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International Seminar on Strategic 
Management in the Public Sector 
CEPLAN : 17 August 2014 
“Public Sector Strategic Management 
a Whole-of Government Perspective” 
Alex Matheson 
1
Strategic Management 
The application of Strategic Thinking through 
Strategy Formulation, Strategic Planning and 
Strategy Deployment (Fred Nichols) 
Translates readily to public agencies – but its 
implementation requires a different 
management approach and capacities from 
traditional bureaucracies
Whole of Government SM means taking account 
of the dynamics of key interfaces between: 
• Separated Powers 
• Politics and Administration 
• Planning and Budgeting 
• Central agencies and line ministries 
• Government and Citizens 
And of phase of national 
development(“basics first”)
OECD members have diverse systems 
of government 
• Republics and constitutional monarchies, unitary or federal, with 
presidents or prime ministers, bicameral or unicameral legislatures 
• Under administrative law or common law, with a strong Executive or a 
strong Parliament, under close or distant judicial scrutiny, with a Corps 
des Compts or an Auditor General, within a written or an unwritten 
constitution, 
• Heads of Government may be directly or indirectly elected, Ministers may 
be voted or appointed. General elections may be proportional , or first 
past the post. 
• Powers are differently separated, and each branch of government 
differently organised. 
These reflect constitutional history. But more importantly they signify that 
nations are animated and distinguished by cultural forces rooted in their past. 
These differences, formal and cultural, are equally influential in the 
organisation of public administration.
But governance elements in common 
• From the evolution of the modern state has emerged 
– democracy and citizenship which originated in Greece; 
– civil service in China; 
– rule of law, separated powers and secularity in Rome; 
– representation, in the city republics of mediaeval Europe; 
– the nation state belonging to its people, from France; 
– the constitutional monarchy and competitive political 
party from England ; 
– and written constitution. judicial review and federalism 
from the United States. 
• Each OECD state has its own mix of these elements
Governance is a Work in Progress 
• A third of OECD members, were under non democratic forms of 
government in recent history. The key “reinvention” has been the 
spread of constitutional and democratic systems of government 
since the middle of last century. 
• Governance is therefore a work in progress. Not only are many 
countries still in transition from regimes which lacked core 
elements of what we now consider good governance, but that idea 
itself is in motion. 
• Governance has to continue to adapt in response to such pressures 
as the spread of national and international commerce, shifting of 
powers between levels of government, technologies of mass 
persuasion- and mass destruction, the permeability of national 
borders, the vulnerability of free societies to terrorism, and the 
influence of globalized communities of values and interests- for 
good and for bad.
Trends in OECD public management 
• Governments try to adapt to a fast –changing 
environment – while holding the nation together 
• Key factors for change are 
– the scale and sophistication of commerce 
– the demand for extended reach of govt regulation 
– widening disparities amongst citizens 
– More complex public policy problems 
• Reponses have been top down budgeting, agencies 
more autonomous and tailored to purpose, contracting 
in and out. 
• High – and so far unmet -demand for better whole of 
government strategic management
New Zealand public sector 
reforms 
• Born from political and economic crisis early ‘80s 
• Big bang economic liberalisation and followed by far 
reaching management reforms 
– Modernised performance budgeting and reporting 
– National regulatory reform 
– Wide Delegation of management authority to departmental 
(CEOs)- reduced central personel management regulations 
– More use of non-public service public agencies under new 
governance framework 
– Govt withdrawal from many activities and creation of SOEs for 
infrastructure network 
– CEOs and most public servants on term contracts 
– Use of GAAP accounting for department and government 
accounts -
20 years later.. 
• NZ continues to be rated as least corrupt by TI 
• Open economy a considerable success 
• Budgeting and accounting continue to be world class 
• Proportional representation (PR )system electoral has 
replaced first past post- as part of general reaction 
against high-handed style of reforms 
• Fragmented Public service structure has impeded 
knowledge management & policy coordination. 
