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H2
Operator Volume 2 Issue 2 2015 1H2
Operator Volume 1 Issue 1 2013 1
C A R I B B E A N
Management Programme Inc (CBWMP Inc) which
was incorporated in St Lucia in November 2001.
4. Pay Exam fees
5. Take the Exam
EXAMINATION ROLE OF THE
OPERATOR/ANALYST
Pre-examination Role
•Take an interest in your professional development
and in the certification programme;
•Participate in training and other scheduled
activities in preparation for the examination;
•Obtain all text books and study material
recommended for examination preparation;
•Utilize all training facilities made available by the
Utility/organization in support of examination
preparation;
•Register and sit the examination in accordance
with instructions provided by the CAWASA
Post-examination Role
•Register for remedial training if
unsuccessful in the examinations;
•Continue professional development
after receiving certification;
•Participate in professional development activities
for 2.4 Continuing Education Units (CEUs) over
the two years;
•Submit a completed renewal application form
along with the renewal fee and relevant documen-
tation no later than six (6) months before the expiry
date of the certificate.
4. Collection
5. Water Laboratory
6. Wastewater Labora-tory
7. Very Small Water System
8. Small Wastewater System
EMPLOYEE BENEFITS:
Career Advancement opportunities
Higher Wage earning opportunities
Competitive advantage of non-certified Operators
Recognition as a professional Operator
EMPLOYER BENEFITS:
Cadre of certified professionals
Motivate employees to expand
knowledge/skills
Increase competence level of employees
Ensure continuing education for
employees
Volume 1 • Issue 1 Annual Newsletter of the Water Industry Operators of the Caribbean June 2013Volume 2 • Issue 2 Annual News Letter of the Water Industry Operators of the Caribbean June 2015
I
t is my pleasure to present the second issue of the CA-
WASA H2O Water Operators Magazine, which coin-
cides with the hosting of our 4th Conference of Water
Operators in St. George’s, Grenada. This conference is firmly
established as the major biennial event in the water sector’s
Calendar. The magazine is a source of information about the
conference and captures the challenges, diverse skills, views
and lessons of the operators in our 13 member utilities.
The magazine also forms part of our mandate to share and
promote information and knowledge among our members
in particular and the public in general. The exchange of ex-
periences including challenges and successes, what works
and what doesn’t, will contribute to the adoption of best
practice and general improvement in quality of service de-
livered by our utilities. Additionally, it offers another me-
dium to facilitate the communication of the true value of
water among our various stakeholders.
It is well recognized by our utilities, that the delivery of ef-
ficient, reliable and high quality water and sanitation servic-
es requires a well-trained and well-qualified workforce. The
conference forms part of CAWASA’s technical training pro-
gramme and affords an opportunity for networking among
the operators, as well as the cross-fertilization of ideas and
lessons learned from the ABC certification programme.
Sponsorship of the Conference and the H2O Water Opera-
tors’ Magazine is an important feature for success. On behalf
of the Board of Directors and member utilities, we thank the
many sponsors who have contributed to the successful host-
ing of the conference and publishing the magazine.
I would like to thank all the contributors of articles and
photographs which appeared in this issue, and particularly
to thank Mrs. Suzanne Joseph, programme officer, for her
commitment and dedicated support in delivering these two
products.
IGNATIUS JEAN
Executive Director
Here’s to the 4th Caribbean
Water Operators Conference
Foreword
r and
water
ilities
a later
rators
rt on
pro-
the
Con-
ealthy
sored
uthor-
iation
Water
ed by
ves of
be by
erna-
skills
th fel-
e op-
hnical
ers.
tunity
s Cer-
senta-
etitive
a
Meet the CAWASA Exco
President:
Bernard Ettinoffe
Vice President:
Christopher Husbands
Secretary:
Ivan Rodrigues
BERNARD ETTINOFFE
President
2 H2
Operator Volume 2 Issue 2 2015
F
ellow Directors, Colleagues and well wishers I greet
you as president of CAWASA and thank you for the
wonderful works that our region’s water and sewer-
age utilities are doing in providing water and sewerage ser-
vices to the people of our islands.
Indeed this is a noble task that very often goes unnoticed.
As the environment in which we operate gets even more
challenging the task ahead gets increasingly difficult, but
we are confident that as leaders in the water and waste wa-
ter sectors, we have what it takes to get the job done.
We are proud of the continued efforts of our very own or-
ganization, CAWASA, which stands ready to assist in ca-
pacity building in our utilities through training at all levels
and forging alliances through networking and collaboration
with our sister organizations around the world. The most
recent signing of an MOU among GWOPA, the Pacific Wa-
ter and Waste Water Association, CAWASA and CWWA is
testimony of the efforts being made in this regard.
I believe the time is here when as utility directors, manag-
ers, and leaders across the region faced with similar chal-
lenges in many of our territories must come together to help
solve our regions problems and ensure that overall we re-
main a water secure region providing reliable and efficient
services to our people now and into the future.
I encourage us all to embrace the opportunities that we
have to collaborate in non-traditional ways that can add
value to our utilities and countries and show our steward-
ship as good custodians of a God given resource that is so
very important to life. It is my wish that as we go forward
we will further embrace each other and the lessons that we
can learn as a result of this unity.
Again thank you for your continued cooperation as we
strive for a water secure region.
Message from the President
Operators to network
, skills and experiences.
of the H2O Operator
is yet another major
AWASA aimed at high-
Water Operators in the
wants to take this op-
rage Water Operators
the magazine as a me-
awareness of their job
hat the Operators will
s a tool for educating
hin and outside of the
ontributing articles on
projects implemented,
e how the water-related
red were tackled and
ole as water sector pro-
aders on progress made
examinations and with
e knowledge and skills
I also wish to point out that Mrs. Suzanne
Joseph, Programme Officer attached to the
CAWASA Secretariat, deserves all credit for
the publication of this magazine. She came
up with the idea and coordinated the activi-
ties related to this inaugural issue. Kudos to
her, are fully in order.
Now, it’s my distinct pleasure to invite you
to read this first edition from cover to end
and to share the contents with others.
Happy Reading!
Victor Poyotte
executive Director, cAWASA
d for INTEWA> 
 Page Two> 
xclusive distributor In the Caribbean 
 
 20 years of experience,  countless references and a  
se visit www.intewa.com), we are now looking for an 
the Caribbean for the following products: 
 
 
Ringelstein, Business Manager/ INTEWA GmbH  
 | Mobile: 0049‐163‐6966050 
 |ringelstein@intewa.de 
d for INTEWA> 
 Page Two> 
xclusive distributor In the Caribbean 
 
 20 years of experience,  countless references and a  
se visit www.intewa.com), we are now looking for an 
the Caribbean for the following products: 
 
 
Ringelstein, Business Manager/ INTEWA GmbH  
 | Mobile: 0049‐163‐6966050 
 |ringelstein@intewa.de 
d for INTEWA> 
 Page Two> 
xclusive distributor In the Caribbean 
 
 20 years of experience,  countless references and a  
se visit www.intewa.com), we are now looking for an 
the Caribbean for the following products: 
 
 
Ringelstein, Business Manager/ INTEWA GmbH  
 | Mobile: 0049‐163‐6966050 
 |ringelstein@intewa.de 
d for INTEWA> 
 Page Two> 
xclusive distributor In the Caribbean 
 
 20 years of experience,  countless references and a  
se visit www.intewa.com), we are now looking for an 
the Caribbean for the following products: 
 
 
Ringelstein, Business Manager/ INTEWA GmbH  
 | Mobile: 0049‐163‐6966050 
 |ringelstein@intewa.de 
d for INTEWA> 
 Page Two> 
xclusive distributor In the Caribbean 
 
 20 years of experience,  countless references and a  
se visit www.intewa.com), we are now looking for an 
the Caribbean for the following products: 
 
 
Ringelstein, Business Manager/ INTEWA GmbH  
 | Mobile: 0049‐163‐6966050 
 |ringelstein@intewa.de 
initiative
H2
Operator Volume 1 Issue 1 2013
Meet the CAWASA Exco
President:
Bernard Ettinoffe
Vice President:
Christopher Husbands
Secretary:
Ivan Rodrigues
Treasurer:
John Joseph
3
Vincent Hippolyte
  
