This edition features a handful of The Exemplary Leaders of the Business World to Watch that are leading us to a better future
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Lean: From Theory to Practice â One Cityâs (and Libraryâs) Lean Story⌠Abridged
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In the Forefront Exemplary Leaders of the Business World.pdf
1. Ahead with Time
The Future of Leadership
Adap ng to a Changing World
The Exemplary Traits
Why Empathy is a Vital
Leadership Skill?
Jasmin Landry,
Senior Director
of Information Security,
Nasdaq
Safeguarding Fundamentals
Jasmin
Landryâs
Journey of Sheer Dedication
In The
Forefront
Exemplary
Leadersof
the Business
World
VOL 11 I ISSUE 16 I 2023
2. A leader is one
who knows the way,
goes the way,
and shows the way
5. Hire
character.
Trainskill.
AnishMiller
ne of the most crucial leadership traits that
Osets great leaders apart from average ones is
the capacity to inspire. While there are many
excellent managers, there are very few excellent
leaders who have the ability to bring life, passion, and
connection to their actions and behaviors. Along with a
crystal-clear vision, mission, and dedication to integrity
that directs them in everything they do to improve the
world.
Those who are inspirational leaders lead with a strong
sense of purpose and obligation to effect positive
change. They know exactly what their values are and
don't give in when under pressure to do something that
would require sacriďŹcing those values.
They might not always become well-liked for this, but in
order to grow and scale the progress eventually, these
adept personalities understand the essential aspects
that are focused on cultivating an environment that
makes their employees feel comfortable coming and
talking to them.
Inspiring leaders behave honorably because they are
aware that their employees are constantly watching
and that every action counts. They adhere to their
values and incorporate them into everything they do as
a result. Moreover, risk-taking ability is an essential
part of leadership. Rosa Parks, Henry Ford, and Elon
Musk are a few leaders who have made a difference in
this world by taking courageous risks.
Successful teams inspire inspirational leaders to be
dedicated to and motivated by their work. They foster
an environment where people can come together to
share their experiences, knowledge, opinions, and ideas
resulting in disruption and innovation.
Accepting collaboration encourages people to step
outside of their comfort zones and learn from one
another while achieving great things. Employees then
become more self-assured and eager to take on more
responsibility.
Embracing the journey of such resolute leadership
charismas, CIOLook features the enthralling stories of
the astute personas of the industry in its latest edition,
âIn the Forefront: Exemplary Leaders of the Business
World.â
Flip through the pages and embrace the odyssey of
exploring the distinct approaches to cultivating wisdom
driven by passion and innovation.
Have a Delightful Read!
8. November, 2023
sales@ciolook.com
CONTENT
Deputy Editor Anish Miller
Managing Editor Katherine Debora
DESIGN
Visualizer Dave Bates
Art & Design Director Davis Mar n
Associate Designer Jameson Carl
SALES
Senior Sales Manager Wilson T., Hunter D.
Customer Success Manager Jim Stone
Sales Execu ves Joe, Rick
TECHNICAL
Technical Head Peter Hayden
Technical Consultant Victor Collins
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rights reserved. The content and
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should not be reproduced or
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Editor-in-Chief
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Research Analyst Eric Smith
SEO Execu ve Alen Spencer
9. Brief
Company Name
Jasmin Landry,
Senior Director of
Information Security
Jasminâs sheer determination to stay one step ahead of
malicious factors has transformed Nasdaq into a fortress of
trust for investors and listed companies alike.
Iman Elnashar
Director of Digital
Experience
and Product, Regional
Iman works on complex transformations, product start-ups,
scale-ups, delivery, and scale to end-to-end digital factories and
has over a decade in a variety of domains.
eXtra
extra.com
Nasdaq
nasdaq.com
Alok Sharman
CEO
With Alok's inspirational, result-driven team-leading skills, he
has transcended language barriers and led 20+ diďŹerent
cultural/national teams increasing EBITDAs and net Revenues
worldwide.
Brenntag UK & Ireland
brenntag.com/en-gb
Kareem Refaay
Managing Director
MENA and GULF
Kareem is an experienced Human Resources Lead, with a
demonstrated history of working in the banking industry and he
is skilled in Business Planning, Sales, Training Delivery,
Management, and Business Relationship Management.
