NAGAP Presentation - Holly Acito Sara Langston (FINAL FINAL)
Resume 1*
1. Brian Lipman
3018 W. 107th St.
Chicago, IL 60655
Lipman.b01@icloud.com
Cell (773) 484-3438
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EDUCATION Saint Xavier University, Chicago, IL
Bachelor of Business Administration, May 2015
Business Course GPA: 3.1
SKILLS Computer: Microsoft Office (Word, Excel, PowerPoint), NEON
Customer Service: 3 years of experience
Social Media: Twitter, Facebook, and LinkedIn
Fundraising: Moves 4 McNich (fighting Hodgkins Lymphoma)
Experience
Beverly Area Planning Association, Chicago, IL
Event Planning and Communications Intern – BAPA, 5/15-8/15
- Customer Relationship Management via NEON
- Expanded and modernized the organizations database
- Maintain positive public relations in the community
- Grant writing and attainment
- Assisted in organizing large community events
- Mass data entry requiring attention to detail
- Mass mailing to maintain customer relationships
United Center/ US Cellular Field, Chicago, IL
Crowd Management– At Your Service, 4/14- Present
- Enforce safety alongside event security consisting of off duty
police officers
- Enforcing security by check bags and fans for weapons, alcohol,
and unauthorized items as they enter the facility
- Observe and report unruly actions performed by customers to
United Center Security Management
- Attend to customer questions and needs
- Enforce company policy
United Center/ US Cellular Field, Chicago, IL
Guest Service Representative – At Your Service, 8/12- 4/14
- Provided excellent customer service and welcome customers
- Assisted in locating seating assignments, escorting customers
- Provided a fun, family friendly atmosphere
- Provided knowledge on the facility, teams, and policies to fans
- Enforced company policies
2. Saint Xavier University, Chicago, IL
Student Worker – Graham School of Management, 8/12- 5/13
- Assisted secretaries, faculty, professors, and students in
everyday activities
- Managed daily activities, including scheduling on Excel and
marketing by creating flyers for the business school upcoming
activities