H2
Operator Volume 2 Issue 2 2015 3
Shervon Ifill is a young entrepreneur, an educator, public
health consultant and an environmental steward. She is an
honors graduate of Andrews University Bachelors of Sci-
ence degree in Biology and Chemistry, a graduate from St
George’s University Master of Public Health degree, Epide-
miology emphasis.
As part of the IG Training & Consultancy team, Shervon
was able to help develop a research proposal that gathered
critical information on the gaps within training opportuni-
ties among Caribbean wastewater operators. We are con-
fident that the new information gathered would propel
our Caribbean neighbours to address any inadequacies in
wastewater operators training and other proximal issues so
as to alleviate some of our environmental dilemmas.
It is no wonder that based on her diverse academic accom-
plishment and passion towards seeking a healthier envi-
ronment, that Shervon has been offered a 2015/2016 Com-
monwealth Scholarship to pursue postgraduate studies in
Water and Waste Engineering at Loughborough University.
As a leader in her own regard, Shervon is enthusiastic to
use her knowledge of integrated water resources manage-
ment, wastewater reuse and sustainable water management
among other content areas, to serve her country and the
wider Caribbean region in safe guarding the environment
for the generations to come. She is full of potential and with
the continued support of IGTC and the networking com-
munity of CAWASA, success is guaranteed, one stride at a
time.
Shervon Ifill:
Changing the environment:
one stride at a time
Current Position	 : Operations Manager, EnMasco Ltd, Trinidad
Experience	 : 	 13 Years
Qualifications	 : 	 Level II Wastewater Treatment
	 Diploma in Environmental Management
  I.G. Training and Con-
sulting Ltd (IGTC) special-
izes in providing capacity
building training and op-
erational consulting to na-
tional and regional water
and wastewater authorities.
The goal of the company is
to assist authorities in pro-
viding safe, potable drink-
ing water and environmen-
tally sound wastewater
treatment and disposal.
Services provided by the
company include:
1.	 Operation training
2.	 Management training
3.	 Operational consulting
4.	 Operator Certification Exam Preparation courses and Con-
tinuing Education Units (CEU) accredited workshops
  The company has been providing operator Certification
Exam Preparation training as well as CEU accredited courses.
P r o f i l e
Timothy Augustus
Irwin Gill
Meet Irwin Gill
Certified Programme Examiner
I
rwin Gill of Trinidad &
Tobago is CAWASA’s coun-
terpart, who’s been heading
the Certification Programme
Examination in the twin-island
state since March 2012.
To date, he’s trained 31 Op-
erators, who have all received
certificates in Wastewater
Treatment and Wastewater
Laboratory in Levels I, II and
III, respectively.
Mr Gill also has his own
consultancy firm – Irwin Gill
Training & Consultancy lo-
cated in Chaguanas -- and
provides services in: Training/
Capacity Building, Profession-
al Development, Logistics &
Marketing.
• 783 million people do not have access to clean
water and almost 2.5 billion do not have access to
adequate sanitation.
• 6 to 8 million people die annually from the
consequences of disasters and water-related
diseases.
• About 66% of Africa is arid or semi-arid and more
than 300 of the 800 million people in sub-Saharan
Africa live in a water-scarce environment – mean-
ing that they have less than 1,000 m3 per capita
(NEPAD, 2006).
4 H2
Operator Volume 2 Issue 2 2015
P r o f i l e
Mr Daniel E Cummings’ Educational background in-
cludes: BSc. (Hons.) Civil Enngineering UWI 1977-80; Cert.
in Water Resources Mgt. Yaroslav Cerni, Yugoslavia June-
Sept. 1983; MSc. Civil Engineering & Environmental; Sci-
ence, (OU) Oklahoma 1985-86 and MBA (UWI) Barbados
1992-94.
His Work experience includes: CWSA St. Vincent Febru-
ary1982- March 1987, Water Engineer; CWSA St. Vincent
April 1987- June 2004, General Manager; Water Manage-
ment Consultant to the Government of Anguilla and the
Anguilla Water Dept. 2007-2009. Over- saw the establish-
ment of the Anguilla Water Corporation; Served as an Op-
position Senator from 2005 to 2010 and Elected a Member of
Parliament 2010.
His Affiliation includes: Past Director of the Cairbbean
Water and Sewage Association (CAWASA) (formerly Ca-
ribbean Basin Water Management Programme CBWMP);
Past President and Trustee of Caribbean Water & Waste
Water Association and Past President Rotary Club of St.
Vincent.
His Awards includes: Distinguished Service Gold Award
from CWWA and Distinguished Gold Award (UN FAO.
Current Position: 		
Supervisor Production
and Quality
Company: 		
National Water and
Sewerage Authority
Grenada
Date of employment:
16 may 1994
Mr. Lambert was em-
ployed as a Plant Op-
erator for sixteen years
(16) attached to the Mt.
Horne Water Treatment
Plant and then at the Annandale Water Treatment Plant for
one year.
He is a certified level 111 plant operator and works as a
Supervisor of Production and Quality since December 2012,
a position which he presently holds. He is responsible for
the day to day operations and maintenance of all the Water
Treatment facilities on the island.
Mr Lambert is one of the first employee to be promoted as a
result of achieving his ABC certification in Water Treatment
Daniel E Cummings M P
Water & Waste Water Management Consultant
Juan Lambert
Company: Dominica
Water & Sewerage
Authority,
He was featured in the
2013 Magazine. How-
ever he has gained
Level IV in Water
Treatment, and Level
II in Wastewater Treat-
ment in 2014.
His position: Wa-
ter Operator – WA1
System
Jefferson Durand
H2
Operator Volume 2 Issue 2 2015 5
6 H2
Operator Volume 2 Issue 2 2015
1. D
2. P
3. P
4. P
5. O
Issu
Degradat
Poor land
Populatio
Pollution
Over-exp
ues tha
tion of fra
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on growth
ploitation
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agile ecos
pment an
h
of living
cern the
The countri
the econom
This vulnera
inherent soc
developmen
challenges t
The impact
general it i
flooding an
erosion and
effects with
watersheds
is already cr
Unfortunate
by degrada
with, amon
manageme
and the in
maintaining
will constitu
The OECS S
five year d
change ada
of the OECS
I.
n
II.
m
III.
IV.
a
systems
nd manag
resource
e proje
Pro
es of the OE
mic and envir
ability, coup
cial challeng
nt goals of t
to countries i
on small isla
s forecasted
d damage t
d threats to li
h warmer se
and water r
reating serio
ely, the imp
ation of nat
ng other thin
ent; populatio
ntroduction
g stable econ
ute the most
Secretariat is
development
aptation and
S. The projec
Improving th
national ada
Providing dir
measures in c
in each of six
Building ins
information
Raising awa
and resilienc
gement
es
ect
omoting C
ECS have a
ronmental p
pled with fra
ges present a
the region. O
n the OECS
ands has bee
d that sea le
to shorelines
ivelihoods. T
eas, changes
resources, an
us problems
acts of clima
tural resourc
ngs, poorly-p
on growth; p
of invasive
nomies and p
critical conce
s currently im
t initiative t
d resilience in
ct has set the
he regulatory
aptation stra
rect support
coastal and f
x OECS Indep
stitutional c
gaps; and
areness on cl
ce
Climate R
heightened
pressures tha
agile natural
a special urg
One of the m
is climate ch
en explored b
evel rise will
and infrastr
The region is
s in weathe
nd the invas
on islands (I
ate change a
ces that are
planned dev
pollution; ov
species, am
providing fo
ern for the is
mplementing
that is focu
n the six inde
e following int
ry framework
ategies;
for climate a
freshwater m
pendent Stat
capacity an
limate chang
The RRACC
2011 and is fu
Readines
vulnerability
at are emerg
l and cultura
gency to the
most significa
hange.
by many scie
lead to gre
ructure from
already exp
er patterns,
ion of non-n
PCC, 2007).
are further c
e particularl
velopment, la
er-exploitati
mong others
or economic d
land states o
g the RRACC
sed on build
ependent Me
terventions a
k in support
adaptation
management
tes;
nd addressi
ge adaptati
Project was la
unded by:
ss in the O
y to many o
ging globally
al assets and
e sustainable
ant on-going
entists and in
eater coasta
storm surge
periencing the
which affec
native specie
compounded
ly associated
and use and
ion resources
s. Therefore
developmen
of the OECS.
C Project— a
ding climate
ember State
as priorities:
of
t
ng
on
aunched in Ju
OECS
of
y.
d
e
g
n
al
e,
e
t
es
d
d
d
s;
e
t
a
e
es
ulyThe RRACC Project was launched
in July 2011 and is funded by:
HIGHLIGHTS OF THE OPERATORS COMPETITION
IN ANTIGUA & BARBUDA—2013
H2
Operator Volume 2 Issue 2 2015 7
E
ngineers, water and waste-water operators, water and
waste laboratory analysts, stakeholders and other water
and waste-water industry professionals from utilities
across the Caribbean will gather in Antigua and Barbuda later
this month for the Third Annual Caribbean Water Operators
Conference.
The conference will be held at the Jolly Beach Resort on
June 27 and 28, to discuss matters relating to their pro-
fessional and organizational responsibilities across the
region.
The theme for the two-day conference is Water Re-use: Con-
tributing to Efficient Use of Water Resources for a Healthy
Environment.
The 2013 Water Operators Conference is jointly sponsored
by the host utility -- the Antigua Public Utilities Author-
ity (APUA), the Caribbean Water and Wastewater Association
(CAWASA) and the Caribbean Regional Fund for Waste Water
Management (CReW) Project.
The opening session of the conference will be addressed by
Antigua’s Public Utilities Minister, as well as representatives of
the sponsoring agencies, while the feature address will be by
Don Degan of W.W.W.S. in Canada, who will speak on Interna-
tional Perspectives on Water Re-use.
The conference will aim to update the knowledge and skills
of water and wastewater operators through interaction with fel-
low operators and professionals; and to provide them the op-
portunity to access, view and share the latest ideas in technical
equipment, technology, products and services with suppliers.
It will also provide Caribbean operators with the opportunity
to share their experiences in preparation for the Operators Cer-
tification Examinations, as well as to showcase their presenta-
tion skills through professional presentations and competitive
activities.
The Antigua meeting will also allow the participants to show-
case their technical skills through the Operators Competition
and to identify emerging trends in the water and wastewater
industry.
Among other issues to be considered by the delegates are:
The Enabling Environment for Water and Waste Water Serv-
ices, Water Quality in the Region, Application of Waste Water
Re-use and Utility Development Issues.
June 14, 2013
Caribbean Water
Operators
confer in Antigua
at month-end
Meet the CAWASA Exco
President:
Bernard Ettinoffe
Vice President:
Christopher Husbands
Secretary:
Ivan Rodrigues
Treasurer:
John Joseph
H2
Operator Volume 1 Issue 1 2013 3
E
ngineers, water and waste-water operators, water
and waste laboratory analysts, stakeholders and
other water and waste-water industry profession-
als from utilities across the Caribbean will gather in Gre-
nada in June for the Fourth Annual Caribbean Water Op-
erators Conference.
The conference will be held at the Radisson Hotel on June
25 and 26, to discuss matters relating to the professional and
organizational responsibilities of water operators across the
region. The theme for the two-day conference is: Improving
Operators Efficiency: Adapting to Climate Change.
The 2015 Water Operators Conference is jointly sponsored
by the host utility -- the National Water and Sewerage Au-
thority (NAWASA) of Grenada and the Saint Lucia-based
Caribbean Water and Wastewater Association (CAWASA).
The opening session of the conference will be addressed
by Grenada’s Public Utilities Minister, as well as represen-
tatives of the sponsoring agencies, while the feature address
will be by Mr Daniel Cummings, a former Director of CA-
WASA and a former General Manager of the Central Water
and Sewage Authority of St. Vincent and the Grenadines.
The conference will aim to update the knowledge and
skills of water and wastewater operators through interac-
tion with fellow operators and professional, as well as to
provide them the opportunity to access, view and share
the latest ideas in technical equipment, technology, prod-
ucts and services with suppliers.
Meanwhile, during the conference the OECS/RRACC Proj-
ect will put up an exhibition on Climate Change. Other ex-
hibitors will be: IsraTech from Jamaica, VAG-Germany, CAR-
PHA, GWP-C; UNEP-CReW, among others. (The public and
school children in particular are invited to the exhibition).
Mr Ray Olson, President of the Association of Boards of
Certification (ABC) of the USA, will also attend. ABC is an
international organization of environmental certification
boards working to advance water quality and integrity. CA-
WASA is a member of ABC and its quarterly certification
examinations, which are crucial to water operators across
the region, are professionally certified by the ABC, which is
the premiere certification board of its kind in the USA.
The conference will also provide Caribbean operators
with the opportunity to share their experiences in prepara-
tion for the Operators Certification Examinations, as well
as to showcase their presentation skills through profes-
sional presentations and competitive activities.
The Grenada meeting will allow the participants to
showcase their technical skills through the Operators
Competition and to identify emerging trends in the water
and wastewater industry.
Among other issues to be considered by the delegates
are: Networking, Employee Development, Advocacy, Re-
search, Utility Development and Operator Certification
Caribbean Water
Operators to gather
and confer in Grenada W
O
tels
can
req
Ste
1. A
2. R
3. S
4. P
5. T
ex
Pre
•	 T
c
•	 P
a
•	 O
e
•	 U
g
•	 R
s
C
Pos
•	 R
e
•	 C
c
•	 P
C
•	 S
r
m
W
•	 T
•		A
B
6
The following table outlines the number of passes for each of
the past ten years, reflecting the high number of professional
water operators that have been added to the regional roster
in the last ten years through exams arranged by CAWASA in
cooperation with ABC.
329 have passed CAWASA/ABC
Operator Certification
Examinations in the past decade
Top Operators!
 
Year Pass
2003 49
2004 37
2005 48
2006 51
2007 18
2008 16
2009 27
2010 11
2011 17
2012 47
2013 8
Total 329
8 H2
Operator Volume 2 Issue 2 2015
CAWASA/ABC
Operator Certification
Examinations Results
2003-2014
 
 
 
Year 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
Total 
CAWASA/ABBC  Operator C
2
Pass 
49 
37 
48 
51 
18 
16 
27 
11 
17 
47 
44 
34 
399 
Certification 
2003‐2014 
 
E
 
 
 
Year 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
Total 
CAWASA/ABBC  Operator C
2
Pass 
49 
37 
48 
51 
18 
16 
27 
11 
17 
47 
44 
34 
399 
Certification 
2003‐2014 
 
Examinationns Results 
Who should be certified?
Operators, Analysts of water and wastewater utilities, ho-
tels, breweries, other water related groups and independent
candidates who meet the education and operating experience
requirements.
Steps to become a certified operator
1. Apply to CAWASA or your National Coordinator
2. Register for Tutorials
3. Submit application
4. Pay Exam fees
5. Take the Exam
examination role of the operator/Analyst
Pre-examination Role
•	 Take	an	interest	in	your	professional	development	and	in	the	
certification programme;
•	 Participate	in	training	and	other	scheduled	activities	in	prep-
aration for the examination;
•	 Obtain	all	text	books	and	study	material	recommended	for	
examination preparation;
•	 Utilize	all	training	facilities	made	available	by	the	Utility/or-
ganization in support of examination preparation;
•	 Register	 and	 sit	 the	 examination	 in	 accordance	 with	 in-
structions provided by the CAWASA and the National
Coordinator
Post-examination Role
•	 Register	 for	 remedial	 training	 if	 unsuccessful	 in	 the	
examinations;
•	 Continue	 professional	 development	 after	 receiving	
certification;
•	 Participate	 in	 professional	 development	 activities	 for	 2.4		
Continuing Education Units (CEUs) over the two years;
•	 Submit	a	completed	renewal	application	form	along	with	the	
renewal fee and relevant documentation no later than six (6)
months before the expiry date of the certificate.
Why certification?
•	 To	Perform	your	job	Better!
•		Advance	your	Career!	
Benefits of a Water Operator
H2
Operator Volume 1 Issue 1 2013
f
l
r
n
!
 
