When the business operations are too much to handle, consider offshoring solutions. But what should be your strategy when deciding which business processes you can offload? Here are a few factors to help determine if a specific business division is worth offshoring.

1. A Guide on Identifying the
Business Processes to Offshore
When the business operations are too much to handle, consider offshoring solutions.
But what should be your strategy when deciding which business processes you can
offload? Here are a few factors to help determine if a specific business division is
worth offshoring.
Every dollar saved through offshoring is a
dollar better spent on core business matters.
Factor 1: Cost-Efficiency
Adjusting to the digital business landscape is not only the
future of work but the ultimate strategy to reduce costs.
Factor 2: Remote Work Feasibility
Recruitment costs
The division requires heavy
investments in paid job ads,
advertising, and other
recruitment strategies without
netting positive results.
Project management
Working remotely works because
the division can handle its jobs with
proper project management.
Communication setup
Communication apps are set to
help offshored teams communicate
with in-house business leaders or
counterparts.
Technological capability
The equipment and software
needed to perform their duties are
accessible and easy to set up.
Digital flexibility
There is no need for physical
presence in an office space or
customer-facing tasks tied to
the division.
Labor costs
The local talent market's
salary and compensation
standard and the division's
headcount are crippling
your finances.
Infrastructure
The software licenses,
equipment, applications, tools,
and devices necessary for the
division's operational processes
are too much to bear.
Fixed costs
The division's resource and utility
usage prevents you from hiring
more people or scaling up.
Facilities
There is either no more or little space for
the division in the limited capacity of your
commercial establishment, forcing the
company to buy additional properties or
renovate.

2. Businesses must remain competitive by investing in
innovation, but at the expense of cutting costs in other
parts of the operations.
Factor 3: Competitive Advantage
Your business division might struggle to meet KPIs and
ROIs, making it necessary to consider changes.
Given the four factors, here are the top departments that can help organizations identi-
fy the business functions to offshore:
Factor 4: Staff Quality
Top 10 Business Departments You Can Offshore
Software adaptation
The business division can thrive in
a more advanced set of software,
removing the need for physical
presence.
Business struggles
The division is not meeting your
expectations, making you lose
money.
Dry local market
It is starting to find qualified
applicants that meet your budget
and expectations for the critical
roles in your department.
Talent shortage
The labor market does not have
the people who can perform
specific roles and responsibilities
you need for certain divisions.
Customer Service
Accounting
IT Management
Sales
Accounting
Human Resources
Marketing
Administrative Work
Software Development
Recruitment
Training and development
struggles
You do not have the funds and
resources to allocate for employee
training and development.
Business rival
If your business rivals thrive
because of their changes, you
should also consider making a
move.
Successful third-party results
If more companies are growing
because of third-part solutions like
offshoring a specific division, you
should make considerations.
Strategic planning
If you have plans to remain
competitive and make way for
innovation, saving costs by
offshoring a particular division
can be your starting point.
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