The London Institute
of Banking & Finance
libf.ac.uk
Mark Plitzuweit
CEO
Mark has played an instrumental role in driving the company's
culture by ensuring that integrity and innovation remain the
core of driving it towards success.
EdkeyÂŽ Inc.
edkey.org
Featured Person
12. hining in the spotlight with a reputation for
Sconsistent dedication and a proven track record
of enabling advancements in safeguarding digital
fortresses, Jasmin Landry has risen through the ranks
to become a prominent ďŹgure in the information
security niche. His journey is a demonstration of his
commitment to safeguarding ďŹnancial markets.
Landryâs leadership in the ďŹeld is nothing short of
extraordinary. As a Senior Director of Information
Security, Jasminâs sheer determination to stay one step
ahead of malicious factors has transformed Nasdaq
into a fortress of trust for investors and listed
companies alike. From his early foray into the world of
cybersecurity to his current role as the Senior Director,
he faces new challenges and strives to solve them with
a strong pledge.
Jasmin Landryâs story is not just about safeguarding
digital fortresses but about inspiring a new generation
of cybersecurity professionals, fostering a culture of
resilience and redeďŹning the future of protecting
critical data in an advancing business arena.
The Days and The Dreams
When Jasmin started doing bug bounty, he knew heâd
love it; it quickly developed into his passion. What he
didnât know back then was he was doing it with
perfection. After about a year of doing bug bounty, he
got invited to his ďŹrst live hacking event in Las Vegas.
Thatâs where he was like, âWoah, this is really cool; I want
to do this forever!â
It was originally more of a hobby or a side-gig, but it
eventually became Jasminâs primary source of income,
and even he did it around the clock for a few months.
But now that Jasmin has a family and getting older, he
decided to do it again as more of a hobby in his free
time. At that hacking event, Jasmin had so much fun. He
met a ton of people who loved hacking along with
people who were Jasminâs target audience for the
event.
It was nice collaborating with other hackers and learn
from each other as well as getting to know how it works
from a company side receiving all these reports from
bug bounty hunters. That ďŹrst event deďŹnitely
increased his passion for hacking as he wanted to get
invited to all future live hacking events!
The biggest lesson that he learned while participating
at these live hacking events is that collaborating and
working as a team is usually more beneďŹcial learning-
wise. He shares, âYou get to brainstorm on ideas, learn new
techniques from others, learn new technologies and how to
approach them in order to ďŹnd vulnerabilities, so on and so
forth.â
He adds, âThis allows me to share knowledge with
colleagues, of course, while respecting the NDAs that we
have at those events and also to better protect and secure
the products that I work with at Nasdaq.â
Putting Your Skills at the Test
Understanding the technical details of a vulnerability is
normally easy for an experienced penetration tester.
What is harder to grasp is the impact and risk that the
vulnerability has on the business. Early in his
penetration testing career, Jasmin reported a critical
vulnerability to a client; he knew it was bad.
What Jasmin learned later that day is that it was
extremely bad since it affected approximately 80M of
his customers. He ended up having to stay on calls all
night until the early hours of the morning to help the
incident response team check whether this had been
exploited in the past, help the developers ďŹx the
vulnerability, and help other teams that were involved
in making sure everything was sorted properly.
Jasmin realized that if he had just gone a step further
and explained in his report the impact, if he had shown
how to ďŹx it permanently or explained how to
temporarily block it on the WAF, it probably wouldâve
been easier for everybody involved and it maybe
wouldâve avoided those late-night meetings that he
had. After this incident, he added many more details to
his reports after that day!
Wisdom of the Professional
Jasmin shares, âDoing bug bounty often pushes your skills
to the limit; itâs quite common. Youâll often stumble on a
new technology or framework that youâre not familiar with,
a theoretical vulnerability or even an easily exploitable
vulnerability. The challenge with that is we often need to
spend a lot of time researching a different subject, putting
pieces together like a puzzle in order to exploit what we
thought was a theoretical vulnerability or show a high
impact to the target company on the easily exploitable
vulnerability.â
13. In Jasminâs
opinion, one of
the best ways
to build a good
culture of
cybersecurity
awareness is to
show real-life
examples.
14. One case in particular that Jasmin remembers is where
he found a simple vulnerability with a medium severity.
