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FireEye Cyber Defense Summit 2016 Now What - Before & After The Breach


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FireEye Mandiant Consultants Jamey Dillon and Jim Aldridge discuss what happens before and after a breach

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FireEye Cyber Defense Summit 2016 Now What - Before & After The Breach

  2. 2. INTRODUCTIONS 2 Jamey Dillon Director, Mandiant Consulting Services Jim Aldridge Director, Mandiant Consulting Services Background: • Incident Responder • Penetration Tester
  3. 3. CHALLENGE 3 Average cost of a data breach (US): $6.5m Average cost-per-record breached (US): $217 (Source: Ponemon Institute 2015 – under 100k records)
  4. 4. ACTION ITEMS 4 1. Recognize the business impact 2. Own the risk 3. Educate stakeholders 4. Prepare the organization for the breach
  5. 5. INCIDENT IMPACTS 5 Quantifiable • Loss of business • Loss of market share • Cost of incident response effort – technical, legal, marketing, remediation • Fines / class action lawsuits / FTC action • Credit monitoring • Security team / executive re-alignments Recognize the business impact.
  6. 6. INCIDENT IMPACTS 6 Difficult to measure • Disclosure to customers, partners, interested government agencies • Loss of intellectual property • National security ramifications Recognize the business impact.
  7. 7. INCIDENT IMPACTS 7 Intangibles • Consumer confidence • Public perception Recognize the business impact.
  8. 8. BIG PICTURE 8 Direct, proactive engagement • Are we prepared? • Are we protected? • Are we compromised? Own the risk.
  9. 9. SPEAK THEIR LANGUAGE 9 You cannot afford to focus just on the business of Cyber Security or Information Technology • Understand the needs of the Company, Business Units and Services • Determine what data you need to be successful and protect it • Work collaboratively • Enable the business through security Educate stakeholders.
  10. 10. SPEAK THEIR LANGUAGE 10 Elevate the communication of risk and security from ‘Geek Speak’ to ‘Exec Speak’ • Don’t attempt to scare the audience, educate them • Cyber Security Leaders have to elevate their communications to equal the level of visibility • NOTE: There is no fancy Star Trek Translation Device for this • Speak their language – Cyber Security Risk = ($$ + Long Term Impact) • Brand Reputation, Consumer Awareness, Penalties, Impacts to Growth, High Cost to Respond Educate stakeholders.
  11. 11. ARE WE PREPARED? 11 • Incident response plan • People: skillsets, organizational structure • Risks: where are they? • Visibility, agility and collaboration between internal teams • Security operations and response processes Prepare organization for the breach.
  12. 12. ARE WE PROTECTED? 12 • Security controls • Visibility • Testing and validation • Metrics and reporting Prepare organization for the breach.
  13. 13. ARE WE COMPROMISED? 13 • Ongoing procedures to identify unknown intrusions • Are we executing the plan? • Do we have the right people in place? • Are we escalating and communicating effectively? Prepare organization for the breach.
  14. 14. NOW WHAT? 14 When the breach occurs • Prior to declaring an incident • When convening the IR team • Managing stakeholder expectations throughout the response
  15. 15. THANK YOU