The document is a resume for Catherine R. Lavoie. It lists her contact information and seeks a position utilizing her organization and computer skills including Microsoft Office. Her professional experience includes roles as a bookstore clerk, cook/wait staff, and clerical assistant. She has also volunteered extensively with various organizations. Her education includes pursuing an Associate's degree in Sports and Entertainment Management.

1. Catherine R. Lavoie
83 Sunset Terrace
Feeding Hills, MA 01030
413-265-9993
crlavoie029@gmail.com
I am lookingfor a positionthat willallowme to use myorganization and computer skills. I have strong working knowledge of
Microsoft Excel, Wordand Outlook. I have volunteeredfor manyorganizations inadditionto being a full-time andpart-
time stay-at-home mother. I have developedexcellent time management skills fromjuggling being at home, workand
volunteer activities.
Professional Experience:
Holyoke Community College (Holyoke, MA)
Bookstore Clerk August 2013 - Present
 Cash out purchases using a Point ofSale (POS) register system
 Cash out and balance register at the endof the shift
 Assist customers infinding books and supplies for their classes
 Stock store with books and supplies
 Answer Telephone inquiries
 Sort mail
E.B’s Restaurant (Agawam, MA)
Cook/Wait Staff September, 2007 – September 2016
 Seasonal eachSeptember for 17 – 20 days andonanas-needbasesduring spring& summer
 Cook on grill and fryer
 Prepare, serve and sell foodat fair
 Take order payments using cash register
Springfield Technical Community College (Springfield, MA)
Part-time Clerical Assistant September, 2008 – June 2013
 Assist Assistant Vice President of Academic Affairs inday-to-dayfunctions
 Process time reports, schedule meetings, answer phone calls
 Assistedinthe set-up ofthe Gatewayto College program
 Assistedinthe set-up ofthe Teaching & LearningConference in2011
 Assist in Student Success Center, Testing& Assessment Center andthe Registrar’s Office as needed
 Enter personnel requisitions onWebAdvisor
 Use Datatel to update client information
 Used Microsoft Excel andWord, BusinessObjectives andInterview Exchange
Town of Agawam (Agawam, MA)
Lunch Monitor December, 2004 – September, 2008

2.  MonitoredElementary-age students duringlunch andrecess
MassMutual Life Insurance Company
Disability Income Contract Change Analyst February, 1989 – September, 1999
 Processedpolicycontract changes onDisabilityInsurance Policies
 Worked withMassMutual’s computer systems
 Worked withSystems department onnew programs and products to be used byour department
 Correspondeddirectlywithfieldagents throughout the country
Tax Calculation Clerk April, 1987 – February, 1989
 Processedtaxable gains onsurrenderedLife Insurance policies
Education and Training:
Associates Degree in Sports and Entertainment Management in progress
SpringfieldTechnical CommunityCollege (Springfield, MA) September 2009 – May2013
September 1996 – December 1991
Volunteer and Other Activties:
Parent Booster Club Board Member Agawam High School Swim Team August 2012 - Present
Parent Committee Member Agawam Piranhas Swim Team April 2011 – January2015
PTO Secretary Agawam Jr. High School September 2011 – June 2013
PTO Secretary Roberta G. Doering Middle School September 2010 - June 2011
Advancement Chairperson Boy Scout Troop 77 March 2008 – June 2014
Scout Committee Member BoyScout Troop 77 March 2008 – Present
CharteredOrganizational Representative Cub Scout Troop77 January2007 - February2008
Scout Committee Chairperson Cub Scout Troop 77 March 2006 - February2008
Eucharistic Minister Sacred Heart Church, Feeding Hills April 2005 – December 2008
Advancement Chairperson Cub Scout Troop 77 January2004 – September 2007
Scout Leader Cub Scout Troop 77 September 2003 – February2008
Religious Education teacher Sacred Heart Church, Feeding Hills September 2003 - May2007
PTO member Granger Elementary School September 2002 – June 2009
Volunteer - National MS Walk, Northampton, MA 2000-2006
Boston Marathon Jimmy Fund Walk participant 11 years from 1992 – 2013
Relay for Life participant 3 years 2004 - 2016