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OHIO MANUFACTURING STUDY
2014 // 2015
MACHINING
INSIGHTS
“The OHMEP will continue
to monitor and develop
programs and strategies to
address the challenges facing
Ohio Manufacturers.”
– James Ruble, OHMEP Program Director
© 2015 TechSolve, Inc.
All Rights Reserved. Reuse of this information
requires sourcing identification as
“© 2015 TechSolve, Inc.”
TABLE OF CONTENTS
U.S. Manufacturing Outlook 4
Ohio Manufacturing 6
The Future of Ohio Manufacturing 8
Innovation Focus Areas for Ohio Manufacturers 10
Innovation Challenges for Ohio Manufacturers 11
Innovation Investment Focus by Ohio
Manufacturers 12
The Workforce Challenge 14
Challenges in Hiring Employees 15
Hiring to Fill Vacancies 16
The Challenge of Managing Customer
Expectations 18
Case Study 19
Customer Expectations Impact on Ohio
Manufacturers Profit Margins 20
Addressing Industry Challenges 22
This report summarizes the Ohio
MEP survey conducted at the end of
2014 designed to examine the current
and future challenges of machining
in Ohio manufacturers. TechSolve
served as the lead Ohio MEP re-
sponsible to manage the design and
execution of this study. TechSolve
would like to thank the Center for
economic Development at the Max-
ine Goodman Levin College of Urban
Affairs at Cleveland State University
which served as the research agency
for both the survey and focus groups.
Their team did an outstanding job
with data analysis. We would also
like to thank MAGNET, Ohio Manu-
facturing Institute and Polymer! Ohio
for their support and help in gather-
ing participants for the study so we
were sure to have a strong repre-
sentative sample across the state.
Additional information has been
added from select secondary
sources to help provide a clear-
er overview of the industry. That
data is sourced as noted.
4 5
Accelerating
Growth
Accelerating
Decline
Decelerating
Growth
Decelerating
Decline
•	 Ventilation, heating, air
conditioning, and commercial
refrigeration equipment
•	 Engine, turbine, and power
transmission equipment
•	 Private nonresidential
construction
•	 Household appliance
•	 Communications equipment
•	 	Semiconductors
•	 	Iron and steel products
•	 	Oil and gas well drilling
•	 	Pharmaceuticals and
medicines
•	 	Construction machinery
•	 	Aerospace products and parts
•	 	Paper •	 Basic chemicals
•	 	Public works construction
•	 	Alumina and aluminum
•	 Electronic computer equipment
•	 Medical equipment and
supplies
•	 	Industrial Machinery
•	 	Material handling equipment
•	 Motor vehicles and parts
•	 	Navigational, measuring,
electro-medical, and control
instruments
•	 Fabricated metal products
•	 Housing starts
•	 Mining and oil and gas field
machinery
•	 	Metalworking machinery
•	 	Electrical equipment
•	 	Electric lighting equipment
PRODUCTION GROWTH
according to the Manufacturer’s Alliance for Productivity and Innovation (MAPI Foundation)
*includes computers and electronics
**accounts for the vast bulk of value-added in the sector
BUSINESS CYCLE PHASES
(MAPI Foundation)
U.S. MANUFACTURING
OUTLOOK
This chart from the Manufacturers’
Alliance for Productivity and Innova-
tion shows the annual level of activity
over the last seven years and analyzes
this measure of business activity in
the context of the more stable annual
change. It also illustrates the cyclical
position of each industrial sector.
The MAPI Foundation, the research
affiliate of the Manufacturers Alli-
ance for Productivity and Innovation,
released its end of the year quarterly
economic forecast, predicting that
inflation-adjusted gross domestic
product will expand 2.8% in 2015
and 3.0% in 2016. Manufacturing
production is expected to outpace
GDP, with anticipated growth of 3.5%
in 2015 and 3.9% in 2016 (an increase
from 3.6% in their August report).
This November 2014 report fore-
casts a five-year horizon in which
GDP is expected to average 2.8%
and manufacturing production
to average 3.26% growth.
THE BIG PICTURE:
6 7
OHIO MANUFACTURING
TOLEDO, OHIO
37,624 Manufacturing Jobs
12.4% Manufacturing Share of all Jobs
4.8% Manufacturing Jobs considered very hi-tech
17.3% Manufacturing Jobs considered moderately hi-tech
SANDUSKY, OHIO
5,117 Manufacturing Jobs  
13.7% Manufacturing Share of all Jobs  
1.9% Manufacturing Jobs considered very hi-tech
33.9% Manufacturing Jobs considered moderately hi-tech
MANSFIELD, OHIO
8,680 Manufacturing Jobs  
16.2% Manufacturing Share of all Jobs  
14.7% Manufacturing Jobs considered very hi-tech
22.7% Manufacturing Jobs considered moderately hi-tech
LIMA, OHIO
7,734 Manufacturing Jobs  
14.6% Manufacturing Share of all Jobs  
4.7% Manufacturing Jobs considered very hi-tech
24.0% Manufacturing Jobs considered moderately hi-tech
COLUMBUS, OHIO
63,159 Manufacturing Jobs  
6.9% Manufacturing Share of all Jobs  
9.3% Manufacturing Jobs considered very hi-tech
18.8% Manufacturing Jobs considered moderately hi-tech
SPRINGFIELD, OHIO
5,992 Manufacturing Jobs  
11.9% Manufacturing Share of all Jobs  
0.9% Manufacturing Jobs considered very hi-tech
12.6% Manufacturing Jobs considered moderately hi-tech
DAYTON, OHIO
38,487 Manufacturing Jobs  
10.1% Manufacturing Share of all Jobs  
11.3% Manufacturing Jobs considered very hi-tech
26.1% Manufacturing Jobs considered moderately hi-tech
CINCINNATI, OHIO
103,320 Manufacturing Jobs  
