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Celcom
Location: Kuala Lumpur, Malaysia
Phase: R1 & R2 | Timeline: 2013-2014
UIM v7.2.0 Patch 12/13
System Integrator: Accenture, Malaysia
Author: Chandra Sekhar Sinavarapu
High level Architecture
Oracle UIM
Oracle OSM
Oracle OSB
Middleware
IVR
PCare
Siebel CRM
Product HUB
Fetch Card/TN details
Perform Number
Operations
Fetch Card/TN details
Manage Product Details
Fetch Puk and Card
Details
SOAP/Http
Communication
Systems interacting with UIM for various operations
Legend
External Systems
Middleware
Target System
Telephone Number Brief
• Telephone Numbers Volume
• Prepaid : 16 Million (1.6 Crore)
• Postpaid : 4 Million ( 40 Lakhs)
• MVNO Prepaid /Post Paid,
Prepaid Celcom First – 2 Million
(20 Lakhs)
• VOBB – 500,000
• Network Type
• 2G
• 3G
• Number Types
• Owned
• Ported-In
• Celcom MVNO
• Ported-out
• Number Categories
• Golden CEO
• Golden A1/A2/A3/A4
• Normal
• SP1/SP2
• Regional
Classification
• HQ
• Central/Central1/
Central2
• Northern
• Southern
• Sabah/Sabah1/Sa
bah2
• Sarawak/Sarawak
1/Sarawak2
Telephone Number Management Operations
• Create Telephone Numbers – Mobile and VOBB
• Bulk change TN status
• Create Dynamic Telephone Numbers (Number Porting)
• Update Telephone Numbers
• Perform Telephone Number Conversions
• Telephone Number Details Retrieve for New Registration
• VoBB Telephone Number Retrieve/Update
• Perform Bulk Assign/Unassign of Prepaid/Postpaid Telephone Numbers
• Perform Telephone Number Single/Bulk Reservation
• Telephone Number Recycling
• Perform Service Number Change
• Allocate Telephone Numbers to Stores
SIM Card Brief
• SIM Cards Volume
• Initial Volume: 22 Million
• MoM Volume : 150,000
• Current Volume: 40 Million
• Network
Indicators
• 2G
• 3G
• HLR
• GHLR4 (2G)
• GHPRD (2G)
• GHSBH (2G)
• GHSWK (2G)
• SIM Card Types
• 32K SIM
• 64k USIM
• 64K USIM MICRO
• 64K USIM NANO
• 128K SIM
• 8K SIM
• 16K SIM
• 256K SIM
• 256K USIM
• 1M USIM
• 64K USIM MICRO 3 IN 1
• 64K USIM MICRO 2 IN 1
• 64K SIM
• GHLR4 (3G)
• GHPRD (3G)
• GHSBH (3G)
• GHSWK (3G)
SIM Card Management Operations
• Generate Blank SIM Cards
• Retrieve SIM Card Details
• Provision / Deprovision Starter Packs
• Extend SIM Card Expiry
TN-SIM Card Management Operations
• Creation of SIM Pairing with Telephone Number
• Association of SIM Card Batch with Telephone Number
• Disassociation of SIM Card Batch from Telephone Number
• Perform SIM Card Change
• Perform Bulk Number Pairing
Entities and Specifications Used
• Custom Object
• CelcomSequence
• CUGID
• CustomLogManager
• HSBBInstall
• LegacyPrepaidCUG
• NumberLevelMapping
• Entity Identification
Specification
• CelcomSequenceEntityId
• CustomLogManagerEntityId
• IncumbentEntityId
• LegacyPostpaidCUGEntityId
• UsernameEntityId
• Inventory Group
• MobileTelephoneNumberCombination
• NumberReservationStore
• ProductionBatch
• QCTestUpdate
• SIMCardBatch