employee Benefits:
•		Career	Advancement	opportunities
•		Higher	Wage	earning	opportunities
•		Competitive	advantage	of	non-certified	Operators
•		Recognition	as	a	professional	Operator
employer Benefits:
•		Cadre	of	certified	professionals
•		Motivate	employees	to	expand	knowledge/skills
•		Increase	competence	level	of	employees
•		Ensure	continuing	education	for	employees
•		Enhance	capacity	to	deliver	services
•		Ensure	ongoing		continuing	education	for	employees
Become a Certified or Licensed
Operator/Analyst
Take your Operator/
Analyst Certification Examinations
at Levels I, II, III or IV!
Perform your Job Better!
Advance your Career!
Examinations Dates:
February, June & November
Water Distribution Water Laboratory
Water Treatment Wastewater Laboratory
Wastewater Treatment Very Small Water System
Collection Small Wastewater System
COuRSES
Contact the Secretariat for more information
E-mail: cawasa@candw.lc; sjoseph@cawasa.org
Benefits of a Water Operator
H2
Operator Volume 1 Issue 1 2013
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BBenefits of being a Water
Operator
H2
Operator Volume 2 Issue 2 2015 9
  Grenadians and the Eastern Carib-
bean will on Monday 18th May 2015
bid a final farewell to a giant of the
water and sewerage sector, Raymond
Arnold Noel, a Grenadian by birth,
passed away quietly at his home
in Grenada late last week at the age
of 88. Mr. Noel served the Govern-
ment and people of St. Vincent and
the Grenadines and in particular, the
CWSA with distinction during a wa-
tershed period in the history of the
Institution.
  A USA trained water resource and
sanitary engineer and a member of the
Institute of Public Health Engineers,
Mr. Noel came to St. Vincent through
the Pan American Health Organization
(PAHO) in December 1983 at the request
of the Board of Directors, to serve as
Manager/Water Engineer consultant at
a critical time when the Water Authority
(CWSA) was introducing the first phase
of its important metering project.
  For the ensuing period 1983 to 1986,
Raymond Noel working alongside
Robert France, straddled two Boards of
Directors and teamed up with Hobbs
Huggins and then with Monty Maule
in contributing immensely to the sig-
nificant turnaround in the fortunes of
the CWSA.
  Apart from his primary responsibil-
ity of implementing the first time me-
tering project for SVG. Mr. Noel was
A TRIBUTE TO RAYMOND NOEL
also asked to restructure the engineer-
ing division within the CWSA. Because
of the respect he commanded, his peo-
ple skills and his no-nonsense style of
management; he was able to achieve a
restructured and forward looking engi-
neering division by May of 1984. It is
important to note that the core of that
Raymond Noel
General Manager CWSA 1983-1986
structure still exists today within the
CWSA.
  Some other notable achievements at
the CWSA during his tenure were the
successful Union negotiations, in the
midst of industrial action by employ-
ees in early 1984, the production of
computerized bills in March 1984, fol-
lowed by the appointment of the first
Public Relations Officer, Lemuel Ot-
tley in July 1984. He also prepared the
way for a young Daniel Cummings to
succeed him as manager, including
securing graduate level training for
him in the USA, just as he himself had
done almost twenty five years earlier.
  Mr. Noel also worked as Water En-
gineer/Manager at the Grenada Wa-
ter Authority and at the CARICOM
Secretariat in Guyana. In recognition
for his service to the water and sani-
tation sectors, he was the recipient of
the Caribbean Water and Wastewater
Association Gold Award in 1997, an
organization which he co-founded in
the early I 990’s. He was also awarded
the MBE in Grenada in January 2012
for his outstanding public service.
  The Board, management and Staff
of the CWSA, on behalf of the Gov-
ernment and people of St. Vincent and
the Grenadines, extend sincere condo-
lences to the relatives of this outstand-
ing Caribbean son. May he rest in eter-
nal peace.
10 H2
Operator Volume 2 Issue 2 2015
Neville Warner, born 24th November
1966, started working on 8th August 1986
– at age 20. He died on 4th April 2015 in
the position of Water Distribution Fore-
man. The following tribute to him was
delivered at his funeral on April 24th
was delivered by Mr Emile Duberry, for-
mer Water Manager of the Montserrat
Utilities Limited and former Director of
CAWASA. He is now a member of the
Board of Directors of the Montserrat Util-
ities Ltd.
I worked with Warner for a significant
portion of his time with the Montserrat
Water Authority and now Montserrat
Utilities Limited. I left the utility in July
2014 but returned in October 2014 as a
member of the Board of Directors. On
behalf of the Board of the Montserrat
Utilities Limited, the former staff of the
Montserrat Water Authority and the cur-
rent staff of Montserrat Utilities Limited,
I wish to extend to the family of Neville
“Bill” Warner our heartfelt condolences
on the passing of your beloved husband,
father, son, family member and friend.
In giving tribute to Mr. Warner, many
of his colleagues describe him as a good
leader, a motivator, a true friend. Those
who were not close to him often thought
there was an air of detachment about him
but those in his inner circle knew that un-
der the stern demeanour lay the most sar-
donic sense of humour that was often un-
expected and never failed to bring cheer
to those exposed to his particular sense
of humour.
Neville (Bill) Warner began his employ-
ment with Montserrat Water Authority
on August 8th 1986 at the tender age of
20, having just graduated from the Mont-
serrat Technical College. He was ap-
pointed to the position of Assistant Pump
Operator/Welder.
Over the years, he has held a number
of positions including Assistant Plumber,
Assistant Mechanic, and most recently,
Foreman, Water Distribution. Prior to the
volcanic crisis, he supported the Distri-
bution Foreman for the Northern part of
the island. A position that he would, in
short order, make his substantive role.
Bill was pro-active and very receptive
to continued learning. He participated
in many training courses, many that he
proposed and others that were required
for his progression and promotion to in-
clude Welding, Customer Relations and
Water and Sewage Plant Operation and
Maintenance.
He was also successful at completing up
to Level 3, Water Distribution Operator
Certification Programme; a standardized
Water Certification programme overseen
by the American Water Association and
managed by the Caribbean Basin Water
Management Programme in St. Lucia.
With this certification he would have
been able to take up a senior position
with any water utility in the Caribbean
or USA.
Montserrat Water Authority merged
with Montserrat Electricity Services Lim-
ited to become Montserrat Utilities Lim-
ited in 2008 and Bill continued as Water
Distribution Foreman in the new organi-
sation.
The Water Distribution team describes
him as a supervisor who on a daily ba-
sis urged them on in their work and was
always willing and ready to offer encour-
Neville Warner: Born 24th November
1966 and departed 4th April 2015
agement and motivation when they were
not feeling prepared to work.
His motivation style was different for
each member of his team and they would
cheerfully say that his unique sense of
humour always got him the desired re-
sult – the team working willingly to
achieve its goals.
While Bill was part of the technical
team, the administrative staff were also
the recipients of his talent for practical
jokes and bland humour. Over the last
few weeks stories of his interactions with
staff have proved to be the support and
impetus for helping us get back on our
feet.
Regrettably, we may not have told Bill
all that we are saying today. We often
times focus so fixedly on the things that
require improvement that we overlook
the wholesome qualities that are com-
mendable. Such qualities made him a
motivator, an inspiration and a wonder-
ful friend to many of his colleagues.
His sudden passing should be a lesson to
us (individually and collectively) to pre-
serve the good memories and highlight the
merits of those around us, family, friends
and acquaintances, and lovingly embrace
and support them through the difficult
times that are part of each of our lives.
Bill, to say we will miss you would be an
understatement. We wish that you could
hear us when we say, your boots will be
difficult to fill. You were a unique indi-
vidual and moving forward without you
is a task we do not look forward to but
we take comfort in the words of Romans
14:7-9 “For none of us lives to himself,
and none of us dies to himself. For if we
live, we live to the Lord, and if we die, we
die to the Lord. So then, whether we live
or whether we die, we are the Lord’s. For
to this end Christ died and lived again,
that he might be Lord both of the dead
and of the living.”
To Bill’s wife, sons, father, sisters, broth-
ers and all other members of his extended
family, and his friends, please know that
we today celebrate the life of your loved
one and in the words of the Hebrew Prov-
erb “Say not in grief he is no more, but
live in thankfulness that he was”.
Montserrat Water Workers and Utility
Managers remember ‘Bill Warner’
H2
Operator Volume 2 Issue 2 2015 11
12 H2
Operator Volume 2 Issue 2 2015
H2
Operator Volume 2 Issue 2 2015 13
I
n accordance with the decision of the Cari-WOP Steer-
ing Committee, October 7, 2014, a diagnostic mission
to Haiti took place February 2 to 4, 2015.
The delegation comprised, Mr. Ignatius Jean, Execu-
tive Secretary of CariWOP/Executive Director of Carib-
bean Water and Sewerage Association (CAWASA); Mr.
Cyprian Gibson, representative of Bahamas Water and
Sewerage Corporation/Caribbean Water and Wastewa-
ter Association (CWWA)/Cari-WOP; Mr. Aly Anthony,
representative of the Water and Sewerage Corporation
(WASCO), Saint Lucia; Dr. Jose Luis Martin Bordes, rep-
resentative of the Global Water Operators’ Partnerships
Alliance (GWOPA)/UN-Habitat, Spain;Ms. Sandrine
Capelle-Manuel, representative of UN-Habitat Haiti; Dr.
Adrianus Vlugman, PAHO/WHO-Barbados; Mr. Julio
Urruela-Roquero, PAHO/WHO- Haiti.
The purpose of the visit was first, to signal to DINEPA
the intention of the Cari-WOP to honour its commitment,
given at the Steering Committee Meeting in the Bahamas.
Secondly, to get a first-hand perspective of the water and
sanitation sector in some key provinces in order to pro-
vide a sound basis for further development of the WOP
programme in Haiti.
During this mission, a proposal for the strengthening
of four CTEs (Centre Technique d’Exploitation - Tech-
nical Operations Centres) - Jeremiah, Gonaives, Hinche
and Cap Haitien, was studied, along with working ses-
sions that developed a plan of action and the terms of
reference for this collaboration. Apart from the meetings
with the donor agencies, working sessions with the CTE,
proposals of the agencies by Carrefour and CTE of Petit
Goave were also considered.
The Mission met with key officials and agencies including
Mr. Benito Dumay, Director General of DINEPA; Ms. Car-
men Rodriquez Arce, the Representative of Agencia Espa-
nola de Cooperacion Internacional para Desarollo –AECID
(i.e. Spanish Agency for International Cooperation for De-
velopment); Ms. Corinne Cathala, the IDB’s Infrastructure
Specialist, Water and Sanitation Division, (who was in Haiti
during the period of the Mission); and Eng. Mr Revel Mom-
premier – Special Advisor to the Minister for Public Works,
Transport and Communications, Government of Haiti.
The delegation toured the laboratory and inven-
tory facilities at the CTE RMPP (Centre Technique
d’Exploitation de La Region Metropolitaine de Port-
au-Prince). The team also visited a major catchment of
the Centrale Autonome Metropolitaine D’eau Potable
(CAMEP) i.e. the Diquini Tunnel. This underground
stream is located in the mountains west of the central
metropolitan area of Port-au-Prince. The facility was
commissioned in March, 1940 by President of Haiti,
Mr. Stenio Vincent.
The Draft Work Plan includes the following priorities
for technical cooperation:
• 	Monitoring of pumping stations and electromechani-
cal equipment;
•	 Commercial Management/Call Center Management;
• 	Increase water production;
• 	Geographic Information System (GIS);
• 	Water Quality (Turbidity);
•	 Detection and Leak Repair (Rehabilitation);
• 	Development of a Water Safety Plan (WSP).
Cari-WOP completed
first Diagnostic
Mission in Haiti
CAWASA Executive Director Ignatius Jean (centre),
Program Officer Suzanne Joseph (right) and other
members of the CAWASA delegation with the CEO of
Haiti’s DINEPA.
14 H2
Operator Volume 2 Issue 2 2015
WOPS in HAITI
Representatives from the Cari-WOP secretariat, op-
erators form the Bahamas and Saint Lucia, the WHO
and GWOPA took part in a diagnostic mission to Haiti
February 2-4.
The purpose of the visit was to follow up on the com-
mitment made during the Cari-Wop Steering Com-
mittee Meeting to investigate the feasibility of a WOP
with the Haitian operator DINEPA. The mission was
also an opportunity to get a first-hand perspective of
the water and sanitation sector in some key provinces
to serve as a basis for the development of the WOP
programme in Haiti.
During this mission, proposal for the strengthen-
ing of four Technical Operations Centres were made
and initial work on developing a plan of action and
the terms of reference for this collaboration were
launched. Meetings with donor agencies and work-
CAWASA Executive Director Ignatius Jean (third
from right) joined delegates in Barcelona.
ing sessions were also conducted. A draft work plan
and next steps for this WOP are being developed by
all parties.
Participants from the Caribbean and around
the world earlier this year celebrated the sig-
nature of the Memorandum of understanding
(MoU) between CWWA, CAWASA, PWWA
and GWOPA/UN-Habitat at the 7th World
Water Forum in Korea.
Special thanks were however offered to all
participants from the Caribbean delegations by
Jose Luis Martin Bordes, Programme Officer,
GWOPA/UN-Habitat.
In communications to CAWASA, he said “The
MoU will foster inter-regional cooperation to
develop the capacities of water and sanitation
operators in these two regions.”
He also offered “special thanks to my former
colleague Taeko Yokota, who left GWOPA very
recently, but who was instrumental in organiz-
ing this Inter-regional Session and proposing
the signature of this MoU”.
Special thanks were also offered to CAWASA
President Bernard Ettinoffe and CWWA Presi-
dent Jason Johnson “for their presence in and
contribution to our Session in the 7th World
Water Forum in Korea.”
Boosting inter-regional cooperation and capacity building
MoU signed between CWWA, CAWASA, PWWA, GWOPA/
UN-Habitat, at 7th World Water Forum in Korea
President of CAWASA Mr Bernard Ettinoffe (2nd from right with red
tie) and President of CWWA Jason Johnson (next to him with pink tie)
along with other top executives of CAWASA, PWWA and GWOPA/UN-
Habitat at the 7th World Water Forum in Korea
H2
Operator Volume 2 Issue 2 2015 15
A
while back a cli-
ent asked me
just how much
it was costing him to car-
ry inventory. I get this
question all the time, and
my answer is always the
same: a company’s inven-
tory carrying cost is, on average, 25% of its annual on-hand
inventory investment.
My client – a seasoned inventory control manager –
seemed disappointed to hear that holding inventory in the
warehouse and the factory wasn’t free. But he’s not alone.
Inventory carrying cost is a powerful measure of how well
a company manages its inventory, yet not everyone under-
stands the financial and operational implications it has for
planning inventory levels and replenishment.
What Is Inventory Carrying Cost?
Any company holding inventory has to bear inventory
carrying costs. They represent a large chunk of a compa-
ny’s total logistics systems costs. Inventory carrying costs
are expressed as a percentage of the average dollar value of
inventory over a fixed period – usually a year. As a rule
of thumb, inventory carrying cost is 25% of a company’s
average inventory investment, but when you tally up all the
relevant carrying costs, it can run as high as 40% or more.
Capital vs. Non-Capital Carrying Costs
A company carrying an inventory has both capital and
non-capital costs. The actual investment in your inventory
itself is regarded as a capital cost, but there’s also the non-
capital cost of carrying the inventory.
Determining your capital costs is as straightforward as
checking your financial reports. Estimating your non-cap-
ital costs takes more work. They’re not readily apparent
from your accounting records, as most bookkeeping sys-
tems don’t capture all the information you need to calculate
them. You’ll need to take a close look at your operations.
Non-capital costs are considered by most managers to be a
cost of doing business, and they’re content to use ball-park
estimates or traditional industry benchmarks. Yet few com-
panies know what their true carrying costs really are.
Capital Costs For Inventory Investment
Your inventory ties up money that could be used else-
where, so it’s no wonder that capital costs are the biggest
factor in determining your carrying costs.
Capital costs can include the interest on the money you
invested in your inventory. There’s also opportunity cost,
which is the return you could reasonably expect if you in-
vested in something other than inventory.
Any company serious about knowing their carrying costs
will use the weighted average cost of capital (WACC) to cal-
culate the inventory capital charge. This is the opportunity
cost for the company’s average risk investment.
Non-Capital Costs For Inventory Investment
These costs may vary according to the company, its prod-
uct, and location, but they typically include risk costs, stor-
age space costs, and service costs. Risk costs generally in-
clude obsolescence, damages, and pilferage. They are the
largest component of non-capital costs.