10.3% Manufacturing Share of all Jobs  
14.3% Manufacturing Jobs considered very hi-tech
21.0% Manufacturing Jobs considered moderately hi-tech
CLEVELAND, OHIO
116,305 Manufacturing Jobs  
11.6% Manufacturing Share of all Jobs  
7.9% Manufacturing Jobs considered very hi-tech
26.7% Manufacturing Jobs considered moderately hi-tech
AKRON, OHIO
37,324 Manufacturing Jobs  
11.7% Manufacturing Share of all Jobs  
7.3% Manufacturing Jobs considered very hi-tech
24.5% Manufacturing Jobs considered moderately hi-tech
YOUNGSTOWN, OHIO
28,416 Manufacturing Jobs  
12.6% Manufacturing Share of all Jobs  
5.5% Manufacturing Jobs considered very hi-tech
16.4% Manufacturing Jobs considered moderately hi-tech
CANTON, OHIO
24,421 Manufacturing Jobs  
15.0% Manufacturing Share of all Jobs  
1.0% Manufacturing Jobs considered very hi-tech
12.8% Manufacturing Jobs considered moderately hi-tech
STEUBENVILLE, OHIO
6,334 Manufacturing Jobs  
14.0% Manufacturing Share of all Jobs  
4.6% Manufacturing Jobs considered very hi-tech
9.9% Manufacturing Jobs considered moderately hi-tech
WHEELING, OHIO
3,624 Manufacturing Jobs  
5.2% Manufacturing Share of all Jobs  
6.4% Manufacturing Jobs considered very hi-tech
31.2% Manufacturing Jobs considered moderately hi-tech
PARKERSBURG, OHIO
7,202 Manufacturing Jobs  
10.0% Manufacturing Share of all Jobs  
6.2% Manufacturing Jobs considered very hi-tech
37.6% Manufacturing Jobs considered moderately hi-tech
HUNTINGTON, OHIO
9,018 Manufacturing Jobs  
7.7% Manufacturing Share of all Jobs  
7.3% Manufacturing Jobs considered very hi-tech
21.2% Manufacturing Jobs considered moderately hi-tech
© 2015 The Brookings Institution
http://www.brookings.edu/research/
interactives/manufacturing-interactive
8
The Ohio Manufacturing Extension Partnership (OHMEP) conducted re-
search across Ohio to better understand the challenges facing Ohio man-
ufacturing leaders as they look ahead to 2015. Both a quantitative survey
and qualitative (focus groups) were conducted with executives from Ohio
small manufacturing enterprises (SME’s) across 18 counties. These man-
ufacturers included companies with greater than 50 employees and less
than 50 employees with the majority having less than $50 million in sales
per year. Like many Ohio manufacturers, these companies machine prod-
ucts for a wide variety of industries: automotive, aerospace, consum-
er products, agriculture/food processing, energy, instrument/controls/
electronics, biomedical and others. Thus respondents engaged in various
types of machining (3-, 4- or 5- axis) lathes, milling, turning centers and
grinding machines. This OHMEP study is summarized in this report.
TOP 3 CHALLENGES FACING OHIO MANUFACTURERS:
•  Upgrading skills of their workforce
•  Changing customer expectations
•  Dealing with changes in the regulatory environment
TOP 3 DRIVERS OF PROFITABILITY DECREASES:
•  Customer expectations on Delivery time
•  Customer expectations on quality and product variety
•  Customer expectations on process complexities
TOP 3 INNOVATION FOCUS AREAS FOR
OHIO MANUFACTURERS:
•  Ability to work with new materials
•  Ability to improve quality and cost processes (includes
machine monitoring and preventative maintenance and
customer/supplier communications erosion)
•  Entering new markets
TOP 3 WORKFORCE ISSUES:
•  Applicants lack the appropriate skills and training
•  Applicants lack enough experience
•  Applicants lack soft skills (Communication, enthusiasm)
UNQUALIFIED APPLICANT POOLS ARE
HIGHEST FOR THE FOLLOWING JOBS:
•  Tool Makers
•  Electromechanical Maintenance Technicians
•  Welders
•  Machinists
•  CNC Programmers
THE FUTURE OF OHIO
MANUFACTURING
TECHSOLVE’S STUDY
“Machining is one
of the pillars of the
Ohio manufacturing
economy contributing
to the significant
production output in
automotive, aerospace,
and capital equipment.”
— Gary Conley, President, TechSolve, Inc.
10 11
INNOVATION CHALLENGES
FOR OHIO MANUFACTURERS
MACHINING INNOVATION CHALLENGES
% Ranked inTopThree by Respondents
The manufacturers in this study were
asked to identify their biggest ma-
chining innovation challenges. The
theme of workforce development con-
tinued to emerge as a key theme and
was the most frequent and significant
challenge identified (31%). Another
key challenge identified (30%) is the
need to manage cost, quality and
delivery demands from customers.
While not a new challenge for man-
ufactures, does seem to be causing
increased pressure in the industry.
KEY THEMES
Manufacturers, those that machine
parts, view innovation as a way to
retain their competitive advantage.
There are many factors that prevent
businesses from innovating. From
this study we have identified the
leading manufacturing innovation
challenges to be upgrading the skills
of the workforce and managing
changes in customer expectations
(cost, quality and delivery targets).
When asked about what
manufacturers themselves can do to
innovate and how Ohio facilities can
retain their competitive advantage
– three main themes result:
INNOVATION FOCUS AREAS
FOR OHIO MANUFACTURERS
1.  Developing the ability to work with new types
of materials.
2.  Creating process innovations that improve the
quality and lower production costs.
3.  Finding entry paths to new product markets.
© 2015 TechSolve, Inc. All rights reserved.