He typically tries to increase the impact on those with
hopes of getting a larger bounty.
He spent roughly two more days on it and chained that
vulnerability with three more lower-severity
vulnerabilities or misconďŹgurations. All of them
combined together resulted in a critical severity report.
Jasmin learned a lot about the technology the company
was using, and they also understood that with the
original vulnerability, a skilled attacker could exploit
them badly by using other low-severity vulnerabilities
they originally didnât really care about.
Shaping Success Perpetually
Public speaking has deďŹnitely enhanced Jasminâs ability
to convey complex concepts to non-technical
stakeholders, but itâs still not easy to do. But with time
and practice, it becomes easier to do. When he speaks
at infosec conferences, he normally assumes that the
audience is technical so he can dive deep into diverse
topics. However, a presentation at a university or
simply communicating a vulnerability or a risk at work
is totally different.
People donât have the same skills and experience as
Jasmin in cybersecurity, so he tries to communicate
with them in a way they can understand, depending on
their expertise, area of work, etc.
As a professional, he says, âI think that people leading a
team of cybersecurity professionals should be passionate
about their work and in the ďŹeld they work in. When youâre
passionate, and you show that you care about your team
and the work they do, your team will also care and do great
work!â
âOn top of that, when youâre passionate about your job, you
tend also to be a great leader even if you donât have
management experience or are not a natural leader. Youâll
more likely lead by example and the team will follow you,
and, in the end, everyone beneďŹts from it.â
Stepping Up Towards New Horizons
In Jasminâs opinion, one of the best ways to build a good
culture of cybersecurity awareness is to show real-life
examples. We all have gone through cybersecurity
People donât have the same
skills and experience as
Jasmin in cybersecurity, so he
tries to communicate with
them in a way they can
understand, depending on their
expertise, area of work, etc.
15. awareness and phishing training. We all know we have
to be cautious before opening an email and clicking on
the link; we all know itâs a bad idea to leave with our
passwords written on these websites or links.
However, we still get caught in phishing campaigns, and
some still do things against best practices. People learn
but quickly forget if itâs not a topic theyâre normally
interested in. If we instead approach it with a real-life
example to show how it can affect them and not just
their job but life in general, theyâll think about it a lot
more and be extra cautious before clicking a link on the
email.
For example, suppose we show that with a phishing
email, the attacker can steal their Facebook credentials
and use those same credentials to access their email
account, which can result in accessing their PII and, in
the end, stealing their identity. In that case, theyâll
realize that this is no joke. People will eventually
develop that consciousness not to do things that are
not suggested or not click on the email, all without
really thinking about it.
Upgrading the Fundamentals
Jasmin mainly uses social networks such as X, formerly
Twitter, and LinkedIn to stay up to date with changes
that are happening in the industry. He has also
subscribed to a few RSS feeds and newsletters to
receive updates on emerging threats, important news
in the industry, new 0-days or N-days, etc.
He schedules time on his calendar every week to read
up on whatâs happening in infosec and cybersecurity. It
allows Jasmin to better prepare for upcoming changes,
develop expertise in new areas, and so on and so forth.
Learning how to hack is not easy, you need to have the
basics covered. You need to ďŹrst learn networking, the
internals of how an Operating System works, a bit of
coding helps as well, so on and so forth.
âYou need to understand how things work before being able
to break into it. One expression that we say to aspiring
cybersecurity professionals who are interested in
penetration testing or bug bounty is âlearn to build it, then
break it.â For example, if you know how a web application is
built and how all of its components work, youâll have an
easier time ďŹnding ďŹaws in it,â concludes Jasmin.
16. Ahead with Time
The Future of
Leadership Adapting
to a Changing World
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17. n today's rapidly changing world, the future of
Ileadership is constantly evolving. Technological
advances, demographic shifts, and changes in the
global economy are all impacting the way we work and
the way we lead. Leaders who are able to adapt to these
changes will be the ones who are most successful in the
years ahead.
One of the biggest trends in the future of leadership is
the need for greater diversity and inclusion. As our
world becomes more interconnected, companies and
organizations are recognizing the vitality of having a
diverse workforce and leadership team. Leaders who
create a culture of inclusion and empower individuals
from all backgrounds will be best positioned to succeed.
