Situational Questions for Team Leader Interviews in BPO with Sample Answers
PDA Webinar Sales Presentation
1. 24 – 26 April 2018, Zimbabwe PDA Training Seminar – Rainbow Towers Harare
2. “The PDA Assessment is the fastest-growing instrument in human capital management.”
Global presence
Million
users
+5
41.500
Customers
504
Partners
5.630
Certified
Analysts
7. The PDA is an assessment that, through a simple, precise and scientifically validated
methodology, allows describing and analysing the behavioural profile of individuals identifying
their talents / skills, motivators, strengths and development areas.
What is the PDA Assessment?
8. ...assign them to the right position.
...assign them with responsibilities that are aligned with
their talents.
...lead them effectively.
...coach them.
..motivate them.
...integrate them effectively into teams.
Reduce “People Risk” costs
Help them be more productive
Develop them successfully
Avoid successful talent leaving the
organisation
With the PDA we get to know individuals in order to:… This way, we will be able to:…
PDA
Obtain the best performance
How does the PDA Assessment help us?
9. William Moulton Marston
Who developed the original instrument?
Perception
Semantics
Self-consistency
Self-concept
10. Scientifically validated – Over 90% reliability
Easy and fast to complete (10-20 minutes)
Online administration and immediate delivery of results (Pen &
Paper options are also available)
Intuitive and friendly “Business English” Reports
Validity and reliability
11. PDA Reports
Provides Insight Into
Natural Behaviour
Role Behaviour
Leadership Style
Management Approach
Decision-Making
Communication
Sales Approach
Team Reports
Leadership Matching
Customer Service
How to Manage & Motivate
Emotional Intelligence
Energy Levels
Strengths & Development Areas
% Fit to Competencies and Job Tasks
Free Secondary Reports Free PDA Human
Capital Management System, No yearly
licence fees or Royalty costs
12. BEHAVIOURAL PROFILE DESCRIPTION: This section
identifies the natural and spontaneous way in which the
person will respond to work demands. It allows a broad
vision and understanding of the individual’s natural
behavioural style.
MANAGEMENT STYLE: It describes the natural way in
which the person behaves when managing others. It allows
a broad vision and understanding of the individual’s
managerial style.
HOW TO LEAD THE PERSON EFFECTIVELY: This section
describes aspects to consider when coaching individuals. It
includes a list of aspects to consider to achieve full
effectiveness.
Behavioural Profile Report
13. STRENGTHS THAT CAN BE OVERUSED (Developmental
Areas): This section describes the behavioural tendencies
that can be overused. These are clearly positive aspects
that, if not moderated or dealt with at the appropriate time,
can go against the individuals development requirements.
KEYS TO MOTIVATE THE PERSON EFFECTIVELY: This section
describes aspects to consider to achieve and maintain a
high level of motivation in individuals. The aspects
described in this section are based on the person’s
behavioural style and key information for those who assign
tasks, responsibilities or work with the person.
Behavioural Profile Report
14. AXES INTENSITY: It measures the intensity of each
behavioural trend.
PROFILE INTENSITY: It measures the loyalty of the
assessed individuals with their behavioural style. It helps us
know the flexibility level of individuals.
ENERGY BALANCE: This is the amount of physical and
mental energy available in the assessed individuals. It helps
identify their motivation or stress levels.
CONSISTENCY INDICATOR: It measures the consistency
level and quality of the information provided by the
assessed individuals.
SELF-CONTROL (EQ) AXIS: It measures the ability of
individuals to control their impulses and emotions.
Depth of the information
17. MyPDACoach is an online application developed for
strengthening conventional coaching processes based on the
information provided by the PDA Assessment. This application
complements and supports coaches and coachees.
MyPDACoach is a change accelerator.
PDA Audio feedback is a new feature available in the PDA
Platform / Human Capital Management System that is useful
for the correct interpretation and analysis of the PDA graphs.
Other features
18. Application to Talent Management
PDA
Selection
Development
Leadership
Development
Team
Effectiveness
Coaching
Succession
Planning
Talent
Pipeline
Team BuildingEffective
recruitment with
PDA
Feedback and
Coaching
Identification and
Development of Sales
People
Identification and
Development of
Leaders
Sales Force
Screening
20. Our Proposal for Consulting Firms
Alternative A – (“In House” PDA System)
Implementation, support & transfer of
PDA know-how. Our Customers can make
use of the PDA for all HR / Talent
Management specialisation areas, such as
recruiting or succession planning
programs.
Our Proposal for Businesses
Alternative B – (Bureau / Adhoc)
Customers can rely on our Consultants,
PDA Certified Analysts and experts in HR /
Talent Management areas, for delivery of
PDA Reports and projects.
Partner Program: Through PDA University,
we work with HR professionals in
providing PDA Consulting solutions to on
sell to direct clients
PDA University: Through PDA University,
we transfer know-how by training and
certifying Customers and Partners in the
use and application of the PDA
Assessment.