Storage space costs include warehouse or factory space,
workers, and material handling equipment. These are vari-
able costs, and they rise as inventory increases. It takes
careful analysis to determine how much of these costs are
actually driven by inventory levels.
Do You Know
The Real Cost Of
Carrying Inventory?
IMS Consulting Supply Chain Education and Consulting Services | www.imsconsulting.ca
By
Dennis Lord
AKA
“Inventory
Guru!”
16 H2
Operator Volume 2 Issue 2 2015
Service costs include expenses such as insuring your in-
ventory, or even taxes. They’re calculated as a percentage
of the average annual inventory value.
As I already mentioned, total inventory carrying costs are
usually estimated at 25%. Here’s how they add up:
Capital cost 	 15%
Non-capital costs
Risks costs 		 6%
Storage space costs		 2%
Service costs			 2%.
Applying Carrying Costs
From a financial point of view, understanding and man-
aging inventory carrying cost will have an impact on your
company’s operating income. It will also help you balance
your operating expense with inventory levels.
In operations, when your purchasing and inventory con-
trol staff replenish an item, they ask themselves two basic
questions: how much should we order, and when? These
aren’t trivial matters. Order more frequently, and your
order cost increases while carrying costs decrease; less fre-
quently, and you trade off lower order costs with a larger
average inventory.
The most efficient way to figure out “how much” is to use
the economic order quantity model. This model minimizes
the total variable costs required to order and hold inven-
tory. Inventory ordering cost, also known as purchasing
cost or set-up cost, includes the clerical work required to
prepare, release, monitor, and receive orders. In manufac-
turing, inventory ordering cost includes production sched-
uling time, machine set-up time, and inspection.
Why All The Fuss?
Knowing your inventory carrying costs is a vital part of
management information. Without that knowledge, you
can't properly optimize your inventory management sys-
tem, which means you can’t make informed decisions about
establishing the right inventory levels. And as we all know,
that leads to poor customer service, bad investments, and
lower profits.
When you use an inventory carrying cost that’s higher
than the true cost, the result is lower inventories. That
means stock-outs, loss of customer goodwill, and higher
ordering costs. On the other hand, using a carrying cost
that’s too low leads to larger inventories, higher total carry-
ing costs, and lower profit margins.
Any inventory manager will tell you that you need to
balance inventory investment, cost, and customer service
when managing inventory. Yet too many small and mid-
size companies make little effort to properly calculate and
apply their inventory carrying costs when planning inven-
tory levels. The results are inevitable: too much inventory,
poor delivery service, and shrinking profit margins.
Not long ago, I chatted with my inventory manager cli-
ent. I was pleased to hear that he had a better handle on
inventory carrying cost and the impact it has on finance and
operations.
Like anyone else, he’s under a lot of pressure to minimize
costs and improve service. Now that he understands the
value of knowing and using his inventory carrying costs,
he’s seen the light. Through better inventory management,
he’s maximizing his company’s profits by planning his in-
ventory more effectively.
Dennis Lord is an International Speaker and Business
Consultant.
To learn more about his services visit: www.lean-invento-
ry.com 416-477-2467 dennis@imsconsulting.com
For a list of upcoming workshops please visit: www.im-
sconsulting.ca/events
IMS Consulting Supply Chain Education and Consulting Services | www.imsconsulting.ca
T
he Global Water Operators’ Part-
nerships Alliance (GWOPA) held
its 5th Steering Committee Meet-
ing at the Syndicat Interdépartemental pour
l'Assainissement de l'Agglomération Parisi-
enne (SIAAP) headquarters in Paris from Feb-
ruary 28th to March 1st, with participation of
a total of 39 members of the Steering Commit-
tee, partner organizations, observers and Sec-
retariat members – among them CAWASA.
The discussion was very active and
stimulating with a lot of good inputs from
participants from around the world. The
GWOPA Secretariat is now working on the
outcome document which will be available
by the end of this month to be shared with
participants and other partners.
CAWASA had been invited to partici-
pate in the top GWOPA meeting on 28th
February to 1st March 2013, in Paris. The
meeting in the French capital was hosted
by SIAAP, a member of the GWOPA Steer-
ing Committee, at their Paris headquarters.
CAWASA is already a member organiza-
tion of the GWOPA Steering Committee.
The first day of the Paris meeting (Feb-
ruary 28th) featured presentations by the
GWOPA Secretariat, followed by discus-
sions. The SC meeting also included Region-
al/National Platform Updates from regions
to be represented (Africa, Asia, Latin Amer-
ica and the Caribbean, the Pacific, Southeast
Global Water Operators Partnerships Alliance
CAWASA attended top Global Water
Operators meeting in Paris
Europe, Brazil, Mexico, Pakistan) and these
presentations were followed by discussions.
Partners Perspectives and Updates were
also given at the meeting by participating
institutions and organizations (ADB, AFD,
AfDB, IDB, CSOs, USAID, OFID, IWA,
Private Operators, Unions) followed by
more discussions.
The meeting featured presentation, discus-
sion and adoption of GWOPA’s 5-Year Strat-
egy (2013-2017) adopted by the SC members.
A meeting of the GWOP’s Integrity Sub-com-
mittee also took place on the first day. On the
second day (Friday, March 1st), participants
engaged in presentation, discussion and
adoption of GWOPA’s Work Plan for 2013.
Discussion was also held on roles and
contributions of SC members and GWOPA
partners to GWOPA’s activities. The Paris
meeting also featured presentation of new
initiatives, including: UN-Water Task Force
on Capacity Development for Water Oper-
ators (GWOPA); Development of Capacity
Development Materials (UNESCO-IHE);
and Review of WOPs profiles (McGill Uni-
versity). There was also a special presenta-
tion by the host, SIAAP, of their interna-
tional activities.
T
he fulfillment of basic human needs,
our environment, socio-economic de-
velopment and poverty reduction are
all heavily dependent on water.
Good management of water is especially
challenging due to some of its unique charac-
teristics: it is unevenly distributed in time and
space, the hydrological cycle is highly com-
plex and perturbations have multiple effects.
Rapid urbanization, pollution and cli-
mate change threaten the resource while de-
mands for water are increasing in order to
satisfy the needs of a growing world popula-
tion, now at over seven billion people, for
food production, energy, industrial and do-
mestic uses.
Water is a shared resource and its manage-
ment needs to take into account a wide vari-
ety of conflicting interests. This provides op-
portunities for cooperation among users.
In designating 2013 as the UN Interna-
tional Year of Water Cooperation, the Unit-
ed Nations General Assembly (UNGA) rec-
ognizes that cooperation is essential to strike
a balance between the different needs and
priorities and share this precious resource
equitably, using water as an instrument of
peace.
Promoting water cooperation implies an
interdisciplinary approach bringing in cultur-
al, educational and scientific factors, as well as
religious, ethical, social, political, legal, insti-
tutional and economic dimensions.
Water Cooperation: What’s it all about?
Members attending the GWOPA’s 5th Steering Committee meeting in Paris, in-
cluding CAWASA’s Executive Director Victor Poyotte (Back Row, 8th from left)
4 H2
Operator Volume 1 Issue 1 2013H2
Operator Volume 2 Issue 2 2015 17
About CAWASA
The Caribbean Water and Sewerage Association Inc., is a regional association of thirteen (13) water and sewer-
age utilities in the Caribbean. CAWASA was registered in St Lucia in May 2010 as the successor to the Caribbean
Basin Water Management Programme Inc (CBWMP Inc).
CAWASA Services
Our products and services are many and varied, including a range of operator-focussed activities. These in-
clude, but not limited to:
•	 Networking	 (Sector – Collaboration – Publication – Conferences – Internships)
•	 Employee Development 	 (Training – Workshops – Attachments – Internships)
•	 Advocacy	 (Policies – Legislations – Regulations)
•	 Research	 (Studies – Surveys – Projects – Benchmarking)
•	 Utility Development	 (Inspection – Classification – Management Support – Disaster Management)
•	 Operator Certification	 (Examinations; Remedial Training; Continuing Education; Certificate Renewal)
The Conference
The 2015 Water Operators Conference will be held in Grenada from June 25-26, 2015 in collaboration with host
Utility, the National Water and Sewerage Authority (NAWASA).
The Conference aim to:
•	 Update the knowledge and skills of water and wastewater operators through interaction with fellow
operators
•	 Provide the opportunity to access, view and share the latest ideas in technical equipment, technology,
products and services with suppliers
•	 Provide operators with the opportunity to share their experiences in preparing for seating the Operators
Certification Examinations
•	 Provide the operators an opportunity to showcase their presentation skills through Professional
presentations and competitive activities
•	 Provide the operators an opportunity to showcase their technical skills through the Operators Competition
Who will attend
This event will bring together engineers, water /wastewater operators; water/wastewater laboratory analysts,
stakeholders and other water industry personnel. Operators may earn up to 12 hours continuing education
units (CEUs) for the two days for certificate renewal purposes.
The Fourth Caribbean Water Operators
Conference -- What it's all about!
18 H2
Operator Volume 2 Issue 2 2015
H2
Operator Volume 2 Issue 2 2015 19
20 H2
Operator Volume 2 Issue 2 2015
WASCO/GIZ/CONSOLQUA and CAWASA
collaborated towards Water Loss Reduction
and Energy Efficiency in Saint Lucia
T
he Caribbean Water and Sewerage Association (CA-
WASA) last month coordinated another in the se-
ries of training workshops facilitated by the CON-
SULAQUA group of Hamburg, Germany for WASCO. This
one was held April 22 – April 24, 2015.
The Strategic Alliance for Water Loss Reduction (STA),
with the support of the GIZ (German International Devel-
opment Agency), was on its fourth mission to Saint Lucia
to conduct training in Network and Hydraulic for WASCO.
This part of a GIZ technical cooperation programme with
WASCO looked at “Utility Support of Saint Lucia’s Water
and Sewerage Company Inc. (WASCO) – Water Loss Re-
duction and Energy Efficiency”.
WASCO invited its regional partner utilities, through the
Caribbean Water and Sewerage Association (CAWASA), to
participate in the training workshop.
Participants charted and assessed the problems of
water loss throughout the Caribbean during the two
workshops in Saint Lucia.
WASCO/GIZ/STA and CAWASA collaborated
towards Water Loss Reduction and Energy
Efficiency in Saint Lucia
Lively exchanges of shared regional experiences
pervaded throughout the discussions at both
workshops.
Technical staff of the Barbados Water Authority (BWA)
and the Central Water & Sewerage Authority of St. Vincent
& the Grenadines participated in the workshop, as well as
the Sir Arthur Lewis Community College (SALCC).
The participation of teaching staff of the SALCC is and
was very important to the programme, as it is envisaged
that SALCC should be integral to the development of a re-
gional training centre for water loss reduction.
The previous workshop held in March 2015 on ‘Energy
Efficiency’ was attended by technicians from the Dominica
Water and Sewerage Corporation (DOWASCO), the Nevis
Water Department and the Belize Water Services (BWS).
The March 24 to April 3 saw the participants conduct
training in Energy Audits and Leak Detection for WASCO,
which had also invited its regional partner utilities, through
CAWASA, to participate, including the SALCC.
H2
Operator Volume 2 Issue 2 2015 21
22 H2
Operator Volume 2 Issue 2 2015H2
Operator Volume 1 Issue 1 2013 5
Class I
Class II
Class III
Class IV
Class I
Water Distribution;
Water Treatment;
Wastewater Treatment;
Collection;
Water Laboratory;
Wastewater Laboratory
(Refer to above courses)
(Refer to above courses)
(Refer to above courses)
Very Small Water
System (VSWS);
Small Wastewater
System (SWS)
5 years of secondary school education with O’level
passes in English and Mathematics or CXC or
equivalent
5 years of secondary education with O’ level passes
in English and Mathematics or CXC or equivalent
5 years of secondary school education with O’ level
passes in English and Mathematics 900 contact
hours, or 90 CEUs, or 90 quarter credits, or 60
semester credits of post high school education in
the environment control field, engineering or related
science
5 years of secondary school education with O’ level
passes in English and Mathematics or CXC;
1,800 contact hours, or 180 CEUs, or 80 quarter
credits or 120 semester credits of post high school
education in the environmental control field, engi-
neering or related science;
5 years of secondary school education with ‘O’ level
passes in English and Mathematics or CXC, or Six
contact hours of Very Small Water System/Small
Wastewater System education
One year of acceptable operating experience of A
Class I or higher utility
Three years of acceptable operating experience of
a Class I or higher utility
Four years of acceptable operating experience of
a Class II or higher utility including two years of
direct responsible charge.
Four years of acceptable operating experience of
a Class III or higher utility, including two years of
direct responsibility charge
Six months of acceptable operating experience
of a Very Small Water System/Small Wastewater
System or higher utility
Class I-IV
Class I
Water Distribution;
Water Treatment;
Wastewater Treatment;
Collection;
Water Laboratory;
Wastewater Laboratory
VSWS and SWS
Certificates must be renewed every two years.
Application for Renewal and fee must be submitted
60 days before the expiry date of the certificate.
Certificates must be renewed every two years.
Application for Renewal and fee must be submitted
60 days before the expiry date of the certificate.
Completed 24 contact hours of continuing education
or 2.4 CEUs approved by CAWASA during the 2 year
term of the certificate
Six contact hours of continuing education unites
(CEUs) approved by CAWASA during the 2 year term
of certificate
One of the two components of the Certification Programme. The Certification of Operators/analysts and the classification of water utilities. Water
and wastewater treatment facility classification is based on a point system developed by the Association of Boards of Certification (ABC) for use by
certifying authorities such as CAWASA. CAWASA will classify the facilities according to the size, population served , using the following point rating
system: Class I = 30 points or less; Class II = 31 - 55 points; Class III = 56 - 75 points; Class IV = 76 points or greater
Certificates issued by any certification programme, which, as determined by the CAWASA Certification Board, satisfy the provisions of the
certification policy promulgated hereunder shall be accorded reciprocal treatment and shall be recognised as valid and sufficient within the purview
of the certification policy.
Class ExperienceCourse Education
Renewal of Certificates
Class ExperienceCourse Education
Classification of Plants
Reciprocity
To apply for CAWASA/ABC Certification: E-mail: sjoseph@cawasa.org to request an application form Or fax/mail request to: Caribbean Water & Sewerage Association
Inc (CAWASA), Unit # 15, Orange Park Commercial Centre, Bois d’orange, Gros Islet, Saint Lucia, (P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia), Tel: 758 458
0601; Fax: 758 458 0191, E-mail: cawasa@candw.lc; sjoseph@cawasa,org, Website: www.cawasa.org
How to Apply for Water Operator Certification
Here are the Requirements:
H2
Operator Volume 2 Issue 2 2015 23
control . shut off . ventilate . distribute
Your VAG representative will gladly demons-
trate how our four bestsellers work and of
course help you find the right dimension for
your application. And, if you‘re interested,
even explain how other satisfied customers
use our valves. Ask your representative or visit
our website at
www.vag-group.com · we move water
Our favourites
The VAG EKN®
Butterfly Valve. Half a century of
experience made it good and then even better.
The VAG SKR Slanted Seat Tilting Disk Check
Valve has incredibly fast closing times and
prevents pressure surges.
The VAG RIKO®
Plunger Valve accurately and
reliably controls the pressure and volume of
massive amounts of water.
The VAG DUOJET®
Air Valve is indispensable
for the regulation of pressure in supply
pipelines.
24 H2
Operator Volume 2 Issue 2 2015
Water-as-a-ServiceTM
(WAASTM
)
Seven Seas Water provides WAASTM
for municipal, industrial and
commerical clients. We design, build, own and operate dedicated
water supply facilities with no upfront capital required by our clients.
Utilizing state-of-the-art desalination technologies, we guarantee meeting
your critical water demands by providing the quality and quantity of water
your business requires. Quick deploy units and land based facilities are
operated by experienced water professionals 24/7/365.
Meeting critical water demands.
Seven Seas Water
14400 Carlson Circle
Tampa, FL 33626
813.855.8636
www.sevenseaswater.com
info@7seaswater.com
Our Caribbean Operating Locations:
Bahamas Curacao Sint Maarten Trinidad Turks & Caicos Islands USVI
Reduced Operating Risk No Maintenance Obligations Improved Performance Guaranteed Water Supply