Another trend is the rise of remote work and virtual
teams. As technology continues to evolve, it is easier for
people to work remotely and efďŹciently (from
anywhere in the world.) This means that leaders will
need to be skilled at managing remote teams and
creating a sense of community and collaboration among
team members who may be located in different parts of
the world.
In addition to these trends, leaders will also need to be
adaptable and ďŹexible in the face of change. As the pace
of technological change accelerates, leaders will need
to be able to quickly adapt to new tools and ways of
working. They will need to be comfortable with
ambiguity and able to make decisions quickly in a
rapidly changing environment.
Another key skill for future leaders will be the ability to
think creatively and innovate. With competition
increasing in many industries, leaders who can come up
with new ideas and approaches will be the ones who
are most successful. This requires leaders to be open to
new ideas, willing to take risks, and able to inspire
creativity in others.
Evolving with Time
Future leaders should be skilled at building strong
relationships and networks. In a global economy,
relationships are becoming more important than ever.
Leaders who can build strong relationships with
customers, suppliers, and other stakeholders will be
able to create a competitive advantage for their
organizations.
www.ciolook.com | 2023 |
November
15
18. To adapt to these trends and prepare for the future of
leadership, there are several steps that leaders can
take. First, they can focus on developing their
emotional intelligence and interpersonal skills, which
will be critical for building strong relationships and
creating a culture of inclusion. Second, they can
embrace new technologies and learn to use them to
their advantage. Third, they can foster a culture of
innovation and creativity by encouraging
experimentation and risk-taking. Fourth, they can build
strong networks and relationships with key
stakeholders, both within and outside their
organizations.
The concept of leadership itself is evolving, as people
are increasingly looking for leaders who can inspire and
motivate them to achieve a common goal, rather than
just giving orders and delegating tasks.
One of the crucial changes in the future of leadership is
the rise of digital technologies. With the advent of
artiďŹcial intelligence, machine learning, and big data,
leaders will need to be able to leverage these
technologies to create more efďŹcient and effective
organizations. They will also need to be able to
communicate effectively with their teams through
digital channels, such as video conferencing, instant
messaging, and social media.
Keeping up with the Trends
Another trend in the future of leadership is the move
toward more collaborative and participatory leadership
styles. As employees become more empowered and
involved in decision-making processes, leaders will
need to be able to facilitate collaboration and ensure
that everyone's opinions are heard. This requires a high
level of emotional intelligence and strong
communication skills.
The future of leadership will also be shaped by
demographic shifts. With the younger generation
entering the workforce and older workers staying in
their jobs longer, leaders will need to be able to manage
multi-generational teams and create a culture that
appeals to everyone. This may require new approaches
to training, mentoring, and career development.
The Aspects of Growth
Furthermore, globalization is also playing a big role in
shaping the future of leadership. As companies expand
their operations globally, leaders will need to be able to
traverse cultural differences and communicate
effectively with people from distinctive backgrounds.
This requires a high level of cultural competence and
the ability to adapt to different norms and practices.
The future of leadership will require a strong focus on
sustainability and social responsibility. As businesses
and organizations increasingly recognize the
importance of their impact on the environment and
society, leaders will need to be able to integrate these
values into their strategies and decision-making
processes. This requires a comprehension of
sustainability issues and a commitment to social
responsibility.
To adapt to these trends and prepare for the future of
leadership, individuals can take several steps. These
include developing their digital literacy, cultivating
strong emotional intelligence and communication skills,
learning about different cultures and norms, and
prioritizing sustainability and social responsibility. By
staying up to date with these trends and focusing on
continuous learning and development, individuals can
position themselves to be successful leaders in the
years ahead.
The future of leadership is rapidly evolving. Leaders
who are able to adapt to changing trends and embrace
new ways of working will be the ones who are most
successful in the years ahead. By focusing on
developing their emotional intelligence, embracing new
technologies, fostering innovation, and building strong
relationships, leaders can position themselves and their
organizations for success in the future.
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16
20. Success is not
Success is not
Success is not
in what you have,
in what you have,
in what you have,
but who you are.
but who you are.
but who you are.
