1. Chanell L. Ridley
2112 Fittleworth Terr., Upper Marlboro, MD 20774
Phone: (260) 602-2482
E-mail: chanellridley@gmail.com
PROFESSIONAL SKILLS
Ability to work effectively with diverse groups Strong Organizational Skills
Excellent verbal/written communication skills Planning and Organizing
Demonstrated Leadership Critical Thinking
Adaptability Self-Motivated
EDUCATION
Bachelors ofScience in Social Work
University of Saint Francis Fort Wayne, IN
Graduated: May 2011
Masters ofScience in Organizational Leadership
Indiana Institute of Technology, Fort Wayne, IN
Graduated: June 2013
RELATED EXPERIENCE
PERIE
United Parcel Services (UPS), Inc. May 2016 - Present
Preload Supervisor, Lanham, MD
 Train employees on package handling, load quality, proper lifting and lowering techniques
 Complete observational paperwork on employees’ processes and methods
 Check multiple trucks for packages in correct places,process damaged/leaking/hazardous packages
 Demonstrate teamwork, flexibility, positive attitude and correct procedures for safety
Lubbock Independent School District Aug. 2015 – Dec. 2015
Substitute Teacher,Lubbock, TX
 Advised students on postsecondary education as well as options for career pursuit
 Retained student attendance records,grades,and other required records
 Coordinated with parents and faculty to discuss educational activities, policies, and student behavioral or
learning problems
 Established and communicated clear objectives for projects to students, parents, and guardians
Customer ServiceWeb Support Specialist March 2014 – June 2015
Lincoln Financial, Fort Wayne, IN
 Coordinated data requirements and gather and validate information, applying statistical tests
 Checked data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or
procedures
 Reviewed and analyze new,proposed, or revised laws, regulations, policies, and procedures to interpret their
meaning and determine their impact
 Managed individual data retirement funds, utilizing excel spreadsheets
Office Administrator, Voter Registration Division November 2011- March 2014
Allen County Government, Fort Wayne, IN
 Assisted with data entry and poll book counting for the Municipal/Mayoral Elections
 Updated and sustained filling inventory of registered voters
 Manually and systematically reviewed database methods of voters

2.  Activated office machines, such as photocopiers and scanners,facsimile machines, voice mail systems, and
personal computers
 Researched and collected information regarding resources on Indiana voter laws and mandates
VOLUNTEER EXPERIENCE:
 African/African American Historical Society Museum 2015
 Redeemer Lutheran Church Financial Educator Representative 2014
 IPFW Resource Center committee (Lesbian, Gay, Bisexual, Transgender Queer/Questioning) 2011
 Indiana University – Purdue University Fort Wayne Health Fair 2011
 Franciscans Respecting Everyone’s Natural Dignity committee 2011