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H20 Operator - Caribbean Water Operator Magazine Vol. 2 Issue 2 June 2015

  • 1. H2 Operator Volume 2 Issue 2 2015 1H2 Operator Volume 1 Issue 1 2013 1 C A R I B B E A N Management Programme Inc (CBWMP Inc) which was incorporated in St Lucia in November 2001. 4. Pay Exam fees 5. Take the Exam EXAMINATION ROLE OF THE OPERATOR/ANALYST Pre-examination Role •Take an interest in your professional development and in the certification programme; •Participate in training and other scheduled activities in preparation for the examination; •Obtain all text books and study material recommended for examination preparation; •Utilize all training facilities made available by the Utility/organization in support of examination preparation; •Register and sit the examination in accordance with instructions provided by the CAWASA Post-examination Role •Register for remedial training if unsuccessful in the examinations; •Continue professional development after receiving certification; •Participate in professional development activities for 2.4 Continuing Education Units (CEUs) over the two years; •Submit a completed renewal application form along with the renewal fee and relevant documen- tation no later than six (6) months before the expiry date of the certificate. 4. Collection 5. Water Laboratory 6. Wastewater Labora-tory 7. Very Small Water System 8. Small Wastewater System EMPLOYEE BENEFITS: Career Advancement opportunities Higher Wage earning opportunities Competitive advantage of non-certified Operators Recognition as a professional Operator EMPLOYER BENEFITS: Cadre of certified professionals Motivate employees to expand knowledge/skills Increase competence level of employees Ensure continuing education for employees Volume 1 • Issue 1 Annual Newsletter of the Water Industry Operators of the Caribbean June 2013Volume 2 • Issue 2 Annual News Letter of the Water Industry Operators of the Caribbean June 2015
  • 2. I t is my pleasure to present the second issue of the CA- WASA H2O Water Operators Magazine, which coin- cides with the hosting of our 4th Conference of Water Operators in St. George’s, Grenada. This conference is firmly established as the major biennial event in the water sector’s Calendar. The magazine is a source of information about the conference and captures the challenges, diverse skills, views and lessons of the operators in our 13 member utilities. The magazine also forms part of our mandate to share and promote information and knowledge among our members in particular and the public in general. The exchange of ex- periences including challenges and successes, what works and what doesn’t, will contribute to the adoption of best practice and general improvement in quality of service de- livered by our utilities. Additionally, it offers another me- dium to facilitate the communication of the true value of water among our various stakeholders. It is well recognized by our utilities, that the delivery of ef- ficient, reliable and high quality water and sanitation servic- es requires a well-trained and well-qualified workforce. The conference forms part of CAWASA’s technical training pro- gramme and affords an opportunity for networking among the operators, as well as the cross-fertilization of ideas and lessons learned from the ABC certification programme. Sponsorship of the Conference and the H2O Water Opera- tors’ Magazine is an important feature for success. On behalf of the Board of Directors and member utilities, we thank the many sponsors who have contributed to the successful host- ing of the conference and publishing the magazine. I would like to thank all the contributors of articles and photographs which appeared in this issue, and particularly to thank Mrs. Suzanne Joseph, programme officer, for her commitment and dedicated support in delivering these two products. IGNATIUS JEAN Executive Director Here’s to the 4th Caribbean Water Operators Conference Foreword r and water ilities a later rators rt on pro- the Con- ealthy sored uthor- iation Water ed by ves of be by erna- skills th fel- e op- hnical ers. tunity s Cer- senta- etitive a Meet the CAWASA Exco President: Bernard Ettinoffe Vice President: Christopher Husbands Secretary: Ivan Rodrigues BERNARD ETTINOFFE President 2 H2 Operator Volume 2 Issue 2 2015 F ellow Directors, Colleagues and well wishers I greet you as president of CAWASA and thank you for the wonderful works that our region’s water and sewer- age utilities are doing in providing water and sewerage ser- vices to the people of our islands. Indeed this is a noble task that very often goes unnoticed. As the environment in which we operate gets even more challenging the task ahead gets increasingly difficult, but we are confident that as leaders in the water and waste wa- ter sectors, we have what it takes to get the job done. We are proud of the continued efforts of our very own or- ganization, CAWASA, which stands ready to assist in ca- pacity building in our utilities through training at all levels and forging alliances through networking and collaboration with our sister organizations around the world. The most recent signing of an MOU among GWOPA, the Pacific Wa- ter and Waste Water Association, CAWASA and CWWA is testimony of the efforts being made in this regard. I believe the time is here when as utility directors, manag- ers, and leaders across the region faced with similar chal- lenges in many of our territories must come together to help solve our regions problems and ensure that overall we re- main a water secure region providing reliable and efficient services to our people now and into the future. I encourage us all to embrace the opportunities that we have to collaborate in non-traditional ways that can add value to our utilities and countries and show our steward- ship as good custodians of a God given resource that is so very important to life. It is my wish that as we go forward we will further embrace each other and the lessons that we can learn as a result of this unity. Again thank you for your continued cooperation as we strive for a water secure region. Message from the President
  • 3. Operators to network , skills and experiences. of the H2O Operator is yet another major AWASA aimed at high- Water Operators in the wants to take this op- rage Water Operators the magazine as a me- awareness of their job hat the Operators will s a tool for educating hin and outside of the ontributing articles on projects implemented, e how the water-related red were tackled and ole as water sector pro- aders on progress made examinations and with e knowledge and skills I also wish to point out that Mrs. Suzanne Joseph, Programme Officer attached to the CAWASA Secretariat, deserves all credit for the publication of this magazine. She came up with the idea and coordinated the activi- ties related to this inaugural issue. Kudos to her, are fully in order. Now, it’s my distinct pleasure to invite you to read this first edition from cover to end and to share the contents with others. Happy Reading! Victor Poyotte executive Director, cAWASA d for INTEWA>   Page Two>  xclusive distributor In the Caribbean     20 years of experience,  countless references and a   se visit www.intewa.com), we are now looking for an  the Caribbean for the following products:      Ringelstein, Business Manager/ INTEWA GmbH    | Mobile: 0049‐163‐6966050   |ringelstein@intewa.de  d for INTEWA>   Page Two>  xclusive distributor In the Caribbean     20 years of experience,  countless references and a   se visit www.intewa.com), we are now looking for an  the Caribbean for the following products:      Ringelstein, Business Manager/ INTEWA GmbH    | Mobile: 0049‐163‐6966050   |ringelstein@intewa.de  d for INTEWA>   Page Two>  xclusive distributor In the Caribbean     20 years of experience,  countless references and a   se visit www.intewa.com), we are now looking for an  the Caribbean for the following products:      Ringelstein, Business Manager/ INTEWA GmbH    | Mobile: 0049‐163‐6966050   |ringelstein@intewa.de  d for INTEWA>   Page Two>  xclusive distributor In the Caribbean     20 years of experience,  countless references and a   se visit www.intewa.com), we are now looking for an  the Caribbean for the following products:      Ringelstein, Business Manager/ INTEWA GmbH    | Mobile: 0049‐163‐6966050   |ringelstein@intewa.de  d for INTEWA>   Page Two>  xclusive distributor In the Caribbean     20 years of experience,  countless references and a   se visit www.intewa.com), we are now looking for an  the Caribbean for the following products:      Ringelstein, Business Manager/ INTEWA GmbH    | Mobile: 0049‐163‐6966050   |ringelstein@intewa.de  initiative H2 Operator Volume 1 Issue 1 2013 Meet the CAWASA Exco President: Bernard Ettinoffe Vice President: Christopher Husbands Secretary: Ivan Rodrigues Treasurer: John Joseph 3 Vincent Hippolyte    H2 Operator Volume 2 Issue 2 2015 3
  • 4. Shervon Ifill is a young entrepreneur, an educator, public health consultant and an environmental steward. She is an honors graduate of Andrews University Bachelors of Sci- ence degree in Biology and Chemistry, a graduate from St George’s University Master of Public Health degree, Epide- miology emphasis. As part of the IG Training & Consultancy team, Shervon was able to help develop a research proposal that gathered critical information on the gaps within training opportuni- ties among Caribbean wastewater operators. We are con- fident that the new information gathered would propel our Caribbean neighbours to address any inadequacies in wastewater operators training and other proximal issues so as to alleviate some of our environmental dilemmas. It is no wonder that based on her diverse academic accom- plishment and passion towards seeking a healthier envi- ronment, that Shervon has been offered a 2015/2016 Com- monwealth Scholarship to pursue postgraduate studies in Water and Waste Engineering at Loughborough University. As a leader in her own regard, Shervon is enthusiastic to use her knowledge of integrated water resources manage- ment, wastewater reuse and sustainable water management among other content areas, to serve her country and the wider Caribbean region in safe guarding the environment for the generations to come. She is full of potential and with the continued support of IGTC and the networking com- munity of CAWASA, success is guaranteed, one stride at a time. Shervon Ifill: Changing the environment: one stride at a time Current Position : Operations Manager, EnMasco Ltd, Trinidad Experience : 13 Years Qualifications : Level II Wastewater Treatment Diploma in Environmental Management   I.G. Training and Con- sulting Ltd (IGTC) special- izes in providing capacity building training and op- erational consulting to na- tional and regional water and wastewater authorities. The goal of the company is to assist authorities in pro- viding safe, potable drink- ing water and environmen- tally sound wastewater treatment and disposal. Services provided by the company include: 1. Operation training 2. Management training 3. Operational consulting 4. Operator Certification Exam Preparation courses and Con- tinuing Education Units (CEU) accredited workshops   The company has been providing operator Certification Exam Preparation training as well as CEU accredited courses. P r o f i l e Timothy Augustus Irwin Gill Meet Irwin Gill Certified Programme Examiner I rwin Gill of Trinidad & Tobago is CAWASA’s coun- terpart, who’s been heading the Certification Programme Examination in the twin-island state since March 2012. To date, he’s trained 31 Op- erators, who have all received certificates in Wastewater Treatment and Wastewater Laboratory in Levels I, II and III, respectively. Mr Gill also has his own consultancy firm – Irwin Gill Training & Consultancy lo- cated in Chaguanas -- and provides services in: Training/ Capacity Building, Profession- al Development, Logistics & Marketing. • 783 million people do not have access to clean water and almost 2.5 billion do not have access to adequate sanitation. • 6 to 8 million people die annually from the consequences of disasters and water-related diseases. • About 66% of Africa is arid or semi-arid and more than 300 of the 800 million people in sub-Saharan Africa live in a water-scarce environment – mean- ing that they have less than 1,000 m3 per capita (NEPAD, 2006). 4 H2 Operator Volume 2 Issue 2 2015
  • 5. P r o f i l e Mr Daniel E Cummings’ Educational background in- cludes: BSc. (Hons.) Civil Enngineering UWI 1977-80; Cert. in Water Resources Mgt. Yaroslav Cerni, Yugoslavia June- Sept. 1983; MSc. Civil Engineering & Environmental; Sci- ence, (OU) Oklahoma 1985-86 and MBA (UWI) Barbados 1992-94. His Work experience includes: CWSA St. Vincent Febru- ary1982- March 1987, Water Engineer; CWSA St. Vincent April 1987- June 2004, General Manager; Water Manage- ment Consultant to the Government of Anguilla and the Anguilla Water Dept. 2007-2009. Over- saw the establish- ment of the Anguilla Water Corporation; Served as an Op- position Senator from 2005 to 2010 and Elected a Member of Parliament 2010. His Affiliation includes: Past Director of the Cairbbean Water and Sewage Association (CAWASA) (formerly Ca- ribbean Basin Water Management Programme CBWMP); Past President and Trustee of Caribbean Water & Waste Water Association and Past President Rotary Club of St. Vincent. His Awards includes: Distinguished Service Gold Award from CWWA and Distinguished Gold Award (UN FAO. Current Position: Supervisor Production and Quality Company: National Water and Sewerage Authority Grenada Date of employment: 16 may 1994 Mr. Lambert was em- ployed as a Plant Op- erator for sixteen years (16) attached to the Mt. Horne Water Treatment Plant and then at the Annandale Water Treatment Plant for one year. He is a certified level 111 plant operator and works as a Supervisor of Production and Quality since December 2012, a position which he presently holds. He is responsible for the day to day operations and maintenance of all the Water Treatment facilities on the island. Mr Lambert is one of the first employee to be promoted as a result of achieving his ABC certification in Water Treatment Daniel E Cummings M P Water & Waste Water Management Consultant Juan Lambert Company: Dominica Water & Sewerage Authority, He was featured in the 2013 Magazine. How- ever he has gained Level IV in Water Treatment, and Level II in Wastewater Treat- ment in 2014. His position: Wa- ter Operator – WA1 System Jefferson Durand H2 Operator Volume 2 Issue 2 2015 5