12
INNOVATION INVESTMENT FOCUS
BY OHIO MANUFACTURERS
CAPITAL
INVESTMENT
When asked about their innovation
investment over the next three
years, the largest grouping of
responses indicated that innovation
investments would take place
as capital investment (facility
improvements, equipment financing,
and IT infrastructure); this grouping
accounted for over half of the
responses (57%). Other innovation
financing that machining businesses
were likely to undertake was that of
business expansion, either through
business acquisition (19%) or working
capital for business expansion (14%).
Capital equipment expenditures
plans also indicate automation
is a top investment priority.
TOTAL MACHINE TOOL
CAPTIAL SPENDING
INNOVATION INVESTMENT FOCUS
Source: Gardner Business Media
“It has always been
that if you are going
to be a U.S.-based
manufacturer you need
to push things to the
next level. You have
to drive continuous
improvement. Have
to review things
every single year.”
– TechSolve Marking Insights, Study Participant
– Manufacturing Executive
© 2015 TechSolve, Inc. All rights reserved.
14 15
THE WORKFORCE CHALLENGE
In the last ten years, there has been
a growing demand for workers with
skills that are critical to advanced
manufacturing and machining
industries. Despite growing demand,
it has been difficult to attract talented
employees with advanced degrees in
the science and mathematics areas
to fill management and engineering
positions in advanced manufacturing.
Overall, study participants were
primarily concerned about the
availability of skilled labor. These
worries also extended into the
future. Moreover, participants were
not only anxious about the current
and future skilled labor markets
for their industry but for the entire
manufacturing sector. When asked
about traditional “white-collar” jobs
such as management, engineering,
and information technology,
participants did not have the same
concerns as they had for skilled labor
or “blue-collar” jobs. It is interesting
to note that the topic of conversation
in relation to workforce was exactly
the same as those identified in 2009
when evaluating high demand
occupations in the manufacturing
sector for the Ohio Skills Bank.
CURRENT APPLICANT POOL
RATED AS UNQUALIFIED
CURRENT APPLICANT POOL
RATED AS QUALIFIED
Almost one third stated that
individuals do not have the
appropriate skills for the designated
job (32%). The second most
frequently mentioned challenge
was that employers have a
difficult time finding employees
with enough experience for the
job (19%) and finding employees
with the appropriate soft skills
(i.e. communication, enthusiasm,
etc.) for the workplace (19%).
One participant noted that, “At
the entry-level it is attendance,
ability to function within the
culture and being dependable.”
Several focus group participants
indicated that their businesses
had internal training programs or
strategies to address the skills gaps
in their current workforce. Fifty-eight
percent (58%) of survey respondents
indicated that they use external
training providers to upgrade the
skills of their employees. Many of
the participants from mid-sized
and smaller companies indicated
that they used external training
programs and providers, while the
larger companies generally had
internal training in place. The most
common training provider used was
external non-profit manufacturing
or technology centers/organizations
and community colleges.
WORKFORCE ISSUES
Challenges in Hiring Employees
CHALLENGES IN
HIRING EMPLOYEES
© 2015 TechSolve, Inc. All rights reserved.
© 2015 TechSolve, Inc. All rights reserved.
16
HIRING TO FILL VACANCIES
This study found that for certain
occupations a reasonable time frame
of 3 to 6 months is common to fill a
vacancy. For those occupations as
identified as having an unqualified
candidate pool, respondents were
unable to predict a hiring duration.
Study participants indicated that
it takes a very long time and a
significant investment to move
someone from an entry-level position
to a skilled job in the company,
citing that it takes anywhere from
5 to 10 years to move through this
process. Never the less, the need
to ‘up-skill’ workers is essential.
LENGTH OF TIME TO
FILL VACANCY
by most frequent response
LESS THAN THREE MONTHS
THREE TO SIX MONTHS
SIX TO NINE MONTHS TIME NOT AVAILABLE
“Workforce issues have been a
struggle for several years and the issue
is not going away. By working together
we can create a bright future that will
entice the workforce of tomorrow.”
– Dan Berry, President of MAGNET
© 2015 TechSolve, Inc. All rights reserved.
18 19
THE CHALLENGE OF MANAGING
CUSTOMER EXPECTATIONS
CUSTOMER
DEMANDS
Ohio’s machine product industry
supplies some of the most demanding
original equipment manufacturers
in the economy. They are the
foundation of the supply chains of
the automotive, aerospace, white
goods, transportation equipment
and chemical industries. They also
need to respond to recent trends that
push for low profit margins and rigid
just-in-time delivery schedules.
In Modern Machine Shop Magazines
survey of Top Shops they found top
shops continue to perform set-
up time faster than other shops,
reporting a median set-up time in
the 2014 survey of approximately
37 minutes compare to one hour
for other shops. Top shops also
have a faster order lead time. For
them the time from receipt of order
to customer delivery is 15 days
compared to 21 says for other shops.
(Source: mmsonline.com/topshops
2014 Top Shops Executive Summary)
SUPPLY CHAIN
Customers demand 100% on-time
delivery and low cost products
with highest product quality.
100% ON-TIME DELIVERY
Customers demand that machining companies have near-perfect
on-time delivery. The firms that can meet his standard can dif-
ferentiate themselves from their competitors. The ability of busi-
nesses to achieve on-time delivery depends on a number of factors
including raw material delivery (the availability and wait time from
suppliers), subcontractors, fluctuation in order volume and changes
(poor customer forecasting), and insufficient workforce capacity.
CUSTOMER COST CONSTRAINTS
Another challenge to machining businesses is custom-
er demands for cost reductions. Study participants stat-
ed that there is a constant push to lower cost.
QUALITY DEMANDS
The ability to produce a high quality product is not a new require-
ment of the machining industry. However, the degree to which
customers will accept errors or mistakes has narrowed, further
squeezing the profit margin of firms. Focus group participants,
in all cities, agreed that customer expectations related to prod-
uct quality are very exact – “The quality bar is very high.”
