This document discusses various aspects of leadership, including the differences between leaders and managers. It notes that leaders focus on goals while managers focus on tasks, leaders sell ideas while managers tell people what to do, and leaders encourage people while managers instruct. The document also discusses attributes of effective leaders such as optimism, communication skills, integrity, and empathy. It introduces the concepts of servant leadership, which focuses on serving others, and emotional intelligence, which involves self-awareness, self-regulation, motivation, empathy, and social skills.

1. What is
Leadership?
- S TG C S ( S W / S W / I W / I U S S ) B R A N D O N F I S C H E R
- P S 1 ( S W /AW ) W I L L I A M B U L LO C K
- C T T 1 ( S W /AW ) Z AC H A RY J O N ES

2. To LEAD or MANAGE
What’s the difference between a Leader and a Manger

3. Leaders vs. Managers – Both Vital
Leadership Management
Focus on Goals Focus on tasks
Sell It Tell It
Take Risks Minimize risks
Encourage Instruct
Go against the grain Go with the flow
Motivate Approve
Break the Rules Follow the rules
Inspire Trust Expect Control
Forster Ideas Assign Tasks

4. LEADERSHIP
Think about what leadership means to you, and no bullshit tell me what attributes you think a
perfect leader will display.

5. LEADERSHIP DEFINED
Leadership is a process of social influence, which maximizes the efforts of others,
towards achievement of a goal.

6. Impact Leaders
Name some influential leaders (you don’t have to respect them) from past or present.

7. Impact from Poor Leadership
Withdrawal behaviors are actions a person takes where they
physically and/or psychologically disengage from the
organization. The most commonly studied withdrawal behaviors
are some of the physical ones: absenteeism, lateness/tardiness,
and turnover, although there has been an increase in studying
psychological withdrawal such as passive compliance, minimal
effort on the job, and lack of creativity. Psychological withdrawal
often takes the form of laziness or lack of in-depth thinking on the
job.


8. Impact from Poor
Leadership(cont.)
Burnout is "a prolonged response to chronic emotional and interpersonal stressors on
the job, and is defined by three dimensions; emotional exhaustion, cynicism, and
inefficacy"
Unlike the other withdrawal behaviors (e.g. turnover, absenteeism, and lateness), burnout
does not seem to be the result of job dissatisfaction or imbalance between home and
work lives. Instead, burnout seems to be the result of stress and strain in the workplace,
which slowly over time reduce one's job satisfaction and fosters attitudes towards work
that can be described as pessimistic and cynical.

9. Effective Leader
What people say are the must have attributes of an effective leader:
Optimism, adaptability, confidence, decisiveness, communication skills, integrity, accountability,
empathy, humility, resilience, vision, positivity, passion, transparency, innovation, honesty,
diplomacy, coachable, ethical, creative, accountable……

10. Servant Leadership
Servant leadership is a leadership philosophy in which the main goal of the leader is to
serve. This is different from traditional leadership where the leader's main focus is the
thriving of their company or organizations.
Examples of servant leadership in the workplace:
-Leading by example.
-Encouraging collaboration.
-Caring for your team personally.

11. Emotional Intelligence
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. There
are 5 components.
- Self-awareness. This is the ability to recognize and understand personal moods, emotions and drives and the effect
of them on both self and others.
- Self-regulation. This is the ability to control or re- direct disruptive emotional impulses and moods.
- Internal motivation. Internal motivation is about working with and for an inner vision of what is important, a
curiosity and desire for learning and development, a drive that goes beyond external rewards such as money or status.
- Empathy. This relates to the ability to understand the emotional make-up of others and the skill to treat people
according to their emotional reactions. It includes skills in building and maintaining relationships with those we come
into contact with on a daily basis.
- Social skills. This involves the ability to manage relationships, build networks, find common ground and build
rapport. It will often help when leading change, being persuasive, building expertise and getting great performance
from teams.

12. QUESTIONS