1. CURRICULUM VITAE OF CHERNAY PAULSEN
E-Mail : Chernay.Paulsen@standardbank.co.za
Cell number : 0814666535
ID Number : 9310050061088
Gender : Female
Physical Address : 14 Michigan Street
Eldorado Park, Extension 7
An intellectual self-motivated person with good communication, interpersonal, group working
skills seeks a job opportunity
I am ready to work towards obtaining maximum productivity and doing quality work and also
intend to continually learn in the process and know more about the work that I am doing.
My strength is I am a good worker and totally competent, task orientated and a result driven
person. I want to perform well and earn respect of my co-workers. I am also a hard worker who
works towards reaching my stats daily.
High School Studies
Name of school : Lancea Vale Secondary High School
Highest grade passed : Grade 12
Subjects : Afrikaans, English, Mathematics Literacy, Life
Orientation,
History, Life Science, Geography
Year : 2013
Computer proficiency
Microsoft excel and Microsoft word
Language Proficiency
Language Read Write Speak
English Good Good Good
Afrikaans Fair Fair Good
Work Experience
1. Name of Company : Rockwell Automation
2. Position : Admin Clerk
Duties : Data Capturing and Filling
Duration : 3 months
Reference : Jerry Wayne Paulsen
Contact Details : 0719142628
2. Name of Company : Standard Bank
Position : Office Back scanning
Duties:
• Ensure all correctly certified FICA documentation is in place.
• Ensure complete accuracy in the execution of all exceptions reports related to Home Loans,
Vehicle and Asset Finance (VAF), Card and Transactional KYC Maintenance functions ( N-
reports, Freeze/Unfreeze reports).
• Execute all audit requests on time, ensuring that accuracy remains at 100% and an error rate of
0% is achieved
• Perform quality checks on written communication to customer related to request for
documentation or informing them of the intention to freeze their accounts.
• Produce innovative ideas to streamline internal processes in the area.
• Communicates information to customer calmly and confidentially, and is able to present key
points to the customer in order for client to understand and values to be fulfilled.
• Engage IPC Management team to obtain management comments on monthly KYC Compliance
Audits
• Adapts and plans appropriately to manage own workload
• Refer all suspected high risk cases identified issues as soon as possible.
• Proactively identify trends that may affect the quality of data and ensure corrective action and
escalation to team leader is applied appropriately and timeously
• Ensure that all forms are correctly Indexed
• Prior to correcting or infilling any missing data, all data must be confirmed against a CMF
lookup using the account number from the image.
• In need manually correct the pre-populated index fields by using the information on the
scanned image.
• Crop all PBB, CIB and RoA signature requests.
• Ensure correct customer details when committing images to FileNet.
• Ensure correct segment selection for different document types before scanning.
• Ensure all Reports are processed within SLA.
• Check all Repositories for missing/outstanding mandates.
3. • Ensure all documents meet minimum standards required for document processing.
Accounts documents and making sure the records and files are up to date.
Duration :2 years (Currently on a fixed term contract until 31 December 2016 )
References
Name : Gary Davy
Name ofcompany : Standard Bank
Position : Team Leader
Contact no : 0790800388