CASE STUDY
COLD JET, LLC
PROJECT TITLE:
Lean Implementation
COMPANY PROFILE:
A world leader of dry ice blasting technology for over 20 years, Cold Jet, LLC
develops and supplies dry ice blasting systems, production equipment, en-
gineered systems, and nozzles. Cold Jet’s unparalleled experience enables
them to provide environmentally engineered solutions to difficult cleaning,
coatings removal, and surface preparation problems. Employing more than
80 experts at their Loveland, Ohio, headquarters, Cold Jet also has a net-
work of hundreds of independent contractors and distributors throughout
the world.
PROJECT:
Today, dry ice (CO2) blasting is used in a wide array of applications from
heavy slag removal to delicate semiconductor and circuit board cleaning.
Experiencing an escalation in sales and production, Cold Jet sought to im-
prove both their processes and their cultural approach to business. Cold Jet
partnered with TechSolve to implement process improvements and develop
Cold Jet’s internal Lean expertise.
The project began with laying a foundation for a common Lean understand-
ing. Key management and shop floor personnel learned about lean manu-
facturing and waste elimination through quarterly training sessions and
meetings. TechSolve also teamed with Cold Jet to rearrange manufacturing
cells in order to improve flow and reduce cycle time of various assembly and
sub-assembly processes. Together they instituted visual management to
track improvements, create ownerships in the new processes, and manage
inventory.
RESULTS:
The program enabled Cold Jet to reduce inventory from 162 days to 76 days
on hand and increase on-time delivery from 85% to 92%. They achieved a
26% increase in productivity (with a decrease of overtime from 40 hours to
12 hours per week), which enabled them to increase their internal produc-
tion capacity from 60 units to 90 units monthly — equating to $4 million in
additional sales and a cost savings of $303,500.
20
CUSTOMER EXPECTATIONS IMPACT ON
OHIO MANUFACTURERS PROFIT MARGINS
PROFIT
DRIVERS
Ever-increasing customer
expectations to machine better,
faster and cheaper caused us
to question respondents about
changes in customer expectations
and their effect on profit
margins (for better or worse).
DELIVERY TIME
• Inventory Planning Issues*
• Having larger inventories
due to just-in-time delivery;
need to hold more stock to
cover unknown demands
• Customers charging late
charges if not on time
• Working more overtime to
meet customer demand
• Customers have an expectation
of faster delivery time
• Shorter delivery times can create an
inventory control problem of having
enough stock to meet other orders
COMPETITIVE PRICE
PRESSURE
• Prices are much lower
• Narrow profit margins
QUALITY
• Customer’s expectations of
quality is extremely high
• Customers have eliminated
their own quality control
departments, forcing machining
companies to do inspections
• Closer tolerances increase cost
• Customer’s expectation is high
for quality, but allowing for
downtime; this makes increasing
productivity and efficiency
for the shop necessities
DESIGN
• Require more design validation
PRODUCT VARIETY
• Decreased profit margin due
to wide range of products
• As technology increases, so does
the complexity of the product,
which both help and hinder
profit margin attainment
TRACEABILITY / MACHINE
QUALIFICATION
• Longer machine qualifications
PROCESS COMPLEXITIES
• Profits slightly decreased due to
more stringent acceptance criteria
• Expectations are on less human
intervention in production and
higher automation content
PROFIT DECREASE DRIVERS
*The demand for on-time delivery
has additional impact on machining
businesses inventory management
and cash-carrying costs. Customer
expectations for on-time delivery can
become burdensome to the machining
company because companies have
to carry additional raw materials and
finished goods in their inventories, both
of which incur costs and have to be
financed.
DELIVERY TIME
• Customers willing to pay for
shorter delivery times.
DESIGN
• Customers willing to pay for
design engineering capabilities
• Increased customization needs
PRODUCT VARIETY
• Can get higher prices for
more complex products
• New opportunities with
new products
PROCESS COMPLEXITIES
• Willing to pay more for
complex processing
PROFIT INCREASE DRIVERS
© 2015 TechSolve, Inc. All rights reserved.
22
Having to increase quality, decrease
cost, and speed-up delivery time
are significant pressures in the
machining industry, and each
machining business is taking
steps to address them. To meet
competitive requirements and reduce
costs, many machining businesses
are turning to lean manufacturing
techniques to drastically cut
cycle time and increase their
competitive edge. Study participants
identified a number of proactive
changes they are making, such
as equipment monitoring and
preventative maintenance.
MACHINE MONITORING
 PREVENTATIVE
MAINTENANCE
Measuring machine and workforce
performance is becoming
increasingly important as a way to
decrease downtime and increase
efficiency. Research participants
stated that economic forces have
forced them to look at aspects of their
operations not previously examined
and look for process innovation
and improvements. They also
specified a number of operations and
maintenance considerations they
are making in order to make their
operations more efficient. These
include conducting quick-change
repairs instead of total machine
disassembly and deploying redundant
equipment to reduce downtime so
that while one machine is being
worked on, another is operating.
The need to minimize downtime
is important with one participant
describing operating “like a pit
crew for racing” where you have to
be ready to perform on-the-fly for
maintenance and equipment repairs.
CUSTOMER  SUPPLIER
COMMUNICATION
ERODING–RESULTING IN
THE REDUCTION IN THE
PREVENTION OF ERRORS
For the manufacturers that make
others’ products (job shops), lack
of communication is a problem.
Particular instances discussed
included times where the machining
operation identified design errors in
a customer’s specification, but there
was no one to communicate this
defect. Historically, this was not the
case and participants felt it was a
relatively new experience. Several
focus group participants imparted
that even when they were able to
reach someone and inform them of
design errors, the customers would
not change their specifications and
required them to make the product as
designed with the error. However, for
firms that make their own products,
this is a simple interaction and fixes
can occur promptly because design
and production all occur internally.