  • 6. 6 H2 Operator Volume 2 Issue 2 2015 1. D 2. P 3. P 4. P 5. O Issu Degradat Poor land Populatio Pollution Over-exp ues tha tion of fra d develop on growth ploitation at conc agile ecos pment an h of living cern the The countri the econom This vulnera inherent soc developmen challenges t The impact general it i flooding an erosion and effects with watersheds is already cr Unfortunate by degrada with, amon manageme and the in maintaining will constitu The OECS S five year d change ada of the OECS I. n II. m III. IV. a systems nd manag resource e proje Pro es of the OE mic and envir ability, coup cial challeng nt goals of t to countries i on small isla s forecasted d damage t d threats to li h warmer se and water r reating serio ely, the imp ation of nat ng other thin ent; populatio ntroduction g stable econ ute the most Secretariat is development aptation and S. The projec Improving th national ada Providing dir measures in c in each of six Building ins information Raising awa and resilienc gement es ect omoting C ECS have a ronmental p pled with fra ges present a the region. O n the OECS ands has bee d that sea le to shorelines ivelihoods. T eas, changes resources, an us problems acts of clima tural resourc ngs, poorly-p on growth; p of invasive nomies and p critical conce s currently im t initiative t d resilience in ct has set the he regulatory aptation stra rect support coastal and f x OECS Indep stitutional c gaps; and areness on cl ce Climate R heightened pressures tha agile natural a special urg One of the m is climate ch en explored b evel rise will and infrastr The region is s in weathe nd the invas on islands (I ate change a ces that are planned dev pollution; ov species, am providing fo ern for the is mplementing that is focu n the six inde e following int ry framework ategies; for climate a freshwater m pendent Stat capacity an limate chang The RRACC 2011 and is fu Readines vulnerability at are emerg l and cultura gency to the most significa hange. by many scie lead to gre ructure from already exp er patterns, ion of non-n PCC, 2007). are further c e particularl velopment, la er-exploitati mong others or economic d land states o g the RRACC sed on build ependent Me terventions a k in support adaptation management tes; nd addressi ge adaptati Project was la unded by: ss in the O y to many o ging globally al assets and e sustainable ant on-going entists and in eater coasta storm surge periencing the which affec native specie compounded ly associated and use and ion resources s. Therefore developmen of the OECS. C Project— a ding climate ember State as priorities: of t ng on aunched in Ju OECS of y. d e g n al e, e t es d d d s; e t a e es ulyThe RRACC Project was launched in July 2011 and is funded by:
  • 7. HIGHLIGHTS OF THE OPERATORS COMPETITION IN ANTIGUA & BARBUDA—2013 H2 Operator Volume 2 Issue 2 2015 7
  • 8. E ngineers, water and waste-water operators, water and waste laboratory analysts, stakeholders and other water and waste-water industry professionals from utilities across the Caribbean will gather in Antigua and Barbuda later this month for the Third Annual Caribbean Water Operators Conference. The conference will be held at the Jolly Beach Resort on June 27 and 28, to discuss matters relating to their pro- fessional and organizational responsibilities across the region. The theme for the two-day conference is Water Re-use: Con- tributing to Efficient Use of Water Resources for a Healthy Environment. The 2013 Water Operators Conference is jointly sponsored by the host utility -- the Antigua Public Utilities Author- ity (APUA), the Caribbean Water and Wastewater Association (CAWASA) and the Caribbean Regional Fund for Waste Water Management (CReW) Project. The opening session of the conference will be addressed by Antigua’s Public Utilities Minister, as well as representatives of the sponsoring agencies, while the feature address will be by Don Degan of W.W.W.S. in Canada, who will speak on Interna- tional Perspectives on Water Re-use. The conference will aim to update the knowledge and skills of water and wastewater operators through interaction with fel- low operators and professionals; and to provide them the op- portunity to access, view and share the latest ideas in technical equipment, technology, products and services with suppliers. It will also provide Caribbean operators with the opportunity to share their experiences in preparation for the Operators Cer- tification Examinations, as well as to showcase their presenta- tion skills through professional presentations and competitive activities. The Antigua meeting will also allow the participants to show- case their technical skills through the Operators Competition and to identify emerging trends in the water and wastewater industry. Among other issues to be considered by the delegates are: The Enabling Environment for Water and Waste Water Serv- ices, Water Quality in the Region, Application of Waste Water Re-use and Utility Development Issues. June 14, 2013 Caribbean Water Operators confer in Antigua at month-end Meet the CAWASA Exco President: Bernard Ettinoffe Vice President: Christopher Husbands Secretary: Ivan Rodrigues Treasurer: John Joseph H2 Operator Volume 1 Issue 1 2013 3 E ngineers, water and waste-water operators, water and waste laboratory analysts, stakeholders and other water and waste-water industry profession- als from utilities across the Caribbean will gather in Gre- nada in June for the Fourth Annual Caribbean Water Op- erators Conference. The conference will be held at the Radisson Hotel on June 25 and 26, to discuss matters relating to the professional and organizational responsibilities of water operators across the region. The theme for the two-day conference is: Improving Operators Efficiency: Adapting to Climate Change. The 2015 Water Operators Conference is jointly sponsored by the host utility -- the National Water and Sewerage Au- thority (NAWASA) of Grenada and the Saint Lucia-based Caribbean Water and Wastewater Association (CAWASA). The opening session of the conference will be addressed by Grenada’s Public Utilities Minister, as well as represen- tatives of the sponsoring agencies, while the feature address will be by Mr Daniel Cummings, a former Director of CA- WASA and a former General Manager of the Central Water and Sewage Authority of St. Vincent and the Grenadines. The conference will aim to update the knowledge and skills of water and wastewater operators through interac- tion with fellow operators and professional, as well as to provide them the opportunity to access, view and share the latest ideas in technical equipment, technology, prod- ucts and services with suppliers. Meanwhile, during the conference the OECS/RRACC Proj- ect will put up an exhibition on Climate Change. Other ex- hibitors will be: IsraTech from Jamaica, VAG-Germany, CAR- PHA, GWP-C; UNEP-CReW, among others. (The public and school children in particular are invited to the exhibition). Mr Ray Olson, President of the Association of Boards of Certification (ABC) of the USA, will also attend. ABC is an international organization of environmental certification boards working to advance water quality and integrity. CA- WASA is a member of ABC and its quarterly certification examinations, which are crucial to water operators across the region, are professionally certified by the ABC, which is the premiere certification board of its kind in the USA. The conference will also provide Caribbean operators with the opportunity to share their experiences in prepara- tion for the Operators Certification Examinations, as well as to showcase their presentation skills through profes- sional presentations and competitive activities. The Grenada meeting will allow the participants to showcase their technical skills through the Operators Competition and to identify emerging trends in the water and wastewater industry. Among other issues to be considered by the delegates are: Networking, Employee Development, Advocacy, Re- search, Utility Development and Operator Certification Caribbean Water Operators to gather and confer in Grenada W O tels can req Ste 1. A 2. R 3. S 4. P 5. T ex Pre • T c • P a • O e • U g • R s C Pos • R e • C c • P C • S r m W • T • A B 6 The following table outlines the number of passes for each of the past ten years, reflecting the high number of professional water operators that have been added to the regional roster in the last ten years through exams arranged by CAWASA in cooperation with ABC. 329 have passed CAWASA/ABC Operator Certification Examinations in the past decade Top Operators!   Year Pass 2003 49 2004 37 2005 48 2006 51 2007 18 2008 16 2009 27 2010 11 2011 17 2012 47 2013 8 Total 329 8 H2 Operator Volume 2 Issue 2 2015 CAWASA/ABC Operator Certification Examinations Results 2003-2014       Year  2003  2004  2005  2006  2007  2008  2009  2010  2011  2012  2013  2014  Total  CAWASA/ABBC  Operator C 2 Pass  49  37  48  51  18  16  27  11  17  47  44  34  399  Certification  2003‐2014    E       Year  2003  2004  2005  2006  2007  2008  2009  2010  2011  2012  2013  2014  Total  CAWASA/ABBC  Operator C 2 Pass  49  37  48  51  18  16  27  11  17  47  44  34  399  Certification  2003‐2014    Examinationns Results 
  • 9. Who should be certified? Operators, Analysts of water and wastewater utilities, ho- tels, breweries, other water related groups and independent candidates who meet the education and operating experience requirements. Steps to become a certified operator 1. Apply to CAWASA or your National Coordinator 2. Register for Tutorials 3. Submit application 4. Pay Exam fees 5. Take the Exam examination role of the operator/Analyst Pre-examination Role • Take an interest in your professional development and in the certification programme; • Participate in training and other scheduled activities in prep- aration for the examination; • Obtain all text books and study material recommended for examination preparation; • Utilize all training facilities made available by the Utility/or- ganization in support of examination preparation; • Register and sit the examination in accordance with in- structions provided by the CAWASA and the National Coordinator Post-examination Role • Register for remedial training if unsuccessful in the examinations; • Continue professional development after receiving certification; • Participate in professional development activities for 2.4 Continuing Education Units (CEUs) over the two years; • Submit a completed renewal application form along with the renewal fee and relevant documentation no later than six (6) months before the expiry date of the certificate. Why certification? • To Perform your job Better! • Advance your Career! Benefits of a Water Operator H2 Operator Volume 1 Issue 1 2013 f l r n !   employee Benefits: • Career Advancement opportunities • Higher Wage earning opportunities • Competitive advantage of non-certified Operators • Recognition as a professional Operator employer Benefits: • Cadre of certified professionals • Motivate employees to expand knowledge/skills • Increase competence level of employees • Ensure continuing education for employees • Enhance capacity to deliver services • Ensure ongoing continuing education for employees Become a Certified or Licensed Operator/Analyst Take your Operator/ Analyst Certification Examinations at Levels I, II, III or IV! Perform your Job Better! Advance your Career! Examinations Dates: February, June & November Water Distribution Water Laboratory Water Treatment Wastewater Laboratory Wastewater Treatment Very Small Water System Collection Small Wastewater System COuRSES Contact the Secretariat for more information E-mail: cawasa@candw.lc; sjoseph@cawasa.org Benefits of a Water Operator H2 Operator Volume 1 Issue 1 2013 Dm t s C • • • • • • BBenefits of being a Water Operator H2 Operator Volume 2 Issue 2 2015 9
  • 10.   Grenadians and the Eastern Carib- bean will on Monday 18th May 2015 bid a final farewell to a giant of the water and sewerage sector, Raymond Arnold Noel, a Grenadian by birth, passed away quietly at his home in Grenada late last week at the age of 88. Mr. Noel served the Govern- ment and people of St. Vincent and the Grenadines and in particular, the CWSA with distinction during a wa- tershed period in the history of the Institution.   A USA trained water resource and sanitary engineer and a member of the Institute of Public Health Engineers, Mr. Noel came to St. Vincent through the Pan American Health Organization (PAHO) in December 1983 at the request of the Board of Directors, to serve as Manager/Water Engineer consultant at a critical time when the Water Authority (CWSA) was introducing the first phase of its important metering project.   For the ensuing period 1983 to 1986, Raymond Noel working alongside Robert France, straddled two Boards of Directors and teamed up with Hobbs Huggins and then with Monty Maule in contributing immensely to the sig- nificant turnaround in the fortunes of the CWSA.   Apart from his primary responsibil- ity of implementing the first time me- tering project for SVG. Mr. Noel was A TRIBUTE TO RAYMOND NOEL also asked to restructure the engineer- ing division within the CWSA. Because of the respect he commanded, his peo- ple skills and his no-nonsense style of management; he was able to achieve a restructured and forward looking engi- neering division by May of 1984. It is important to note that the core of that Raymond Noel General Manager CWSA 1983-1986 structure still exists today within the CWSA.   Some other notable achievements at the CWSA during his tenure were the successful Union negotiations, in the midst of industrial action by employ- ees in early 1984, the production of computerized bills in March 1984, fol- lowed by the appointment of the first Public Relations Officer, Lemuel Ot- tley in July 1984. He also prepared the way for a young Daniel Cummings to succeed him as manager, including securing graduate level training for him in the USA, just as he himself had done almost twenty five years earlier.   Mr. Noel also worked as Water En- gineer/Manager at the Grenada Wa- ter Authority and at the CARICOM Secretariat in Guyana. In recognition for his service to the water and sani- tation sectors, he was the recipient of the Caribbean Water and Wastewater Association Gold Award in 1997, an organization which he co-founded in the early I 990’s. He was also awarded the MBE in Grenada in January 2012 for his outstanding public service.   The Board, management and Staff of the CWSA, on behalf of the Gov- ernment and people of St. Vincent and the Grenadines, extend sincere condo- lences to the relatives of this outstand- ing Caribbean son. May he rest in eter- nal peace. 10 H2 Operator Volume 2 Issue 2 2015