• SIMCardReplacement
• VOBBTelephoneNumberCombination
• Logical Device
• SIMCARD
• Party
• Username
Entities and Specifications Used (Contd..2)
• Geographic Place
• Address Range : AccessPartner
• Site : HSBBServiceableAddress
• Place Configuration
• HSBBServiceableAddressConfig
• Product
• CelcomProduct
• Inventory Role
• TECHNOLOGY : HSI, NETSAFE
• Telephone Number
• CreationOfCelcomNumberPool
• VOBBTelephoneNumber
• Ruleset Extension Points
• CREATE_PRODUCT_BATCH_ExtPnt
• UPDATE_PRODUCT_BATCH_ExtPnt
• Rulesets
• BATCH_MOBILE_TELEPHONE_NUMBER_RECYCLE
• BATCH_NUMBER_UNASSIGNMENT
• BATCH_RECYCLE_NUMBERS_FROM_STORE
• BATCH_SIM_OUTPUT_FILE
• BATCH_STARTERPACK_PROVISIONING
• BATCH_UPDATE_MTNC_VTNC
• BATCH_UPDATE_SIM_CARD_EXPIRY_DATE
• BULK_CREATE_HSBB_SERVICEABLE_ADDRESS
• BULK_CREATE_STARTERPACK_TEST_DATA
• BULK_RESERVE_NUMBERS_TO_STORE
• INSTANT_SEQUENCE_INCREMENTER
• INVALIDATE_CACHE_ONCE
• MVNO_NUMBER_SERVICE_CONVERSION_TO_PREPAID_POSTPAID
• POSTPAID_PREPAID_TO _MVNO_NUMBER_SERVICE_CONVERSION
• START_ALL_CELCOM_BATCH_OPERATIONS
• UPDATE_PRODUCT_BATCH
• UPLOAD_SIM_OUTPUT_FILE
Entities and Specifications Used (Contd..3)
• Sequence
• UsernameSeq
• LegacyPostpaidCUGSeq
• IncumbentSeq
• GROUPID
• CustomLogManagerSeq
• CelcomSequenceSeq
• BATCH_WDT
• BATCH_OTS
• BATCH_ORC
• BATCH_OBC
• BATCH_GND
• BATCH_GEM
• BATCH_ECP
• BATCH_BLF
Timer Operations
• BATCH_MOBILE_TELEPHONE_NUMBER_RECYCLE
• BATCH_UPDATE_SIM_CARD_EXPIRY_DATE
• BATCH_SIM_OUTPUT_FILE
• BATCH_NUMBER_UNASSIGNMENT
• BATCH_UPDATE_MTNC_VTNC
• BATCH_RECYCLE_NUMBERS_FROM_STORE
• BATCH_STARTERPACK_PROVISIONING
UI Customizations
• Inventory Group Search Page
• Number Management
• Assign Numbers
• Unassign Numbers
• Test Numbers
• Change Number Service
• Reserve Numbers
• Allocate Numbers
• Rollback Reservation
• Approve Allocation
• Approve Reservation
• Reject Allocation
• Inventory Group Search Page
• Card management
• Assign Numbers To Batch
• Request Batch Approval
• Approve And Pair
• Reject Batch
• Approve Replacements
• QC
• QC Update
• Inventory Group Summary Page
• Card Management
• Download SIM Input File
• Download SIM Packer File
• SIM Card Batch Allocation Update
UI Customizations (Contd..2)
• Save Search Results to HTML
• Product
• Logical Device
• Telephone Number
• Custom Object
• Inventory Group
• Places
Security
• IT User (uim-users)
• Card Management Supervisor
• Card Management Staff
• Number Management Supervisor
• Number Management Staff
• QC Admin
• HSBB Admin
• Read-Only
Performance Tuning
• Telephone Number
• Extension Point
• TelephoneNumber_findTN
• Ruleset Extension Points-Global
• SupressDistinct_TN
• Rulesets
• SUPPRESSDISTINCT_TN
• Logical Device
• Extension Point
• LogicalDevice_findLD
• Ruleset Extension Points-Global
• SupressDisctict-LD
• Rulesets
• SUPPRESSDISTINCT_LD

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Celcom - Malaysia UIM Implementation - White paper v2