Machining firms understand that
actions need to be taken and
technologies employed to identi-
fy operational efficiency gaps and
weaknesses. Most know that they
need to leverage key data metrics
including overall equipment effec-
tiveness (OEE) and total effective
equipment performance (TEEP). In
addition, many are aware of, and
interested in, machine monitoring
technologies, such as MTConnect.
ADDRESSING INDUSTRY
CHALLENGES
On-time delivery today, however, requires improving the
ability of machined product customers to predict accurately
what customers will need and enhancing communication
with them so that machining firms have the ability to
eliminate, or at least predict, delays in production.
The Ohio Manufacturing Extension
Partnership supports the Ohio
manufacturing industry by
providing the products, services,
and assistance that are dedicated
to the productivity, growth,
and global competitiveness
of Ohio manufacturers.

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OHMEP_FullBook_FinalDraftSpread

  • 1. OHIO MANUFACTURING STUDY 2014 // 2015 MACHINING INSIGHTS
  • 2. “The OHMEP will continue to monitor and develop programs and strategies to address the challenges facing Ohio Manufacturers.” – James Ruble, OHMEP Program Director © 2015 TechSolve, Inc. All Rights Reserved. Reuse of this information requires sourcing identification as “© 2015 TechSolve, Inc.” TABLE OF CONTENTS U.S. Manufacturing Outlook 4 Ohio Manufacturing 6 The Future of Ohio Manufacturing 8 Innovation Focus Areas for Ohio Manufacturers 10 Innovation Challenges for Ohio Manufacturers 11 Innovation Investment Focus by Ohio Manufacturers 12 The Workforce Challenge 14 Challenges in Hiring Employees 15 Hiring to Fill Vacancies 16 The Challenge of Managing Customer Expectations 18 Case Study 19 Customer Expectations Impact on Ohio Manufacturers Profit Margins 20 Addressing Industry Challenges 22 This report summarizes the Ohio MEP survey conducted at the end of 2014 designed to examine the current and future challenges of machining in Ohio manufacturers. TechSolve served as the lead Ohio MEP re- sponsible to manage the design and execution of this study. TechSolve would like to thank the Center for economic Development at the Max- ine Goodman Levin College of Urban Affairs at Cleveland State University which served as the research agency for both the survey and focus groups. Their team did an outstanding job with data analysis. We would also like to thank MAGNET, Ohio Manu- facturing Institute and Polymer! Ohio for their support and help in gather- ing participants for the study so we were sure to have a strong repre- sentative sample across the state. Additional information has been added from select secondary sources to help provide a clear- er overview of the industry. That data is sourced as noted.
  • 3. 4 5 Accelerating Growth Accelerating Decline Decelerating Growth Decelerating Decline • Ventilation, heating, air conditioning, and commercial refrigeration equipment • Engine, turbine, and power transmission equipment • Private nonresidential construction • Household appliance • Communications equipment • Semiconductors • Iron and steel products • Oil and gas well drilling • Pharmaceuticals and medicines • Construction machinery • Aerospace products and parts • Paper • Basic chemicals • Public works construction • Alumina and aluminum • Electronic computer equipment • Medical equipment and supplies • Industrial Machinery • Material handling equipment • Motor vehicles and parts • Navigational, measuring, electro-medical, and control instruments • Fabricated metal products • Housing starts • Mining and oil and gas field machinery • Metalworking machinery • Electrical equipment • Electric lighting equipment PRODUCTION GROWTH according to the Manufacturer’s Alliance for Productivity and Innovation (MAPI Foundation) *includes computers and electronics **accounts for the vast bulk of value-added in the sector BUSINESS CYCLE PHASES (MAPI Foundation) U.S. MANUFACTURING OUTLOOK This chart from the Manufacturers’ Alliance for Productivity and Innova- tion shows the annual level of activity over the last seven years and analyzes this measure of business activity in the context of the more stable annual change. It also illustrates the cyclical position of each industrial sector. The MAPI Foundation, the research affiliate of the Manufacturers Alli- ance for Productivity and Innovation, released its end of the year quarterly economic forecast, predicting that inflation-adjusted gross domestic product will expand 2.8% in 2015 and 3.0% in 2016. Manufacturing production is expected to outpace GDP, with anticipated growth of 3.5% in 2015 and 3.9% in 2016 (an increase from 3.6% in their August report). This November 2014 report fore- casts a five-year horizon in which GDP is expected to average 2.8% and manufacturing production to average 3.26% growth. THE BIG PICTURE:
  • 4. 6 7 OHIO MANUFACTURING TOLEDO, OHIO 37,624 Manufacturing Jobs 12.4% Manufacturing Share of all Jobs 4.8% Manufacturing Jobs considered very hi-tech 17.3% Manufacturing Jobs considered moderately hi-tech SANDUSKY, OHIO 5,117 Manufacturing Jobs   13.7% Manufacturing Share of all Jobs   1.9% Manufacturing Jobs considered very hi-tech 33.9% Manufacturing Jobs considered moderately hi-tech MANSFIELD, OHIO 8,680 Manufacturing Jobs   16.2% Manufacturing Share of all Jobs   14.7% Manufacturing Jobs considered very hi-tech 22.7% Manufacturing Jobs considered moderately hi-tech LIMA, OHIO 7,734 Manufacturing Jobs   14.6% Manufacturing Share of all Jobs   4.7% Manufacturing Jobs considered very hi-tech 24.0% Manufacturing Jobs considered moderately hi-tech COLUMBUS, OHIO 63,159 Manufacturing Jobs   6.9% Manufacturing Share of all Jobs   9.3% Manufacturing Jobs considered very