  • 11. Neville Warner, born 24th November 1966, started working on 8th August 1986 – at age 20. He died on 4th April 2015 in the position of Water Distribution Fore- man. The following tribute to him was delivered at his funeral on April 24th was delivered by Mr Emile Duberry, for- mer Water Manager of the Montserrat Utilities Limited and former Director of CAWASA. He is now a member of the Board of Directors of the Montserrat Util- ities Ltd. I worked with Warner for a significant portion of his time with the Montserrat Water Authority and now Montserrat Utilities Limited. I left the utility in July 2014 but returned in October 2014 as a member of the Board of Directors. On behalf of the Board of the Montserrat Utilities Limited, the former staff of the Montserrat Water Authority and the cur- rent staff of Montserrat Utilities Limited, I wish to extend to the family of Neville “Bill” Warner our heartfelt condolences on the passing of your beloved husband, father, son, family member and friend. In giving tribute to Mr. Warner, many of his colleagues describe him as a good leader, a motivator, a true friend. Those who were not close to him often thought there was an air of detachment about him but those in his inner circle knew that un- der the stern demeanour lay the most sar- donic sense of humour that was often un- expected and never failed to bring cheer to those exposed to his particular sense of humour. Neville (Bill) Warner began his employ- ment with Montserrat Water Authority on August 8th 1986 at the tender age of 20, having just graduated from the Mont- serrat Technical College. He was ap- pointed to the position of Assistant Pump Operator/Welder. Over the years, he has held a number of positions including Assistant Plumber, Assistant Mechanic, and most recently, Foreman, Water Distribution. Prior to the volcanic crisis, he supported the Distri- bution Foreman for the Northern part of the island. A position that he would, in short order, make his substantive role. Bill was pro-active and very receptive to continued learning. He participated in many training courses, many that he proposed and others that were required for his progression and promotion to in- clude Welding, Customer Relations and Water and Sewage Plant Operation and Maintenance. He was also successful at completing up to Level 3, Water Distribution Operator Certification Programme; a standardized Water Certification programme overseen by the American Water Association and managed by the Caribbean Basin Water Management Programme in St. Lucia. With this certification he would have been able to take up a senior position with any water utility in the Caribbean or USA. Montserrat Water Authority merged with Montserrat Electricity Services Lim- ited to become Montserrat Utilities Lim- ited in 2008 and Bill continued as Water Distribution Foreman in the new organi- sation. The Water Distribution team describes him as a supervisor who on a daily ba- sis urged them on in their work and was always willing and ready to offer encour- Neville Warner: Born 24th November 1966 and departed 4th April 2015 agement and motivation when they were not feeling prepared to work. His motivation style was different for each member of his team and they would cheerfully say that his unique sense of humour always got him the desired re- sult – the team working willingly to achieve its goals. While Bill was part of the technical team, the administrative staff were also the recipients of his talent for practical jokes and bland humour. Over the last few weeks stories of his interactions with staff have proved to be the support and impetus for helping us get back on our feet. Regrettably, we may not have told Bill all that we are saying today. We often times focus so fixedly on the things that require improvement that we overlook the wholesome qualities that are com- mendable. Such qualities made him a motivator, an inspiration and a wonder- ful friend to many of his colleagues. His sudden passing should be a lesson to us (individually and collectively) to pre- serve the good memories and highlight the merits of those around us, family, friends and acquaintances, and lovingly embrace and support them through the difficult times that are part of each of our lives. Bill, to say we will miss you would be an understatement. We wish that you could hear us when we say, your boots will be difficult to fill. You were a unique indi- vidual and moving forward without you is a task we do not look forward to but we take comfort in the words of Romans 14:7-9 “For none of us lives to himself, and none of us dies to himself. For if we live, we live to the Lord, and if we die, we die to the Lord. So then, whether we live or whether we die, we are the Lord’s. For to this end Christ died and lived again, that he might be Lord both of the dead and of the living.” To Bill’s wife, sons, father, sisters, broth- ers and all other members of his extended family, and his friends, please know that we today celebrate the life of your loved one and in the words of the Hebrew Prov- erb “Say not in grief he is no more, but live in thankfulness that he was”. Montserrat Water Workers and Utility Managers remember ‘Bill Warner’ H2 Operator Volume 2 Issue 2 2015 11
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  • 14. I n accordance with the decision of the Cari-WOP Steer- ing Committee, October 7, 2014, a diagnostic mission to Haiti took place February 2 to 4, 2015. The delegation comprised, Mr. Ignatius Jean, Execu- tive Secretary of CariWOP/Executive Director of Carib- bean Water and Sewerage Association (CAWASA); Mr. Cyprian Gibson, representative of Bahamas Water and Sewerage Corporation/Caribbean Water and Wastewa- ter Association (CWWA)/Cari-WOP; Mr. Aly Anthony, representative of the Water and Sewerage Corporation (WASCO), Saint Lucia; Dr. Jose Luis Martin Bordes, rep- resentative of the Global Water Operators’ Partnerships Alliance (GWOPA)/UN-Habitat, Spain;Ms. Sandrine Capelle-Manuel, representative of UN-Habitat Haiti; Dr. Adrianus Vlugman, PAHO/WHO-Barbados; Mr. Julio Urruela-Roquero, PAHO/WHO- Haiti. The purpose of the visit was first, to signal to DINEPA the intention of the Cari-WOP to honour its commitment, given at the Steering Committee Meeting in the Bahamas. Secondly, to get a first-hand perspective of the water and sanitation sector in some key provinces in order to pro- vide a sound basis for further development of the WOP programme in Haiti. During this mission, a proposal for the strengthening of four CTEs (Centre Technique d’Exploitation - Tech- nical Operations Centres) - Jeremiah, Gonaives, Hinche and Cap Haitien, was studied, along with working ses- sions that developed a plan of action and the terms of reference for this collaboration. Apart from the meetings with the donor agencies, working sessions with the CTE, proposals of the agencies by Carrefour and CTE of Petit Goave were also considered. The Mission met with key officials and agencies including Mr. Benito Dumay, Director General of DINEPA; Ms. Car- men Rodriquez Arce, the Representative of Agencia Espa- nola de Cooperacion Internacional para Desarollo –AECID (i.e. Spanish Agency for International Cooperation for De- velopment); Ms. Corinne Cathala, the IDB’s Infrastructure Specialist, Water and Sanitation Division, (who was in Haiti during the period of the Mission); and Eng. Mr Revel Mom- premier – Special Advisor to the Minister for Public Works, Transport and Communications, Government of Haiti. The delegation toured the laboratory and inven- tory facilities at the CTE RMPP (Centre Technique d’Exploitation de La Region Metropolitaine de Port- au-Prince). The team also visited a major catchment of the Centrale Autonome Metropolitaine D’eau Potable (CAMEP) i.e. the Diquini Tunnel. This underground stream is located in the mountains west of the central metropolitan area of Port-au-Prince. The facility was commissioned in March, 1940 by President of Haiti, Mr. Stenio Vincent. The Draft Work Plan includes the following priorities for technical cooperation: • Monitoring of pumping stations and electromechani- cal equipment; • Commercial Management/Call Center Management; • Increase water production; • Geographic Information System (GIS); • Water Quality (Turbidity); • Detection and Leak Repair (Rehabilitation); • Development of a Water Safety Plan (WSP). Cari-WOP completed first Diagnostic Mission in Haiti CAWASA Executive Director Ignatius Jean (centre), Program Officer Suzanne Joseph (right) and other members of the CAWASA delegation with the CEO of Haiti’s DINEPA. 14 H2 Operator Volume 2 Issue 2 2015
  • 15. WOPS in HAITI Representatives from the Cari-WOP secretariat, op- erators form the Bahamas and Saint Lucia, the WHO and GWOPA took part in a diagnostic mission to Haiti February 2-4. The purpose of the visit was to follow up on the com- mitment made during the Cari-Wop Steering Com- mittee Meeting to investigate the feasibility of a WOP with the Haitian operator DINEPA. The mission was also an opportunity to get a first-hand perspective of the water and sanitation sector in some key provinces to serve as a basis for the development of the WOP programme in Haiti. During this mission, proposal for the strengthen- ing of four Technical Operations Centres were made and initial work on developing a plan of action and the terms of reference for this collaboration were launched. Meetings with donor agencies and work- CAWASA Executive Director Ignatius Jean (third from right) joined delegates in Barcelona. ing sessions were also conducted. A draft work plan and next steps for this WOP are being developed by all parties. Participants from the Caribbean and around the world earlier this year celebrated the sig- nature of the Memorandum of understanding (MoU) between CWWA, CAWASA, PWWA and GWOPA/UN-Habitat at the 7th World Water Forum in Korea. Special thanks were however offered to all participants from the Caribbean delegations by Jose Luis Martin Bordes, Programme Officer, GWOPA/UN-Habitat. In communications to CAWASA, he said “The MoU will foster inter-regional cooperation to develop the capacities of water and sanitation operators in these two regions.” He also offered “special thanks to my former colleague Taeko Yokota, who left GWOPA very recently, but who was instrumental in organiz- ing this Inter-regional Session and proposing the signature of this MoU”. Special thanks were also offered to CAWASA President Bernard Ettinoffe and CWWA Presi- dent Jason Johnson “for their presence in and contribution to our Session in the 7th World Water Forum in Korea.” Boosting inter-regional cooperation and capacity building MoU signed between CWWA, CAWASA, PWWA, GWOPA/ UN-Habitat, at 7th World Water Forum in Korea President of CAWASA Mr Bernard Ettinoffe (2nd from right with red tie) and President of CWWA Jason Johnson (next to him with pink tie) along with other top executives of CAWASA, PWWA and GWOPA/UN- Habitat at the 7th World Water Forum in Korea H2 Operator Volume 2 Issue 2 2015 15
  • 16. A while back a cli- ent asked me just how much it was costing him to car- ry inventory. I get this question all the time, and my answer is always the same: a company’s inven- tory carrying cost is, on average, 25% of its annual on-hand inventory investment. My client – a seasoned inventory control manager – seemed disappointed to hear that holding inventory in the warehouse and the factory wasn’t free. But he’s not alone. Inventory carrying cost is a powerful measure of how well a company manages its inventory, yet not everyone under- stands the financial and operational implications it has for planning inventory levels and replenishment. What Is Inventory Carrying Cost? Any company holding inventory has to bear inventory carrying costs. They represent a large chunk of a compa- ny’s total logistics systems costs. Inventory carrying costs are expressed as a percentage of the average dollar value of inventory over a fixed period – usually a year. As a rule of thumb, inventory carrying cost is 25% of a company’s average inventory investment, but when you tally up all the relevant carrying costs, it can run as high as 40% or more. Capital vs. Non-Capital Carrying Costs A company carrying an inventory has both capital and non-capital costs. The actual investment in your inventory itself is regarded as a capital cost, but there’s also the non- capital cost of carrying the inventory. Determining your capital costs is as straightforward as checking your financial reports. Estimating your non-cap- ital costs takes more work. They’re not readily apparent from your accounting records, as most bookkeeping sys- tems don’t capture all the information you need to calculate them. You’ll need to take a close look at your operations. Non-capital costs are considered by most managers to be a cost of doing business, and they’re content to use ball-park estimates or traditional industry benchmarks. Yet few com- panies know what their true carrying costs really are. Capital Costs For Inventory Investment Your inventory ties up money that could be used else- where, so it’s no wonder that capital costs are the biggest factor in determining your carrying costs. Capital costs can include the interest on the money you invested in your inventory. There’s also opportunity cost, which is the return you could reasonably expect if you in- vested in something other than inventory. Any company serious about knowing their carrying costs will use the weighted average cost of capital (WACC) to cal- culate the inventory capital charge. This is the opportunity cost for the company’s average risk investment. Non-Capital Costs For Inventory Investment These costs may vary according to the company, its prod- uct, and location, but they typically include risk costs, stor- age space costs, and service costs. Risk costs generally in- clude obsolescence, damages, and pilferage. They are the largest component of non-capital costs. Storage space costs include warehouse or factory space, workers, and material handling equipment. These are vari- able costs, and they rise as inventory increases. It takes careful analysis to determine how much of these costs are actually driven by inventory levels. Do You Know The Real Cost Of Carrying Inventory? IMS Consulting Supply Chain Education and Consulting Services | www.imsconsulting.ca By Dennis Lord AKA “Inventory Guru!” 16 H2 Operator Volume 2 Issue 2 2015