23. Why Empathy is a
Vital Leadership Skill?
mpathy is the capability to comprehend and
Eshare the feelings of others. It is a critical
leadership skill because it allows leaders to bond
with their team members on a deeper level, build trust,
and inspire loyalty. In fact, many experts consider
empathy to be the most important leadership skill
because of its profound impact on team dynamics and
overall organizational success.
Here are some explanations why empathy is so essential for
leaders:
Builds Trust: When leaders show empathy, they
demonstrate that they care about their team members'
feelings and perspectives. This develops trust and
makes team members feel more comfortable sharing
their thoughts and ideas.
Fosters Collaboration: Empathetic leaders are more
likely to collaborate with their team members, which
can lead to better ideas and outcomes. When leaders
are open to feedback and willing to work with others,
team members feel more valued and are more likely to
contribute their own ideas.
Increases Motivation: When leaders show empathy,
they inspire their team members to work harder and be
more productive. When team members feel that their
leader understands their challenges and is invested in
their success, they are more inspired to do their best
work.
Improves Communication: Empathetic leaders are
better communicators because they are able to
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21
24. understand their team members' perspectives and
tailor their messages accordingly. This can lead to
better relationships and more effective collaboration.
Enhances Problem-solving: When leaders show
empathy, they are better able to identify the root
causes of problems and ďŹnd solutions that work for
everyone. By understanding their team members'
perspectives, empathetic leaders can identify solutions
that address everyone's needs and concerns.
So, how can leaders cultivate empathy? Here are some
strategies:
Listen Actively: Leaders should be willing to listen
actively to their team members' ideas and perspectives,
even if they don't agree with them. This shows that the
leader values their team members' contributions and is
open to learning from them.
Practice Perspective-taking: Leaders should practice
perspective-taking by putting themselves in their team
members' shoes and considering their perspectives.
This helps the leader understand the challenges their
team members are facing and ďŹnd ways to support
them.
Demonstrate Vulnerability: Leaders should be willing
to be vulnerable and share their own experiences and
emotions with their team members. This can create a
more open and supportive work environment.
Show Appreciation: Leaders should show appreciation
for their team members' hard work and contributions.
This helps build trust and inspire loyalty.
Enhancing the Fundamentals
Empathy is a crucial leadership skill that allows leaders
to comprehend and connect with their team members
on a deeper level. It is the ability to recognize and share
the feelings of others and to put oneself in their shoes.
Empathy is essential for leaders who want to develop
strong relationships with their team members, foster
collaboration, and inspire loyalty.
When leaders show empathy, they create a sense of
safety and trust in their team. This leads to open
communication, collaboration, and innovation. Leaders
who lack empathy often struggle to connect with their
team members and may be perceived as aloof,
detached, or unapproachable.
One of the most important advantages of empathy is its
ability to build trust. When leaders show empathy, they
demonstrate that they care about their team members
and are willing to understand their perspectives. This
makes team members feel valued and respected, which
in turn fosters trust and loyalty.
Empathy also helps leaders foster collaboration. By
understanding their team members' perspectives,
leaders can identify common goals and work together
to achieve them. This creates a more cohesive and
effective team that is better able to tackle complex
challenges.
Another beneďŹt of empathy is its ability to increase
motivation. When leaders show empathy, they inspire
their team members to work harder and be more
productive. When team members feel that their leader
understands their challenges and is invested in their
success, they get inspired to do their best work.
Empathy also enhances problem-solving by helping
leaders identify the root causes of problems and ďŹnd
solutions that work for everyone. By understanding
their team members' perspectives and needs,
empathetic leaders can identify solutions that address
everyone's concerns.
To cultivate empathy, leaders should focus on active
listening, perspective-taking, and emotional
intelligence. Active listening implies being fully present
and engaged when someone is speaking, asking
questions, and reďŹecting back what has been said.
Perspective-taking involves trying to understand things
from the other person's point of view and considering
their feelings, needs, and motivations. Emotional
intelligence involves being aware of one's own
emotions and those of others and using this awareness
to guide behavior and interactions.
Empathy is a critical leadership skill because it allows
leaders to build trust, foster collaboration, increase
motivation, improve communication, and enhance
problem-solving. By listening actively, practicing
perspective-taking, demonstrating vulnerability, and
showing appreciation, leaders can cultivate empathy
and create a more supportive and effective work
environment.
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