  • 1. Celcom Location: Kuala Lumpur, Malaysia Phase: R1 & R2 | Timeline: 2013-2014 UIM v7.2.0 Patch 12/13 System Integrator: Accenture, Malaysia Author: Chandra Sekhar Sinavarapu
  • 2. High level Architecture Oracle UIM Oracle OSM Oracle OSB Middleware IVR PCare Siebel CRM Product HUB Fetch Card/TN details Perform Number Operations Fetch Card/TN details Manage Product Details Fetch Puk and Card Details SOAP/Http Communication Systems interacting with UIM for various operations Legend External Systems Middleware Target System
  • 3. Telephone Number Brief • Telephone Numbers Volume • Prepaid : 16 Million (1.6 Crore) • Postpaid : 4 Million ( 40 Lakhs) • MVNO Prepaid /Post Paid, Prepaid Celcom First – 2 Million (20 Lakhs) • VOBB – 500,000 • Network Type • 2G • 3G • Number Types • Owned • Ported-In • Celcom MVNO • Ported-out • Number Categories • Golden CEO • Golden A1/A2/A3/A4 • Normal • SP1/SP2 • Regional Classification • HQ • Central/Central1/ Central2 • Northern • Southern • Sabah/Sabah1/Sa bah2 • Sarawak/Sarawak 1/Sarawak2
  • 4. Telephone Number Management Operations • Create Telephone Numbers – Mobile and VOBB • Bulk change TN status • Create Dynamic Telephone Numbers (Number Porting) • Update Telephone Numbers • Perform Telephone Number Conversions • Telephone Number Details Retrieve for New Registration • VoBB Telephone Number Retrieve/Update • Perform Bulk Assign/Unassign of Prepaid/Postpaid Telephone Numbers • Perform Telephone Number Single/Bulk Reservation • Telephone Number Recycling • Perform Service Number Change • Allocate Telephone Numbers to Stores
  • 5. SIM Card Brief • SIM Cards Volume • Initial Volume: 22 Million • MoM Volume : 150,000 • Current Volume: 40 Million • Network Indicators • 2G • 3G • HLR • GHLR4 (2G) • GHPRD (2G) • GHSBH (2G) • GHSWK (2G) • SIM Card Types • 32K SIM • 64k USIM • 64K USIM MICRO • 64K USIM NANO • 128K SIM • 8K SIM • 16K SIM • 256K SIM • 256K USIM • 1M USIM • 64K USIM MICRO 3 IN 1 • 64K USIM MICRO 2 IN 1 • 64K SIM • GHLR4 (3G) • GHPRD (3G) • GHSBH (3G) • GHSWK (3G)
  • 6. SIM Card Management Operations • Generate Blank SIM Cards • Retrieve SIM Card Details • Provision / Deprovision Starter Packs • Extend SIM Card Expiry
  • 7. TN-SIM Card Management Operations • Creation of SIM Pairing with Telephone Number • Association of SIM Card Batch with Telephone Number • Disassociation of SIM Card Batch from Telephone Number • Perform SIM Card Change • Perform Bulk Number Pairing
  • 8. Entities and Specifications Used • Custom Object • CelcomSequence • CUGID • CustomLogManager • HSBBInstall • LegacyPrepaidCUG • NumberLevelMapping • Entity Identification Specification • CelcomSequenceEntityId • CustomLogManagerEntityId • IncumbentEntityId • LegacyPostpaidCUGEntityId • UsernameEntityId • Inventory Group • MobileTelephoneNumberCombination • NumberReservationStore • ProductionBatch • QCTestUpdate • SIMCardBatch • SIMCardReplacement • VOBBTelephoneNumberCombination • Logical Device • SIMCARD • Party • Username