(structural churning and silos) 
• Policy advisory role/capacity of PS declined
20 year later continued 
• Feedback on public policy impact has been 
unsystematic and weak overall 
• New-style regulation has contributed to some 
high profile disasters 
• (Some) sector ministers getting too involved in 
departmental management and structure 
• Impact of reforms considered to have further 
strengthened Executive (despite move to PR)
On reflection 
• The extreme emphasis on operational efficiency, and the 
organisational ideology employed, produced an unbalanced public 
service system in which the collective interest of government was 
inadequately protected. 
• The radical nature of the public service reforms had an adverse 
impact on governance values in particular relating to the political 
administrative interface. 
• There have been attempts by a number of NZ governments to 
retro-fit a greater capacity for strategic management on the NZ PS 
system . The current government has recently passed legislation to 
try to strengthen the influence of the three central agencies over 
ministries and departments. 
• New Legislation on “Policy Stewardship” to reinforce professional 
policy advisory responsibility of public service chief executives
Enhancing strategic management – a 
NZ case study 
Output reporting too detailed for CE/departmental performance 
management- so CEs were responsible for KRAs (Key Result Areas) 
In mid 90s public service developed SRAs (Strategic Result Areas) 
to capture govt’s principal goals for their term in office 
SRAs were used in resource planning as a basis for providing “new 
money” to ministries which made a good case for contributing to 
one or more SRA
NZ SRAs on reflection.. 
This process was not continued by subsequent 
governments. 
Nevertheless a number of governments set up 
other processes for the same purpose . 
Government s felt a need to steer and monitor 
their major political undertakings- perhaps more so 
since PR inspired produced Coalition Agreements. 
But do the political priorities for a 3 year term 
equate to strategic goals from national perspective?
From Evaluation of OECD country assistance to Public 
Governance Reform in developing countries 
• Least successful area was support for public 
service reform 
• Most successful were for audit and PFM reforms 
• Why ? Latter have “high specificity and low 
transactions” –compared with civil service 
systems with low specificity /high transactions 
• Also civil service not under organised scrutiny –or 
sharp demand pressure (unlike PFM and audit 
with role of Legislature and market pressure)
For Consideration.. 
Because public management arrangements are 
imbedded in a complex governance system – it is 
important that initiatives – such as Strategic 
Management-or Budget reform , be developed and 
managed and monitored as part of a wider vision of 
how the overall national system must change. 
Lessons from other countries 
• avoid “instrument fixation” in promoting 
systemic change 
• Governance system and public management 
design interact – for better or for worse

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Public Sector Strategic Management Whole-of-Government Perspective

  • 1. International Seminar on Strategic Management in the Public Sector CEPLAN : 17 August 2014 “Public Sector Strategic Management a Whole-of Government Perspective” Alex Matheson 1
  • 2. Strategic Management The application of Strategic Thinking through Strategy Formulation, Strategic Planning and Strategy Deployment (Fred Nichols) Translates readily to public agencies – but its implementation requires a different management approach and capacities from traditional bureaucracies
  • 3. Whole of Government SM means taking account of the dynamics of key interfaces between: • Separated Powers • Politics and Administration • Planning and Budgeting • Central agencies and line ministries • Government and Citizens And of phase of national development(“basics first”)
  • 4. OECD members have diverse systems of government • Republics and constitutional monarchies, unitary or federal, with presidents or prime ministers, bicameral or unicameral legislatures • Under administrative law or common law, with a strong Executive or a strong Parliament, under close or distant judicial scrutiny, with a Corps des Compts or an Auditor General, within a written or an unwritten constitution, • Heads of Government may be directly or indirectly elected, Ministers may be voted or appointed. General elections may be proportional , or first past the post. • Powers are differently separated, and each branch of government differently organised. These reflect constitutional history. But more importantly they signify that nations are animated and distinguished by cultural forces rooted in their past. These differences, formal and cultural, are equally influential in the organisation of public administration.
