Fall Global Health Practitioner Conference 2017 Using Practitioner Expertise in Service of Community Health Worker Optimization: Operational Insights to Accompany the New WHO Guidelines Dan Palazuelos, Jennifer Schechter, Ryan Schwarz, Madeleine Ballard

1. PRACTITIONER EXPERTISE
& THE WHO GUIDELINES

4. [CHW Picture[
November publication

5. ACCREDITED1
PROACTIVE2
CONTINUOUSLY TRAINED3
DEDICATED SUPERVISOR4
DATA FEEDBACK LOOPS5
PAID6
SUPPORT FROM STRONG FACILITY7
AIM TO REMOVE USER FEES8
T
A
K
E
A
W
A
Y
S

6. Presenters

7. Next Steps
■ Build a quality design checklist
■ Develop key indicators that enable us to assess quality
community health delivery across contexts.
■ Establish monitoring, sharing, advocacy, and coalition
building mechanism for mutual accountability on
metrics/design principles (e.g. WHO CHW Hub)
1
2
3

8. Discussion Questions
1. Do the key takeaways resonate (or not!) with your own
experiences?
■ Do you use any design/quality checklists? Why/why not?
What would make you buy in to one?
■ What functions or attributes would a global hub need to
have to ensuring everyone raises to a high-level of delivery
excellence?
1
2
3