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International Seminar on Strategic Management in the Public Sector 
Strategic Management, and its (Qualified) 
Significance for Public Management 
Michael Barzelay 
Professor of Public Management 
London School of Economics and Political Science
Interpreting the Brief for the Session 
Ideas about the role 
and action profiles of 
general managers 
Clarify this concept 
and the content of 
established views 
about it, from an 
academic’s 
perspective 
• Discuss strategic management and its significance 
for public management 
The implementation 
and delivery of public 
programs 
The administration of 
the public sector and its 
parts 
The staffing of political 
executives 
Say 
something 
worth 
listening to 
Make an assessment 
Idealized lines of 
action (practices) 
of public 
executives 
Consider 
opposing 
arguments
What Influences My Response to a Discussion of 
Strategic Management 
• Biographical sources of a positive, committed attitude 
– Early indoctrination 
– Broad framework for most of my teaching over 30 years 
– Research 
• Book: Gestión Publica Estratégica (1986) 
• Book: Breaking Through Bureaucracy (1992) 
• Book: Preparing for the Future: Strategic Planning in the U.S. Air Force 
(2003) 
• Articles: Brazil in Action, Strategic Planning and Programming in the 
European Commission 
– Using the ideas 
• Consulting (Center for Transformation & Strategic Initiatives) 
• Being a “general manager” of a $20 million business
What Influences My Response to a Discussion of 
Strategic Management 
• Intellectual reasons for a positive attitude 
– General management posts have a certain uniformity in role 
imperatives (common problems) 
– The form of viable responses to these imperatives exhibits a 
pattern (common solutions) 
• Example: Diplomatic maneuvering helps to coordinate resources and 
efforts when an organization has diverse power centers 
• Example: The exercise of executive authority needs to be seen as 
systematic in process and based on meaningful information 
– The literature associated with strategic management is a living 
tradition, open to reconceptualization and elaboration
What Influences My Response to a Discussion of 
Strategic Management 
• Sources of a sceptical, indifferent attitude 
– Has turned into something of a buzzword, or even “magic words” 
– Difficult to identify the topics and content, with any definitiveness 
• What is strategic management for the “accounting and control” profession 
is not for the “strategy” and “entrepreneurship” 
– Multiple, unintegrated perspectives on what it means to solve 
problems 
• Individual judgment on the balance of reasons given a perceptive reading 
of a situation 
• Creating solutions through inventive problem-solving through a series of 
steps, each with its own imperatives
Interpreting the Brief for the Session 
Ideas about the role 
and action profiles of 
general managers 
Say 
something 
worth 
listening to 
Clarify this concept 
and the content of 
established views 
about it, from an 
academic’s 
perspective 
Consider 
opposing 
arguments 
• Discuss strategic management and its significance 
for public management
Scholarly Accounts of Strategic Management 
as it has Evolved 
Mintzberg Guillen
Steps in the Genealogy of Strategic Management 
Lewin 
(Planned Organizational 
Henri Fayol Change) 
(Principles of Administration) 
Herbert A. Simon 
(Administrative Analysis)
Differing Focuses within Strategic Management 
Industry competition 
Technology competition 
Regulatory shifts 
Organization 
Enterprise 
Transition
Strategic Management: Types of Field Problems 
Strategy 
Development 
Creating 
Capabilities for 
Future Delivery 
Controlling the 
Delivery 
Process 
Production 
Start up 
Scaling up 
Success 
sustaining 
Realignment 
Turnaround
Genealogy of Strategic Public Management 
Machiavelli 
(Leadership and Governing) 
Neustadt 
(Leadership in Public Elective Office) 
Clausewitz 
(Strategy & Planning) 
Moore 
(Strategy & General Management) 
Bryson
My own Work 
Strategy 
Development 
Creating 
Capabilities for 
Future Delivery 
Controlling the 
Delivery 
Process 
Production 
Start up 
Scaling up 
Success 
sustaining 
Realignment 
Turnaround
Ideas about the role 
and action profiles of 
general managers 
Clarify this concept 
and the content of 
established views 
about it, from an 
academic’s 
perspective 
• Discuss strategic management and its significance 
for public management 
The implementation 
and delivery of public 
programs 
The administration of 
the public sector and its 
parts 
The staffing of political 
executives 
Say 
something 
worth 
listening to 
Make an assessment 
Recapping 
Idealized lines of 
action (practices) 
of public 
executives 
Consider 
opposing 
arguments
Is Strategic Management Significant 
• Absolutely yes 
for Public Management? 
– Public sector organizations have a certain similarity in imperatives: obtain and 
sustain authorization (active or passive), deliver (programs) in the present, 
prepare for the future 
– Responding adequately to these imperatives taken in combination is difficult, 
due to 
• Division of labor (specialization) within an organization creates coordination challenges as 
imperatives cannot be wholly broken down into separate ‘domains’ are matched to 
organizational units 
• The complexity of institutional structure within the authorizing environment creates 
‘diplomatic’ challenges 
– This standard predicament creates requirements for coordination and 
diplomacy, whose intended fulfilment has implications for attention and 
action by public managers 
– Strategic management ideas, as adapted to the public sector, recognize the 
predicament and provide some guidance as to how to handle it
Is Strategic Management Significant 
for Public Management? 