  • 5. But governance elements in common • From the evolution of the modern state has emerged – democracy and citizenship which originated in Greece; – civil service in China; – rule of law, separated powers and secularity in Rome; – representation, in the city republics of mediaeval Europe; – the nation state belonging to its people, from France; – the constitutional monarchy and competitive political party from England ; – and written constitution. judicial review and federalism from the United States. • Each OECD state has its own mix of these elements
  • 6. Governance is a Work in Progress • A third of OECD members, were under non democratic forms of government in recent history. The key “reinvention” has been the spread of constitutional and democratic systems of government since the middle of last century. • Governance is therefore a work in progress. Not only are many countries still in transition from regimes which lacked core elements of what we now consider good governance, but that idea itself is in motion. • Governance has to continue to adapt in response to such pressures as the spread of national and international commerce, shifting of powers between levels of government, technologies of mass persuasion- and mass destruction, the permeability of national borders, the vulnerability of free societies to terrorism, and the influence of globalized communities of values and interests- for good and for bad.
  • 7. Trends in OECD public management • Governments try to adapt to a fast –changing environment – while holding the nation together • Key factors for change are – the scale and sophistication of commerce – the demand for extended reach of govt regulation – widening disparities amongst citizens – More complex public policy problems • Reponses have been top down budgeting, agencies more autonomous and tailored to purpose, contracting in and out. • High – and so far unmet -demand for better whole of government strategic management
  • 8. New Zealand public sector reforms • Born from political and economic crisis early ‘80s • Big bang economic liberalisation and followed by far reaching management reforms – Modernised performance budgeting and reporting – National regulatory reform – Wide Delegation of management authority to departmental (CEOs)- reduced central personel management regulations – More use of non-public service public agencies under new governance framework – Govt withdrawal from many activities and creation of SOEs for infrastructure network – CEOs and most public servants on term contracts – Use of GAAP accounting for department and government accounts -
  • 9. 20 years later.. • NZ continues to be rated as least corrupt by TI • Open economy a considerable success • Budgeting and accounting continue to be world class • Proportional representation (PR )system electoral has replaced first past post- as part of general reaction against high-handed style of reforms • Fragmented Public service structure has impeded knowledge management & policy coordination. (structural churning and silos) • Policy advisory role/capacity of PS declined
  • 10. 20 year later continued • Feedback on public policy impact has been unsystematic and weak overall • New-style regulation has contributed to some high profile disasters • (Some) sector ministers getting too involved in departmental management and structure • Impact of reforms considered to have further strengthened Executive (despite move to PR)
  • 11. On reflection • The extreme emphasis on operational efficiency, and the organisational ideology employed, produced an unbalanced public service system in which the collective interest of government was inadequately protected. • The radical nature of the public service reforms had an adverse impact on governance values in particular relating to the political administrative interface. • There have been attempts by a number of NZ governments to retro-fit a greater capacity for strategic management on the NZ PS system . The current government has recently passed legislation to try to strengthen the influence of the three central agencies over ministries and departments. • New Legislation on “Policy Stewardship” to reinforce professional policy advisory responsibility of public service chief executives
  • 12. Enhancing strategic management – a NZ case study Output reporting too detailed for CE/departmental performance management- so CEs were responsible for KRAs (Key Result Areas) In mid 90s public service developed SRAs (Strategic Result Areas) to capture govt’s principal goals for their term in office SRAs were used in resource planning as a basis for providing “new money” to ministries which made a good case for contributing to one or more SRA
  • 13. NZ SRAs on reflection.. This process was not continued by subsequent governments. Nevertheless a number of governments set up other processes for the same purpose . Government s felt a need to steer and monitor their major political undertakings- perhaps more so since PR inspired produced Coalition Agreements. But do the political priorities for a 3 year term equate to strategic goals from national perspective?
  • 14. From Evaluation of OECD country assistance to Public Governance Reform in developing countries • Least successful area was support for public service reform • Most successful were for audit and PFM reforms • Why ? Latter have “high specificity and low transactions” –compared with civil service systems with low specificity /high transactions • Also civil service not under organised scrutiny –or sharp demand pressure (unlike PFM and audit with role of Legislature and market pressure)
  • 15. For Consideration.. Because public management arrangements are imbedded in a complex governance system – it is important that initiatives – such as Strategic Management-or Budget reform , be developed and managed and monitored as part of a wider vision of how the overall national system must change. Lessons from other countries • avoid “instrument fixation” in promoting systemic change • Governance system and public management design interact – for better or for worse