extracurricular activities during her education. She is seeking new challenges after her success at Housing.com.

1. RESUME
CHETNA.AJAY.LONARE Ph. no. 8451829573
Bldgno, 21-4, Gholapnagar, email-chetnalonare@gmail.com
Kalyan(w).
Dist– thane ,
State – Maharashtra.
Pin– 421301 Date of birth – 25th
July 1989.
PERSONAL SUMMARY
I have an energeticapproachtowardsworkanda friendlypersonality. Committedtothe development
and growthof people andthe company.I have a strong desire tomake a real and measurable difference
to any companythat I workfor andmore thanwillingtoundertake on-the-jobtraining. Ihave an
experience of multi functionalsupervision andalsoahard workingindividual whois preparedtoputin
longhoursto ensure thatthe dutiesare performedwithingiventime frame.
Wouldlike to put all the knowledge,skillsandothertacticsthatI have learntso far inmy life topractice
and strive hardfor the welfare anddevelopmentof anycompany.
EDUCATION:
BMS (Bachelorinmanagementstudies)
EXTRA CURRICULAR ACTIVITIES
 Experience in eventmanagementof 700 audience
 Participatedinintercollegiatemanagement programs.
 Workedas Past international service directorforBirlacollege rotaractclub.
 Workedas a secretaryfor rotaract clubof Kalyan.
 Attendedseminarof ShivKhera,PralhadKakkarconductedby NagindasKhandwalacollegeof
Mumbai .
WORK EXPERIENCE
 1 yearexperience incoordinationof promotional events.
 1 yearof experience inSutherland.
 Currentlyworking asa TeamleaderwithHousing.comsince 2andhalf years.

2. DUTIES PERFORMED:
 Employee management
 Driving performance
 Staff rotas
 Customer service Job allocation
 Delegation of duties within same level.
 Inputs in agents’ appraisals
 Developing teams
 Adhoc Trainings
 Started Adhoc processes
 Coordination with various departments.
 Interviews
 Preparing presentations
 Resolving complicated issues.
 Controlling attrition
 Preparing reports
 Maintaining floor hygiene
Leadership& Managerial attributes
 Capable of understandingdetailedbusinessprocessandprocedures.
 Abilitytoworkunderpressure andmeettargets.
 Able tobuilda workingatmosphere thathasenergy,vitalityandfun.
 Havinga methodical &organizedapproachto workat both individual &teamlevel.
 Writingaccurate reportsthroughthe detailedanalysisof data.
Achievements:
 Contributed to a good customer experience
 Promoted as a Team Lead within 6 months
 Happened to be recognized by operations’ head and COO of the company for solving one
unhappy customer’s problem on social network(FB)
 Trained, mentored & tracked performances of new employees
 Resolved internal conflicts
 Built a new team/division (not just in hiring, also managing the workflow) for the company
 Supported manager in interviews.
 I have always been ranked & rated as top performer amongst peers (Team Leads) .
 Met deadlines consistently
 Most of the ATLs and Quality team members in CS have been promoted from my team. (Priya,
Deepali, Clifford, Divyanjay, Heena, Priyanka, Alka)
 Formalized new intuitive dispositions with the category head.

3.  Havingcontributedsignificantlytothe growth and success of Housing.com in the past 2 years, I
am seeking new challenges.
ACADEMIC PROJECTS
 Effective communication
 Rural marketproject
 Human resource managementonthe whole
 Impact of advertisingon society.
PERSONAL SKILLS
 Impeccablypresented
 Strongcharacter
 Winningmentality
 Professionalmannerisms
 Can playcomposedinanylevel of pressure
OTHER PERSONAL DETAILS
Date of birth 25th
july1989
Domicile Maharashtra, India
Gender/marital staus Female, single
Language known English,Hindi &Marathi.
I hereby,declare thatthe above information submitted, iscorrectto the bestof my knowledge and
belief.Ihave notsuppressedanymaterial factorsuch informationand anysuch behaviorshall leadto
me beingrejectedwithoutpriornotice.