  • 9. Entities and Specifications Used (Contd..2) • Geographic Place • Address Range : AccessPartner • Site : HSBBServiceableAddress • Place Configuration • HSBBServiceableAddressConfig • Product • CelcomProduct • Inventory Role • TECHNOLOGY : HSI, NETSAFE • Telephone Number • CreationOfCelcomNumberPool • VOBBTelephoneNumber • Ruleset Extension Points • CREATE_PRODUCT_BATCH_ExtPnt • UPDATE_PRODUCT_BATCH_ExtPnt • Rulesets • BATCH_MOBILE_TELEPHONE_NUMBER_RECYCLE • BATCH_NUMBER_UNASSIGNMENT • BATCH_RECYCLE_NUMBERS_FROM_STORE • BATCH_SIM_OUTPUT_FILE • BATCH_STARTERPACK_PROVISIONING • BATCH_UPDATE_MTNC_VTNC • BATCH_UPDATE_SIM_CARD_EXPIRY_DATE • BULK_CREATE_HSBB_SERVICEABLE_ADDRESS • BULK_CREATE_STARTERPACK_TEST_DATA • BULK_RESERVE_NUMBERS_TO_STORE • INSTANT_SEQUENCE_INCREMENTER • INVALIDATE_CACHE_ONCE • MVNO_NUMBER_SERVICE_CONVERSION_TO_PREPAID_POSTPAID • POSTPAID_PREPAID_TO _MVNO_NUMBER_SERVICE_CONVERSION • START_ALL_CELCOM_BATCH_OPERATIONS • UPDATE_PRODUCT_BATCH • UPLOAD_SIM_OUTPUT_FILE
  • 10. Entities and Specifications Used (Contd..3) • Sequence • UsernameSeq • LegacyPostpaidCUGSeq • IncumbentSeq • GROUPID • CustomLogManagerSeq • CelcomSequenceSeq • BATCH_WDT • BATCH_OTS • BATCH_ORC • BATCH_OBC • BATCH_GND • BATCH_GEM • BATCH_ECP • BATCH_BLF
  • 11. Timer Operations • BATCH_MOBILE_TELEPHONE_NUMBER_RECYCLE • BATCH_UPDATE_SIM_CARD_EXPIRY_DATE • BATCH_SIM_OUTPUT_FILE • BATCH_NUMBER_UNASSIGNMENT • BATCH_UPDATE_MTNC_VTNC • BATCH_RECYCLE_NUMBERS_FROM_STORE • BATCH_STARTERPACK_PROVISIONING
  • 12. UI Customizations • Inventory Group Search Page • Number Management • Assign Numbers • Unassign Numbers • Test Numbers • Change Number Service • Reserve Numbers • Allocate Numbers • Rollback Reservation • Approve Allocation • Approve Reservation • Reject Allocation • Inventory Group Search Page • Card management • Assign Numbers To Batch • Request Batch Approval • Approve And Pair • Reject Batch • Approve Replacements • QC • QC Update • Inventory Group Summary Page • Card Management • Download SIM Input File • Download SIM Packer File • SIM Card Batch Allocation Update
  • 13. UI Customizations (Contd..2) • Save Search Results to HTML • Product • Logical Device • Telephone Number • Custom Object • Inventory Group • Places
  • 14. Security • IT User (uim-users) • Card Management Supervisor • Card Management Staff • Number Management Supervisor • Number Management Staff • QC Admin • HSBB Admin • Read-Only
  • 15. Performance Tuning • Telephone Number • Extension Point • TelephoneNumber_findTN • Ruleset Extension Points-Global • SupressDistinct_TN • Rulesets • SUPPRESSDISTINCT_TN • Logical Device • Extension Point • LogicalDevice_findLD • Ruleset Extension Points-Global • SupressDisctict-LD • Rulesets • SUPPRESSDISTINCT_LD