hi-tech 18.8% Manufacturing Jobs considered moderately hi-tech SPRINGFIELD, OHIO 5,992 Manufacturing Jobs   11.9% Manufacturing Share of all Jobs   0.9% Manufacturing Jobs considered very hi-tech 12.6% Manufacturing Jobs considered moderately hi-tech DAYTON, OHIO 38,487 Manufacturing Jobs   10.1% Manufacturing Share of all Jobs   11.3% Manufacturing Jobs considered very hi-tech 26.1% Manufacturing Jobs considered moderately hi-tech CINCINNATI, OHIO 103,320 Manufacturing Jobs   10.3% Manufacturing Share of all Jobs   14.3% Manufacturing Jobs considered very hi-tech 21.0% Manufacturing Jobs considered moderately hi-tech CLEVELAND, OHIO 116,305 Manufacturing Jobs   11.6% Manufacturing Share of all Jobs   7.9% Manufacturing Jobs considered very hi-tech 26.7% Manufacturing Jobs considered moderately hi-tech AKRON, OHIO 37,324 Manufacturing Jobs   11.7% Manufacturing Share of all Jobs   7.3% Manufacturing Jobs considered very hi-tech 24.5% Manufacturing Jobs considered moderately hi-tech YOUNGSTOWN, OHIO 28,416 Manufacturing Jobs   12.6% Manufacturing Share of all Jobs   5.5% Manufacturing Jobs considered very hi-tech 16.4% Manufacturing Jobs considered moderately hi-tech CANTON, OHIO 24,421 Manufacturing Jobs   15.0% Manufacturing Share of all Jobs   1.0% Manufacturing Jobs considered very hi-tech 12.8% Manufacturing Jobs considered moderately hi-tech STEUBENVILLE, OHIO 6,334 Manufacturing Jobs   14.0% Manufacturing Share of all Jobs   4.6% Manufacturing Jobs considered very hi-tech 9.9% Manufacturing Jobs considered moderately hi-tech WHEELING, OHIO 3,624 Manufacturing Jobs   5.2% Manufacturing Share of all Jobs   6.4% Manufacturing Jobs considered very hi-tech 31.2% Manufacturing Jobs considered moderately hi-tech PARKERSBURG, OHIO 7,202 Manufacturing Jobs   10.0% Manufacturing Share of all Jobs   6.2% Manufacturing Jobs considered very hi-tech 37.6% Manufacturing Jobs considered moderately hi-tech HUNTINGTON, OHIO 9,018 Manufacturing Jobs   7.7% Manufacturing Share of all Jobs   7.3% Manufacturing Jobs considered very hi-tech 21.2% Manufacturing Jobs considered moderately hi-tech © 2015 The Brookings Institution http://www.brookings.edu/research/ interactives/manufacturing-interactive
  • 5. 8 The Ohio Manufacturing Extension Partnership (OHMEP) conducted re- search across Ohio to better understand the challenges facing Ohio man- ufacturing leaders as they look ahead to 2015. Both a quantitative survey and qualitative (focus groups) were conducted with executives from Ohio small manufacturing enterprises (SME’s) across 18 counties. These man- ufacturers included companies with greater than 50 employees and less than 50 employees with the majority having less than $50 million in sales per year. Like many Ohio manufacturers, these companies machine prod- ucts for a wide variety of industries: automotive, aerospace, consum- er products, agriculture/food processing, energy, instrument/controls/ electronics, biomedical and others. Thus respondents engaged in various types of machining (3-, 4- or 5- axis) lathes, milling, turning centers and grinding machines. This OHMEP study is summarized in this report. TOP 3 CHALLENGES FACING OHIO MANUFACTURERS: •  Upgrading skills of their workforce •  Changing customer expectations •  Dealing with changes in the regulatory environment TOP 3 DRIVERS OF PROFITABILITY DECREASES: •  Customer expectations on Delivery time •  Customer expectations on quality and product variety •  Customer expectations on process complexities TOP 3 INNOVATION FOCUS AREAS FOR OHIO MANUFACTURERS: •  Ability to work with new materials •  Ability to improve quality and cost processes (includes machine monitoring and preventative maintenance and customer/supplier communications erosion) •  Entering new markets TOP 3 WORKFORCE ISSUES: •  Applicants lack the appropriate skills and training •  Applicants lack enough experience •  Applicants lack soft skills (Communication, enthusiasm) UNQUALIFIED APPLICANT POOLS ARE HIGHEST FOR THE FOLLOWING JOBS: •  Tool Makers •  Electromechanical Maintenance Technicians •  Welders •  Machinists •  CNC Programmers THE FUTURE OF OHIO MANUFACTURING TECHSOLVE’S STUDY “Machining is one of the pillars of the Ohio manufacturing economy contributing to the significant production output in automotive, aerospace, and capital equipment.” — Gary Conley, President, TechSolve, Inc.
  • 6. 10 11 INNOVATION CHALLENGES FOR OHIO MANUFACTURERS MACHINING INNOVATION CHALLENGES % Ranked inTopThree by Respondents The manufacturers in this study were asked to identify their biggest ma- chining innovation challenges. The theme of workforce development con- tinued to emerge as a key theme and was the most frequent and significant challenge identified (31%). Another key challenge identified (30%) is the need to manage cost, quality and delivery demands from customers. While not a new challenge for man- ufactures, does seem to be causing increased pressure in the industry. KEY THEMES Manufacturers, those that machine parts, view innovation as a way to retain their competitive advantage. There are many factors that prevent businesses from innovating. From this study we have identified the leading manufacturing innovation challenges to be upgrading the skills of the workforce and managing changes in customer expectations (cost, quality and delivery targets). When asked about what manufacturers themselves can do to innovate and how Ohio facilities can retain their competitive advantage – three main themes result: INNOVATION FOCUS AREAS FOR OHIO MANUFACTURERS 1.  Developing the ability to work with new types of materials. 2.  Creating process innovations that improve the quality and lower production costs. 3.  Finding entry paths to new product markets. © 2015 TechSolve, Inc. All rights reserved.
