This document is a resume for Caroline McGinn, an experienced professional and entrepreneur. She has founded her own startup called TopRecs and held global product marketing and director of traveler happiness roles at Sabre Inc. Her experience includes launching and growing startups, product development, marketing, and defining new roles to improve customer experience. She has an MBA from Florida International University.

1. CAROLINE MCGINN MBA
Experienced Professional & Entrepreneur
(817) 675-8720 cbmcginn@gmail.com
www.linkedin.com/in/mcginncaroline Dallas/Fort Worth Area
EXPERIENCE
STRENGTHS
ACHIEVEMENTS
LANGUAGES
CURRENT ACTIVITIES
EDUCATION
s _
5 +
Startup Founder & CEO
TopRecs
 Led ideation, product definition and development
 Created branding, product and user stories
 Over 1,700 recommendations
Aug 2014 - ongoingr + Keller, Texas
Conceptualized, developed and launched an iOS social networking app.
Global Product Marketing
Mobile Traveler Solutions at Sabre Inc.
 Directed the platform migration for 23K Int'l B2B customers in EMEA and
Latin America, through training and presentations
 Led market research, competitive benchmarking, customer surveys
 Crafted competitive advantage and in market product positioning
Jan 2014 - June 2014r + Southlake, Texas
TripCase is a leading web & mobile traveler management solution
Director Traveler Happiness
Mobile Traveler Solutions at Sabre Inc.
 Defined role and responsibilities for new Voice of Customer (VOC) role
 Implemented NPS and increased App Store ratings from 3 to 5 stars
Jan 2013 - Dec 2013r + Southlake, Texas
Collected, organized and synthesized customer feedback to drive product
enhancements and increase customer engagement
Creative and Innovative Strategic thinker
Identified a market need and launched an app to do the job

Product Development and Marketing
Passionate about the intersection of mobile technologies with
travel, education and family life

Financial Analysis & Planning
The numbers help tell the story

Jumping into my entrepreneurial journey
to help parents share recommendations
P Launched an app for parents
Passionate about creating value, loyalty,
customer satisfaction and engagement
P Started Sabre's 1st VOC
English
Native
French
Native
Spanish
Proficient
SME for Entrepreneurship &
Startup Ecosystem
 Learning a little every day, just to realize how
little I know... and have yet to learn
Supporting other female founders
MBA
Florida International University
 Founded the MBA Society - Secretary
+ Miami, Florida
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