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WELCOME
Erica Hardinge
Manager Security Culture & Capability, ANZ
Time for change
Disclaimer: The opinions expressed in
this presentation and on the following
slides are solely those of the
presenter and not necessarily those
of ANZ. ANZ does not guarantee the
accuracy or reliability of the
information provided herein.
MY INTRO
TO SECURITY
PEOPLE!
PEOPLE HAVE
ALWAYS BEEN THE
TARGET
APPROACH OF HACKERS
HOW DO WE
REACH
TODAY’S
EMPLOYEE?
• Clear individual
action
• Effort versus
perceived threat
23%
Users will open a
phishing email
29%
Increase in
phishing emails in
2015
95%
Of successful
data breaches
involve malicious
emails, phishing
PHISHING
KEY INSIGHTS
• Language matters
• Individual action
• Start easy
• Communicate broadly
• Rinse and Repeat!
THE UNEXPECTED
• Amazing engagement
tool
• Viral education
• Staff tenure
• Repeat offenders
OPPORTUNITIES
• Reporting
• Timing
• Data
• Industry comparison
EMPOWERING
THE BEST
PIECE OF
TECH AROUND
THE SECURITY INFLUENCE & TRUST GROUP
OBJECTIVES:
The Group will create:
• Functional
awareness
• Regional value
• Industry influence
MISSION:
Advancing the Awareness
function across Australasia
through:
• Sharing
• Connecting
• Leading
THANK YOU!

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Erica Hardinge - CSO Perspectives Roadshow 2016