1. CARLTON LEN MONROE
1-702-919-0917 carltonlenmonroe@gmail.com
PROGRAM MANAGER
Energetic, versatile manager with extensive, broad based, experience in leading complex projects within
government and service oriented settings. Exceptional technology and people management skills with proven
ability to manage daily operations, form strategic partnerships and deliver stellar results. Outstanding team player,
delivers first-rate customer service skills and attention to detail. Demonstrates management skills and problem
solving that enhance productivity and drive sustained organizational performance.
AREAS OF EXPERTISE
§ Environmental Expertise
§ Training & Development
§ HAZMAT Certified
§ Shelflife & SAP Trained
§ Cross Functional Team Leader
§ Exceptional Communicator
§ Secret DoD Clearance
§ Risk Management
§ Logistics & Quality Control
PROFESSIONAL EXPERIENCE
INDIAN SPRING, NV
YUBA CITY, CA
SENIOR ORGANIZATIONAL PROGRAM MANAGER JAN 2009-JUL 2011 & JAN 2014-PRESENT
Led 156 professional technicians in support of 22 aircraft used for aircrew training and flight operations.
§ Secured 564 Quality Assurance/Internal Audit (QA) evaluations with 549 “zero defects” and 97% pass rate,
successfully eclipsing 85% Air Combat Command standard by tackling management duties of aircraft
maintenance section.
§ Guided 12K Aircraft Maintenance Section actions with 93% mission success rate.
§ Rebuilt Hazardous Communications program, updating documentation and training Instructions, work center
task listings, received zero findings during evaluation.
§ Streamlined 230 Compliance & Standardization Requirements Listing tasks while supervising unit compliance
inspection program.
§ Managed technician training program, oversaw 35K qualification objectives, helped unit receive “outstanding”
rating during annual inspection.
INDIAN SPRINGS, NV
LOGISTICS SENIOR ORGANIZATIONAL MANAGER, JUL 2011-JAN 2014
Directed 24/7 logistics support for 745 professional technicians and 500K equipment parts, ensured
optimal levels of readiness.
§ Successfully planned 32 Operation Enduring Freedom deployment rotations, enabling 5,000 support missions
and 400K hours of intelligence, surveillance and reconnaissance.
§ Directed 3K+ airmen in and out of Creech Air Force Base, covering 200+ rotational deployment functions and
enabling 100% mission success for three consecutive years, 2011-2013.
§ Orchestrated sensitive items escort, executing logistics safety net with Las Vegas Police Department and
Transportation Security Administration, securing $175K in high security equipment for transport through
airport terminal with zero incidents.
§ Managed 50 operations concurrently to ten locations worldwide, expediting 700 tons of equipment with zero
cargo lost and zero cargo frustrations.
§ Saved Organization $558K annually in travel and deployment expenses by rebuilding Creech and Holloman
leadership deployment rotation.
2. AVIANO, ITALY
SUPPORT OPERATIONS/LOGISTICS MANAGER NOV 2005 – JAN 2009
Coordinated maintenance and upkeep of technical orders, aircraft support equipment, composite tool kits
(CTK) and test measurement and diagnostic equipment valued at over $10M, supporting 24 assigned
aircraft valued at $640M.
§ Recognized as best in department by Internal Audit team pass rate, created unique Test Measurement
Diagnostic Equipment control procedures and tracking and monitoring assets.
§ Served as satellite location logistics and equipment manager, mobilizing 30K cargo tons.
§ Inspected and repaired assigned nuclear certified equipment, and CTKs/publications valued at $10M.
§ Supported 45 aircraft launches daily during Korea-wide exercise.
§ Performed Lead Technician and Hazardous Material Manager duties for Hazardous Waste Program.
KUNSAN, SOUTH KOREA
OPERATIONS ASSISTANT MANAGER NOV 2004 – NOV 2005
Oversaw end-of-runway daily operations, managing over $100K in facilities and equipment.
§ Contributed to achieving 2,453 sorties and 3,203 flying hours via flawless attention to details, receiving perfect
quality assurance inspection numbers for all inspections.
§ Spearheaded research on radial tire for aircraft to replace current bias-ply Goodyear tire, doubling squadron
cost effectiveness while saving Air Force $15K annually.
§ Instructed 50 technicians on proper aircraft maintenance procedures.
LAS VEGAS, NV
OPERATIONS/PRODUCT MANAGER JUL 1999 – Nov 2004
Supervised production efforts of three military technicians.
§ Controlled hazardous chemicals and served as Initial Hazardous Waste Accumulation Point Manager.
§ Selected as Manager based on superior technical knowledge and experience, garnered 100% quality
assurance pass rate for 43 inspections.
§ Controlled 2K pounds of chemicals with zero defect noted during 2004 inspection.
§ Increased tire build output by 33% by creating assembly line tire build system.
EDUCATION & TRAINING
Bachelor of Arts, Environmental Studies, Ashford University, San Diego, CA
Associate Degree, Aircraft Maintenance, Community College of the Air Force, Montgomery, AL
Certificate, Senior Management, Senior Leadership & Management Academy, Las Vegas, NV
Certificate, Leadership & Operational Management, Mid-Level Management Academy, Biloxi, AL
Certificate, Professional Development, First Line Supervisor & Manager School, Las Vegas, NV