• Yes, with qualifications 
– Representing the predicament – particularly the diplomatic aspects -- requires 
theory and knowledge from political science, not just from management 
• No, with qualifications 
– The solutions to this predicament that have taken shape and been used in the 
past are often analyzed in a shallow way, even in hindsight 
– Strategic management can be used as a proverb of administration, one that 
can result in much attention and expenditure being allocated to showcase the 
organization’s maturity in administration, irrespective of whether it 
contributes to handling the predicaments of public management
Implications for this Seminar and the Wider Pursuit

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Michael Barzelay: "Strategic Management, and its (Qualified) Significance for Public Management"

  • 1. International Seminar on Strategic Management in the Public Sector Strategic Management, and its (Qualified) Significance for Public Management Michael Barzelay Professor of Public Management London School of Economics and Political Science
  • 2. Interpreting the Brief for the Session Ideas about the role and action profiles of general managers Clarify this concept and the content of established views about it, from an academic’s perspective • Discuss strategic management and its significance for public management The implementation and delivery of public programs The administration of the public sector and its parts The staffing of political executives Say something worth listening to Make an assessment Idealized lines of action (practices) of public executives Consider opposing arguments
  • 3. What Influences My Response to a Discussion of Strategic Management • Biographical sources of a positive, committed attitude – Early indoctrination – Broad framework for most of my teaching over 30 years – Research • Book: Gestión Publica Estratégica (1986) • Book: Breaking Through Bureaucracy (1992) • Book: Preparing for the Future: Strategic Planning in the U.S. Air Force (2003) • Articles: Brazil in Action, Strategic Planning and Programming in the European Commission – Using the ideas • Consulting (Center for Transformation & Strategic Initiatives) • Being a “general manager” of a $20 million business
  • 4. What Influences My Response to a Discussion of Strategic Management • Intellectual reasons for a positive attitude – General management posts have a certain uniformity in role imperatives (common problems) – The form of viable responses to these imperatives exhibits a pattern (common solutions) • Example: Diplomatic maneuvering helps to coordinate resources and efforts when an organization has diverse power centers • Example: The exercise of executive authority needs to be seen as systematic in process and based on meaningful information – The literature associated with strategic management is a living tradition, open to reconceptualization and elaboration
  • 5. What Influences My Response to a Discussion of Strategic Management • Sources of a sceptical, indifferent attitude – Has turned into something of a buzzword, or even “magic words” – Difficult to identify the topics and content, with any definitiveness • What is strategic management for the “accounting and control” profession is not for the “strategy” and “entrepreneurship” – Multiple, unintegrated perspectives on what it means to solve problems • Individual judgment on the balance of reasons given a perceptive reading of a situation • Creating solutions through inventive problem-solving through a series of steps, each with its own imperatives
  • 6. Interpreting the Brief for the Session Ideas about the role and action profiles of general managers Say something worth listening to Clarify this concept and the content of established views about it, from an academic’s perspective Consider opposing arguments • Discuss strategic management and its significance for public management
  • 7. Scholarly Accounts of Strategic Management as it has Evolved Mintzberg Guillen
  • 8. Steps in the Genealogy of Strategic Management Lewin (Planned Organizational Henri Fayol Change) (Principles of Administration) Herbert A. Simon (Administrative Analysis)
  • 9. Differing Focuses within Strategic Management Industry competition Technology competition Regulatory shifts Organization Enterprise Transition
  • 10. Strategic Management: Types of Field Problems Strategy Development Creating Capabilities for Future Delivery Controlling the Delivery Process Production Start up Scaling up Success sustaining Realignment Turnaround
  • 11. Genealogy of Strategic Public Management Machiavelli (Leadership and Governing) Neustadt (Leadership in Public Elective Office) Clausewitz (Strategy & Planning) Moore (Strategy & General Management) Bryson
  • 12. My own Work Strategy Development Creating Capabilities for Future Delivery Controlling the Delivery Process Production Start up Scaling up Success sustaining Realignment Turnaround
  • 13. Ideas about the role and action profiles of general managers Clarify this concept and the content of established views about it, from an academic’s perspective • Discuss strategic management and its significance for public management The implementation and delivery of public programs The administration of the public sector and its parts The staffing of political executives Say something worth listening to Make an assessment Recapping Idealized lines of action (practices) of public executives Consider opposing arguments
  • 14. Is Strategic Management Significant • Absolutely yes for Public Management? – Public sector organizations have a certain similarity in imperatives: obtain and sustain authorization (active or passive), deliver (programs) in the present, prepare for the future – Responding adequately to these imperatives taken in combination is difficult, due to • Division of labor (specialization) within an organization creates coordination challenges as imperatives cannot be wholly broken down into separate ‘domains’ are matched to organizational units • The complexity of institutional structure within the authorizing environment creates ‘diplomatic’ challenges – This standard predicament creates requirements for coordination and diplomacy, whose intended fulfilment has implications for attention and action by public managers – Strategic management ideas, as adapted to the public sector, recognize the predicament and provide some guidance as to how to handle it
  • 15. Is Strategic Management Significant for Public Management? • Yes, with qualifications – Representing the predicament – particularly the diplomatic aspects -- requires theory and knowledge from political science, not just from management • No, with qualifications – The solutions to this predicament that have taken shape and been used in the past are often analyzed in a shallow way, even in hindsight – Strategic management can be used as a proverb of administration, one that can result in much attention and expenditure being allocated to showcase the organization’s maturity in administration, irrespective of whether it contributes to handling the predicaments of public management
  • 16. Implications for this Seminar and the Wider Pursuit