  • 7. 12 INNOVATION INVESTMENT FOCUS BY OHIO MANUFACTURERS CAPITAL INVESTMENT When asked about their innovation investment over the next three years, the largest grouping of responses indicated that innovation investments would take place as capital investment (facility improvements, equipment financing, and IT infrastructure); this grouping accounted for over half of the responses (57%). Other innovation financing that machining businesses were likely to undertake was that of business expansion, either through business acquisition (19%) or working capital for business expansion (14%). Capital equipment expenditures plans also indicate automation is a top investment priority. TOTAL MACHINE TOOL CAPTIAL SPENDING INNOVATION INVESTMENT FOCUS Source: Gardner Business Media “It has always been that if you are going to be a U.S.-based manufacturer you need to push things to the next level. You have to drive continuous improvement. Have to review things every single year.” – TechSolve Marking Insights, Study Participant – Manufacturing Executive © 2015 TechSolve, Inc. All rights reserved.
  • 8. 14 15 THE WORKFORCE CHALLENGE In the last ten years, there has been a growing demand for workers with skills that are critical to advanced manufacturing and machining industries. Despite growing demand, it has been difficult to attract talented employees with advanced degrees in the science and mathematics areas to fill management and engineering positions in advanced manufacturing. Overall, study participants were primarily concerned about the availability of skilled labor. These worries also extended into the future. Moreover, participants were not only anxious about the current and future skilled labor markets for their industry but for the entire manufacturing sector. When asked about traditional “white-collar” jobs such as management, engineering, and information technology, participants did not have the same concerns as they had for skilled labor or “blue-collar” jobs. It is interesting to note that the topic of conversation in relation to workforce was exactly the same as those identified in 2009 when evaluating high demand occupations in the manufacturing sector for the Ohio Skills Bank. CURRENT APPLICANT POOL RATED AS UNQUALIFIED CURRENT APPLICANT POOL RATED AS QUALIFIED Almost one third stated that individuals do not have the appropriate skills for the designated job (32%). The second most frequently mentioned challenge was that employers have a difficult time finding employees with enough experience for the job (19%) and finding employees with the appropriate soft skills (i.e. communication, enthusiasm, etc.) for the workplace (19%). One participant noted that, “At the entry-level it is attendance, ability to function within the culture and being dependable.” Several focus group participants indicated that their businesses had internal training programs or strategies to address the skills gaps in their current workforce. Fifty-eight percent (58%) of survey respondents indicated that they use external training providers to upgrade the skills of their employees. Many of the participants from mid-sized and smaller companies indicated that they used external training programs and providers, while the larger companies generally had internal training in place. The most common training provider used was external non-profit manufacturing or technology centers/organizations and community colleges. WORKFORCE ISSUES Challenges in Hiring Employees CHALLENGES IN HIRING EMPLOYEES © 2015 TechSolve, Inc. All rights reserved. © 2015 TechSolve, Inc. All rights reserved.
  • 9. 16 HIRING TO FILL VACANCIES This study found that for certain occupations a reasonable time frame of 3 to 6 months is common to fill a vacancy. For those occupations as identified as having an unqualified candidate pool, respondents were unable to predict a hiring duration. Study participants indicated that it takes a very long time and a significant investment to move someone from an entry-level position to a skilled job in the company, citing that it takes anywhere from 5 to 10 years to move through this process. Never the less, the need to ‘up-skill’ workers is essential. LENGTH OF TIME TO FILL VACANCY by most frequent response LESS THAN THREE MONTHS THREE TO SIX MONTHS SIX TO NINE MONTHS TIME NOT AVAILABLE “Workforce issues have been a struggle for several years and the issue is not going away. By working together we can create a bright future that will entice the workforce of tomorrow.” – Dan Berry, President of MAGNET © 2015 TechSolve, Inc. All rights reserved.
  • 10. 18 19 THE CHALLENGE OF MANAGING CUSTOMER EXPECTATIONS CUSTOMER DEMANDS Ohio’s machine product industry supplies some of the most demanding original equipment manufacturers in the economy. They are the foundation of the supply chains of the automotive, aerospace, white goods, transportation equipment and chemical industries. They also need to respond to recent trends that push for low profit margins and rigid just-in-time delivery schedules. In Modern Machine Shop Magazines survey of Top Shops they found top shops continue to perform set- up time faster than other shops, reporting a median set-up time in the 2014 survey of approximately 37 minutes compare to one hour for other shops. Top shops also have a faster order lead time. For them the time from receipt of order to customer delivery is 15 days compared to 21 says for other shops. (Source: mmsonline.com/topshops 2014 Top Shops Executive Summary) SUPPLY CHAIN Customers demand 100% on-time delivery and low cost products with highest product quality. 100% ON-TIME DELIVERY Customers demand that machining companies have near-perfect on-time delivery. The firms that can meet his standard can dif- ferentiate themselves from their competitors. The ability of busi- nesses to achieve on-time delivery depends on a number of factors including raw material delivery (the availability and wait time from suppliers), subcontractors, fluctuation in order volume and changes (poor customer forecasting), and insufficient workforce capacity. CUSTOMER COST CONSTRAINTS Another challenge to machining businesses is custom- er demands for cost reductions. Study participants stat- ed that there is a constant push to lower cost. QUALITY DEMANDS The ability to produce a high quality product is not a new require- ment of the machining industry. However, the degree to which customers will accept errors or mistakes has narrowed, further squeezing the profit margin of firms. Focus group participants, in all cities, agreed that customer expectations related to prod- uct quality are very exact – “The quality bar is very high.” CASE STUDY COLD JET, LLC PROJECT TITLE: Lean Implementation COMPANY PROFILE: A world leader of dry ice blasting technology for over 20 years, Cold Jet, LLC develops and supplies dry ice blasting systems, production equipment, en- gineered systems, and nozzles. Cold Jet’s unparalleled experience enables them to provide environmentally engineered solutions to difficult cleaning, coatings removal, and surface preparation problems. Employing more than 80 experts at their Loveland, Ohio, headquarters, Cold Jet also has a net- work of hundreds of independent contractors and distributors throughout the world. PROJECT: Today, dry ice (CO2) blasting is used in a wide array of applications from heavy slag removal to delicate semiconductor and circuit board cleaning. Experiencing an escalation in sales and production, Cold Jet sought to im- prove both their processes and their cultural approach to business. Cold Jet partnered with TechSolve to implement process improvements and develop Cold Jet’s internal Lean expertise. The project began with laying a foundation for a common Lean understand- ing. Key management and shop floor personnel learned about lean manu- facturing and waste elimination through quarterly training sessions and meetings. TechSolve also teamed with Cold Jet to rearrange manufacturing cells in order to improve flow and reduce cycle time of various assembly and sub-assembly processes. Together they instituted visual management to track improvements, create ownerships in the new processes, and manage inventory. RESULTS: The program enabled Cold Jet to reduce inventory from 162 days to 76 days on hand and increase on-time delivery from 85% to 92%. They achieved a 26% increase in productivity (with a decrease of overtime from 40 hours to 12 hours per week), which enabled them to increase their internal produc- tion capacity from 60 units to 90 units monthly — equating to $4 million in additional sales and a cost savings of $303,500.