  • 17. Service costs include expenses such as insuring your in- ventory, or even taxes. They’re calculated as a percentage of the average annual inventory value. As I already mentioned, total inventory carrying costs are usually estimated at 25%. Here’s how they add up: Capital cost 15% Non-capital costs Risks costs 6% Storage space costs 2% Service costs 2%. Applying Carrying Costs From a financial point of view, understanding and man- aging inventory carrying cost will have an impact on your company’s operating income. It will also help you balance your operating expense with inventory levels. In operations, when your purchasing and inventory con- trol staff replenish an item, they ask themselves two basic questions: how much should we order, and when? These aren’t trivial matters. Order more frequently, and your order cost increases while carrying costs decrease; less fre- quently, and you trade off lower order costs with a larger average inventory. The most efficient way to figure out “how much” is to use the economic order quantity model. This model minimizes the total variable costs required to order and hold inven- tory. Inventory ordering cost, also known as purchasing cost or set-up cost, includes the clerical work required to prepare, release, monitor, and receive orders. In manufac- turing, inventory ordering cost includes production sched- uling time, machine set-up time, and inspection. Why All The Fuss? Knowing your inventory carrying costs is a vital part of management information. Without that knowledge, you can't properly optimize your inventory management sys- tem, which means you can’t make informed decisions about establishing the right inventory levels. And as we all know, that leads to poor customer service, bad investments, and lower profits. When you use an inventory carrying cost that’s higher than the true cost, the result is lower inventories. That means stock-outs, loss of customer goodwill, and higher ordering costs. On the other hand, using a carrying cost that’s too low leads to larger inventories, higher total carry- ing costs, and lower profit margins. Any inventory manager will tell you that you need to balance inventory investment, cost, and customer service when managing inventory. Yet too many small and mid- size companies make little effort to properly calculate and apply their inventory carrying costs when planning inven- tory levels. The results are inevitable: too much inventory, poor delivery service, and shrinking profit margins. Not long ago, I chatted with my inventory manager cli- ent. I was pleased to hear that he had a better handle on inventory carrying cost and the impact it has on finance and operations. Like anyone else, he’s under a lot of pressure to minimize costs and improve service. Now that he understands the value of knowing and using his inventory carrying costs, he’s seen the light. Through better inventory management, he’s maximizing his company’s profits by planning his in- ventory more effectively. Dennis Lord is an International Speaker and Business Consultant. To learn more about his services visit: www.lean-invento- ry.com 416-477-2467 dennis@imsconsulting.com For a list of upcoming workshops please visit: www.im- sconsulting.ca/events IMS Consulting Supply Chain Education and Consulting Services | www.imsconsulting.ca T he Global Water Operators’ Part- nerships Alliance (GWOPA) held its 5th Steering Committee Meet- ing at the Syndicat Interdépartemental pour l'Assainissement de l'Agglomération Parisi- enne (SIAAP) headquarters in Paris from Feb- ruary 28th to March 1st, with participation of a total of 39 members of the Steering Commit- tee, partner organizations, observers and Sec- retariat members – among them CAWASA. The discussion was very active and stimulating with a lot of good inputs from participants from around the world. The GWOPA Secretariat is now working on the outcome document which will be available by the end of this month to be shared with participants and other partners. CAWASA had been invited to partici- pate in the top GWOPA meeting on 28th February to 1st March 2013, in Paris. The meeting in the French capital was hosted by SIAAP, a member of the GWOPA Steer- ing Committee, at their Paris headquarters. CAWASA is already a member organiza- tion of the GWOPA Steering Committee. The first day of the Paris meeting (Feb- ruary 28th) featured presentations by the GWOPA Secretariat, followed by discus- sions. The SC meeting also included Region- al/National Platform Updates from regions to be represented (Africa, Asia, Latin Amer- ica and the Caribbean, the Pacific, Southeast Global Water Operators Partnerships Alliance CAWASA attended top Global Water Operators meeting in Paris Europe, Brazil, Mexico, Pakistan) and these presentations were followed by discussions. Partners Perspectives and Updates were also given at the meeting by participating institutions and organizations (ADB, AFD, AfDB, IDB, CSOs, USAID, OFID, IWA, Private Operators, Unions) followed by more discussions. The meeting featured presentation, discus- sion and adoption of GWOPA’s 5-Year Strat- egy (2013-2017) adopted by the SC members. A meeting of the GWOP’s Integrity Sub-com- mittee also took place on the first day. On the second day (Friday, March 1st), participants engaged in presentation, discussion and adoption of GWOPA’s Work Plan for 2013. Discussion was also held on roles and contributions of SC members and GWOPA partners to GWOPA’s activities. The Paris meeting also featured presentation of new initiatives, including: UN-Water Task Force on Capacity Development for Water Oper- ators (GWOPA); Development of Capacity Development Materials (UNESCO-IHE); and Review of WOPs profiles (McGill Uni- versity). There was also a special presenta- tion by the host, SIAAP, of their interna- tional activities. T he fulfillment of basic human needs, our environment, socio-economic de- velopment and poverty reduction are all heavily dependent on water. Good management of water is especially challenging due to some of its unique charac- teristics: it is unevenly distributed in time and space, the hydrological cycle is highly com- plex and perturbations have multiple effects. Rapid urbanization, pollution and cli- mate change threaten the resource while de- mands for water are increasing in order to satisfy the needs of a growing world popula- tion, now at over seven billion people, for food production, energy, industrial and do- mestic uses. Water is a shared resource and its manage- ment needs to take into account a wide vari- ety of conflicting interests. This provides op- portunities for cooperation among users. In designating 2013 as the UN Interna- tional Year of Water Cooperation, the Unit- ed Nations General Assembly (UNGA) rec- ognizes that cooperation is essential to strike a balance between the different needs and priorities and share this precious resource equitably, using water as an instrument of peace. Promoting water cooperation implies an interdisciplinary approach bringing in cultur- al, educational and scientific factors, as well as religious, ethical, social, political, legal, insti- tutional and economic dimensions. Water Cooperation: What’s it all about? Members attending the GWOPA’s 5th Steering Committee meeting in Paris, in- cluding CAWASA’s Executive Director Victor Poyotte (Back Row, 8th from left) 4 H2 Operator Volume 1 Issue 1 2013H2 Operator Volume 2 Issue 2 2015 17
  • 18. About CAWASA The Caribbean Water and Sewerage Association Inc., is a regional association of thirteen (13) water and sewer- age utilities in the Caribbean. CAWASA was registered in St Lucia in May 2010 as the successor to the Caribbean Basin Water Management Programme Inc (CBWMP Inc). CAWASA Services Our products and services are many and varied, including a range of operator-focussed activities. These in- clude, but not limited to: • Networking (Sector – Collaboration – Publication – Conferences – Internships) • Employee Development (Training – Workshops – Attachments – Internships) • Advocacy (Policies – Legislations – Regulations) • Research (Studies – Surveys – Projects – Benchmarking) • Utility Development (Inspection – Classification – Management Support – Disaster Management) • Operator Certification (Examinations; Remedial Training; Continuing Education; Certificate Renewal) The Conference The 2015 Water Operators Conference will be held in Grenada from June 25-26, 2015 in collaboration with host Utility, the National Water and Sewerage Authority (NAWASA). The Conference aim to: • Update the knowledge and skills of water and wastewater operators through interaction with fellow operators • Provide the opportunity to access, view and share the latest ideas in technical equipment, technology, products and services with suppliers • Provide operators with the opportunity to share their experiences in preparing for seating the Operators Certification Examinations • Provide the operators an opportunity to showcase their presentation skills through Professional presentations and competitive activities • Provide the operators an opportunity to showcase their technical skills through the Operators Competition Who will attend This event will bring together engineers, water /wastewater operators; water/wastewater laboratory analysts, stakeholders and other water industry personnel. Operators may earn up to 12 hours continuing education units (CEUs) for the two days for certificate renewal purposes. The Fourth Caribbean Water Operators Conference -- What it's all about! 18 H2 Operator Volume 2 Issue 2 2015
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  • 20. 20 H2 Operator Volume 2 Issue 2 2015
  • 21. WASCO/GIZ/CONSOLQUA and CAWASA collaborated towards Water Loss Reduction and Energy Efficiency in Saint Lucia T he Caribbean Water and Sewerage Association (CA- WASA) last month coordinated another in the se- ries of training workshops facilitated by the CON- SULAQUA group of Hamburg, Germany for WASCO. This one was held April 22 – April 24, 2015. The Strategic Alliance for Water Loss Reduction (STA), with the support of the GIZ (German International Devel- opment Agency), was on its fourth mission to Saint Lucia to conduct training in Network and Hydraulic for WASCO. This part of a GIZ technical cooperation programme with WASCO looked at “Utility Support of Saint Lucia’s Water and Sewerage Company Inc. (WASCO) – Water Loss Re- duction and Energy Efficiency”. WASCO invited its regional partner utilities, through the Caribbean Water and Sewerage Association (CAWASA), to participate in the training workshop. Participants charted and assessed the problems of water loss throughout the Caribbean during the two workshops in Saint Lucia. WASCO/GIZ/STA and CAWASA collaborated towards Water Loss Reduction and Energy Efficiency in Saint Lucia Lively exchanges of shared regional experiences pervaded throughout the discussions at both workshops. Technical staff of the Barbados Water Authority (BWA) and the Central Water & Sewerage Authority of St. Vincent & the Grenadines participated in the workshop, as well as the Sir Arthur Lewis Community College (SALCC). The participation of teaching staff of the SALCC is and was very important to the programme, as it is envisaged that SALCC should be integral to the development of a re- gional training centre for water loss reduction. The previous workshop held in March 2015 on ‘Energy Efficiency’ was attended by technicians from the Dominica Water and Sewerage Corporation (DOWASCO), the Nevis Water Department and the Belize Water Services (BWS). The March 24 to April 3 saw the participants conduct training in Energy Audits and Leak Detection for WASCO, which had also invited its regional partner utilities, through CAWASA, to participate, including the SALCC. H2 Operator Volume 2 Issue 2 2015 21
  • 22. 22 H2 Operator Volume 2 Issue 2 2015H2 Operator Volume 1 Issue 1 2013 5 Class I Class II Class III Class IV Class I Water Distribution; Water Treatment; Wastewater Treatment; Collection; Water Laboratory; Wastewater Laboratory (Refer to above courses) (Refer to above courses) (Refer to above courses) Very Small Water System (VSWS); Small Wastewater System (SWS) 5 years of secondary school education with O’level passes in English and Mathematics or CXC or equivalent 5 years of secondary education with O’ level passes in English and Mathematics or CXC or equivalent 5 years of secondary school education with O’ level passes in English and Mathematics 900 contact hours, or 90 CEUs, or 90 quarter credits, or 60 semester credits of post high school education in the environment control field, engineering or related science 5 years of secondary school education with O’ level passes in English and Mathematics or CXC; 1,800 contact hours, or 180 CEUs, or 80 quarter credits or 120 semester credits of post high school education in the environmental control field, engi- neering or related science; 5 years of secondary school education with ‘O’ level passes in English and Mathematics or CXC, or Six contact hours of Very Small Water System/Small Wastewater System education One year of acceptable operating experience of A Class I or higher utility Three years of acceptable operating experience of a Class I or higher utility Four years of acceptable operating experience of a Class II or higher utility including two years of direct responsible charge. Four years of acceptable operating experience of a Class III or higher utility, including two years of direct responsibility charge Six months of acceptable operating experience of a Very Small Water System/Small Wastewater System or higher utility Class I-IV Class I Water Distribution; Water Treatment; Wastewater Treatment; Collection; Water Laboratory; Wastewater Laboratory VSWS and SWS Certificates must be renewed every two years. Application for Renewal and fee must be submitted 60 days before the expiry date of the certificate. Certificates must be renewed every two years. Application for Renewal and fee must be submitted 60 days before the expiry date of the certificate. Completed 24 contact hours of continuing education or 2.4 CEUs approved by CAWASA during the 2 year term of the certificate Six contact hours of continuing education unites (CEUs) approved by CAWASA during the 2 year term of certificate One of the two components of the Certification Programme. The Certification of Operators/analysts and the classification of water utilities. Water and wastewater treatment facility classification is based on a point system developed by the Association of Boards of Certification (ABC) for use by certifying authorities such as CAWASA. CAWASA will classify the facilities according to the size, population served , using the following point rating system: Class I = 30 points or less; Class II = 31 - 55 points; Class III = 56 - 75 points; Class IV = 76 points or greater Certificates issued by any certification programme, which, as determined by the CAWASA Certification Board, satisfy the provisions of the certification policy promulgated hereunder shall be accorded reciprocal treatment and shall be recognised as valid and sufficient within the purview of the certification policy. Class ExperienceCourse Education Renewal of Certificates Class ExperienceCourse Education Classification of Plants Reciprocity To apply for CAWASA/ABC Certification: E-mail: sjoseph@cawasa.org to request an application form Or fax/mail request to: Caribbean Water & Sewerage Association Inc (CAWASA), Unit # 15, Orange Park Commercial Centre, Bois d’orange, Gros Islet, Saint Lucia, (P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia), Tel: 758 458 0601; Fax: 758 458 0191, E-mail: cawasa@candw.lc; sjoseph@cawasa,org, Website: www.cawasa.org How to Apply for Water Operator Certification Here are the Requirements:
  • 23. H2 Operator Volume 2 Issue 2 2015 23 control . shut off . ventilate . distribute Your VAG representative will gladly demons- trate how our four bestsellers work and of course help you find the right dimension for your application. And, if you‘re interested, even explain how other satisfied customers use our valves. Ask your representative or visit our website at www.vag-group.com · we move water Our favourites The VAG EKN® Butterfly Valve. Half a century of experience made it good and then even better. The VAG SKR Slanted Seat Tilting Disk Check Valve has incredibly fast closing times and prevents pressure surges. The VAG RIKO® Plunger Valve accurately and reliably controls the pressure and volume of massive amounts of water. The VAG DUOJET® Air Valve is indispensable for the regulation of pressure in supply pipelines.
  • 24. 24 H2 Operator Volume 2 Issue 2 2015 Water-as-a-ServiceTM (WAASTM ) Seven Seas Water provides WAASTM for municipal, industrial and commerical clients. We design, build, own and operate dedicated water supply facilities with no upfront capital required by our clients. Utilizing state-of-the-art desalination technologies, we guarantee meeting your critical water demands by providing the quality and quantity of water your business requires. Quick deploy units and land based facilities are operated by experienced water professionals 24/7/365. Meeting critical water demands. Seven Seas Water 14400 Carlson Circle Tampa, FL 33626 813.855.8636 www.sevenseaswater.com info@7seaswater.com Our Caribbean Operating Locations: Bahamas Curacao Sint Maarten Trinidad Turks & Caicos Islands USVI Reduced Operating Risk No Maintenance Obligations Improved Performance Guaranteed Water Supply