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Conducting Better Meetings:
A Proposed Strategy
for the Departments of ICR3A
Prepared by:
Anna Armas, Aaron Carpenter, Ingrid Finstuen,
Rachel Lloyd, Chauntain Stevens, and Ann Van Buren
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  Mee-ngs	
   1	
  
Contents
Introduction
The Background
The Problem
Our Goals
Successful Meeting Components
Before the Meeting
During the Meeting
After the Meeting
The Handbook
Conclusion
Questions
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Introduction
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The Background
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ICR3A started as a small company of
50 employees.
Collaboration is
essential.
1 hour
long
Focused on
current projects
and departmental
concerns
Weekly departmental
meetings.
The Problem
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• 75 technical specialists
• 25 administrative and support staff
ICR3A has
doubled in
size.
• Go	
  too	
  long	
  
• Accomplish	
  too	
  li=le	
  
• Occur	
  too	
  oAen	
  
• Cost	
  too	
  much	
  
Mee-ngs	
  are	
  
ineffec-ve	
  
and	
  
inefficient.	
  
Comparing Meeting Costs
to the Company Profit
The Goals
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• Less frequent
• Better time management
Make meetings
more productive
• Before
• During
• After
Standardize the
meeting process
• Agenda template
• Minutes template
Generate meeting
materials
The Meeting as a Process
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Before the
Meeting
During the
Meeting
After the
Meeting
Successful Meeting Components
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The Meeting as a Process
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Before the
Meeting
Before the Meeting
Identify a
Purpose
Contact
Attendees
Create an
Agenda
Distribute
an
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•  Identify Topics
•  Identify Involved
Parties
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VP	
  of	
  
Marke-ng	
  
Marke-ng	
  
Directors	
  
Senior	
  
Marke-ng	
  
Specialists	
  
Marke-ng	
  
Coordinators	
  
Marke-ng	
  
Assistants	
  
Meeting X
Meeting Y
Meeting Z
Not very many
meetings
require
everyone.
Before the Meeting
Identify a
Purpose
Contact
Attendees
Create an
Agenda
Distribute
an
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•  Seek out parties
and confirm
availability
•  Confirm time and
location
•  Solicit new topics
and confirm
relevance
•  Identify time
allocations
Before the Meeting
Identify a
Purpose
Contact
Attendees
Create an
Agenda
Distribute
an
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Before the Meeting
Identify a
Purpose
Contact
Attendees
Create an
Agenda
Distribute
Agenda
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•  Give recipients
plenty of time for
review.
•  Request review of
previous meeting
minutes.
Before the Meeting
Identify a
Purpose
Contact
Attendees
Create an
Agenda
Distribute
Agenda
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The Meeting as a Process
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Before the
Meeting
During the
Meeting
During the Meeting
Assign
Roles
Contact
Attendees
Create an
Agenda
Distribute
an
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•  Chairperson
•  Facilitator
During the Meeting
Assign
Roles
Open the
Meeting
Create an
Agenda
Distribute
an
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•  Review the
agenda
•  Review the
ground rules
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Do not use
personal
electronics.
Avoid private
conversations.
Refrain	
  from	
  
interrup-ng	
  other	
  
speakers.	
  
Address	
  comments	
  
only	
  to	
  the	
  issues	
  at	
  
hand.	
  
The	
  Ground	
  
Rules	
  
During the Meeting
Assign
Roles
Open the
Meeting
Create an
Agenda
Distribute
an
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•  Review the
agenda
•  Review the
ground rules
•  Review minutes
During the Meeting
Assign
Roles
Open the
Meeting
Conduct
the
Meeting
Distribute
an
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•  Keep the meeting
on task
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Use a flip chart. Use an idea bin.
Acknowledge	
  
disrup-ons.	
  
Get	
  the	
  mee-ng	
  
back	
  on	
  track.	
  
Keep	
  a	
  
Mee-ng	
  on	
  
Task	
  
During the Meeting
Assign
Roles
Open the
Meeting
Conduct
the
Meeting
Close the
Meeting
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•  Check for
consensus on
agreements.
•  Assign action
items.
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During the Meeting
Assign
Roles
Open the
Meeting
Conduct
the
Meeting
Close the
Meeting
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•  Check for
consensus on
agreements.
•  Assign action
items.
•  Revisit the idea
bin.
The Meeting as a Process
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Before the
Meeting
During the
Meeting
After the
Meeting
After the Meeting
Complete
Minutes
Contact
Attendees
Create an
Agenda
Distribute
an
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After the Meeting
Complete
Minutes
Distribute
Post-Meeting
Materials
Create an
Agenda
Distribute an
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•  Thank-you note
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Provide any
promised
information.
Thank participants
for their time.
Reiterate	
  the	
  
importance	
  of	
  the	
  
mee-ng	
  topics	
  
Restate	
  your	
  
concerns	
  and	
  
requests.	
  
Post-­‐
Mee-ng	
  
Thank	
  You	
  
After the Meeting
Complete
Minutes
Distribute
Post-Meeting
Materials
Create an
Agenda
Distribute an
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•  Thank-you note
•  Minutes
After the Meeting
Complete
Minutes
Distribute
Post-Meeting
Materials
Create an
Agenda
Distribute an
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•  Thank-you note
•  Minutes
•  Satisfaction
survey
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What was good
about the
meeting?
What was bad
about the
meeting?
What did you
learn?	
  
What	
  do	
  you	
  think	
  
could	
  be	
  be=er	
  in	
  
the	
  future?	
  
Sa-sfac-on	
  
Survey	
  
After the Meeting
Complete
Minutes
Distribute
Post-Meeting
Materials
Archive
Meeting
Documents
Distribute an
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  Mee-ngs	
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•  Agenda
•  Minutes
•  Supporting
materials
After the Meeting
Complete
Minutes
Distribute
Post-Meeting
Materials
Archive
Meeting
Documents
Check on
Required
Actions
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The Handbook
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The result: A handbook covering best
practices for meetings at ICR3A
Applicable to every
department
Dynamic and easily
customizable
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Various handbook formats maximize
the usability.
.dotx	
  
Conclusion
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A best practices handbook will get us
all on the same page.
A greater
understanding of the
successful meeting
process
More efficient and effective meetings at ICR3A
Questions
3/10/15	
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   45	
  

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ICR3A Presentation