  • 11. 20 CUSTOMER EXPECTATIONS IMPACT ON OHIO MANUFACTURERS PROFIT MARGINS PROFIT DRIVERS Ever-increasing customer expectations to machine better, faster and cheaper caused us to question respondents about changes in customer expectations and their effect on profit margins (for better or worse). DELIVERY TIME • Inventory Planning Issues* • Having larger inventories due to just-in-time delivery; need to hold more stock to cover unknown demands • Customers charging late charges if not on time • Working more overtime to meet customer demand • Customers have an expectation of faster delivery time • Shorter delivery times can create an inventory control problem of having enough stock to meet other orders COMPETITIVE PRICE PRESSURE • Prices are much lower • Narrow profit margins QUALITY • Customer’s expectations of quality is extremely high • Customers have eliminated their own quality control departments, forcing machining companies to do inspections • Closer tolerances increase cost • Customer’s expectation is high for quality, but allowing for downtime; this makes increasing productivity and efficiency for the shop necessities DESIGN • Require more design validation PRODUCT VARIETY • Decreased profit margin due to wide range of products • As technology increases, so does the complexity of the product, which both help and hinder profit margin attainment TRACEABILITY / MACHINE QUALIFICATION • Longer machine qualifications PROCESS COMPLEXITIES • Profits slightly decreased due to more stringent acceptance criteria • Expectations are on less human intervention in production and higher automation content PROFIT DECREASE DRIVERS *The demand for on-time delivery has additional impact on machining businesses inventory management and cash-carrying costs. Customer expectations for on-time delivery can become burdensome to the machining company because companies have to carry additional raw materials and finished goods in their inventories, both of which incur costs and have to be financed. DELIVERY TIME • Customers willing to pay for shorter delivery times. DESIGN • Customers willing to pay for design engineering capabilities • Increased customization needs PRODUCT VARIETY • Can get higher prices for more complex products • New opportunities with new products PROCESS COMPLEXITIES • Willing to pay more for complex processing PROFIT INCREASE DRIVERS © 2015 TechSolve, Inc. All rights reserved.
  • 12. 22 Having to increase quality, decrease cost, and speed-up delivery time are significant pressures in the machining industry, and each machining business is taking steps to address them. To meet competitive requirements and reduce costs, many machining businesses are turning to lean manufacturing techniques to drastically cut cycle time and increase their competitive edge. Study participants identified a number of proactive changes they are making, such as equipment monitoring and preventative maintenance. MACHINE MONITORING PREVENTATIVE MAINTENANCE Measuring machine and workforce performance is becoming increasingly important as a way to decrease downtime and increase efficiency. Research participants stated that economic forces have forced them to look at aspects of their operations not previously examined and look for process innovation and improvements. They also specified a number of operations and maintenance considerations they are making in order to make their operations more efficient. These include conducting quick-change repairs instead of total machine disassembly and deploying redundant equipment to reduce downtime so that while one machine is being worked on, another is operating. The need to minimize downtime is important with one participant describing operating “like a pit crew for racing” where you have to be ready to perform on-the-fly for maintenance and equipment repairs. CUSTOMER SUPPLIER COMMUNICATION ERODING–RESULTING IN THE REDUCTION IN THE PREVENTION OF ERRORS For the manufacturers that make others’ products (job shops), lack of communication is a problem. Particular instances discussed included times where the machining operation identified design errors in a customer’s specification, but there was no one to communicate this defect. Historically, this was not the case and participants felt it was a relatively new experience. Several focus group participants imparted that even when they were able to reach someone and inform them of design errors, the customers would not change their specifications and required them to make the product as designed with the error. However, for firms that make their own products, this is a simple interaction and fixes can occur promptly because design and production all occur internally. Machining firms understand that actions need to be taken and technologies employed to identi- fy operational efficiency gaps and weaknesses. Most know that they need to leverage key data metrics including overall equipment effec- tiveness (OEE) and total effective equipment performance (TEEP). In addition, many are aware of, and interested in, machine monitoring technologies, such as MTConnect. ADDRESSING INDUSTRY CHALLENGES On-time delivery today, however, requires improving the ability of machined product customers to predict accurately what customers will need and enhancing communication with them so that machining firms have the ability to eliminate, or at least predict, delays in production.
  • 13. The Ohio Manufacturing Extension Partnership supports the Ohio manufacturing industry by providing the products, services, and assistance that are dedicated to the productivity, growth, and global competitiveness of Ohio manufacturers.